If you are in need of a storage facility, look no further! Not only is the management very helpful and friendly, it’s just a great place. This facility is always very clean, and very secure. I never had to worry about my belongings while they were here. I know the management always walks the facility to ensure everything is up to par. Even when I changed my lock, the next day they noticed it was different and called and checked to make sure that it was me that did it.
Its my favorite storage in Baytown. The employees are helpful and will work with you if there is any problems. The one thing that needs replaced is the control panel on the back gate its wore out.
Great place to store your valued belongings. I felt my stuff was safe here. There are very secure steps to take in order to gain entry. Very clean. Very easy to rent and very easy to move out. I had two units. I currently still have one. 100% recommend. I agree with others that Kaysie and Natalie are excellent. Ive spoken to both of them a few times. Very helpful and pleasant.
Natalie from extra space storage has been so helpful throughout my process of renting storage units from them. The facility it self clean and well kept. If you need a storage unit I really recommend them.
The staff here was always helpful and friendly. I highly recommend this location and company for all storage needs! Facility was always clean and there were never any issues.
I just moved to Texas from Washington and we needed a place to store our stuff while our house is being finished. The ladies that run the place are very friendly and helpful. They helped us out when we had trouble with overnight parking of our u-haul truck and when u-haul had to come out a fix a trailer tire. They keep the grounds clean and the facility is nice. Access is good as it is just off of I-10.
Very helpful and always clean. Rates are good. Be sure and reserve online for a much better deal then just walking in.
I have been coming to this location for all my moves & I highly recommend them for all your storage needs. Kaysie & Natalie have been super helpful throughout my whole experience. They are very sweet and answer any inquiries you may have 🥰🥰
This is a nice, clean and safe storage place. Ms. Kaysie explained everything to me. Made sure that I had everything I needed for my storage space. She was real professional.
I mean if you gotta store your &%%$ its not a bad place to have to do it, staff is very helpful and knowledgeable they only got 4 stars because forgiving they are not so much, but thats on me. But they arent getting the fifth star due to my poor money management!😁
This storage facility is well kept and climate control was always working. The staff was always friendly and helpful. My only complaint was that tenants would take the hand carts and put them in their units, steal the handles, or steal the carts. When I would come to the unit to move things, sometimes there was no cart to be found. That is out of management’s control.
The storage units are nice and big only problem is that it gets super hot in there but its still ok
Thank you Natalie for helping us with our storage unit! Very helpful and professional.The storage units look very clean!
Place looks spacious and well maintained from what I seen.
Highly recommend Extra Space Storage! I’m definitely satisfied with the employee that helped us out!! She helped us out with everything that we needed. Storage area is nice as well.
Working with Natalie was such a pleasure! Super easy reserving a spot. The overall experience was smooth and enjoyable!
Natalie and Casey were both great! Very nice and helpful! Would highly recommend to store here!
Quick, easy, and priced right! Ive had 2 leases with Extra Space Storage and never disappointed. 2 friends have leased here as well and we all love it. Month-to-month, reasonable rates, great onsite staff - whats not to like?
Very Nice people at this store. They are anxious to help and make things go easy for you.
I called in a week ago, they gave me the best offer . I was such in a rush to look for a unit and extra space storage help me get the right one ! Thank you so much to the ladies at the front desk for the help .
My husband Larry and I have been well taken care of with this storage. We have been in business with them for awhile. I recommend choosing this storage.
Natalie was a great help even saved me money on my monthly bill. Strongly recommend this storage facility
Everyone was extremely helpful and nice!
Great place to store your belongings! Both Kaysie & Natalie are so courteous & helpful. It is also a great place to get everything you need to pack for a move...
Wuper easy to check in and out . I did mine online and When i arrived the lock was waiting inside of the unit . Perfect transaction .
Kaysie and Natalie are very nice and helpful great service.
Natalie Messenger helped me secure a unit with very short notice. She was very professional and worked with me to find the best deal using the great promotions they offer!
Very pleasant staff and was very helpful with me getting into my unit and even when my gate code wouldn’t work they gave me a temporary to use while the issue was being resolved
Natelie is awesome! Very helpful!
Ms natalie service was beyond my thoughts. It was chic fi la like. I recommend everyone to check her out. The place is nice
Great customer service!I recently had a question about my statement and Natalie was able to help me find the answer I needed.She took the time to find a solution and contacted me quickly afterwards.I appreciated the extra time she took to help me out.
Great service great facility great people. All together top of the line. Especially when people don’t steal the carts.
Very quick and easy lease process,helpful, respectful and informative staff. Clean and up-kept property.
The staff was very excellent and easy to work with. I was in-and-out of there in no time. The place is super clean and maintenance is very up to par. They also have lots of moving specials. All in all a really good experience. Thank you Extra Space Storage
Since day one that I call for information, the staff was very friendly and willing to help me as much as posible. I had a really good experience and I would 100% recommended Extra Space Storage to any friend or family that might need a storage place.
Bill was friendly, patient and knowledgeable. Good customer service. Facility is extremely clean and modern. Would recommend to everyone!
I needed a storage for an interim period between moves. Kaysie was very helpful and was able to help me rent a unit that fit my needs. The facility was clean and the rates were very reasonable. The unit was ready when it was time to move in and the process was very easy.
Great service Natalie was amazing highly recommended
Natalie was very helpful and we love the cleanliness! Will always stay with this place!
This place is so convenient. The staff here is very knowledgeable and very nice and willing to help. Merry Christmas
Kacie and Ms Natalie are awesome. Would definitely recommend storing your belongings here anytime!
All is good the store is great
We recently decided to get a storage unit to start moving stuff from our 3rd floor apartment before closing on our new house at the end of this month & Kevin was SO HELPFUL!! The facility is clean & everything was taken care of by phone &/or internet to practice social distancing. Super easy. Great prices. Easily accessible from the freeway. Just an all around pleasant experience!
Great experience! Kaysie was awesome and helped me with an awesome unit and the best price we found all day. Clean climate controlled you can get in late secure. If you can beat this let me know. Thanks again for the pro level fast service!!!
Kaysie was extremely helpful and answered all of our questions. She showed us a few units and gave us her honest opinions about everything. It made us feel like we’re making the right choice in picking a storage facility. Pricing was also very reasonable and everything is laid out in the terms that she went over with us. I would highly recommend this storage facility and I would recommend working with Kaysie.
Kathy was awesome and Natalie thanks for everything
Easy access outside units clean priced for what you get indoor climate control units clean easy access do you need storage there’s no better place to go
Kaysie and Natalie are so helpful and professional. The property is always clean. Would definitely recommend.
If you are looking for storage this is the best of the best. Kaysie and Natalie at Extra Space Storage are the most pleasant and helpful people you will every meet. Their storage facilities are extra clean and easy to use.Tim
Excellent customer service despite the whole covid they are very helpful with any of your questions and needs also the space is excellent for the price
Natalie was SUPER helpful and she was a joy to be around.
I am extremely pleased with the ladies here at this Extra Space Storage location. Natalie and Kaysie have been wonderful and helpful since the first time I walked in the store. I recommend everyone to come here before any other storage place!
I was just here staff is very friendly and professional. No rodents and very clean. I will be back. Thank you Kaysie & Natalie for a refreshing experience!
It’s a safe place to put your belongings
Quick and easy sign up. Got half off because of signing up during the pandemic. Customer service has been great to me so far, but have not had any problems to concern them with. Storage is safe and clean. Website is easy to maneuver and can handle all my billing if I please. I always store here if I have to store in Baytown.
Kevin is amazing! He explained all the details accurately. Also, the web rates are fantastic and the storage units are nice and cool. I highly recommend coming here for a unit. Either Kevin or Kasey can help you find the right fit for your needs.
Very courteous & professional! Facility was clean and well maintained. 5 Stars!
First time using a storage facility, Kaysie took the time to go over my options with me. Heres hoping to a most simple and pleasant experience as today was! 👌
Natalie was so helpful and friendly
Extra space storage in Baytown TX off of I 10 is awesome Natalie and others are all so helpful reminding me before I get charged a late fee as well as letting change due date. Facility is clean and has adequate lighting.The prices are The Best I shopped around.
Excellent experience with Natalie.
I love this Extra Space Storage location. They have been instrumental in helping my family during our Harvey recovery. Access to the units is easy. The facility is clean. I 100% recommend if youre in the market for storage. A special thank you to Kaysie for always adding that personal touch with customer service.
Kaysie and other employees are very helpful. Nice facility.
Kaysie and Natalie are amazing and awesome, super helpful and friendly.
Good service and respectful workers
Great place, extra clean & friendly attendant, also very knowledgeableof business policies. Prices also reasonable.
Nataly was so helpful and kind ...
Excellent customer service. Competitive rates. Nice clean sufficient facility.
Place is super clean, and secure storage facility. Only complaint I have is about other customers using every cart in the entire place. And not letting the crippled guy have one to use. But as for the facility itself. AMAZING!!!
Extra friendly manager, super clean facility, practicing social distancing so everything was done over ther phone or online! Great prices! Thanks again!
Wonderful service will recommend this storage facility to all my friends the lady at the counter Natalie answered all my questions
Very professional very clean and quick service ...most of all they have reasonable prices.UpdateJust got another storage and the experience was just as good as the first...got a GREAT deal on price and staff was very helpful.
Customer service was very good. Accomodations on site were awesome.
The manager was great and able to meet all of our needs. I will be visiting this location again for all of my future storage needs. The lady inside knows her stuff.
Natalie was so helpful today love the service !! Definitely would recommend this business!!
Ms.Kaysie, is awesome and so sweet! The storage buildings are huge and very clean!
Quick, nice and friendly staff!!
I got the storage unit sight unseen and was not disappointed. HUGE space and very clean!
The facility itself is wonderful and very secure especially with the temperature controlled ones.
I appreciate all the information I was given by Kaysie, She was very friendly, nice and very knowledgeable about the whole storage units, she had an answer for every question I had
Convenient, clean, secure, everything needed in a storage location!
Getting the storage was easy and the staff are very considerate.. I just got the storage so not really explored the rest rest... But managers living on the business is a plus
Amazing storage!! Great price & pleasant people!!
The lady at the front desk very helpful and kind there units are clean
Extra Space has treated me like family from the moment I walked through the door. The prices are great, the amenities throughout have been a huge blessing for me! Matthew was extremely customer courteous ensuring all my questions were answered. I highly recommend for everyone to choose THIS extra Space storage! Would give more stars if I could!!
If your looking for storage you should go seeKaysie and Natalie. They are there when you want good service.
Natalie made my rental experience easy and seamless .. Perfect!
Perfect customer service.
Natalie was very helpful and friendly. Great service.
This was easy. The young lady made it painless and fast. Got just what i needed. If your time is valuable like mine. go see Jordan. She knows what shes doing
Loved this storage, super clean and staff is very helpful . Will use again in future.
Kevin and Jordan were awesome very helpful and great customer service! Was fast and easy to get our unit space! Highly recommended
This place was great, nice clean, and organized. Was able to find just what we needed. The attendee, Jordan couldnt have been more helpful, she made sure we was able to cover all our storage needs, and within our budget.
Awesome place. Go see Natalie.
Easy Peasey! Professional Services from Kaysey and online staff. Upfront, all-inclusive, honest pricings. Friendly, Helpful and came across as concerned for me, as a customer AND committed to her job. Kasey made contact-free seem nice! Amazing!
Quick and easy process. Friendly service as well.
We rented a unit to store some home furnishings while we prepare to sell our home. Extra Space Storage provides exactly what we need! Super clean units and a helpful, friendly staff!
This facility is awesome! Always so clean and stocked full of carts. All for a fantastic price! If you’re in the market for a unit talk to Matthew! He’s very friendly and always willing to help.
Great storage place, great on site staff. Everyone always friendly & helpful. They go above & beyond. Highly recommend. ❤️
This place is what you can definitely use at any time