Do NOT go here! Dallas has absolutely NO customer service. Asking if it was a black person who ordered the paint like what does it matter what color they were. I just wanted to pick up paint. Told me he got in trouble because they threw the paint match out and didnt get the customer info. I dont work for Sherwin- Williams. I dont know how you guys operate. But if you want a sarcastic guy help you with no customer service skills then come on in!

Great customer service. Called my order in, and it was correct and ready to go when I picked it up. Staff was nice and friendly. Always taking the time to make sure I had everything I needed. Overall the service is great here.

Horrible experience, April 25th 2021 10am in the morning . The lady at the front desk didn’t want to help when I asked what I wanted to paint she told go to where they have the samples and look which one I want...never again...go to Lowe’s or similar people want to help and work.That lady didn’t want to work, hire somebody willing to work please or you are going to loose costumers even your great products.

Went in to the store on Garth Rd. saw they had 30% off and decided to buy 5 gallons of interior paint. The whole time the cashier is talking to another person (a customer I think). I overheard him say he hated when customers complain and he will not deal with it. It was then I decided I would find my own color and sheen because he made it clear customer service is not important to him. I went to pay and the paint came up regular price so I asked about the promotion. He was unaware so he went to go check and then changed all the sale price tabs from the floor and said that sale has already ended. I asked him to honor the price I posted when I picked out my paint and he refused saying that sale has ended and he was not going to honor it. He claimed to be the manager even though he didnt even know about the sale or keep up with removing promotion signs. Definitely lost a customer.

Good product, Guy at the counter was obnoxious though

What I don’t understand is why they say that on Sunday’s, they close at 4:00pm but when I went they were closed at 2:00pm. During the week they “close” at 7:00pm but when I went they were closed at 5:00pm. I don’t have a problem with their times, just please update it online and at the store so people won’t get confused!

Great place very helpful thank you

Nia helped me with matching some paint colors. Even more particular about the perfect match than me. Got them absolutely perfect, knew her craft, and was SUPER nice. This is my firs time using SW, but I will come here EVERY time now.

Sales people act like if the are doing you a favor or giving the paint for free with their attitude :/

Upon arrival told Jalan what I was looking for and he assisted me through the purchase, He carried himself in a friendly and professional manner. The paint was a great match for my room.

I love this store. The people there are always so friendly, helpful and inviting. They even have a coffee/hot cocoa machine you can enjoy while shopping for colors. They go the extra mile to help and get you what you need.

Tom at the Garth Rd store was great, very personable a s helpful.

These people know their stuff. I will never buy paint from anywhere else. And so friendly ..love this place

My husband gets all his paint from Sherwin-Williams. Hes very satisfied with them. They always help in any questions that he has.

Matched the paint we needed perfectly, just had to bring a quarter size flake of the old paint.

Always fast service

Great customer service!Reasonable pricing, and personnel very knowledgeable, helpful and courteous

Great paint and tools.

Quick service, professional, and friendly. Clean store and laid out nicely. Will definitely be back for more painting needs.

Tom thank you for all your help!! Great costumer service

Have all over google that they are open. They are not. Do not go to this location go to the other one

Always amazing customer service at this location. I have my choice between 3 different locations and I will go out of my way just to come to this one!

Excellent service 👍

Very friendly staff, very professional and knowledgeable! You can trust them for all your painting needs!

Tom is a great help and is very knowledgeable. New store, friendly folks.

Love their paints found UV protection clear spray paint

A very friendly lady helped me get the paint I needed and wanted.Told me what to do, because Ive never painted before

Apparently staff here gets tired of you calling for advice and not willing to help.

Customer service needs improvement

Returning rental vehicle

The best paint

Did not visit this place???

Never been there

Grate store

They need more staff. Slow service

Great service