Both under the previous owner (recently passed) and even more under the new ownership their service is great. Everyone is helpful, they take the time to find just what you are looking for. They have a good selection and they are knowledgable and suggest what you need. They expanded the space and have even more items now.
A great place to go for all the little things needed for house and yard. The staff are very friendly, knowledgeable and helpful.
After having been a customer of this store for over 15 years, the recent change in ownership is a very welcome change. The prices are more inline with big box, and they have a far wider variety of product. Now with Benjamin Moore paint yo top it off, and most importantly Tom is still there.Once all the renovations are complete, this place will be a massive asset to East Belmont and Cambridge Highlands.
Thank you for the excellent customer service!
Truly helpful. I can call the store and Tom, Audrey or their staff will answer immediately and go check if the item I need is in stock or order it if its not. The new cedar wood exterior looks 👌 too.
Excellence deserves to be rewarded! Hillside Garden met and exceeded expectations. I bought a new Weber gas grill and experienced a helpful, kind support from the manager and staff. When I had questions and a difficulty with the propane tank, they delivered fast and personal attention. This is a family-owned business now run by different members of the family. They are friendly, responsive and dedicated to good service. Five stars and congratulations on doing a great job.
Keep the local hardware stores! This is a great example of an excellent local business that serves the community. Yes it is a franchise, but independently owned and operated. They are expanding to meet the needs of more customers - home owners and contractors alike.
Ace Hardware has everything you need! Family owned and operated and is a great one stop shop.
I go here all the time, not too many places where they know your name, and greet you when you walk in.
Newly rebranded, stunning setup. NEW SMOKER SECTION. A breath of fresh air. Great products including yeti and Benjamin Moore paint. The owner is always present and more then willing to help no matter how small the task. Manager Tom is incredibly knowledgeable and invested in his customers. You don’t get this kind of customer service and mom and pop experience at Home Depot.
The Outside is under construction but store is still open!The one-stop shop for all gardeners, landscapers, and contractors. Massive selection of home improvement and gardening items.Big plumbing section,Cables (Android, iPhone, HDMI, Vga, more)Benjamin more paint & mixing,Nursery with huge flower and bush selection, sweet peat mulch, fertilizers, seeds, etc.Pallets of stone, cement, salt, mulch all available.Key copyingSnacks and drinksTurf Equipment Gardening/power equipment store right in the same lot!The interior is beautiful after the recent renovation. The dedicated grill aisle is every mans dream, Milwaukee tool section is awesome, Dewalt tool section is sizable as well. awesome place to peruse as well as pick up your everyday household cleaning items. Joe, Tom, and Dave, the hardware gurus has been running the show for over 15 years, and they always know exactly what you need, when you need it. And they’re always such nice guys
Stopped in to see the Benjamin Moore paint & pick up some other stuff. I love the new look and as always the expert knowledge & great advice & service!! Ill be back👍💖
Was looking for a trimmer wire and kids working there were zero help, like Yeah, we have it somewhere in the store, go and find yourself and back to chatting with each other. Thanks... Spent some time looking for my stuff, didnt find it and left for Home Depot.
Excellent customer service. Troy took care of my request very fast and effectively. My Weber grill was assembled and delivered in short time. Definitely I will return to the store! Totally recommended.
Although busy they were able to quickly help with a special order to cut a piece of glass.
Good classic hardware store. Hard to come by these days. Helpful staff. Have everything you need, especially fasteners. Way easier and convenient than wandering through a particular orange-themed supply store.
I have always used snap on tools in the past. My socket wrench was being serviced and I needed a quick fix. I went into this Ace Hardware and was blown away by the service. Troy (I believe he was the owner) took several minutes to explain the quality difference between craftsman tools. I purchased several tools per his recommendation and couldn’t be happier. Thanks Troy!! I will continue to come here and the future and highly recommend.
Great selection of grills and knowledgeable staff. I was in the market for a new Weber, but left with a Traeger instead; just found it to be a better grill for my needs. I was also happy that I didn’t have to rush my choice since my wife (who accompanied me) was glued to the yeti isle.
Knowledgeable, helpful staff.
Many thanks to Tom for helping me fix my hiking pole last Saturday. He always goes above and beyond in his efforts to problem solve. Superb customer service at this store!
I was running behind schedule on a Sunday morning before my fishing trip, I made a stop there and bought a Yetti cooler. The customer service was exceptional and I was guided to the right product to meet my needs. Highly recommend checking the store out. You will not be disappointed.
The staff are always helpful and knowledgeable
This place is magic. Everything you need, with MacGyver himself at your service. My only go-to hardware store starting now.
Nicely renovated store. Great garden center!
Im a longtime fan of this hardware store and its extremely helpful staff - especially Tom. The newly remodeled store is stunning! I was disappointed, however, that the store I sought pandemic supplies had staff without masks.
Huge selection and extremely knowledgeable staff with expertise in gardening, home improvement, plumbing, and more
They have everything! Just moved-in from Chicago and was looking for a few hardware items. ...Have to stay at home? Well, why not stop by an Ace Hardware and check-off a few of those to-dos while youre at it 😉
They aight - I love their wood.
Great family run hardware store. They have best selection of landscaping and gardening supplies in the area.
This is a super neighborhood hardware store -- ideal for the person (like me) who feels sick at the Home Despot[sic]. The sales people (esp Tom) are extremely helpful and friendly, and theyll carry that bag of sand out to your car.Today(April 20, 2021) Tom found me a Torx wrench to fit the unusual fastener on the back of an oscilloscope I was trying to fix. Try getting that kind of help at Home Despot.
Goos service, selection, and priceo
Worst customer services from the old man in Paint department.
I didnt realize I had opinions on Christmas tree shopping, but this place didnt wrap the tree, and did a bad job of tying it to the car.
Great hardware store. Convenient to local community with lots of stuff
Very helpful local hardware store. So much stuff packed into the store.
Medium sized hardware store with a small garden section. People there are helpful and they got the important stuff.
Good location with an always helpful staff. Variety and selection is OK. It closes a little earlier in the evenings though.
Friendly helpful professional
Nice
Well stocked, helpful staff
Very good
It has taken the place of True Value and we will see if it deserves 4 stars next time