Went in to the store and filled out a customer application. It was approved and the person working was very nice, he gave detail of what was in stock. I found a sectional I really liked, but when it was time to deliver it did not fit in my doorway. The delivery guys said that the manager would give us a call to discuss other options and haven’t heard from anyone since. It has been at least 2 weeks.

We have never had a single issue renting here. We have quite a few things from here actually. The last thing we bought was a recliner couch and chair. Amazing transaction. We owned it in 6 months and are very happy with it. I would choose here over RAC or Aarons. High quality products and high quality service! Stop in and get something!! You will not be sorry!

We have always been taken great care of! Keith K. has always been extremely professional and helpful as well as the rest of the staff. Highly recommend this business

I always enjoy going into this store. So many options. And if they dont have what you want theres a pretty good chance they can get it. Keith has been there awhile, he is very good and I trust what he says.

Very friendly staff and service good price’s got multiple items from here I recommend Keith to a lot of people to get new items for there home

Keith was very nice and explaining to me why they dont have a lot of furniture. I was looking for a TV stand and they hardly had any at all nothing at all what I was looking for.

They are the most strait up ppl to deal with. They have helped me out more than they know, I will always do business with them an will always refer ppl to them! They are friendly, pleasant, an just a around awesome!

A great place to shop and get what you need. The employees are very nice and helpful.

All around great ppl and great company 😊

I have been going to them for years just like my parents have....the employees are amazing and friendly and willing to work with you for ordering if they dont have what you want on hand, delivery and much more. I tell people about them all the time and recommend people go and check things out. My name is Tonya Carlisle and I want to thank you guys so much for the wonderful service you have given me over the years, you all feel like family.

I love working with this business. They will help you find the items you want and work within your budget so you can afford your payments. Keith and Steve always offer the best customer service and are extremely professional and friendly. I am satisfied with everything I have bought from them.

The staff are so helpful and knowledgeable about the products they have. The staff always go above and beyond to answer any questions that you may have!

Nice place. Very professional

Have made purchases with them several times over the years and they always do their best to accommodate. They went out of their way to find the me what I wanted and I would definitely recommend them. Always friendly and professional.

The only place you should rent from. Wonderful friendly staff. Great service

I have always had a great experience with staff. They are willing to help you find products/items in store or search other stores to find what you want. If not they will order it for you. I plan on continue business with Continental Bay City!!

My parents both have always used this company and we’ve always had great experiences with them. The staff is extremely friendly and always so understanding. Definitely recommend to other people!

The guys at the bay city store are so smart n sexy, very pateint, they love to work with you. Give great deals they go above n more to keep you as a customer. Tell them a joke EVERY time you go in. That brightens their minds

I like Continental Rental because they work with you on being able to afford your payments. Keith and Steve are absolutely the nicest guys to deal with.

They are always so understanding. Always a happy customer walking out and they have a facebook page you can message them they always answer right away. I would have people go there forsure. Stuff is very friendly and helpful

I have been using Continentl Rental for almost 7 yrs even time I finish paying off my stuff I go right back in and get more. They are awesome very friendly and everything is in excellent condition..

Every body at continental is amazing and great people to go through Steve, Keith, Cody and Billy are all great friendly and people and suggest anyone to go through them and wouldn’t go through anyone else ❤️

My husband and I have been with these wonderful men at Continental Rental in Bay City Mi, they are always friendly and willing to help, we will always be loyal customers

Great place to rent from they will help out with anything they can been going though them oor years and would never go any where else

Ive been using continental rental for over 20 years, Ive as always gotten great service and quality products.

Over priced but they make up for it when u have a problem they take from there pocket to get what u need fixed no other place will give u the customer service like these guys do great job keep it up

They are great to work with for yrs, never had any issues fixing stuff always on top of things.

I got my beautiful new bed from them a few months ago and I’m very pleased with their service always friendly when I come in I will be coming back for my future needs for sure. Thank you guys

Love them they are willing to work with you and always nice and helpful 😃

Worst experience ever !?! The manager and assistant manager cuss and swear at you when they don’t get there way. They leave threatening voicemails on your phone. Called me a thief and says I was stealing there property bc I asked to make different payment arrangements. They don’t like fixing things when they are broke they sold us a broke tv and fought us tooth an nail about fixing it, tried closing our account because they didn’t want to fix the tv. By far the worst experience I have ever had. There customer service is not exceptional and someone really should look into firing both Steve and Keith. They don’t need to work customer service what so ever !?!

Keith and Steve are exceptional at this store they work great with ppl and weve had no issues I recommend them to anybody their products are new and prices are cheap amazing customer service and Im glad and happy with what me and my husband chose to rentJordan and Caila Studenka

Great people - very helpful and easy to work with.

Great store..great prices...great employees...highly recommended

Love this store. Customer for 3 years now.

Great people to work with and great items to .

Staff is friendly and helpful

So far so good

Great company to work with

Good service