I’ve gone to this place several times. Too many to count at this point and this is the ONLY Picture I could find😂😂 I guess you’ll just have to take my word when I say this place is Gold! The ladies and gents working the window are also so kind!!! This is definitely a gem. I would recommend with soft serve on the top. It’s sooooooo gooooooddddd!!!!

This was our first visit and we were very happy to have stopped in! My wife got a gelati (soft serve and ice in layers), I got a milkshake, and my daughter got a chocolate/vanilla twist cone. We all loved what we got, and Im excited to come back and try some of the ice flavors. Oh, and the woman at the register was so friendly and patient with my exuberant daughter who had lots to say about her love of rainbow sprinkles. 😂Edit: Third visit, got the ginger ice flavor. Absolutely exceptional. I cant believe how excellent it was. It had bits of real ginger in it! This place is becoming a weekly staple for our family.

Delicious ice was a great stop after a nice hiking adventure at Lake Roland Park

Decent prices. Awesome customer service. It was my first experience & I had a question about which flavor to try & the cashier let me sample the flavor before making my final decision. The mojito with soft serve was great and had me contemplating if I wanted to get out of the car for a 2nd one before leaving. My bf got JUMBO egg custard & loved it as well

Ive been going here since they first opened when I was in high school 2 decades ago. Similar to Ritas, but much better. Tied with the Cow for best soft serve in Baltimore. Lydia the owner is super friendly and so is the rest of the staff. Highly recommended

Perfect treat after a walk at Lake Roland! Service was quick and prices were reasonable. The Italian ice was so smooth and tasty. The coconut flavor had real bits of coconut in it!

Awesome gelato and italian ice. This is one of my most favorite places to go throughout the summer. I sometimes wish they were open year round.

Always look forward for the summer. Sad during the winter. Dog friendly, by providing deliciousness for +he furry babies. Limonade is to die for too. Best of the best and cant get any better.

Best ice cream store ever. I love this place and go every Tuesday with my grandma and family. Go Tropicool! When were hot, youre cool.

Great people great ice cream in smoothies and Shakes they are respectful I highly recommend

Their italian ice is so smooth and delicious! Flavors are great and service is too. The perfect place to go on a spring or summer day, rain or shine! And when I say that the ice is smooth, its literally like snow! Which is an oodly satisfying feeling I love on my teeth.

Hit the spot after a hot day exploring on the water in Lake Roland. Huge menu of flavor options for shaved ice which is super fine, not like the big chucks in snowballs. Watermelon and Raspberry were both very good - flavorful without being too sweet and no artificial aftertaste. Also soft serve ice cream “gelati”, root beer floats, cones, etc. Quick, pleasant service.

Love this place. Put the Ritas down & come get the real deal & great customer service

I couldnt eat it, neither could my son but my client was able to eat all of hers

Friendly employees serving up awesome products! The mojito ice took me back to vacation!

Its a great place for old-school soft serve ice cream. Its not too expensive.

Best in the Baltimore area! Not the crunchy snowballs; this is smooth icy goodness. There is s huge range of flavors plus staff is always super nice. Bonus: they take Covid precautions very seriously.

Love the ginger, and strawberry flavor icee.

Italian ice is very good so is soft serve, pretty good social distancing (could be a little more spread out. The italian ice is the best in the baltimore area

Hrnnnnnn,mn,mngngmgnngmn italin ice

Always a great experience and great product

This place is incredible its a local ice cream Italian ice masterpiece!

Well this is one of my favorite cooling off station

Great location - go for a walk at lake roland and then enjoy a tasty treat. The chocolate ice is amazing, tastes like hot fudge with little chunks of chocolate. Good selection of flavors too.

Very nasty and belligerent woman waited on me today. Yelled at me to stay behind some line on the deck and not approach the counter!!! Fine. Your attitude just made me resolve to never patronize you again. And the peach ice was obviously chemically flavored and tasted like soap. I DO NOT recommend this place!!!

Went after going on a nearby hike. Flavors were amazing and lots of choices! Prices very reasonable. My favorite was the mojito flavor! Would definitely drive the 20 minutes back there to go again

Great private water ice and custard/ soft serve place. Everything is so good.

THE BEST shaved ice in all of Maryland!! The customer service is personal. When I want something cool THIS is where I go!

Superb customer experience when we went, the icetenders were all full of contagious energy and made the whole thing a positive interaction. Even though its easy to miss while driving, I would definitely go back and would recommend anyone to go check them out as well.

Great place,friendly staff and amazing ice cream and other sweets.was a little confused how i had to stand 6 feet back from the window and wear a mask outside to be served but whatever floats your but i suppose.

I love, love, love Tropicool! The staff is always so pleasant. And of course the soft serve and Italian ice is amazing!!

Sorry but not as good as Ritas! It was good though!

The best egg custard ever!!!! & its homemade. This is true Italian ice. I bought a large and took the rest home and froze it. I was pleasantly surprised to find it smooth as the day I purchased it.

Great ice was excellent covid precautions also excellent

These ice treats are wonderful. Intense flavorful without being overly sweet. Great on a hot evening.

We go every Friday during the summer, and I refuse to get snowballs from anywhere else. Theyre the best! Hands down!

Really nice spot

Nice.

Love this little place. Ive been a patron for about 8 years now. Always great flavors, great service. Clean establishment.

Love the flavors

So good. Lemon is so surprisingly refreshing. All flavors are homemade which is amazing. Allergy folks are well served.

Our favorite Italian ice selection. However the Manger is very rude and is not patient.

Greatest Italian ice and gelottis ever. All flavors handmade right there. Huge selection of flavors. Pieces of real fruit, chocolate, coconut, etc, in the ice. Great service and prices.

The ice cream was good. However, the employee who took our order was very rude.She first yelled at my 80 year old grandmother because she had a cigarette in her hand toward the end of the deck. She screamed out the window CANT YOU READ A SIGN!! AND ITS AGAINST FEDERAL LAW!! . There are a thousand more polite ways of telling a customer no smoking on the deck.My grandmother walked away embarrassed and other customers came by to us to say how rude that woman was to us.I also looked around the deck and saw no sign that she claimed to be there.She then had a attitude when she finally took my order and overall this was NOT a good first time experience.Im really hoping this was an off day for her and that she doesnt treat all her customers this way.I will be not be back.

High quality food, tastes excellent. Great choice for a summer snack, though really any time is good. Unfortunately, theyre closed the for the entirety of winter.

It was the first time I had been there but the selection was very diverse and the ice itself was good! We even got some gelati for the dog!

Excellent soft serve ice cream, very creamy, made the way its supposed to be

Great icees! Excellent quality and all clean ingredients.

Im surprised theres no reviews for tropicool. Its a seasonal operation, and when I moved to Mt. Washington in 2010, it was great finding an Italian ice, soft-serve place so close. Good stuff, I plan on going this summer.

I LOVE this place! Its my favorite ice and they have the best soft serve. If your in the area this is a must!

Always love taking someone here and proving there is a place better than ritas

Its A great treat on a hot day. Plenty of flavors, and a friendly staff.

Alot of variety in Italian iced. Come early because they do sell out of the most popular flavors.

This is my favorite place to get Italian ices and Baltimore-style gelati. I especially like the ginger ice.

Ordered a small soft serve for my daughter (5) and a small ice for my son (2) and the size and price was about perfect. Nice selection of ice flavors without being overwhelmed. I had a large mojito gelati which felt a little pricey and the mojito was more like than mint but tasty nonetheless.

A favorite local treat spot!

I love TROPICOOL.....Their ice is so smooth to the mouth and they are always so friendly to me and my family.....BEST ITALIAN ICE IVE EVER HAD!!!!!!

Have been going to this place for several summers because they have sugar free ices. Went there today and the ice I got was terrible. It had no flavor and looked like it was about 2 years old- the ice crystals were even turning white. When I returned the product, I was told too bad, they could give me a sugar ice (not an option ) but could not refund my money. The ice was so bad, I left a jumbo size with them having taken only 2 bites.I will not be going here ever again. The drink was absolutely horrible and had no flavor at all. To top it off, the little girl that worked there was very rude.

The Italian ice is excellent. But very crappy customer service. No one smiles or greats u in a friendly way.

Great way to whisk the heat off.

This place has the best ice cream. I love their soft serve.

Way better then ritas

MUST HAVE FLAVORS: Eggcustard, skylite, Birthday cake remix. Best Italian ice around. Only complaint is that they are not open in the winter.

Best banana milkshake

Love this place! They have the best Italian ice around !

First timer and Im. Hooked

Hands down my favorite ice cream place. Good prices and a friendly staff.

Best Italian ice and great milkshakes!! Always very friendly.

A must go. Better than ritas!

Yaaaaaaas!!! So good, so inexpensive, and just plain good!

Never been before, asked if they have snowballs? Older woman at window probably the owner answers NO, okay how about flavored yogurt? Her reply sir if you want yogurt go down the street!...wow what have customer service come to these days!.

They have delicious treats for a hot, sunny day!

Better than Ritas!

Yum soft serve ice cream

Forget Ritas,. Tropicool is way better!

Best Italian Ice in Maryland. We wish it wasnt seasonal.

The ice cream rich and doesnt that good

I LOVVVE this spot!! Never having been there since this summer, literally about 3 miles from my house Im a customer weekly sometimes more than one a wk!!! 😋😁

Best egg custard flavor ever

Great survive and great ice!

Love this place and definitely better than Ritas!!!!!!

Great selection of flavors

Watermelon flavor is the best!

Ice so good

Large twist cone and a Frosty Paws.

Get the gelati

Best place!

Yummy

Quite good!

Perfect

Yum yum yum

Love this place

Love it

Unreal!