Friendly and fast service, they were very helpful when it came to my questions and concerns I had. I dread going in to get any maintenance work on my car, but my service rep made it an easy experience for me.

Lewis is very knowledgeable and helpful to meet my budget needs. I wish all agent are like him. He made my overall experience awesome.

10/9/2021From Tucson, Arizona.Earlier today, I submitted an online inquiry on the Avondale Nissan website for info and e-price on a used Ford F-150.It is almost closing time now. I called in and spoke to the Internet Sales manager. I told him how I inquired online earlier today for info and their Special internet price on this truck. I called since no one has reached out to help me. He apologized on behalf of his Internet staff for dropping the ball. He then informed me that the truck sold two hours ago. Hours after I submitted my inquiry.MORAL TO THE STORY,Do Not Inquire Online. C A L LThe vehicle you are wanting will be sold before TEAM Internet decides to respond to your email.One Big Fat Zero for TEAM Internet Sales for bombing Customer Service and satisfaction. Way to go!BTW, No resolution was offered. I was told that this truck was a unicorn find and they have no others for sale at this time.😡KR

Absolutely love Avondale Nissan! They’re all amazing walked in on July 2021 and Vicente from the sales team help me find my perfect match! Everyone from beginning to end is amazing!.. keep in mind I live 5 minutes away from Avondale Peoria but the service is not the same, Avondale Nissan has my Heart 10/10 would definitely always recommend

I purchased my vehicle November 2nd after visiting several dealerships. All the dealerships before gave me a bad sense. I am the type of person that knows what they want and will not be convinced to get something I don’t want. Everyone wanted to offer me things I didn’t want instead of trying to fulfill what I did want. Avondale Nissan was different Alaini, presented me their options and let me decide what I wanted. They gave me the numbers and I analyzed what I wanted and we made a deal. Easy, painless and effortless. There were some hiccups but they have been addressed accordingly. Avondale Nissan is truly representing what Nissan means to for me. I feel the other dealerships can learn from their open behavior in car sales versus the mentality of being sharks.

Very friendly staff, fast service, honest people. Clean facility, beautiful design, comfortable waiting area. They are better than many Nissan dealers in many ways, I buy and service all my Nissan trucks and cars at this place only since 2013, after trying few other Nissan dealers. I recommend them all the time to family and friends. If you want to buy, ask for Jason Loop, and for service I go to Michael Santana. You will not regret. I really can’t praise them enough, they are all great people.

Rene is a super helpful service team member. I give thanks for making my first visit so comfortable and welcoming. I will definitely request an appointment with Rene for my next service!

Worse customer service ever! We bought 3 vehicles from there but this is definitely our last. Took my car for a battery check up. They fried my computer. Then they have the stupidity to try and charge me? $800?! Uh for something your techs did?! No follow up, we had to keep calling for an update. Never dealing with Avondale Nissan again. Hope you guys dont either! More like 0 stars! Get your act together.

I was very impressed by the professionalism, friendliness, and service oriented approach of the sales personnel that assisted me. Lewis was my first contact and was very helpful. The salesperson that ultimately sold my my new vehicle was friendly, knowledgable and addressed all of my questions.

So happy fate lead us here from another dealer. The service was day & night and we are head over heels about our purchase. They actually listened and I got exactly what I wanted from the car to the financing. Trudy was super helpful in our buying process. Thanks a million.

I was greeted by Ian my service advisor. He was friendly and very professional. My appointment was at 9:15am and I explained that I had the MPP coverage and he verified my information.I was in the waiting area for a hour and my vehicle was ready. I was very impressed because I was waited with an infant and he started to get restless. Ian let me know I was ready to close out my invoice and he explained my paperwork and service that was provided.I had a quick question regarding my car remote and it was to my surprise a simple fix completed by Ian as he escorted me back to my car. Ian then proceeded to turn my car on to cool it down and opened my door and trunk to aid me with getting the baby in the car.I left Avondale Nissan very satisfied. Thank you Ian for starting my day with great customer service. Also thank you to Conner for completing the service on my Sentra.

Our sales person Trudy was extremely patient with us and willing to answer all our questions. She has great customer service.

My dealings were with James Coppola and my experience was top notch! I felt It was very seamless and productive, especially since I was under a very tight time constraint.

My experience with Blair being My Service Advocate is always a win win! Blairs customer service is excellent. You can tell he is genuine with his attitude and care for your needs and concerns. Blair makes sure you understand what is going on with your vehicle. In the end you leave confident that you will be safe operating your vehicle after service is completed.Definitely an A+ for me.

My vehicle has a short circuit when trying to fix the side mirrors, I pay extra for car extended coverage when I signed my purchase contract but the service person said they had to diagnose first and it would be $140. Just wanted to know if the extra money I pay for coverage would take care of that or have to take it somewhere else.

Blair is phenomenal! He always accommodates my service maintenance and works with my busy schedule. He’s AWESOME!

Sales person was amazing. Went over everything I needed to know and was a pleasant buying experience compared to any other dealer I went to previously. I highly recommend!

My experience was great. The Staff was so friendly and helpful. Everyone went out of their way to make my first Nissan experience and very pleasant one.

My husband took in our Titan at 8am for an oil change. We didnt receive an update on the vehicle until 2pm when we called to ask. it wasnt ready and we were told it would be done shortly. We decided to head down to the dealership to see what was happening at 330pm. Truck still isnt done and shop is claiming its because the battery died. The battery in the truck is brand new, it makes no sense. And if it had died why werent we informed earlier. Its now 410pm and the work is still not completed. 7 hours for an oil change. How ridiculous. Will never bring my vehicle back here. Its my first time bringing it here and the last. Nissan had the chance to impress me and win my business with this experience and they failed. I will gladly drive right past this establishment to get to another dealership where I know this type of treatment is unacceptable.

Nigel was amazing!! Best car buying experience. I didn’t feel any kind of pressure into purchasing the vehicle he really wanted to make sure I was in love with what I was purchasing.

Had Vincente keeping an eye out for a particular vehicle we were looking for (along with some alternative colors we were interested in seeing. He kept us informed and was able to show us one that we ended up purchasing. We love working with Vicente and look forward to future purchase with him. Awesome dealership and people who work there. Vicente is fantastic and who we look forward to seeing each time we are there

My vehicle has a light on (airbag) and I would think due to the safety issue/concern it would be looked at instead I was told it would be $149 to diagnose. NO real urgency or concern from Nissan to ensure my safety in the vehicle. I believe I pay extra for car maintenance when I signed my purchase contract but the service person simply said it was not covered, so what am I paying for?

Theyre not really helpful when looking for a car. And their sales people make it known their out for the commission which is cool but they should at least try to help or pretend to care. Honda next door was a lot nicer and helpful

Excellent environment to buy a car. All managers personally came out to meet me and make me feel comfortable throughout lease process. Also, thanks for supporting veterans. Overall excellent leasing experience

I came to get a rental car at 8 am . The lady would not give me a rental until they did a diagnostic which we were just there the week prior with the AC not working so they already knew what was wrong with it and still refused to give me a rental I was 2 1/2 hours late for work and then they called and said go ahead and pick up a rental we need to keep the car to fix it I got there at 5:10 PM the service lady said that she already called enterprise and that they were on their way to pick me up .at 5:50 I reminded her that I was still waiting and if Enterprise was coming because they closed in 10 minutes she said yes they were on their way then at 6:10 PM she said enterprise is not answering their phones. So not only did I waste 2 1/2 hours of work in the morning I waited for an hour Just to be told “enterprise dropped the ball “said by the manager. It was 114° and I was walking home with no rental car that is in my extended warranty I am very upset by the way I was treated at Avondale.

Great customer services and very helpful people. Trudy Varin Was helping me and she went above and beyond.

Over charge for restoking plus not being able to receive change back the same day. No supervisor onsite

Great experience!! Everyone was very helpful, caring, and informative. I worked with Luis, and Paul and they were sure to help with any questions or concerns I had. The process went very smooth. Everyone was very nice and friendly. They even checked up on us after!! Will be going back in the future.

Such horrible customer service, in service department! Never seem to get a definite answer, and get passed around from person to person who never seems to know what is going on. I get told they never received my car after 3 days of having confirmation from staff it is there. They have had my vehicle for over a week and still no update, and I have been left without a car. I called today and was put on hold for over 30 minutes just to be hung up and no answer when I called back. By far the most stressful experience! I do not plan on returning! Please save your time and money and go somewhere else!

Do not send your kid here for first time buyer, they are scammers, my son went in already aproved from his personal bank at a rate. Said they would honor it if he got a newer car. That didn’t happen they couldn’t scam the bank n proving his check stubs so the reposed the car with out giving him a call to bring the car back.so they used that as an excuse to keep his 2000 down payment. They are frauds n scammers

Gave me what I thought was a good deal last night. Before I got home, the engine light came on. Taking it back today. Rating will be more if they make things right.Took van back and they replaced the O2 sensor and ordered a new Catalytic Converter. They are doing what should to make me a happy customer. Thank you for taking care of us.

Most of my experience with this Avondale Nissan dealer is from years ago, but Im sure the service department hasnt declined in quality too much since then. The people here are easygoing and usually very friendly, I can only remember one of the service dealers. That didnt Give me good vibes. The cars they have here are usually pretty good and Ive never had an issue with anything I bought from here.

Worst experience ever.. Took suv in for engine light.. told they fixed it for almost $600.. light comes on next day.. they wanted more money to fix.. Obviously did not fix it the first time. Damn crooks.. Service manager had nothing but excuses.. Modern day robbers and thieves… can i put negative stars? They should be shut down..

I have worked with Trudy since 2014 when she helped me purchase my first car. She has helped me with now my third purchase. I really enjoy working with Trudy. She is very friendly and knowledgeable. I dont feel pressured into anything when working with her.

Excellent and speedy service. I appreciate you not wasting my time.

Hey Everybody. It’s me again. Monty Richards at Nissan Avondale just hooked me up with a brand new 2021 Nissan Kicks! His knowledge and experience along with excellent customer service are the reasons I’m bringing my daughter back to get her new car too. Thanks for everything Monty, you are simply the best.

WENT TO COULTER NISSAN INSTEAD.READ IN ITS ENTIRETYWent to look at a new truck and expected to see the price that they offer on the internet, but they are adding in additional surcharge of 5k extra plus another 2k in addons just because there is a shortage of vehicles and the sales manager says everyone is doing the same thing. I decided to call other dealerships and NO not everyone is price gouging. Went to COULTER NISSAN in Surprise and got a great deal and saved myself 7k dollars. It was worth the drive.

I have bought a car from them and completely scammed me out of my deal I was told my financing would work and the general sales manager said he’d honor an apr I have gotten approved for and a week later I was called in to sighn another contract that raised my apr almost double than what it was DO NOT BUY A CAR FROM AVONDALE NISSAN !!!!!!!!!!!!!!!!

Our second trip to the dealership was to have the corrective work done resulting from the first trip. Ladell was professional, empathetic and genuine throughout our interactions. We went above and beyond and refueled our vehicle and offered a complimentary service for our vehicle when it was due. He singlehandedly took care of the issue and secured future service and business from because of the way he resolved the issue and treated us.

On May 17th 2021 we purchased a truck from Avondale Nissan. As part of the agreement we would return Keys and other items Avondale Nissan required as part of the deal, Avondale Nissan agreed to return our tow hitch at the same time. As agreed we returned the items to Avondale Nissan. Avondale Nissan did not return our hitch as agreed but countered offer to send us our hitch sometime later. We do not except the counter offer. Due to the fact Avondale Nissan countered and we declined the counter offer we will be returning return the truck or be reimbursed for gas and mileage. My wife drove 3 hours (6 round trip) and then waited for 2 hours and still Avondale Nissan did not for fill their part of the agreement instead counter offered. When I asked to have the manager paged the operator just laughed. Look out folks they do not live up to their agreement. I think we have purchased about 5 maybe 6 new trucks from this dealership now it will be one less and never again!Desired Settlement:

I came in for an oil change and a tire rotation the servicemember talk to me about a wheel alignment but I didn’t want to get it done right yet because I’m getting new tires in about 2000 or 3000 miles. They did fix a tire for me it had a nail in it.

Great service. Especially surprised by the shuttle ride to my house and back to dealership when finished. Greatly appreciated. Thanks.

My salesman was very helpful even when my truck was in the service departament. Definitely will comeback. Hes been nothing but helpful as far as attention to detail with us.

Alaini’s Customer Service supersedes any of my previous experience with auto sales person’s. She is very knowledgeable and forthcoming about the sales purchase experience. I am so very grateful that on my second return to Avondale Nissan she was the person that was available and recommended for me to speak with!

Used to enjoy bringing our vehicles in here. Now it feels like a scam. You told one thing and the next it changes and must have been a misunderstanding. Waited over 2 months for a part now saying it is not covered under warranty. I could have had it replaced somewhere else with a faster turn around instead of being without a vehicle for 2 months.Update: Sent email on 5/26 still no response.

Our Sales rep Monty Richards took really good care of us and answered all of our questions regarding the various models. We highly recommend Monty if you’re interested in a low pressure but high quality car buying experience. We purchased a Titan pro 4 X and we will be back for our next car.

Had a great experience until they paid off the wrong auto loan and would call back to answer questions and now I have two auto loan payments. Horrible and disrespectful

I received Professional service! And the employees were also very helpful

I wanna take the time to thank Blair and Jennifer for there excellent customer service, they gave me today😊 Blair right away when I pulled up got me ready and going for my upcoming appt, he answered all my questions and pointed me in the right direction for a courtesy shuttle home, after we were done.Jennifer was amazing keeping me in the loop with all the questions I had for her. And answered them in a timely manner, She gave me fair feedback on my car and i loved her honestly, I definitely will be coming back here in the future weither its for a new car🙏😊 or service on my current one!!

It was great and my warranty saved me half of what I would have had to pay that day.

Easy peasy. Adam was on it like usual and kept me updated.

Really Disappointed with Finance DepartmentI traded my 2020 Nisan Sentra SR for A new 2021 Nisan Sentra SRI had Purchase Extended warranty (GOLD) for my 2020 for $2,750.00 I got a credit adjustment for $2,125.00 (-$625.00) from the original price I paid For the New 2021 I paid For 5 years 75,000 Miles less coverage but a HIGHER price $2,995.00 Witch I ended paying $625.00 more. + $100.00 deductible Agent never mention the deductible part until I did mention this….

Excellent customer service friendly environment.

Please do not buy a nissan sentra with a CVT, had replaced 2 transmissions for my 2016 Nissan Sentra. Have had many recalls which ABC Nissan will usually take care for me but I changed my insurance provider and they only do free tows within 15 miles from house so I decided to take to Avondale Nissan because my car would not start, after the technician from Avondale Nissan told me that the diagnostic charge would be $145.00, I told him I dont understand why I would have to pay that because the issue was the recall. He told me because as they ran the diagnostic they saw another issue with the car that had nothing do w/the reason for the car to not start and to replace the sensor for the trunk would cost $550, I told him not at this time and I can pick the car up since they fixed the recall. Since this car has had many issues w/recalls and CVT transmissions I called consumer affairs because before hand so I would not have any unexpected costs because of the recall, Nissan consumer affairs told me that dealerships are individually owned and that its up to Avondale Nissan to charge the diagnostic charge and that since the technician mentioned another issue that Nissan consumer affairs would not be able to assist me. Please do not buy a car w/Nissan so many issues. Wish me luck when I pick up my car and pay $145.00 for a recall issue that caused the car to not start. I can not wait to get rid of this car or even deal w/Nissan vehicles.

Rene did a great job helping with my car issue from the moment I called to completing the repair. I was very happy with everything.

Took my vehicle in for an Oil Change and Lube, Tire Rotation and a Wheel Alignment. Blair Hummel was my Service Advisor and he was very informative as usual. He let me know that it would take about 21/2 hours to complete and it took just under that time.

Terrible experience, made a point of confirming when I scheduled an appointment that they could perform the work, when I show up for the appointment, they didnt even want to talk to me. Very unfriendly and altogether unhelpful, could have saved me a long trip if they would have been honest on the phone. Oh well, plenty of other shops that act professional and would be happy to have my business.

Ive been coming to Avondale Nissan for over ten years now and this last purchase will be my forever vehicle. I am absolutely in LOVE with my Titan!! Thank you for your professionalism and honesty every time I come!

The service from one particular salesman was extremely exceptional, when I called down there I spoke to Corey,and told him what my desires was,I was looking to go down there and come home with a vehicle,, and what do you know I came home with a beautiful Dodge Charger,, he was pretty clean cut and dry no BS,, he was personable and honest unlike most sales personnel.Anybody looking to buy a car,check the Nissan dealership of Avondale, I highly recommend you go see that Car Sales -Manager Corey Nielsen his customer service is most excellent,, .He really makes you feel like you are the boss and goes far and beyond.I appreciate the outstanding service Corey thank you! I would also like to express my thanks to Nissan for having such an outstanding customer-based Sales Manager, very very rare.The younger generation can definitely learn from a gentleman like Cory.Regards.

Window shopping.... i know they those events that allows you to browse thru. Salesmen were cool and were always asking if i was in need. That is good customer understanding. Its hard to not try to be at every flinch. If im in need of a new one i will

I’ve yet to have a good experience here. This past week ive called over 5times trying to get someone on the phone for questions on servicing. No one has answered. Also calling on different days as well. Called the nissan on camelback and they have someone to answer promptly. Not to mention taking my car there 3 times and them telling me they couldn’t fix the problem when I purchased my vehicle there. Go to a different location. Dont waste your time here.

This is a rare event when I give a car lot a 5 star review. So you know this is a good place to go to. The wife has been hunting for another car, and since we got our disability bonus checks we decided it was time to do some more serious checking.She had been communicating with James Coppola, and he was an amazing person to deal with. The sales Manager Paul is also great when it comes to the car business. Rita the Finance lady same story, all have a sense of humor, and they all enjoyed our time there... or at least that was the impression we got from them.She purchased the car, the APR isnt great but we are also re-establishing and understand that. She loves the vehicle, and since it is used, it was well used by someone with small humans (Nasty little creatures). But the car itself is nice and they are going to take care of the detail stuff on Tuesday. (If they dont I will update this).If you are in the market for a nice car, I would highly recommend this dealership. If you end up coming here, drop my name for the referral or at least tell them you read my review. This was the first time I have ever been to a car dealership and didnt need the lube... you can make your own inferences there with that statement. However, we have purchased many a car in our time, and we have always felt as if we got the shaft. This time we did not. Go See James Coppola at Avondale Nissan and get a car from this man!

Good dealership. Sales process was smooth. Management is engaged with assisting customers that have questions.

The worst service I had ever experienced, they scammed me multiple times and had the poorest customer service. DO NOT GO HERE

Took my car in to get the transmission replaced and new shifter...picked my car up had damaged and missing property they dont want to take responsibility for. They said how do we know it wasnt like that before you brought it in... also the boy who drove my car up said i left the keys in the ignition didnt think anything of it until i got to my next destination and couldnt get my keys out of the ignition for almost 10 mins....called and informed them of this issue and their response was we didnt touch the steering console or the ignition ...if you want to risk having missing and damaged property and new issues when you pick up your car from service by all means take it to this service center....

Love the drive up way I’m greeted and guided to the right places to stand and if I wait there’s beverages and snacks it’s very friendly and I appreciate the customer service

MONTY was awesome. There was no question he wasnt able to answer.He got me into the color I wanted with the all the upgrades. I would definitely recommend him! I am a returning customer and wouldnt go anywhere else.

Took my car in to get the transmission replaced and new shifter...picked my car up had damaged and missing property they dont want to take responsibility for. They said how do we know it wasnt like that before you brought it in... also the boy who drove my car up said i left the keys in the ignition didnt think anything of it until i got to my next destination and couldnt get my keys out of the ignition for almost 10 mins....called and informed them of this issue and their response was we didnt touch the steering console or the ignition ...if you want to risk having missing and damaged property and new issues when you pick up your car from service by all means take it to this service center....-DR

I was a walk in for a tire repair, needed an oil change and a tire rotation. Thought I would be sitting there for quite some time, but they got me out of there within an hour. Amazing service department.

I went to this dealership to buy a vehicle and they sold it to me in poor condition, they are blaming me for causing the damage, now I want to return the vehicle and get my money back and they all go crazy and they dont give me a solution. It costs $ 5000 and when I made the purchase I told them that I did not want to buy a vehicle that causes me problems and now this happens, terrible service

Blair and his team were amazing at providing outstanding service.

Had my car serviced. Outstanding job!!!!! Jennifer, Erin, Tony and Laddell took great care of me and kudos to the techs who worked on my vehicle. Thank you!!! Great dealership who take pride in their work.

Our sales rep was amazing.

Let me say professionalism courtesy and a good deal that sums up the reason I bought my car there

I had a great experience here, thank you to Rene Cauich for guiding me on what services would be best for my car. Hes very knowledgable and cares for his customers. I will definitely be returning for future car services.

Great dealership and Rene is awesome

Avondale Nissan is a great dealership. When it comes to customer service that is always outstanding. I have a great Service Advisor Jose, he is absolutely phenomenal. Everyone in the service dept is very helpful and friendly. I have been coming to this dealership for over a 10 years. I am a loyal customer to them because of the service provided by Jose.Thank you for the outstanding assistance you always provide. Keep it up.Thank you Sandey.

I absolutely appreciate the service that my wife and I were delivered as we had both of our Nissans serviced this past weekend. Our service advisor, Blair, was absolutely on point and got everything we asked about handled in no time flat. Thank you Blair and Avondale Nissan for being such customer advocates.

Will like to thank Carlos Herrera for been so great and attentive with us. Very friendly guy and he made sure that we got what we wanted.

Great experience. Monty worked with me on what I needed and what I was able to work with. He went above and beyond in order to get me into a new car. Thanks Monty!

Monty Richards was a very helpful salesman. Monty had great customer service and was genuine. He was very thorough and made the process ecstatic.

I got exactly what I wanted! I was so satisfied!

We went there to see if we could get a good deal and we did! Vicente was a great help! And the whole transaction was easy and fast! Luckily there was almost no people in the place so their attention was just us!

After three visits to the service center, I discovered they were putting the wrong type of oil in my Altima. When I called to address this concern an employee was very rude and said that I had “multiple service advisors” so he couldn’t explain why that happened. I take the service advisors Nissan assigns to me so I’m not sure why that’s my fault. Then, I was sent to a service manager named Ladelle (unsure of spelling). He put me on hold multiple times and he really didn’t have answer for me. After the third time on hold -he told me that they use the correct oil, insisting now that they had done it correctly. I have a receipt from Nissan showing exactly what oil they used, and it is NOT what my 2016 Altima takes. You would think the Nissan dealership would know what kind of oil a Nissan Altima takes. If I can’t trust them with an oil change I sure can’t trust them with larger repairs.

Best experience with Avondale Nissan, walked in and was help right away by Monty Richards(most respectful and VERY helpful ) who help us get the best vehicle approved and gave adequate advice on finance... I recommend Avondale Nissan to anyone looking for the most out of custerm service and also the best vehicle one could possibly want!!!

Auto Service is fantastic. Carlos and Michael set me up with a rental while my car got serviced. Got my car the next day. My warranty and everything was smooth. Love this place. Thanks auto service for all you do to make my visit a fast and easy one. Even when i purchased my car my service was super smooth.

DONT RISK TAKING YOUR CAR HERE!!!Worst service ever. They steal and damage property and youll have new issues with your car after service....they will call you a liar after making the issues known...

Great customer service..

Everyone was very nice and helpful, we always come here to get our vehicle serviced. Thank you Adam for always helping.

I was going on a last minute trip up north and needed an oil change. I drove in without an appointment and was seen in less that a minute and got out of there in half of an hour tops! Definitely put my mind at ease while making the drive!

They were able to squeeze me in with out an appointment. They did my oil change and tire rotation in one hour. Happy with the quick service.

A waste of time. Dealer will say one thing over the phone and change it once in person. Also you dont just deal with one sales person its like extended family the uncle,aunt cousin and neighbor till you meet the grand puba to tell you the same thing A total waste of 3 hours.

Excellent Service and Communications!

Experience was very good. Received oil change in less than 3 hours + replaced 2 month old battery. Overall, a good time.

Very professional very clean. I go for the Maintenance. Only good things to say.

Experience was amazing. Great customer service always making sure I felt comfortable and got me where I needed to be. Blair was amazing at explaining things and communicating about what my vehicle was needing.

I had the best experience today Monty was very helpful and just super awesome highly recommend coming to him thank you so much for everything!!

Most excellent customer service with adequate advice... Hands down the best place to get help financing a vehicle

Always great service. Rene always gives excellent customer service.

I purchased a new vehicle and what could have turned out to be a bad situation turned into the best experience I’ve had. John Anderson the GM got involved and made sure everything was done right and that the customer was taken care of. My sales guy was great as well as Sean from finance. Thank you for a awesome experience! Would recommend Avondale Nissan to everyone.