Double E went above and beyond the call of service for us. We were recommended by Lakeview Body Shop and we had to get the car fixed fast for an important trip to Chicago.Right now all auto repair shops are short on mechanics due to covid. The previous (wont mention) auto repair center wanted to replace the catalytic converter and quoted almost two weeks to do the job. Double E found the problem to be just a simple fuse, and was able to fix the car within a few days of making a reservation.Honesty and Integrity are a great find, and we are glad we were recommended to go to Double E.

Had my A/C motor go out, gave them a call and it was repaired and back in my hands in under a week. Came in under the estimate and was very pleased with the work. Fast, friendly and affordable! Not sure what else you could ask for from a garage. I will be back for sure.

Do not take your car for repair worse service I’ve ever seen. Shoddy repairs

Never once had an issue with the people or the work I get done at this place. Hard working employees, very polite and very helpful. They will make sure you understand whats going on with your vehicle as best they can and will answer any and all questions you have. Pricing is reasonable for any repairs or replacements. Really appreciate the fact that they could work with me on a time that fits my schedule as well. 5 star service.

Great mechanics my alternator suddenly went out (previous repair) they got it replaced and buttoned back up and back on the road in a little more than an hour. ✌

They kept my car for 10 days before they had a chance to look at it during those 10 days they put 100 miles on the car they said the repairs would cost $900 when I refused they offered to buy the car from me NEVER NEVER GO HERE STAY AWAY. I took a picture of the mileage just before I brought it to them when I asked them about the 100 miles they lied directly to my face and said no they didnt do it When I asked them how much was the estimate the estimate they said we didnt owe them anything I thought that was very strange its very obvious they used the car.

Great place to get your vehicles fixed. Had my car fixed and back to meet very quickly.

I do not even give them one star.They had a friend of mines van for almost two weeks for it to sit for the first week no one looked at, when my friend called to how it was doing after week they say Internet is down, only thing wrong is breaks need done an said all the other noise we hear is nothing. My friend tells them after almost two weeks an says he will be there today to pick car up what time you close? They said 5. We came at 3 an everyone left early.So far three people have showed up also about their cars.Very sad an bad business.Never againAn hour later an still no one answers. SMH

They are extremely professional and informative! They actually take the time to explain everything and they thoroughly answer all of my questions. I’ve never seen a garage that worked so hard and diligently! You can’t find a more professional and hard working group, then Darby and his crew!!! Highly recommended! Their respect, honesty and perfection of repairs... will always keep my business.Double E is where to be when your car is in need!

Great Service.

Great service at a decent price.

They r wonderful! Wouldnt go anywhere else! Professional & diligent on finding hard to diagnose problems! Darby & the guys are awesome! Thanks guys!!!

This place had my car done very quickly. I am very pleased with the prices and the professional business not to mention they are honest and that is hard to find. Would highly recommend them to anyone will also go back if I ever need to. Thanks Double E !!! Great service!!!

Our car started acting up on a trip from Michigan to Illinois. We luckily just happened upon Double E. They were extremely nice, honest, reasonably priced, and had our car fixed within a few hours. Highly recommended!

My fn family.!! Not by blood but by the hard work & loyalty to everyone that comes for repairs. Loyal customer since 2013.

I had a small issue with my car and they were able to fix it right away. I was in and out in less than an hour. The price was little high but I had excellent service.

Nice people!

Fast service. Great place to do business. Everyone is knowledgeable and professional.

I went to had my 91 van il change and both output seals where leaking. Both seals where install incorrectly by a mechanic at Professional Muffler. I had ask that Charles Safford to work on mt van, but other mechanic done the work. I did maintenance for the U.S. Army for 29 years and was a maintenance instructor for 23 years and train Soldiers the proper way to install seals. When Charles went to Double E and started to go to Double E and all 8 of my vehicles. I am not the only one who change shops I know of two business that use to be at Professional Muffler that now use Double E plus lot of customers who have done the same.

Double E went above & beyond to service my vehicle and I am more than100% satisfied with everything they did to take care of me. I would highly recommend them.

BEWARE YOU HAVE BEEN WARNED!Not the old owners.. Theyre crooks that will swap your parts with bad ones, Warren the manager is a shady rude character that will drain your $ while actually setting you up to fail in the long run. Never going back, If I broke down across the street, Id call a tow to the nearest garage.

Love this place always does great work n very friendly employees also always works with u if needed nothing bad to say about this place I would recememd this place to any!!!!!

Great cheap place for auto repair

This place is great -- very honest, which is hard to find at a repair shop. My caliper seized and I had to get it towed, knew nothing about any repair shops in Battle Creek, so I was nervous on what the price would be/work done, etc.I went in the next day and Dave was one of the nicest people Ive ever met. Real friendly, and just made the experience great (no one likes to go to a repair shop!).He then called me to let me know it was just a loose bolt on my caliper and that he tightened it up as well as the others and said, we all have to get lucky sometimes! I thanked him for his honesty as I thought for sure my caliper had seized and my rotors, pads, etc, were all shot.Definitely a place to go for any repairs -- I think Ill be taking my cars there for any future repairs even though I live in Portage as a good repair shop is like finding a good Dr. = very hard!

Had an occasional low pressor sensor warning in the instrument panel display and the gauge would show it drop down and then come back up. I knew it was an oil pressure sensor and that it was located right next to the oil filter so waited until due for an oil change and took it in here.Told Casey when I dropped it off what i suspected and the warnings came on along with the service engine soon light. Got a call 5 hrs later that it was ready for pickup. Picked it up and it was 1 hr labor to replace the switch when all it does is unscrew out next to the oil filter that they were right at when they were changing the oil. Questioned and they said we charge standard hours for what it would take a average joe to replace it. Even though it took them 5 minutes.Also charged $81 for a the part which is $22 from Napa auto. I expect some markup obviously, but not $174 to replace a $22 part in 5 minutes of work. In addition to not providing any estimate of costs as required by Michigan law.After all that and when I pick it up the Service Engine Soon light is still on... They didnt even clear the lights.Was looking for a new honest service shop and apparently this is not the place for that.

Awesome service great guys casey and charles they are very knowledgeable i took my van there and they not only took me out and showed me what the problem was they gave me a great price on the repair i will definitely be taking all my work there as well as all my friends and family

Dont take you car here! The manager Warren tried taken advantage of my familys misfortune. Offered us way under value for are car and when we said no he chared us for doing nothing when he said we would have no charge for them doing nothing. He got upset and even told me he was charging us 93dollars for taking two bolts off and putting them back on. He was upset that we didnt let him screw us and he screwed us any way he could. Are car set there two days what a crook and ill gladly pay 93dollars to learn a valuable lesson, stay away from double e

I have used Double E since 1995. John, the old owner was always very honest and easy to deal with. I trusted them with all of my vehicle needs.I was pretty sure I needed a new battery for my car. They scheduled my appointment for 11am. I was told if I dropped the car. Off early, they may be able to take a look before then. I dropped my car off the night before. We waited all day...no phone call...my fiancé called at 1pm. They hadnt looked at it yet! Then I called around 3pm...they did an oil change and still hadnt looked at it! Finally, at 4:30, they called me...they were told to call my fiancé because I was at work...My fiancé took the day off so he could take care of the car issues for me while I was at work. Anyway, at 4:30, they tell me that I need a new battery...which I already knew! Then they proceeded to tell me that it would be almost $400!!! Then on top of that, they couldnt even get to the battery today because they were too busy! I spoke with Warren, who is the manager...he was extremely rude. He was actually upset with me because I was mad that the car was not fixed. I accused him of overbooking the shop so he couldnt get to my car. He was quite irritated and told me that he had 15 cars to repair! I told him he just totally lost my business. He could leave my keys in the car and I would pick my car up after work. His response...What about the money you owe me? You know for the oil change and the once over look at the battery. $112.13! I told him I would leave a check in the drop box.I figured I am going to cut my losses and say lesson learned!I then went to pick up my car...after hours...my car would not start! These people are total crooks! I miss John and Dave! I will never go back ever again! I even wrote it on my check so that at least the bank can see it! Please beware! This is not the same Double E Auto I knew and loved!Now just a week later, Im leaving work an I noticed an oil leak!!! I have NEVER had an oil leak!!! These people messed my car up!

Great service. Timely and professional

Knowledgeable staff, ASE certified, all repairs big and small.

Small lobby and very busy but we were taken in at our appointment time.

The double e now stands for extremely expensive this place is going down hill fast bad ownership bad service manager i feel sorry for the techs

Warren the manager was very rude and unprofessional! He was so cocky it made me not even wanna get the work done there. Customer beware!

Thanks Darby great service

They dont get a 5 stars, because they always busy

An awesome time,,Casey and his crew are the best,,,

Great job