Justin and Tedd are outstanding with the services they provide.
If you need a part for your sprayer just go there
Took my graco airless and my power washer in for a simple oil change. explained i did not want or need a diagnostic due to the graco being in storage for so long that the gas was probably bad. even called back after dropping off. 3 weeks later i get a call that they want to replace the carbs on both. red flag...cause i just used my pressure washer two weeks ago and it ran fine. told them do not touch my carbs. his reply, we dont make money on oil changes. well thats all that i needed, im not here to support you. 84 dollars for something i didnt ask for. threatened to take 8000 dollars worth of my equipment if i didnt pay for something i didnt ask for. THEY DIDNT EVEN CHANGE THE OIL!!! taking them to court.
Knowledgeable and excellent service. Been using them for years
This place is amazing! They get everything done in a timely matter, and if they dont have the parts you need they are always glad to order them for you! Good service, Good Prices, wouldnt take my rigs anywhere else!
These guys were great no only are they fixing my cap spray gun correctly but did it with great great customer service!!! I would highly recommend these guys for any spray gun repair or purchases
These guys are con artists. I took them 5 pieces of equipment and paid the freight to have them diagnosed. I was told 2 weeks to have diagnoses back and it took them 6 weeks. The only thing wrong with my spray rigs when I took them in were mechanical issues I was experiencing during use. The newest spray rig that I took them has obvious physical damage to the frame and piston valve that was not there when I brought it to them. Note that this particular rig had never even been serviced prior to taking it to trs and only used twice. They also took good parts off of it and sent me home with a box full of parts that werent the ones that came off of my spray rig. I took the equipment to them completely put together and recieved it back in a box full of parts. Lastly they only diagnosed 2 pieces and were paid to check all 5. You can do yourself a huge favor and avoid this place like the plague. I will definitely be having my attorney go after them for compensation of the damage done to my spray rigs and the outright thievery.
No good
Ripped my boss off. I work with the equipment my boss dropped off and it came back damaged and in boxes. Seemed like they took his nice one and gave him someone elses POS.
My brother is a painter and I help him paint houses if my home repair job is slow.Last week, we were in the middle of a job and his paint sprayer lose pressure. We tried everything to fix it - the job was too big to use rollers and we needed the sprayer to finish on time. We said oh no! what are we going to do???My brother had his sprayer fixed by EAH in Round Rock last time this happened but he had to wait for three weeks for it to be fixed and it cost too much money.It was 1 pm in the afternoon and we went to Sherwin Williams to ask if they know anybody who can fix it fast. They told us go to TRS - Teds Repair Service because it is nearby here in Austin and they said maybe Ted can help us.Erica is the office lady at TRS and she is very nice. She told us they have alot of repair customers and cant fix it for one or two weeks. OH NO!!!!!!! :-(We told Erica that we really needed it fixed today. She said she wants to help us and she asked if we could pay a little more for them to fix it today. We said YES! PLEASE! we need it fixed FAST so we can finish the job! She told us dont worry Ted will help us and she will call me after Ted looks at it. We were still worried that she would not call us and we will not finish painting on time but she was right we did not have to worry. She called us like 20 minutes after we dropped off the paint sprayer and told us that Ted can fix it and how much it will cost.. The repair was the same thing that EAH did last time and my brother thinks that EAH charged too much and probably didnt fix it right.Even though we paid more money to get it fixed faster at TRS they were STILL cheaper than EAH and they fixed it in 3 hours instead of 3 weeks.Erica called us back again like one hour later and said to come get the paint sprayer because Ted finished the repairs and it is ready.My brother very happy because we finished painting the house on time and the owners liked our paint job and they were happy too.We want to tell all of the painters if they dont know where to take their paint sprayers.You should take your sprayer to Teds Repair Service. They are cheap. They are fast. They are nice and they helped us BIG TIME. They are in Austin if you are in Austin. Even if you are in Round Rock, you should go to Teds Repair Service because they are the best.
Excellent 👌 and professionals total honesty 👍😉
An excellent store very good customer service