Very accommodating, easily accessible and friendly service. They finished my vehicle earlier than anticipated and it looks like brand new. Very impressive staff. Highly recommend!

Thank you for great job you did on our car it look great thanks you

Amazing! Ive never had a car come out of a wreck better than it went in before. They did an incredible job and definitely went the extra mile. Its like my car is new again. I cant believe it.

These are facts not personal feelings.Ordered the wrong bumper twiceWated to make all aftermarket parts OEMnever completely finished the jobStole parts off of car never replacedShot gallons of water and soap out of exhaust without even letting the car sort of warm up.Lied about doing extra work that never happendparts 3 weeks later still in the mail.Had to explain to them what a catch can and front mount oil cooler is.P.sDoes this seem like a legit company or a cut rate rip off, the insurance companies cut a deal with?

Amazing service at the top of professional capabilities! Their amazing!

Excellent results, and a fantastic experience. I felt like the staff really cared about me and treated me like family. Would definitely recommend. I would especially like to give kudos to Kelly for explaining things so thoroughly and being so kind. They definitely went above and beyond!

So appreciate with their efforts with helping me for the financial situation! 🥰By the way, I didnt expected that they did clean a little bit in my car, which makes me wishing I can give them more than just 5 stars!

This amazing group of of people left my 2018 Civic like new after being hit, and then again after someone vandalize my Roush. They always kept me in the loop as progress was being made, and they were always courteous and attentive of my needs. I highly recommend this Auto Body Shop.

Recommended by Safeco. The job was perfect and completed in ONE day! Although it was an insurance claim, they showed their commitment to customer service. They vacuumed the inside of the entire Expedition, washed the windows and washed the exterior!

Super friendly staff! Got me right in when no other shops could. Great customer service! Thanks y’all!

Always very kind and informative when Ive come in! Able to get everything taken care of quickly and efficiently, which is such a joy when youre a working mama. Logan was a wonderful help!

Great customer service, all the way from estimate till I picked up my car. Very time efficient I would take any vehicle to them again. Highly recommend this location!!! Thank you taking care of me!

The painter is amazing. Very detail oriented. Great customer service. I Would never let anyone else paint anything I own.

Dent in my door. Got a brand new one and they cleaned my car inside and out.

Customer service was very Informed and pleasant to work with. I but my car in Monday and had by friday...it needed a new front end and it came out looking so good!! The Car was even cleaned...very happy with the outcome, Thank you Gerber!

Outstanding service, the staff went above and beyond. They are polite and timely with communication, and I felt in the loop throughout the entire repair process. I highly recommend.

Excellent customer service and repair work. Finished a day earlier than expected. Made arrangements for the rental car place to pick me up there and even to drop the rental back at Gerber, where the rental company will retrieve it. Highly recommend.

Ill never go here again, I will happily pay tow out of pocket in the future to go anywhere else. Always heard great things about Gerber.. So Id say avoid this one.What they felt like fixing looked good.Just expect to have scratches added to the rest of your vehicle, mismatched parts also leaks and even damage go unnoticed.

Very poor service. Called in around 10:00am. They said the mobile glass unit would call before 12:00pm to set up a time for after 12:00pm. I heard nothing. Called back at 1:30pm three times. Phone would ring, click, and then disconnect. Called the main office who said they would try and reach the glass unit. Heard from the main office at 3:00pm who said that my phone wasnt working for the glass repair unit that had tried to call me, though my phone was working fine all day for numerous other calls. Finally the mobile unit called at 3:30 to say that either I or the office told them the wrong window was broken, and that they dont have the right part. Next available time is 2 days from now.Highly advise to stay away. They didnt contact me once to schedule a time like they said they would do, and they didnt contact me when it was well past 12:00 to say that they were running behind schedule. When they couldnt reach me from their location, they made no effort to contact me through their main office. On top of all this, they couldnt relay the right information on which window was broken. Finally, even after this mistake, they offered no prioritization to fix my car as soon as possible. Took my business elsewhere.

I had a very bad experience here. They left damage unrepaired underneath my car where many people may not notice, and also damaged the interior of my car with the repair work they did. They tried to claim all of it was pre existing damage on a brand new car. I lost count the number of times I needed to bring my car back in to try and get them to fix it. Eventually it got to the point where I couldnt keep taking time off work for it.The first time I got my car back I immediately noticed and pointed out damage to my car interior before I even left the lot. They claimed this is pre-existing damage. It was some deep scratches from the dashboard being removed in a brand new car with a few thousand miles on it. Allison suggested it could have been caused by a womans purse. Im a man and a woman has never driven my car. There was a lot of that kind of behavior from Allison. She blamed every defect in the repairs as pre existing damage. They sub contracted the interior work to honda and instead of notifying honda about the damage gerber said they would fix it themselves and tried to polish out the deep scratches around my gear shifer. They fixed some of the scratches but ended up getting polishing compound on my cars interior. I kept following up and by the time they made an appointment with Honda they refused to cover it saying Gerber had taken too long to notify them even though I notified Gerber immediately. Oh and that polishing compound damage? You guessed it: it must be pre-existing damage!I continued finding many other issues with their repairs including bolts so loose they came out on their own, a defective side mirror they installed, and obvious unrepaired damage from the accident underneath the car. I brought my car in repeatedly and theyd address one issue but not the others Id mentioned. I finally got sick of taking time off work to deal with them and get the run around from Allison the manager.Gerber never did fix the interior damage caused by their repair work or the damage from the accident underneath my car after being given many chances.If youre forced to use this repair shop Id highly suggest documenting the state of the interior and exterior of your car prior to handing it off to them, inspect it extensively when they give it back to you before driving it off the lot, and document extensively every visit and conversation you have with them. Id have a great case for a lawsuit if Id kept better documentation. Dont let them claim anything they did or damage from the accident is pre-existing damage.

Unfortunately my car got in a accident July 2017. I took it to Gerber collision and glass to get fixed and when I came and picked it up it looked awesome The whole process was great and the communication was great. However shortly after I noticed my headlights were not auto leveling like they used to. I brought it back to the shop and explained that my headlight have an auto level feature in they were not working. The shop insisted that my old headlights were after market and the OEM ones do not do this and told me I was wrong. I knew this to be wrong and had to fight for them to first take a look at it again, explaining where the wheel sensor were that control the leveling system and out they have to hook up a computer to program it. They still insisted I didn’t have it but offered to pay for another shop to look at my car so they could program and fix the headlights. Of course my headlights did have this feature and Gerber didn’t know what they were talking about they also didn’t want to put a lightbulb in which was damaged by the accident and I had to fight for them to do that as well. A year later I had to takeoff my front bumper for a repair on my car. As I was taking off I realized what a spotty job Gerber did. There are pieces of my car that are literally glued together instead of replacing the components. Screws are stripped brackets are broken and there are missing screws. I’ve taking my bumper off previous to the accident so I know what it is supposed to look like and unfortunately they did a very spotty job. I definitely do not recommend taking any vehicle there an after talking to many other people working in the car industry up in Bellingham I have heard the same. I am now in a position where I have to go out of my pocket to pay for work that they should’ve done right the first place.

Total professional and quality workmanship if I needed any work done first place I would seek an estimate and have my car attended to

Had to go and was worrying about all the paperwork and things being stressed. Well they took good care of us. And they will see us next week

The folks here at the bellingham wa store are all friendly, helpful . this is my second time having a car fixed with them .great service.

Great communication, great costumer service and they went way beyond my expectations! Definitely recommend!

Went there for an estimate they polite and go back to me quickly with the estimate

Wonderful people, great work. Im completely satisfied with the work done on my car.

I was extremely disappointed when I found out 8 months after my car accident that my car wasnt fix correctly causing me a flat from a bad alignment.When I brought my car back to see what happened they tried to blame me for my alignment problem.They had sent my car to Midas to fix it and when they told me I could pick it up it still wasnt fixed.I took it to a different repair shop and they found that I needed a new control arm put in because the one they put in my car wasnt the right kind.Dont trust Gerber or Midas

Fast comprehensive service.

Ben was awesome!

So clean after fix

Quick, professional service

Called and they only do collision repair at this location, not glass. A bit misleading of a name but perhaps thats out of their control

Speedy glass replacement!

Great customer service

They are way too expensive