The service was quick, reasonably priced, and the people were nice at first. However, when I got my car back it had a massive horizontal dent on the side door right below the window they replaced across the entire door. They said nothing to me at all about it. Very shady people.

My to go place for glass. Best prices I have found by far

They could not have been more professional, knowledgeable and timely! Highly recommend this local business. Owner is the best!

Theyve got a great reputation and did an amazing job upholstering my motorcycle seat. I grew up in the area and their experience and quality of work speak for itself. Id recommend them for more than just glass, just call and ask!

They did a beautiful job on my 1977 lincoln continental vent glass installation.. definitely recommend

I believe the technician cracked my windshield knowing i was about to get a inspection on my vehicle, because as soon as I called he offered to give me a deal on a new windshield. Mr. Smith is a very nice man. Hiw worker sucks.

Shop local pays off great service and great job.

First time there, fixed me right up, quick, professional, reasonable, and just super nice, great people, great experience.

Called and Spoke to Fred (the owner) Wednesday and he was able to fit us in for a window replacement the following day. Scheduling was easy and installation went smooth. Their price seemed very fair. We will definitely use Smith Auto Glass again! Thanks

I had a very pleasant experience with Smiths auto Glass. They were very pleasant and very accommodating with replacing my front windshield.

Had to get my windshield replaced. Searched this place and found it had good reviews. I called Monday about getting my car in and I went in Tuesday for the work to be done. I checked in with Fred, who is super nice, they took my car and went right to work. Was finished in a little over an hour. Excellent service.

Great service! Stacey at the office was very courteous & professional. Fast turnaround — brought my car in with a busted window & I was driving it again the next day. Definitely recommended!

Honest People! Took my truck in to repair a broken windshield seal and they reviewed and priced it, just as I asked.Then, I suggested a total do-over (new windshield) which they quoted as only $50 more, so we did that.What I liked is they gave me the estimate I asked for and didnt try to upsell me. I did that on my own.Great pricing on everything. Very nice folks and most of all, trustworthy...

I rarely write reviews, but I was so impressed by Smith Auto Glass that I needed to give them some recognition. After my window was broken, they fit me in immediately, repaired my window in less than 4 hours, and vacuumed up all of the broken glass, all for half of the price quoted by one of the large national window repair companies that my insurance company recommended. If you live in Baltimore, I would not look anywhere else!

Highly recommend. Smith Auto replaced the windshield on my Honda quickly and for a very reasonable price. Super nice staff, and had availability the day after I called. Would use again!

Shop owner was very accommodating. Pricing for cars carpet made sense. They went straight and to the point.

I just want to take the time to say thank you to the whole staff including Iris. they went above and beyond to help out my son who is from Springfield mass. he was involved in an accident that required him to get his window fixed and side mirror. the staff made an extra effort to get him the parts he needed to be on his way. I am happy to say he was back on the road within two hours.they knew my son was not from the area so they decided to give him and his friends a ride to get lunch while the repair was being done. Iris also called me three times to update me on how things were going. that type of kindness goes a long way with me . I hope people read this review and realize that they will be dealing with real quality people at smith glass.thank you so much!awesome service!

I had. The front drivers seat repaired and the work. was excellent.

Really friendly and courteous very professional and the job was done while I waited

Someone broke into my car and Smith Auto Glass got me in the same day. From the time I found my car window broken to the time I had it back cleaned and repaired was only 4 hours! I was so impressed! They were very helpful, kind and vacuumed all the glass out really well. HIGHLY recommend their service!

Their customer service is really unparalleled. After my window was broken, they were able to replace the window and clean the damage within a matter of hours. They also charged much less than nearby competitors. What started out as a very challenging day was made much easier by Smith Auto Glass. Thank you!

They did forget to inform me that I needed some trim panels in order to replace my windshield, but they did let me order the parts on my own. When the panels did not break during installation, the gave me back my unused parts so I could get a refund. Great service, most would just rip the old ones off and use the new ones.

Had my window broken parked outside the house and was able to get an appointment the same day! Great customer service !

Super easy, quick service! Very affordable and really friendly staff- highly recommend!

The church that I work for needed a windshield replaced on one of our commercial vehicles. We went with Safelite first and they wouldnt touch the windshield because of some rust (the vehicle is a 1985 truck!). We called Smith Auto and they came out the next day. The technician, Bob, was friendly and helpful. He did good quality work in a reasonable amount of time. When it was time to pay, I called Stacy at Smith to use our business credit card. The card was declined, even though we tried to run it twice. It simply wouldnt work. I politely said to Stacy, I cant use a business check because we need two authorized signatures and I am the only person here with an authorized signature. How can we work this out? She was very polite and put me on hold for several minutes. The man that picked up the phone started our conversation with: So, you dont have enough money to pay for this service? I thought he was bantering so I laughed and said, I guess not. He said, So you mean to tell me that you engaged our company for business and now you dont have enough money to pay. I said, Are you serious right now? At this point, I had already grabbed my personal card so that I could just pay and get reimbursed later. He said, Do you think you could use your personal credit card if the company has enough money to reimburse you? He put Stacy back on the phone and she was very apologetic and helpful. I have never been spoken to this way in business before. I wasnt asking for a free service, I was simply looking for how we could resolve the issue. Unfortunately, no matter how wonderful Bob and Stacy were, it is very hard to look past the lack of basic courtesy to recommend or use this business again.

My car was broken into and the glass on the drivers side door was smashed. At about 8:40 I called around to a few places and found Smith had the lowest price. They also had an appointment at 10:45. I brought the car in and waited for it. The work was done in less than an hour and I was able to do work in the waiting area using the free wifi. Once the car was finished, I asked if I could get a discount if I paid in cash. They were able to knock a small amount off that probably just covered the credit fees. When I paid the woman behind the counter said they didnt have change for a 20, but they still honored the cash price. The work they did looks great and I have no complaints. Hopefully I wont have to get glass replaced again, but if I have to I know where Im going to go.

Such friendly people, quick service, & reasonable price!

There are fast reasonably priced

I had Smith in glen burnie do about 10 windshields friends with Earl & Joey about 25 years need a seat fixed & looked up balt. 2 get it fixed.

Those guys are frauds they over charge because they do good work... but you should satisfied with my window but they have nice and the guy is a slick talker

This is by far the worst experience I have ever had if you are getting a headliner done on your car do not bring it here first off it took a week for the material to come then it took a week for them to schedule me to come into do the repair then they took a week to repair it when I finally arrived to pick up my car I did the stupid thing paying first and not inspecting the job when I did get into the car and checked my sunroof it was broke not working they told me they had to order a part for me to come back when the part arrived it took another two weeks for the part to arrive. When I drop the car off they held it for two days then called me and said the piece they bought to fix the car came broke they have to order another piece I waited a whole month they kept giving me the run around about finding a new part finally I had enough and threaten to report them to the better business bureau and they told me if I can find the part they are willing to pay for it I found the part immediately on eBay for only 100 dollars u mean to tell me I waited a whole month and yall could of found the part the same way I did smh finally when the part arrived I brought the car in on a Wednesday assuming my car will be there first priority I still havent received my car back and its been a week every time I call the mechanic thats working on my issue is out sick so basically I been trying to get this simple headliner changed for three months now smh I just want to be done with this company one thing good I can say they are very polite you ever heard the expression robbing u with a smile ..

Great fast service. The best glass company in Baltimore .

I came to Smith auto based on a referral. I was told as I dropped off our bench seat that the cost was only 300 dollars and they would completely re sew new material on the entire bottom of the bench seat. A week later when i went to pick up the bench seat. Frank told me my boss was a jerk and the new price was 394 dollars. They only repaired the one small section of the bench seat, not rhe entire bottom cover they said they were. Instead of offering to make it right they hurried me up to pay and sent me out to my truck to wait for them to load the seat. Upon loading up 2 of their workers dropped the bench on the street and scuffed the new material. Also did not apologize. Frank or whoever the front counter guy is a lying businessman. This company has been in business for 55 years. I dont see 56 in the future if they continue to treat customers the way we were. I will not recommend their work to anyone based on my experience.

Very nice customer service. Made sure my car was fixed correctly.

The old guy was work hard in the office attention to all customer but. But i would recommend this to all my friends

Did a great job

They are nice people and they do a decent job, the wait time is little longer than expected

They do fantastic work!

They did an excellent job on repairing my back window

They screwed up and gave me a hard time about it. Im not a plant as the other poster appears to be. Why would this person say something like theyve been at it 50 years? That means they should kbnow better.

Absolutely wonderful customer service. I was charged fairly.

Great service ..Highly recommend them for your glass needs

Great job 👍

Professional quality service always

Not nice people to deal with

Did a great job on my sagging headliner

Love them fast awesome service and performance

Car window smashed out. Sucks but this place had the window within 24 hours brought the car in they replaced it, cleaned the broken glass out all in about 2 hours on a new car.

Friendly low cost shop.

Great service, thanks.

Just great customer service from beginning

They do work

Cool people cool service

Does great window work

Great, great service 💯💯💯💯💯

Great service

Awesome