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Family Eye Center Optometry
1601 El Camino Real Suite 302, Belmont, CA 94002, United States
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Family Eye Center Optometry
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Ev
Review №1

Dr. Kagan is amazing! She was very attentive to my needs and wants, and worked with me to get my glasses exactly how I wanted them be done (and it was not a small task! :) )Very professional, very knowledgeable, and ready to explain what and why she was doing during the exam, which I, as a physicist, quite familiar with optics, value a lot!I truly appreciate service I received at her hands, and will unequivocally recommend her to anyone.I know that I will be back for sure.

J
Review №2

Dr. Kagan is meticulous. She always pays extra attention to her patients. She is also so positive and has such a pleasant demeanor. I highly recommend her.

Be
Review №3

I have been a patient of Dr. Kagan’s at the Family Eye Care Center for a number of years and she has been extremely helpful in figuring out how to get me the best fit with my contact lenses. Prior to finding Dr. Kagan it had been a multi year transition from rigid lenses and that other eye doctors struggled with to get me a good fit. Dr. Kagan accomplished that for me!Recently, she was instrumental in helping me with an eye abrasion caused by my mascara wand that was pretty severe and her quick response and action helped me avoid what could have been a serious injury. i would highly recommend her!

St
Review №4

I recently relocated to San Carlos area & clients reviews of nearby optometrists brought me to Dr. Kagan. Her professional service exceeded my expectation. Dr. Kagan not only attentively & patiently conducted eye examination but she even took time to help with a choice of the right frame and to explain all pros & cons of added features to lenses. Moreover, there is a great range of modern frames in the office &Dr. Kagan has a very good taste to advice glasses that fit your total look.I highly recommend to see this doctor!

Ka
Review №5

I chose Family Eye Center because of all the great reviews, and I must say, theyre spot on! Dr. Kagan is so incredibly kind and very thorough. She explained what each test was for, what my results meant, and answered all my questions. It might sound cliche, but it truly felt she genuinely cared about me and my needs. I absolutely recommend this place 100%

Ry
Review №6

Great experience. I felt very comfortable and Dr. Kagan explained all the components of the eye exam and was detailed and helpful in finding the right script. Good selection of frames and a pleasant experience overall.

Va
Review №7

Dr Alina Kagan has been my optometrist for the past three years and has been phenomenal! I’m so glad I stumbled across her practice as it is located in the same complex as Blue Sky Cafe in Belmont. Her professionalism coupled with her ultra friendly personality and attention to detail really resonated with me. Lastly, I’m extremely selective when it comes to styles/brands and to my surprise, I’ve been able to find unique, quality brands that I’ve never heard of before (Frederic Beausoleil)!

Je
Review №8

Dr. Kagen is outstanding. My examination was so through and she took time to explain the process and my results so that I really understood. I honestly cannot remember doctor taking this kind of time with me before.In terms of Covid safety, every precaution is taken and we were the only two people in in the office while I was there. Finally...her assortment in frames is to die for!

La
Review №9

How often can you really say you enjoyed your eye exam? It was very pleasant spending time with Dr Kagan today. She does a thorough exam and also takes the time to give detailed explanations and answer any questions.I also want to compliment Dr Kagan on her outstanding Covid precautions. As someone with a compromised immune system I really appreciate that she has been fully vaccinated, something that one can’t assume even with a healthcare provider, but also that she has decided to work alone during the pandemic in order to provide pristine safety for her patients. It’s just you and the doctor in the clinic, one patient at a time, not even a receptionist.Getting your eye exam with Dr Kagan feels almost like a concierge service.

Ch
Review №10

I love this place. They’re great about reminding you to make an appointment without being overwhelming. Everyone who works here is so kind.

F
Review №11

I must give Alina Kahan and her staff five stars. The are cortious, and professional. Excellent informed and qualified to provides holistic, and meticulous diagnostic, and routine services. I loved the fact that this family business delivered my glasses before my sudden trip to Japan in March 2020. Driving in Japan was beautiful. Thank you .

Ir
Review №12

We were so lucky to find Dr. Alina Kagan! She found a time slot for me last minute after my previous doctor misdiagnosed me right before important exams. She made sure that my diagnosis was correct and that I was happy with my glasses. Also, she spent a great deal of time dealing with the lenses company to give us the reimbursement we were owed by them.

Wa
Review №13

Alina does indeed earn 5 stars. Top notch professional who really cares for her patients. Was impressed with how much out of her way she went to fill my prescription and ensure that it was accurate.

Al
Review №14

I’ve spent extensive time looking for an optometrist who can take care of my needs. Dr Alina Kagan is above and beyond expectations! She carefully performed examination making an extra mile to find the optimal solution for me.I am also extremely happy with the care regarding patients and taking steps to recommend an ophthalmologist to help with further treatment.I am happy to recommend Dr Alina Kagan as an amazing expert who will take care of your eyes like no one else!

Na
Review №15

Dr. Kahan is a top notch professional who really cares for her patients. I had troubles previously getting the right prescription, and Dr. Kahan spent time understanding my concerns and figuring out what the problems were. Now I can actually wear my glasses longer than 30min without feeling tired! She also took precautions for COVID which made me feel safe. Highly recommended!

Bo
Review №16

Very personable and caring center. Dr Kagan corrected an error with my previous subscription and I walked out with contacts to hold me over until the rest of the order came in. Great experience here.

Sh
Review №17

Dr. Kagan is incredibly friendly and knowledgeable. Service was excellent and she took her time to provide a thorough exam. Highly recommend!

Ow
Review №18

Great all around! Easy to make an appointment, friendly and thorough exam, responsive by phone and text.

Te
Review №19

Very careful and detailed optometrist. Great service! Will definitely come back again =)

Jo
Review №20

Great experience! I bring the kids with me to knock out all our exams at once and Dr. Kagan is so accommodating and helpful.

Ma
Review №21

Got great glasses, big improvement over my old ones. The X-Fit progressive ones work very well for me.Did like the ability to see a picture of my retina and walk through what is seen in there. Will be very helpful over time to compare and look for changes.

Ji
Review №22

Dr. Kagan is really great! She is knowledgeable, professional and patient. It was a bit hard to find the right prescription for me but she really took the time to explain things to me to and guided me in the exam. She also took precautions for COVID. I felt safe in her office during this uncertain time. Thank you Dr Kagan!!

ma
Review №23

Dr. Kagan is caring, thorough, and explains treatment options without being pushy. Her assistant Olga is so helpful, and broke down all the ways I could utilize my insurance coverage for contacts/glasses. They’re both very accommodating and truly care about patient health. Very happy with this practice, planning to return every year.

Da
Review №24

My experience with the Family Eye Center was awesome! I had an exam at Kaiser but it wasn’t as comprehensive as I’d wanted so I sought out a local independent provider. I’m so glad I did!! The service is friendly and professional and their prices for exams, eye glasses and associated products are reasonable. A comfortable one stop shop! Try em!Dave P

Ma
Review №25

Knowledgeable doctor who cares about you and is ready to answer all of your questions. I was pleased with their selection of contacts and frames.

Te
Review №26

Dr. Alina Kagan is simply the best for all the right reasons. As a perfectionist, She goes the extra mile with every client to find what they need.

Ch
Review №27

By far the best Optometrist I’ve been to...EVER. Dr Kagan took her time with the eye exam, explaining every little detail. Its a very nice and soothing feeling knowing she has the latest technology. Also Olga was very sweet and informative. They both make you feel like you a person part of the family and not a walking wallet. Good selection of designer brand glasses. Definitely going back to her in the future. Thank you ladies

Ve
Review №28

Thankful for my great experience! Dr. Kagan is really competent. She can do prescriptions, that you will be sure, your eyes are in safe. It’s important for every day life, especially, when you work with computer or need to work hard. Receptionist Olga is absolutely friendly and really knows her work sphere. It’s so important understand, how insurances work, which lenses they have and which a decision is the best for you.

Yo
Review №29

My experiences with the Family Eye Center were great. I was there for annual check up as well as getting my latest prescription. Olga helped me set up my appointments efficiently. And Dr. Kagan performed careful and extensive examinations to inform me about my eyes condition and gave me helpful recommendations. They are professional, approachable and the suite is very organized. I highly recommend their service!

Li
Review №30

Dr Kagan and her staff are just so nice, knowledgeable and always ready to help. This is the place I got to every year to get my eye exams and glasses. I can highly recommend the Family Eye Center Optometry in Belmont.

Jo
Review №31

Did a tele-health eye exam with Dr. Kagan. It worked very well. Glad to be able to continue to meet with her while still sheltering in place. It’s like we didn’t skip a beat. Great.

Jo
Review №32

I went to the Family Eye Center for the first time today for a problem Id noticed in my right eye (a blurriness, new in the past few weeks). I found Dr Kagan to be really, really helpful. She did various tests until she found what appeared to be the problem, and then found something else that concerned her. She took the time to set up an appointment for me with a specialists in San Mateo. I found her to be very thorough and caring. Id recommend her in a heart-beat.

Ja
Review №33

Great service and a lot of selection of glasses. They also take care of our glasses fitting after they are a bit loose after several years use

Ge
Review №34

Wonderful place. Very smart optometrist as well as assistant. When you are selecting your new glasses you dont really know what to look for and what you need. But they really guide you through everything, making choices easy and fit to your needs. They also work with any insurance and do know very intricate details of coverages, etc. Very delightful! Thank you!

mi
Review №35

I moved to Hayward which is far from this locations I still prefer to come here for my eye check up. Dr Kegan is very knowledgeable, and her eye check up is very thorough. Office is very clean and front staff is very friendly. Olga is also very knowledgeable and she try her best to fit you in for last minute appointment even in their busy schedule. Their contact lenses price are cheaper than costco. I would definitely recommend this place to anyone out there.

Ma
Review №36

Great service, great people. Alina spend as much time as you need to get the best result. By the way, very rich variety of frames, different brands - from simple shaped to very cool ones. I feel very lucky to have such a good office close to my home. Thank you very much, guys.

sr
Review №37

Always love free goodies along with my actual glasses.

Mi
Review №38

My family and I actually had a good time getting our eyes checked out. Dr. Kagan is professional and very nice person. I felt very comfortable asking questions. Dr. Kagan is patient and explain everything in detail.I want to mention also:- Very kind and responsible receptionist- Organized and clean office- Great selection for frames & sunglasses

Ga
Review №39

Great friendly staff and Dr. Kagan was very knowledgeable and helpful! Machines and tools used were newer and more updated compared to my previous optometrist. Did not feel pressured to buy anything I didnt want. Olga was great at explaining the prices breakdown and what my insurance covered.

Ha
Review №40

Dr. Kagan is great! My eyeglass prescription was perfect and she was super patient in helping me (successfully) put on contact lenses for the first time: it took over an hour but she coached me through it!Its also really easy to get an appointment on short notice.

Vi
Review №41

Dr Kagan and her staff are very professional and caring! I always go there for my eye exams and to get glasses!

Ca
Review №42

Dr Kagan is very patient and nice. She took me in outside her working hours (after 4:30pm). The total experience is very pleasant and I feel I am in good hands.

Ev
Review №43

Dr. Alina Kagan is super nice and super patience, this is my first time to do eye check after moving to US and I am glad I found Dr. Alina. She is super nice and explain each tests and result to help me understand in details, the overall experience is great and I would recommend for any new patients.

Ad
Review №44

Love this place. Dr. Kagan does an amazing job with fitting you for the right glasses and also have great sunglasses to choose from. I would recommend coming here. Even though I live in San Leandro I make the trip out here for my eye care.

Ch
Review №45

Great experience making a visit to my new Optometry in Belmont after 3 years. Quick in and out visit with eye exam and great glass selection options. Staff member is very helpful and big kudos to Dr. Kagan!!!Will highly recommend my friends and family and co-workers to visit this place.

Ti
Review №46

Great place for eye care! The doctor is super patient and goes extra further to answer your question and concerns. I first came in to treat my itchy and dry eyes. Got fixed! Then I did my annual exam there, got my contact lense fitting there and orderef my glasses, contact lenses and eye drops there. A family feeling from the center!

No
Review №47

Very friendly, professional and efficient office. My daughter got her glasses about a year ago, last week she lost them in school. I called the Dr and they were able to see her for an exam the next day and she had her new glasses with in four days. Very happy with the way they made it a priority to help us.

Fr
Review №48

I came to Dr. Kagan because my other Optometrist had retired and I was experiencing a terrible eye infection. Dr. Kagan was very thorough in her examination and came up with a treatment plan to solve my eye infection. Within a day, her treatment plan reduced my infection and pain by 80%, Im very appreciative of her care. Dr. Kagan and her assistant Olga are very pleasant and easy to talk to. If you need eye care, Family Eye Center is the one I would recommend.

Co
Review №49

Olga is the first person youll meet, and so kind and friendly. They were able to get me in on a holiday as a next day new patient appointment. Dr. Alina Kagan is awesome! She gave me tons of options as to what would work best for me and was super friendly. My daughter is also a patient here. I highly reccommend Family Eye Center in Belmont, CA.

Ri
Review №50

Caring and professional personnel providing excellent service with a great selection of frames and lenses. I am extremely satisfied with my purchase.

De
Review №51

Dr, Alina Kagan and her extremely capable assistant Olga gave both my husband and I our annual eye exams. Then they very smoothly sold us 4 pair of truly fashionable and hip eye glasses. Olga is completely versed in our insurance coverage and told us what we could and could not do. Alina and Olga have HIGH Fashion sense and I am thrilled with my Michael Kors sunglasses. They can probably make me anything I want, like my favorite pair of sunglasses I bought in London that got stolen cause they were so RAD! Why go anywhere else? The process was so easy that we were in and out in an hour each for the exam and just picked up the glasses yesterday in time for the summer season

Ol
Review №52

Overall great experience. Great attention to making sure I got the right set of contacts. Even after I ordered a years worth. Great friendly and warm service

Ma
Review №53

When you get your eyes checked, you want to know that the doctor and staff actually care about you. Dr. Kagan and Olga care. I’ve been to other places, and they just want your money and out the door. I recommend Family Eye Center for attentiveness, the latest examination equipment, and most importantly a great attitude.

Ma
Review №54

Amazing staff and friendly setting. Had a painless eye exam and very helpful time finding the right frames. Will keep coming back and definitely recommend to everyone.

Mi
Review №55

This is for sure my new optometry center. Dr. Kagen is so friendly and helpful. Very patient with customer questions about eyeware and eye health questions. She also had eye ware company sales rep at the shop to showcase frames. I bought two! Excited for them!

Ca
Review №56

Alina is great at not only looking after the health of your eyes but making sure you are happy with your eyewear! And she makes sure you use any insurance benefit wisely! Shes even got me trying progressives.

He
Review №57

Dr. Alina Kagan is very knowledgeable and friendly. My son and I had a great experience with our eye exam and choosing glasses. Shes also very responsive to your questions and concerns.

Em
Review №58

Every visit to Dr. Kagan and staff is a great one! Dr. Kagan is thorough, caring, professional & always up-to date-on the latest in eye diagnostics & fashion. They work with your insurance to get best coverage & costs for you. Staff is friendly, smart & helpful.Thanks Family Eye Center Optometry!

DI
Review №59

Wow... I have been going to optometrista all my life and Family Eye Center is one of the very best. Dr. Kagan is very friendly, thorough in her work, and very knowledgeable. For the past 2 years, I have had no issues with my glasses and contact lenses. Also, I love the stock of Japanese brand frames she carries. Very cool and comfortable. I would recommend this place to all my friends and family.

mo
Review №60

So attentive, caring and accomodating - thank you, Dr. Kagan and Olga!

es
Review №61

Dr Kagan is very thorough and explains the entire examination process as she is performing it. She is friendly, capable and listens to your needs. I had a pleasant experience with the staff as well and would recommend to others.

Bo
Review №62

I was referred to Dr. Kagan by another professional in the eye care industry. I was extremely happy with the staff and the ease of setting up an appointment. Dr. Kagan was excellent and kept me informed about every aspect of the exam and what was being accomplished by the tests and pictures. I felt very comfortable and found my new optometrist. The office is easy to find with plenty of parking in right front. Highly recommend!

St
Review №63

Excellent.I was always told I couldnt wear wrap around sunglasses, including Maui Jims because of my astigmatism.Dr. Alina Kagan was able to find a solution, including working with Maui Jim. Alina also accommodated me after normal hours several times.I am supper happy with my wraparound Maui Jim sunglasses as well as a pair of regular glasses. Just the best service!

Da
Review №64

My wife and I were looking for a new Optometrist in the San Carlos/Belmont, CA vicinity after living in this area over 30 years. We couldnt be more pleased with Dr. Kagans professionalism and her care for us as patients. Dr. Kagan was meticulous in her eye exam. And her office manager, Olga, was a delight in selecting frames and lenses. We will be going back for regular visits.

De
Review №65

Excellent service. Thorough exam-Dr. Kagan took the time needed to make sure my correction was spot on. Highly recommend!

Ji
Review №66

Excellent experience!! Dr. Kagan works with you to determine your ideal prescription, your most flattering look, and most cost effective way to get there. She helped me with new prescription glasses and sunglasses, and I will be back soon for her help with contacts!

Le
Review №67

I was a bit nervous about switching from an eye doctor Ive worked with for such a long time. But as soon as I walked in I was greeted by Olga, which is by far the best at what she does shes easy to connect with and is great at helping you figure out what frames best fit you. With me particular I HATE glasses, but she actually made me reconsider the thought of wearing them and she helped me pick a fantastic frame. Guess what she also was able to get me my glasses and my contacts that I truly desired for such a great price like it was unbelievable I will definitely return she made it happen! Dr. Kagan, she was also amazing I loved how she really cared about how her patients were and were never pushy and she never made me feel uncomfortable since Im super blind due to my strong astigmatism it can be comforting to know someone truly would like to help you be able to see clear again! Ive recommended my partner to ditch his optomotry center and come straight here next year cant wait!

Ge
Review №68

The team was great and gave me a thorough exam and excellent frame and lens advice. Super recommended!!

Ne
Review №69

Dr Alina is very thorough, friendly and professional. I had a pleasant experience with the staff as well. Highly recommended.

Bo
Review №70

I have got my last 3 pair of glasses from Dr Kagan. My last visit resulted in both everyday glasses and sunglasses. I really appreciated the patience that she and her optician showed me while I tried to make a decision. Two pairs of glasses are not cheap, even with insurance! For both everyday glasses and sport glasses (mine are for cycling) I highly recommend Dr Kagan at Family Eye Center.

Ba
Review №71

Dr. Kagan and her staff are a delight to work with. Have gotten 3 pair of glasses from her and am very pleased. Am sure you will be too.She is conveniently located free parking on El Camino in Belmont.

St
Review №72

Had a contact lens tear on me mid-day and didn’t have any extras, would have had to drive home with 1 contact lens over to the east bay. Dr Kagan gave me a set of 10 AT NO CHARGE! Was a HUUUUGE help!!!!’

Ro
Review №73

Great customer service, equipment used for eye examinations ard strait forward and not bothersome to the eye, making the experience quick and enjoyable.

Be
Review №74

To me, Dr. Alina is the “Oracle of Vision.” During all my past assessments and examinations with her, she ensured that I wore the perfect prescription for my vision needs; she treated my eyes as if “my eyes were hers.” You rock Dr. Alina!

Ja
Review №75

Dr. Kagan is great. Really takes the time to work with her customers. Good selection of frames at a reasonable price.

Su
Review №76

Theyre so friendly and spent an extended amount of time helping me find the perfect frames.

M
Review №77

Dr Kagen is not just a professional, but a warm, caring professional. She and her assistant went above and beyond to deliver quality care both to my spouse and to me. Dr. Kagen is knowledgeable and used the latest technology to diagnose a serious problem with my spouse that other Doctors have missed. We are grateful to Dr. Kagen and her assistant.

St
Review №78

Does your work include lots of time starring at a computer screen? Mine does and and I was experiencing random double vision, particularly while driving. And, after eye surgery several years ago, I was becoming very concerned about the overall health of my eyes. Scheduling my appointment with Dr. Kagan was a Godsend. In a single appointment Dr. Kagan was able to scan my eyes, the optic nerve more precisely, and find that fortunately all is well. That was a big relief. She then completed her examination and a week later she provided me with glasses that completely corrected the double vision problem and work perfectly as reading glasses as well. Oh, and she also worked with my insurance company and cut my expense by 50%. So I am officially a happy camper.

Se
Review №79

Dr. Alina Kagan and her Superwoman assistant, Olga are consummate professionals. Both of them have gone out of their way in assisting me in finding amazing glasses. I have been wearing glasses only as an adult and I have never had so many people, including other eye professionals and strangers tell me how great my glasses look on me. Additionally, the care that I have received from Dr. Kagan has been exceptional. She is very thorough and takes the time to explain what she is doing and answer all questions. Dr. Kagan was also very effective in treating me for an eye issue. I feel extremely well cared for by Dr. Kagan and Olga. Olga is totally on top of what she does. Both are A+ in my book and I highly, highly recommend them.

Pe
Review №80

Dr. Kagan is very thorough, knowledgeable and friendly. She always takes time to make sure my needs are met regarding eye health and eyewear. She set me up with some very stylish glasses.

Do
Review №81

As an attorney, my eyes are a critical tool to my practice. Dr. Kagan and her team are always professional, wholistic in approach, and cost effective. I recommend Dr. Kagan if you are looking for a great team to support your eye health.

De
Review №82

This Thanksgiving, Im grateful for Dr. Kagan. I was referred to her by an optician who said Dr. Kagan is the best refractionist--and she was right! Im very hard to refract (I cant tolerate the optimal Rx), and Ive had a hard time finding a new optometrist since mine retired a few years ago. Ive wasted many hundreds of dollars on incorrect prescriptions and multiple exams with other doctors.But, Dr. Kagan spent a lot of time ensuring that my Rx was perfect for me, and it was! I was so relieved that she gave me the perfect Rx, and now I have an optometrist I can trust.Not only that, but Dr. Kagan is incredibly sweet, and so is her assistant. In fact, they ordered several different frames for me to try without having to purchase them (I did wind up buying one). Many offices will not order you frames to try, so I really appreciated.I cant say enough great things about Dr. Kagan!

Ni
Review №83

Very high level of professionalism. I have received answers to all my questions.

bW
Review №84

Just switched to Family Eye Center Optometry and my experience has been great. Dr. Kagan is wonderful and very accommodating

Ro
Review №85

Dr. Karan is fast and efficient while still being friendly. She also went out of her way to attend to my urgent appointment request!

Sr
Review №86

Great experience. Would recommend.

So
Review №87

Dr. Alina Kagan and her staff are very professional, caring and committed to helping you in identifying a problem and solving it. They are very effective in doing so, utilizing the latest technology and genuine care. Eye exams performed by Dr. Kagan are thorough, precise and accompanied by explanation. In addition, Dr. Kagans Family Eye Center Optometry offers an excellent selection of eyewear.

Ca
Review №88

Very friendly and professional!

So
Review №89

Love the new glasses. Thank you Dr k

Ya
Review №90

Excellent service and very professional doctor. They also have very good collection of frames for glasses.

Be
Review №91

Incredibly helpful and smart people, I had a great experience!

Je
Review №92

Perfectly nice people, but they really pressure you with unnecessary up selling. Don’t think I’ll go back.

Al
Review №93

Professional, efficient and caring

Pa
Review №94

Caring team.

Information
32 Photos
94 Comments
5 Rating
  • Address:1601 El Camino Real Suite 302, Belmont, CA 94002, United States
  • Site:https://familyeyeco.com/?utm_source=gmb&utm_medium=organic
  • Phone:+1 650-654-2015
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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