Closing Customer service 2 hours before the store closes clearly shows that service is not a priority.
Worst managed Winn dixie in South Florida. The sale prices are never honored. Coupons are ignored. You see the item on sale for the sale price and realize when you leave the store that you were charged the full price EVERY TIME! Also, the sales associates are incredibly rude and unprofessional. The deli associates intentionally ignore you as if its a contest to who will finally break and help you. This store desperately needs new management, and it has been this way for a very long time.
Pharmacy never lets you know prescription is filled. Otherwise no complaints
Nice products. Very clean vegetables.Dirty bathroom.
I cant believe a service institution like a super market can survive woth such customer service.First, the prices and promotions presented on the signs next to a product are not really honored in the cashier.Second, even after you alert the customer service rep to the problem and she confirms that the pricing on the labels and in the system are not the same, she still is unwilling to honor the labels price.This is misleading at the very least.In addition the prices here extremely expensive. For example, a single red bell pepper costs $1.99. It is insane.Totally not recommend this place.
Great kosher food store, great kosher food selection. Prices are a bit inflated
I have never seen such disrespect and carelessness from a store employee before. I called to ask 1 simple question...”Hi there, sorry to bother you, can you please tell me if Western Union is working, I called several places and I am told it’s not working”.... Someone named “Rihanna” picked up and her answer, with an attitude, was “I don’t know”... then as I started asking her another question, “can you please find o...” she interrupted me and said “Bye” and hung up. When I called back she didn’t want to give me her name and she placed me on a VERY long hold to speak with the manager. I had to hang up and call back but the manager was too busy with the food truck that she couldn’t answer my call. When I called customer service to report this, it’s a lady with the same exact attitude. For no reason. I am soft spoken and kind so this baffles me. it’s pretty bad how they treat customers. I will stick to Publix. Thank god for Publix. No wonder a bunch of these stores were shut down. Also, You need to get this Ms. Rihanna some customer service training ASAP.
Very good grocery store, produce are fresh and clean.
They used to have a blond manager young girl Cuban always onto of the kosher food and products, after pandemic hope gets better serviceThe products are great
Was nice to b able to get my Bucket of Wings early, but Why only have one register Open thats Terrible customer service
Its a beautiful store with a great selection of foods and wonderful wine and beer section. Nonetheless, their vegetable sections is very simple and there are basically no spices. I have never seen something as basic as fresh cilantro on the shelf.
Long lines Everytime...even the self checkout
Winn Dixie a a great place to shop
Excdllent produce aand theybeven hada big kosher section
Clean and much better prices than publix!
I just left the store with the most unpleasant encounter. The older gentleman with the Jamaican accent named Kevin racially profiled me. I ordered snow crab legs to be steamed, he handed me the sticker with the sku number and told me to pay for the item before it was ready. It felt kind of strange because I have never been asked to do so before hang on other occasions, as I have purchased this way numerous of times. When I went to retrieve my item I noticed three people had ordered items from him but he had not asked them to pay before they could take their item (none of these others customers were black). He also asked me did I pay 3 times before he would give me the item. This experience was really traumatic and made me very uncomfortable and unwanted in this store. If he is not a reflection of the values of this store then this needs to be addressed immediately!
My cat is a diva. Please carry more of a variety of Fancy Feast especially with gravy and a touch of real milk
They always make sure I get my discounts with my card. They always make sure I got everything I came for. They serve us well. They are truly the front line workers.GOD BLESS THEM!
Nice selection, fair prices
Carla the pharmacist gave me my first Covid vaccine and she was excellent. From start to finish, I was highly impressed with her professionalism as well as her genuine care.Thank you, Carla!
No help insight! No how, no where!
They do not accept any type of refunds or exchanges with or without receipt due to their new policy, which is inappropriate. This is so since if you buy something accidentally you have to keep it, and if you ask to speak to the manager they dont even try to help you as well. I was always a loyal Winn Dixie costumer but as a result of this I now choose to go to Publix.
Produce is old and second rate. Always.
Nice store, selection isnt as varied as Publix stores.
I have seen one in awhile but its nice and clean
I tend to go out of my way to drive there. You can always find help when you need it fresh produce. Also nicer customers.
Excellent selection of kosher products. Good selection of cheese, prepared foods including but not limited to sushi, hot and cold deli and an excellent bakery PY Parve. Well stocked and displayed fruits and vegetables. Today I received excellent service at the cash register as well. Well done!
Great prices and clean store. Helpful staff
Young unprofessional staff. Always playing around with each other. Some will greet you and some dont. They throw your your groceries around when bagging them in a disrespectful way.
Close to my house, very nice. Cashier too slow!!!
Pretty much clean and an attendant gave me assistance without any hesitation.
This store is really nice and clean. It also sells a wide variety of Kosher food items.
Great kosher market;deli and bakery.
Associate that helped me in Deli was a bit abrupt & not very friendly - like I was bothering her?Cashier, Olsen, was very friendly & helpful 😊 right on 🎯 for good customer service ❣️
Wallace has to be one of the rudest people I have ever encountered. Poor excuse of a manager. Needs to learn some customer service skills.
It was clean and safe..The food looked fresh,I bought T-bone steak and onions. Great experience
Good place to get groceries. Avoid the deli. All win dixxie have the worst deli meat on earth. This one is no exception. Everything else is excellent.
Clean and food organized. Staff very helpful.
Nice and clean store. Staff was helpful and kind. Nice selection of kosher baked goods (but no cupcakes :( ) checkout was quick.
Awesome weekly deals. You save so much with the app.
They never have whats on sale in deli and always tell you it will be back in AFTER the sale is over. That store is managed poorly.
I wouldnt make this my regular spot. Checkout staff seemed so unhappy to be there
Should be demolished. Service sucks, only 1 cashier in the evening. Customer service never available, and if is, takes 30 min to serve 1 person.
Vegetables very bad not clean and bad costumer service
Store is clean and well stocked but this is the second time in 2 visits that the deli department really needs to improve. The employees in the deli are uninformed about their products, extremely slow and on the verge of being rude. Again she got my order wrong and offered no resolution but to stare at me. 2 out of 2 times is not a good result. Otherwise the cashier was friendly and very efficient. I shop this location because of its kosher section which is well stocked and diverse but the deli section needs improvement.
Always get profiled because of how I look and Im treated rude
Staff is courteous and friendly.Its Not over crowded.Products are fresh.
The store is usually tidy but not always, and though the prices are low, the quality varies a lot, especially SE Grocers own product line; and checkout seems to take longer than at other supermarkets.
This Winn-Dixie carries a wide variey of Kosher products. From meat to dairy to bakeryto deli. I love it.
This place is a joke, very rude and unprofessional, especially the store manager . The store manager will tell you he does not have time to listen to your concern because he is busy and he has other things to do than to listen to your concern . He needs to be replaced by a kind and caring store manager with customer service. Go shop at publix instead where you get treated with respect. .......
Good quality food especially kosher food
Winn Dixie is notorious for changing prices between the shelf price and the register. Their deceit is to charge the regular price the take a deduction. Unless you have a chance photograph mind and a caculator you are going to get clipped. I like the store but hate their stick. After I got home I realized I paid 1.89
The new Winn-Dixie is definitely the place to watch. Newly renovated all around, Lower prices, great customer service, wide range of new products and their brand SE. Grocers is really worth the money.
Normally dont shop there, but was there to take advantage of a lower price option at its pharmacy. That experience was good -- located up front, so no hastel locating. Friendly, efficient pharmacist. Picked up cleaning item while I waited.
Excellent products, always good. Thanks
Qinne dixie liquors was fast and o found everything I needed. The staff is so helpful.
Only place in Miami that has my favorite seasoning.
Winn Dixie is very well stocked with very fine foods. This is what customers want when attending a Grocery Store.
Its a great place to shop with a kosher bakery, fish counter and deli
Its Winn Dixie. Need I say more.
Prices could be better more competitive..
Very good supermarket
My favorite place haha no lie I go grocery shopping a lot and I truly enjoy doing it at this location specifically! Plus they have great deals!! Worth it!!
The best market ⭐ big selection of kosher food
I usually come to this location and everything is good. Friendly staff also helps the experience
Im customer 5 years ago but today i had to wait 30 minutes in the line to pay. To much people and there just working 2 cashiers
The cashiers are always very welcoming and the manager keeps the store Immaculate so organized. Kosher section is a plus!!!!
Great staff great selection well stock
Like any other Winn-DixieNother to special, but has a nice Kosher Section
Wonderful place to shop ..have been shopping there and always leave with a smile ..love there in and out thing
Helpful stuff. Clean and organized.
Good place
Nice place, easy going small town kind of supermarket.
Prices matched shopper which is great!
Very clean you can find your merchandise easy
They have the best supply of Kosher foods around.
The pharmacists genuinely care for your prescription needs and will answer all questions regarding your medications. The prices are highly competitive and the quality of Brand and generic medications are outstanding.
Clean store. Young employees. Not well trained in customer friendliness. But nice.
Kosher department mazza and kibe like Brooklyn
Clean big and have almost everything u need not so expensive
Very clean with good produce. People at pharmacy are very very nice and a huge section of Kosher deli Kosher products and bakery. All the people who work in that store are so helpful I recommend this store
Well stocked. Clean
Havent been to the store in a long time since Ive moved to a different area. But I went to visit their Pharmacy because they have an item that I use that is the cheapest Winn-Dixie through the app GoodRx... I had phoned them the day before and spoke to the pharmacist Jude he was very nice and very helpful and even told me before I asked him that they did accept GoodRx. When I went there today I saw that it was him, Jude because I read his name was on his jacket and I was very impressed how friendly outgoing and professional he was. In fact the whole store was all set up for covid-19 with the partitions and the the hand cleaning and all that kind of stuff. Jude its a special kind of person.. he treat you like its his Pharmacy and hes taking very good care of you.. all this is done with a big friendly smile.. I complimented him because people do need to hear encouraging words not just negativity. Keep up the great work youll be seeing me again.
Extremely helpful pharmacist. We went to Walgreens to pick up the prescription and they told us it will be several days before we can get it. Pharmacist here however, correctly recognized that the doctor has indicated the wrong details, hence causing a delay in availability. He called the doctor, had it changed and we got the medication in 15 minutes. Knowledgeable and helpful.
The staff is always so unfriendly and rude. If you can find two register open at the same time consider yourself lucky
Worst place to shop and the customer service is horrible. Dont ask to speak to the store manager Hendrick because he will come to you and tell you he does not have time for you or listen to you, nor will he do anything to make or fix a situation. Take your business else where where common courtesy exist . This place is a joke and so is the store manager. He does not deserve this position, he should be demoted or terminated. ....... Dont shop at this Winn Dixie
In Hallandale yes anything you is thereAnd staff members great
I really like this store over my local Publix because it’s never as crowded
I went in at 11:30 to do an exchange and was told customer service closed at 10 and they couldnt help me I never heard of that before if the store open till 12 then you can exchange until 12, I think thats pure laziness and that manager needs more customer service skills
Great kosher section for the Jewish community around the neighborhood.
They cant seem to decide if they want to frustrate their customers by only having one checkout line open at lunch or a sea of nonworking self checkout kiosks basically all the other times, but if you can stomach the parking lot, its better to go down the road to their competition.