Ne
New Orleans Gas and Electric Lights
12451 S Harrells Ferry Rd, Baton Rouge, LA 70816, United States
Comments
Jo
Review №1

Years ago, we beautified our home with gorgeous French Quarter gas lanterns. We could not be happier with the choices of our lanterns or their manufacturer. Whenever a glass pane broke in a lantern over the years, Jason Leigh responded immediately and made sure that we received a replacement pane even before we thought we would get it! Thanks so very much! We highly recommend these excellent products and exceptional customer service.

Ed
Review №2

One of my large gas light electronic ignition system malfunction after 10 years of use. I contacted this company and spoke with Jason who gave me good instruction on what to send to them. They troubleshoot it the ignition system and sent it back to me. It took me about 15 minutes to connect and works perfectly. What more can you ask for? Fantastic company with a great employee like Jason.

Ma
Review №3

I love my light. They have always been very responsive and quick to answer any questions. In the buying process as well as after my purchase. I originally bought electric and am now converting my existing light to gas.

Jo
Review №4

Great Experience! Chris & Jason are highly knowledgable, skilled, and professional. The shop has a nice inventory and the service I received was FIRST CLASS! Stop in...It is a very welcoming establishment of Louisiana craftsmen! Lighting is EVERYTHING!👍

Tr
Review №5

Jason was awesome to deal with. The quality of the lamp is top notch. It arrived in the timeframe they said it would. Highly recommend!

Be
Review №6

Exceptional service!!!!! I LOVE my carriage lights and the personal attention my order was given has been unmatched by MANY suppliers I have dealt with! We will certainly not hesitate to order in the future! Thanks so much!

He
Review №7

AWESOME customer service, Jason Leigh was always available to help! Gorgeous product. We ordered two of the French Quarter style gas lanterns with powder coating. They arrived on time to Dallas, TX and are absolutely stunning.

Ch
Review №8

The gas lanterns were beautiful and the service was top notch. Very satisfied customer!

Bo
Review №9

I am builder in MD, and my client selected lights (over $10k worth) from this company. We have had numerous problems with them, and their igniters are very susceptible to damage and do not seem to have longevity. We finally resolved all issues except for one, but they fail to respond and truly do not seem to care. They do not have official installation or ownership manuals/documentation.

Ra
Review №10

Primanti Bros. has worked with Gas Light Pro for the past several years with them providing both gas and electric lights for the exterior of our buildings. The customer service and product are both excellent.

Ro
Review №11

I am a builder in the DFW area and purchased 7 gas coach lights for a million dollar project. Received all in great condition. After 4 months 1 igniter had issues and called for an RMA which was handled promptly and efficiently. We will purchase again for the next project.

cl
Review №12

While I got a response immediately when I was buying the gas lamp, afterwards, when it had problems, I couldnt find anyone to talk to! I went back to my credit card to contest the charges and remembered THEY MADE ME PAY WITH A CHECK. Theres a reason for that...you have no recourse! So pay with your credit card so at least someone will intervene, cause nobodys home at New Orleans Gas and Electric Lights or at Gas Pro Lights.Next stop, Southern Living because this company uses the magazine as a reference. Oh, and Better Business Bureau and the local Cahmber of Commerce which they purport to be a member.SPEND THE EXTRA MONEY AND GET SOMETHING THAT WORKS SOMEWHERE ELSE

Ho
Review №13

When we built our new church building we couldn’t have been more please with the customer service and the way they created our absolutely perfect lantern! Thank you so much!!!

Fr
Review №14

Overpriced gas lights

Information
14 Comments
4 Rating
  • Address:12451 S Harrells Ferry Rd, Baton Rouge, LA 70816, United States
  • Site:http://thegaslightcompany.com/
  • Phone:+1 225-372-5995
Categories
  • Lighting store
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–4PM
  • Wednesday:8AM–4PM
  • Thursday:8AM–4PM
  • Friday:8AM–3PM
  • Saturday:Closed
  • Sunday:Closed
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