Nick is the most helpful and best salesman I’ve met. I’m very impressed with Nick. He helped me walk through the process smoothly and gave me a good deal. Cant go wrong with Nick. Also, shout out to Steve, he showed me all the features of my car, very informative and. Furthermore, David did all my paperwork quickly. Overall, I’m happy with the friendliness and professionalism of VW Beaumont. I’ve had the best car buying experience. Thank y’all. Highly recommended

Let me start off by saying that the service agents were amazing. They were polite, kept in contact with me, and were the only pleasant part of this experience. My issue and what I am extremely dissatisfied with is the repair service. I had an accident about a month ago and there was damage to the radiator and the condenser, which caused a coolant leak. My insurance paid for them to replace both the condenser and the radiator. I was without my car for about a month, which was fine, since I understood they had to work with my insurance. A few days before I was to pick up my car, I was told they were concerned about the brakes and that I needed to replace the break booster pump. I agreed to that. I’ve had my car for about 48 hours and everything that was supposed to be fixed is giving me problems. When I left the dealership, once I started driving I noticed that the brakes were going to the floor, which made my drive home extremely dangerous. (I live in Houston, but the accident occurred in Beaumont, so I had to have It fixed there). I picked up the car shortly before they closed, so it was no way that I could bring it back that day. The brakes built up pressure when you pump them, so I believed they hadn’t bled the brakes. When I went to check the fluid, I noticed that my hood latch was broken, so I could not open my hood! They broke the latch and didn’t even mention it to me! Yesterday, the coolant light begin to come on every time the car was turned on. I’m unable to check under the hood because my latch is broken. If the radiator and condenser were just fixed, there is no reason for my coolant light to come on constantly. There is no way that’s can drive this car safely. This issue has inconvenienced me and caused me to miss work. I am so disappointed and dissatisfied.

I accidentally left something my dad had given me a long time ago in the car I traded for my Volkswagen Jetta. (He passed away in 2018) Ms Valencia saved it knowing I’d probably come looking for it! ♥️Plus…they helped me get everything I wanted when I signed all of my papers.

The ENTIRE team was AWESOME with helping me get into my 2021 Jetta! AMAZING customer service, really made me feel like family!! THANK YOU ALL

Mrs. Valencia Rowe is the absolute best!! She knows her job and does it very well. She is a hard working woman! If I ever buy another car, I would come see her again. I’m so in love with my Tiguan and it fits my little family perfectly. Thank you, again, Mrs. Valencia !!

I recently purchased a 2021.5 VW Atlas from Nick with assistance from Gideon.Everyone at the dealership was very helpful and I had a great experience from the moment I started looking at vehicles.I was kept updated frequently about information for my Trade-In.Thank you and I will definitely refer anyone I can to visit.

First time using the service center at VW of Beaumont and Kelsey was my Service Advisor and she was top notch! Made everything super easy and positive attitude. Always was keeping me up to date on status of my vehicle and making sure i was happy. Work done to vehicle was fast and simple. Will be going back for any other problems/maintenance i have on car!

Best and easiest car buying experience I’ve ever had. And I bought two vehicles at the same time. That could have been tricky but it went very smooth.

I purchased a GLI from VW of Beaumont and everyone I talked with was very helpful and made the purchase process easy and quick. I was put in contact with the general manager who double checked the status of the vehicle I was looking for. Once we found out a few tentative dates he put me in contact with Nick Jorgensen who is the Internet Sales Manager for the dealer. We finalized talks on price and once that was done he kept in contact with me updating me on when the vehicle was finally ready and I planned a trip out to Beaumont to pick the vehicle up. Finalizing paperwork and signing for the vehicle was very quick once I arrived because Nick and Jade provided everything for me in an efile which simplified the process. I would highly recommend dealing with VW of Beaumont for your next Volkswagen purchase.

Best dealership experience by far! So friendly and knowledgeable made the whole buying process easy and painless. Definitely would recommend this place.

Our Sales guy Nick, was great. Honored his word and worked with us to get us exactly what we wanted. The finance department has this awesome guy, that was so down to Earth and didn’t push us to do anything extra we didn’t want. Overall, best experience in a car dealership. Grateful to have it local. Thanks again!

Service was great and they helped me find exactly what I wanted, definitely would recommend. Thanks again Miss Valencia for finding the perfect vehicle for me.

Great service from Valencia, she helped me through the process today pretty stressed free. Then Logan, awesome awesome guy.. didnt really hassle me with extra stuff like others do. I told him exactly what I wanted and he just go with what I wanted. Some other dealership will make me feel like they had a gun on my head just forcing to sell extra stuff even when I say no. Overall my experience was awesome, would highly recommend and I would definitely come back in the future.

Beaumont Volkswagen has always taken excellent care of my needs. I always have needs periodically. I want to to thank you all for your wonderful service, professionalism, the service department and maintenance for all that you do!! You go over and beyond! I depend on YOU! Sincerely, Teresa

There really isn’t much I can say about you guys. Every one was so nice and ready to answer any question. Now as for Paula Davis, that’s my 5 star girl. She work with me and got me the best deal she could. The dealership was very clean snack bar would be helpful with my coffee or water. One suggestion. Keep parking spaces open in the front I had a problem finding a spot

Great service! Had a really great salesman (Talon) and was explained the step-by-step process very thoroughly. Even when waiting on answers from us, they made the experience very profesional and courteous. Glad I went through these guys.

Nick Jorgenson and Logan were absolutely a pleasure to work with! They both made the process go quickly and smooth. I enjoyed purchasing a vehicle from Volkswagen of Beaumont very much! Thank you so much for a pleasant buying experience Nick!

Amazing customer service! Easiest buying experience ever! Valencia treated us like family! She was able to answer any of our questions and made sure we knew everything about the vehicle we bought! I would recommend VW of Beaumont to anyone!

Jerry is an amazing salesman. He really helped us out and got us into a vehicle that we love.

This was by far the fastest and easiest vehicle transaction I have ever had the pleasure to be involved with. I sent in an internet inquiry at 9pm, by 8:30 am Nick Jorgensen followed up with a call and within 25 minutes the paperwork was being completed and the truck was on its way to me within the hour. Throughout the entire process I was kept up to date on what was happening and when to expect delivery. The entire team was nothing but professional and personable. I will definitely make my first call for my next vehicle to Nick. Thank yall so much!

Everyone was very pleasant when I went to get my car serviced. Kelsey was super helpful!

Everyone was very nice, kept me updated, and I was very happy with the work. Will definitely use them in the future.

Our salesman, Nick Jorgensen was extremely helpful. As we waited patiently, he worked on our purchase and delivered to us exactly what we wanted. He made the process delightful and way too easy.

I went in to trade in my car, Valencia and Sebastian was great to work with and helped me get the best deal. Logan in finance was also so pleasant to work with. It was my first time ever going to buy a vehicle by myself and trading a vehicle in so I was nervous but they made it such an easy and fast process.

Great service is your hallmark, keep it 💯

The Volkswagen service department always does a fantastic job. The representatives are friendly and always willing to help when I have issues with my car.

Nick was amazing! He made me feel like he wanted to get me in my car for the best price! Couldn’t have asked for a better car dealer!

Kindest and best service! I really appreciate their being so knowledgeable about my vehicle. And offering to shuttle me anywhere if I didn’t want to wait at dealership. Was in and out, problem solved! Thanks to all that helped me.Best regards,Nancy Miles

I brought my Tiguan to the service center because an engine light came on. I didn’t have an appointment but Kayla, a service advisor said that I could leave my vehicle. Kayla was very nice and answered all my questions. My Tiguan was fixed in a timely manner. Great work VW service department!

Nick made our recent purchase of a used vehicle so easy! All staff that we dealt with were courteous and helpful. Would definitely recommend this dealership!

Volkswagen of Beaumont were great they answered every question I had did everything over the phone had no problems at all with the sells man and even got my vehicle delivered to me greatly recommend them!!!

PAULA is the best CAR salesperson I have ever had she.gos all out to get you wont shes a keeper dont lose her

Valencia Rowe was so great to work with . She made the process so easy. Very experienced and helpful throughout every step.

Buying a VW Atlus from Valencia Rowe was the easiest transaction I ever had. Valencia was very informed about the vehicles she sells. She listened to what I was saying to her and matched my request perfectly! My family and I love the new car and can’t wait to take a trip in it. Thank you so much, Valencia ❤️❤️❤️

Ms. Valencia was a huge help in assisting us in picking the right car for our family. She was friendly and patient with us, while we made our decision. I will recommend VW of Beaumont to anyone I know looking for a car.

Most amazing and involved experience my family has had. Worked with us to ensure our family was in a safe vehicle. We felt like family. From our family friendly Salesperson Nick. To the general manager and all in between.Thank you.

The ladies there were super sweet... My visit was amazing.. They were fast and kept me updated!!! Thank yall!!

The service team is fantastic and super helpful! Answered all my questions and provided fast and friendly service.

Always great service, from Nick selling me my 2 Atlas SUV’s to the service department looking after them. Highly recommend this dealership. (The fact I returned and bought a second should say a lot)

Friendly, professional service with modern comforts. The two ladies who helped me were fantastic.

Rene always gets my car in and out of service fast. Great service department they are always spot on.

Pleasant buying experience and would highly recommend to anyone in the market for a new vehicle. Nick and Logan were awesome to work with!

Ms Valencia is nothing short of great! Everyone at VW Beaumont was nice and made my first VW purchase experience a great memory.

My salesperson, Paula was great! She took her time and answered any questions I asked her. I’m so glad that I bought my 2022 Taos from Paula. Overall, the Beaumont VW staff were friendly and helpful.

I had the sweetest young lady wait on me. Their service was fast and the lobby is a very comfortable place to wait.

Absolutely great service. Amazing customer service and friendly environment.

I worked with Nick Jorgensen and he was super upfront with me and very very nice and honest. Cant recommend this place more.

Service takes FOREVER. I scheduled an appointment in advance for this very reason, at NOON, and they said my car wouldn’t be looked at until the next day???? absolutely ridiculous. they try and make it up with decent customer service but can’t even answer their phones. do better.

Had a great experience with Logan as our salesman. Sharon helped with financing and was equally awesome. They were very fair with the price of my trade in and gave us a great deal on a newer vehicle. So friendly and not pushy like my other experiences. 10/10 recommend

They said it would take about two hours to get all the work done. They said it. It was true.

Kelsey is the best,she Always take care of me with a smile 😃

Nick Jorgenson with Mike Smith VW was excellent. He was able to find the exact vehicle I wanted. I have already referred several people to him and will continue to do so.

Kelsey at VW was kind, courteous and so very helpful.

Great experience today at Volkswagen of Beaumont! Couldnt be happier with our purchase. Thank you Nick Jorgensen!

I only had to deal with Kelsey in service and the cashier, who I believe her name was Stacey and if these two ladies are representative of the rest of the staff, congratulations on a job well done. Both of these ladies were so kind and pleasant!

I love VW of Beaumont. The service department is great and the technician I always request never lets me down❤️

My question regarding the reduction in fuel economy by 30% was never adequately addressed by the dealership, Volkswagen of Beaumont.

Valencia is the absolute best. I’ve never been through such an easy car buying process. Her and the staff aim to make sure you leave with a smile on your face

The service department was atrocious. Not only did they try to charge me an additional $110 for a service that to people previously verified had no extra fees but we also had to wait for an a half hours for an oil change and a tire pressure check. On top of that even after I asked and received confirmation they did not take care of the tire pressure button. We have purchased for vehicles from this Volkswagen and we will never purchase another one from them.

I had an excellent experience servicing my car through VW of Beaumont. From the moment I dropped my car off, even while I was waiting I received a text to reach out if I had any concerns. When I went to pick my car up the staff was so helpful and extremely kind. It’s always a pleasant experience at VW of Beaumont.

Rayan was my salesman at Mike’s Smith Volkswagen in Beaumont Texas and Sharon was in the Finance department . Everything went as planned and they both were outstanding in all departments. It was the most smooth transaction in buying a vehicle that I have ever experienced and to add to it they even delivered it to me at my home.Thanks Mike Smith auto and thanks to your outstanding team that help me purchase my new 2021 Volkswagen Atlas cross sport.

My first VW purchase couldnt have been better. Nick Jorgensen was absolutely amazing. It was honestly the smoothest purchase I have ever had! I am blown away at how awesome my experience was, I highly recommend them. I purchased the 2022 VW Taos and just wow it is perfect!

Very efficient and honest. Cost nothing for them to check out a problem opposed to other dealerships in this area.

Easy as pie. Perfect place to business.

I had a wonderful time and had very great service today with getting my very own first car. Nick was so helpful and exceptional, the best salesman I’ve met, literally made my process a lot smoother and explained everything to me in detail, makes me wanna keep getting my cars from Volkswagen. 10/10 great car and amazing service overall

Thank you, Kelsey and Dylan, for both being so thorough and kind through my service visit. Y’all deserve a raise after having to deal with me!Yesterday, I went in for my 40,000 mile tune up and had a few other minor problems. Kelsey was kind and courteous and answered every question I had, she was very knowledgeable. My car was “crying wolf” and wouldn’t make a certain vibration noise at the service center. She told me if it started again, video it and then come back so that they could hear what and where the vibration was coming from. Dylan was patient with me whenever I went back to follow up on the vibration. We took my car for a drive so that I could point out exactly what/where it was. Of course my car didn’t make the noise but, he figured 2 things might be causing it, a couple of tweaks later, no annoying vibration - so far (and that’s after driving through Orange)! Thank you both so much, God bless y’all for being great!

Awesome people, no pressure. I walked in already financed and walked out an hour and a half later. This was the fastest Ive ever been in and out of a dealership. They didnt try to sell me anything other than what I wanted. The vehicle price was the low end of Kelly Blue Book and they stuck to it instead of slipping in extra costs. I will be buying from them again.

Want to thank Valencia at Volkswagen in Beaumont for getting us the car we wanted. Very nice patient and professional. Would definitely be back if I’m ever in need of another vehicle.

Paula Davis, my sales associate, along with Harry & Sharon, were great! I called Paula to see if there was anything they could do to assist me, and I feel they went above & beyond to get me into a newer vehicle! I highly recommend giving them a call, if you are in the market for a new ride! 🙂

Ryan was SO great to work with. We couldn’t have asked for a better time buying a vehicle. He had the numbers and everything worked out before we even got there. We signed papers and he had them get my car from Houston Saturday morning and we had it early Saturday afternoon. Everyone was great! I would buy from here over and over again!

Absolutely amazing. From first look of the car to driving off the lot, and EVERYTHING in-between was fast, easy, and friendly! They worked with me and my situations and got me in my first brand new car!If there is ever a time that a friend/family member is in the market for a new car/SUV, I’m sending them STRAIGHT to VW of Beaumont, New or Used!!

What a great experience for a first time car buyer. I had the privilege of working with both Nick in sales and Logan with Finance and they made the process a breeze. I can not give this dealership enough stars!! They had my Tiguan completely cleaned and ready to drive off the lot when I got there In the morning. They even shipped me an extra set of carpeted floor mats free of charge! I will be recommending this dealership to anyone I come across who is in the market for a VW!

Nick with Volkswagen in Beaumont made buying my new car such a breeze! It was literally the car of my dreams! He was so nice and caring throughout the whole process! Everything was super fast and i just can’t say enough good things about this place and Nick!

Excellent service and great product.

Paula Davis was my salesperson and she was great. This is my first Volkswagen and I love it. Be sure to ask for Paula when you go in!

My sales person was Mr. Nick. He got me into a beautiful car!Great personality and great customer service. For future purchases I will be buying from him and Volkswagen !10 outta 10 recommend!(-:

Very easy to work with, not pushy and yet professional. I loved my car, but after 12 years... It was time to see what I was missing. Wow! These new vehicles do it all.

I took my car to Volkswagen dealership in Beaumont to see if they can fix my car. Found out that it needed a new engine. Talked with Heather about my options and she gave Valencia my number. Valencia did everything in her power to help me get me in a reliable vehicle. Now I’m a new owner of a Volkswagen Tiguan.

This was the most pleasant buying experience I’ve ever had. Nick Jorgensen is very professional and did everything possible to get the perfect Atlas for my wife and I. Jade was also very easy to work with and was very friendly! I would definitely recommend buying a car with VW of Beaumont. Ask for Nick and you won’t be disappointed.

I will keep traveling for this dealership. The closest one to me is Volkswagen of Lake Charles and they are unprofessional and unorganized. We bought an Atlas with Mrs. Valencia in Sales dept. and never had such a comfortable and fast process. I also serviced my Jetta with them and service dept was top notch and fixed all problems the other dealership caused with nothing but smiles on their faces. Thank you!!!!!

Rebecca is a great service manager. She went above and beyond to be sure everything was fixed correctlyDefinitely recommend VW

Extremely friendly and professional service by everyone I came in contact with during my unscheduled visit. I was in and out in no time!

If you are looking for a great car buying experience with no pressure, go see Nick Jorgensen at Beaumont Volkswagon. Just bought two cars from him and couldn’t be happier with my experience!

Amazing staff at VW Beaumont service. It was a tough task that I brought to them with my sons Passat. The whole crew there is fantastic including Rebecca and Kelsey who we worked with and the service crew. They were very patient and thorough. We have purchased vehicles with them as well with great success. Really a top notch operation. Thank you for helping us out of a jamb.

Great service experience. Friendly & informative staff. Great process.

I thoroughly enjoyed my sales person, Valencia Rowe. She was straight forward and to the point. I would highly recommend this dealership to my Louisiana friends.

Went in for repair and drove off in a new Tiguan. Valencia did great by me. Then I took it in for a treatment, Rebecca, service manager, remembered me from other visits. I have to say the service and purchase experience has always been great and I have always been treated like family.

Salesmen are very friendly and knowledgeable. Process was easy and didnt take long at all. Would definitely recommend 👌

Just purchased my first Volkswagen Atlas, at the VW of Beaumont location! Our sales guy Nick Jorgensen was absolutely AWESOME! He was super helpful and knowledgeable with everything,and went above and behond for us! This was the best car buying experience we have ever had! Will definitely be a return customer!!

Nick was extremely helpful, made everything quick and easy. I did most of my shopping online and he made that one of the best buying experiences ever. When I arrived to the dealership he greeted me and instantly started working to get me in and out. I was only at the dealership 1.5 hrs, that included gassing and washing the vehicle, paperwork with Mrs Sharon, and tech info with Mr Steve! Cant thank you enough!

Nick was extremely helpful, made everything quick and easy and definitely wasn’t pushy, will be back when it’s time for another new one with Nick! Appreciate it Nick!

If you were like me and lost your car due to the flood, I highly recommend this dealership. They were so very helpful and understanding. My experience with another dealership in Lake Charles was horrific until the end . I had such a bad experience it made me dread going to look at cars. I won’t say which one but let’s just say I’m glad it’s past me now. The minute I walked into the VW of Beaumont i was nervous about the entire thing, I prayed and asked GOD please help me to find the vehicle you want me to have. That’s when he sent me the client advisor Ms Valencia Rowe to take care of me .. I think Valencia was a God send. I don’t know what I would have done without her helping me .. She was amazing and I am so grateful for her help with my purchase. I highly recommend her, if you need a car. Go see her. She is worth the drive to Beaumont. I loved the fact that she was to the point and made me feel so comfortable with the entire experience. I could go on on. The financial guy was very kind and patient helpful. Never felt any type of pressure at all. Thank you for being a part of my blessing. Truly believe Gods hands were in it. You are the best!! I’m now the proud owner of a 2018 VW Tiguan. I absolutely love . It has all the features I want and need and some.. VW Of Beaumont you Rock!! Thanks again. Phyllis T

Ryan in sales and jade in financing made the progress so smooth for me! And they took their time explaining that every little detail.I will definitely come back in the future and also recommend them to friends and family for new car needs!

Super easy to schedule the appointment Immediate attention Estimated time for completion right on point! Excellent attention by the service advisor before, during and after the job was performed

Fast, friendly, and did exactly what they said they would do. I highly recommend VW of Beaumont.

Absolutely LOVED them!! super nice and easy to work with. Logan was THE BEST

Rebecca and Kelsie made this whole process so easy. Top shelf service, always a good experience.

What a breath of fresh air to deal with a smaller dealership rather than the slaughter house type I visited in Houston. DEFINITELY worth the drive from Houston if you find a new or used car they have for sale. They were very professional, very courteous, and went out of their way to make me a GREAT deal on a really clean, low mileage car they had. HIGHLY RECOMMENDED.

Great service and friendly faces. VW Beaumont did not disappoint.

I had a great experience. I dealt with Nick as a competent salesman and Sharon who played both the role of finance and sales for my transaction. We ran into a few unusual situations and they found festive and helpful solutions each time.