I was very excited to find a local store that was able to fix my galaxy watch. When I arrived at the location I discovered the business was now a dance studio. I double checked the address and suite number on Google maps and I was at the correct address. It seems that fix my device is no longer in business π
Absolutely pleasant. Clean, organized atmosphere, super friendly staff. When you walk into a computer store, and the staff knows the part number you need on a 10 year old laptop from memory, you KNOW youre in a good place. Low price shop rates, and great deals on quality used computers. They can service just about anything, and have 100X the knowledge of the rip-offs at geek squad. If you want your technology working correctly, take it to people who know technology. I am truly impressed that places of this quality still exist. Thank-you, Gadget Grave.
Good shop if you need a phone. Reasonable prices for repair or refurbished phones.
This is the best place you can go for any of your phone/tablet needs. Iβve been there for a broken screen, to my phone just not turning on. They are great at what they do! Chris is amazing. They have the best prices, the nicest staff. I will never go anywhere else for any of my phone needs.
Worst place to buy a phone. They refurbish and unlock phones to sell, however...the phones will not connect due to prior owner still owns the phone. Like, are they stolen? So in order to get it working, I transferred carriers to straight talk; of course because they dont care if the phone is stolen or refurbished. The phone freezes consistently, I just want to throw the POS and ask just why. How does your store stay open with this kind of ignorance! I can provide better service than your store simply out of my house. Its easy, all I gotta say is I dont know what the hell Im doing and give them a discount..
I loved it when it was open, but its completely gutted and not open (ongoing for several weeks/months?). Not sure when theyll be open again under the new name.
Was able to bring in a phone with a dead battery. It was a difficult battery replacement and by the end of the same day I was able to pickup the phone. Now it works great and I got an OtterBox case and screen protector added to the phone as well. Thanks gadget grave!
Took my phone here to get it fixed and shaquille did an amazing job The service was fast to! Thank you! I highly recommend these guys!
This is the 2nd time I have come to Gadget Grave to get my phone fixed, and just like the first they did and amazing job! Very reasonably priced, very fast service, and excellent quality! Would highly recommend!
This place is excellent. I will not go anywhere but here for a phone. And the guys that work at The Grave (as I call it) are completely knowledgeable and will help fix any issue. I sent a friend here for help, and he LOVES his new phone. Looking forward to purchasing a laptop.
Shaq was great and helped my husband and i. We are consistently in here and he always does a great job
Great job Chris! You are amazing at what you do. Had my iPad mini screen replaced and he did a perfect job.
There service is good, they have a bit of an issue answering there phone.
Im grateful to have Gadget Grave because of their awesome customer service, they are fast and they so friendly that it makes you have a better day after your visit because you met these entrepreneurs. Their integrity matches the quality of the work they have done for me, including free work and products as well. I dont have to get insurance on my devices because they help me keep them protected, and I dont have to worry about wracking my brain over which over-hyped phone protective gear, and wasting my money by ordering online like I used to do. Thanks for being there Gadget Grave.
I was hesitant to go but a friend referred me and took me to just βcheck it outβ. I fully intended to just look at phones thinking I would probably order on a discount website. Well, I have to say Iβm super impressed and I for sure got a better deal at Gadget Grave. Shaquille (hope I spelled it right) helped me pick a phone and got me a waaaaay better deal. I got a warranty, screen protector and super awesome otter box for about the same price I would have paid for just the iPhone on the discount website that I was going to use. Just amazing! π€―BUT WAIT THEREβS more! I went back After a month or so because my screen had cracked and it was replaced within minutes under the lifetime screen warranty!! I just have to say that Shaquille is knowledgeable, professional and has earned my loyalty. I will definitely be giving him and Gadget Grave a shout out on social media and referring my friends! Thank you so much.
Highly recommend! Got a super sturdy screen protector from there, works amazing! They put it on free of charge! Nice and fast service. These guys really know what theyre doing.
Iβve had them fix a couple of devices for me. They usually do a pretty good job and are reasonably priced. They are not great about communicating the status of your repair. I have been told more than once that something Iβve left there would be fixed βby the end of the dayβ only to go pick it up the next morning and be told that itβs not done yet. That seems to happen frequently. The last phone I dropped off had to be repaired three different times. Once for the issue I brought it in for, once for a part that they broke during the repair, and once more to replace a defective part from the previous repair. To their credit, they warrantied the last two repairs.They had that phone for almost a month all told and it required at least eight trips to their shop from the first time it was dropped off to the last time it was picked upYou guys need to understand that your customers time is valuable. I donβt have time to keep coming by because Iβm told that a phone will be fixed by a certain time only to find that itβs not done yet whenever I get there. You do good work but you wasted tons of my time because you didnβt give me a realistic timeline for a repair or notify me when you couldnβt meet the timeline youβd given me. Thatβs why Iβm giving you three stars.
My iPhone XR had a broken screen. Firstly the staff was pretty aloof and not very engaging. I brought my phone in for screen repair and they replaced it within an hour but Iβm not sure if itβs just cheap replacement screen or what but the screen cracked again within a week and has steadily spread cracking more and more. For the money I spent for a new screen for it to crack again within a week, is very disappointing. I will be taking my phone to a different place for fixing this time and hopefully itβs fixed with a better quality screen.
Ive been a satisfied Fayetteville customer for some time now. Chris always goes above and beyond expectations!
Canβt recommend this place enough! Chris helped me today, and provided the best customer service Iβve had in quite some time. Not only that he helped me out with a phone problem two other stores were unable to diagnose today. Very professional store with the most knowledgeable staff in the area!
Took an iPhone to be fixed. They were upfront and honest about what it needed and let me decide of it would be worth the cost to repair because issue could arise again.Decided not to get it fixed. They were cool enough to recover all my data from the broken phone so it didnt lose it.Thought it was great customer service to help even though I didnt pay to have it fixed. Evan took the time to take care of it for us. Really appreciate that type of service especially when he / they didnt have to. Service 10 out of 10!
I highly recommend Gadget Grave for all your tech solutions. Chris has been so helpful more than one occasion. I have replaced iPhones when I wasnt eligible for upgrades & needed another device right away. They also offer 6 months warranty on their products. I even recently needed a replacement for my SIM card and Chris to the rescue. Prices are affordable and service is great- Large selection of gadgets. #peaceofmind
I had a problem with the screen on my iphone and they were able to take care of it right away for me. I really appreciated the quick and quality service they provided for me.
Dropped my phone off and went next door to get lunch. the home button was acting up. told them just to see what they could do, believing it had something in it, or it got a little wet. when i came back from lunch. the home button worked. good people.Sasquatch
The knowledge and professionalism in the Bentonville location is outstanding. I received assistance that I could not get from any other company. Keep up the good work! Will recommend to everyone I know.
Friendly staff and fast service. Will definitely be coming back for all my other repairs!
Excellent service. Speedy and problems solved TWICE on different units- once on an iPad and 6 months later on my iPhone screen. Very helpful and accurate assessment. Highly recommended.
Wow a phone repair store with amazing service and prices? Yep. My iPhone battery was toast so I shopped around for a replacement. Not only did these guys have the best prices but they offered a full phone check as well. They were very courteous and explained what they were doing along the way. I came back the next day to a phone with a brand new battery and a generous coupon which I quickly cashed in on. They even took the slight bend out of my phone. Taylor was the manager on site that day and he and the other gentleman were great. Clearly a well run business with plans to stick around.
With a family of 6 & everyone having a phone you can imagine how often they see us. They are always so helpful and nice. Weve never had a problem and if the phone wasnt repairable then they always have nice/used phones at a very reasonable price. (Cheaper then my insurance) We wouldnt go anywhere else and refer all our family and friends! Great job to the Bentonville staff!!
Came to gadget grave dez smith help me to get my charging port to work again he was very helpful and explain what had in my charging port if you need your phone fix this is the place to go
These guys are great at what they do! I bought a used Galaxy S6 Active a few years ago, had them replace a screen on my S8, and they have a deal for thermo glass screen protectors. Awesome customer service!
Great job! Replaced my phone screen quickly and added my screen protector efficiently! Great service! 11/10 would recommend and will go back again when needed!
Fayetteville location-They said they would repair an xbox with an hdmi issue. They have now had the xbox for 30 days and say they cannot fix it and wont give it back because they say its at another location 50 miles away.Would not recommend
Amazing customer service from Chris!! I took my daughterβs iPhone 5 in today because I had gotten the SIM card stuck. He explained everything that he was doing and made sure I was good to go before I left. Incredible service! Would highly recommend especially for those of us who should not be allowed to touch electronic devices!!
Charging port has not been working on my iPhone 8, Shaquille was able to fix my phone in about 2 minutes and it was way cheaper than I had even thought! Great group of people. Thanks a ton!!!
I purchased a Smart phone because of the patience they had with me and answering the questions I had.I will return in the future and refer others to them.I Give them All Five(5) Stars.Regards,John T Carr
Chris Love was beyond helpful! He went above and beyond to repair my husbands phone camera today, so that we were able to trade it in on his new phone! It was quick, easy, & painless. Thank you so much Chris!! If you need any tech/gadget repaired this is THE place to go in NWA!
Went here to get my cousins I phone 6s screen repaired. The guy said it would take an hour to repair and Im pretty sure it didnt even take that long. Great customer service and fair prices.
This place is AMAZING! I rest easy knowing that there is a place I can turn to for all of my phone, tablet and computer needs! My phone was brand new when I got it back and Taylor was very prompt and knowledgeable! Would recommend to any and everyone!
Bought an iphone 8 from them after i broke my phone and didnt want to pay full price through my carrier. These guys were very affordable and super professional. Best thing is a piece of mind knowing that Im buying from a reputable place who stand behind their products and not some random person who you dont know what youre getting and could get screwed.
I highly recommend Gadget Grave! I took my sons xbox one in to be fixed. Chris was extremely helpful. He knew right away what was wrong and fixed it for me. He was very knowledgeable, fast, and extremely friendly. I was very satisfied!!
Taylor at Gadget Grave was amazing and saved me tons of money by fixing my IPhone 6. He was able to fix my phone for 1/10th of the price a local competitor told me. He was also very accommodating with my kids while we waited and it only took about 30 minutes for the whole process. I will definitely be a loyal customer and highly recommend this business:
My phone needed a new battery and it was installed in under one hour. In addition, Chris removed some apps and changed a setting so it will now charge fully. This place is GREAT!!
I have been a Gadget Grave customer for years now. I have used the services in both the Fort Smith and Bentonville locations. I have always found the employees to be courteous and provide great customer service. Recently I needed an emergency repair. Cole and Chris provided FANTASTIC customer service! at the Bentonville location! I could not be more pleased with their continued great service. I would highly recommend if you ever need repair service from them.
Chris Love was very helpful and pleasant while working on my phone. I will definitely recommendGadget Grave to anyone who needs help with their phone, laptop or iPad!!Prompt, Courteous Service!!
Thanks for getting me protected and my screen repaired
Great customer service!! Guys are so nice! Honest and hard working! Got my phone fixed the same day!
Absolutely awesome! Highly recommend Gadget Grave for any phone repairs! Very friendly and helpful service.
Cleaned my phone and got it working again free of charge, great service!
Amazing customer service from Chris and Shaquille! Diagnosed issue over the phone, brought in and they were right. Employees here are friendly and knowledgeable, will recommend highly!
Excellent experience! Really quick turn around, great prices, and an all around good person. 10/10 recommend to anyone having hardware issues
I accidentally rooted my phone and completely messed it up. I went to Gadget Grave and Chris was super helpful. He went above and beyond to fix it and it cost far less than what I was expecting to pay. Will definitely be recommending Gadget Grave to everyone who needs tech help!
Took my Pocophone from Xiaomi with a screen assembly that I bought online to see if they could repair it. They never repaired a pocophone before and I had this phone in my hand less than 2 hours later.
The team at Gadget Grave is outstanding. They will walk you thru the details of the repair, and complete the repair timely.(same day in our case) We had an iPhone 7plus that had a cracked screen. They disassembled the device and found that the battery had shorted as well due to the cracked screen. Repair was much cheaper than buying a new device and it works just like a new one. Highly recommend the team at Gadget Grave.
Great customer service and advice. Replaced a part at no charge after I had broke a screen they just replaced.
Have used them twice for repairs. Excellent customer service, and cheaper accessories than places like Verizon. Great prices on repairs, too. Wouldnt go anywhere else .
Fantastic! HIGHLY recommend!! Will definitely be going back. Thank you so much for getting my phone back in working order!
Great customer service as soon as you walk in. Brought in my phone that had a piece of the glass missing along with numerous cracks. Looked brand new when I picked it up! Chris Love was polite and very respectful!
This is usually my go to place for repairs (cell phones to computers). To replace a phone or just replace a screen protector. Always been treated like they truly care about their customers
The folks at Gadget Grave totally hooked me up by fixing a portable solar panel as I was passing through town. Highly recommend them for all your electronic repairs.
Great customer service. Honest guys who helped me out in a pinch. Id deff go there again.
This place was great! I had a laptop that they purchased from me for a very fair price and the staff was very nice.
We had a broken Nintendo Switch controller. Chris fixed it with no problem! Great and fast service. Customer service was superb! Thanks Chris, you saved me from making a trip to Walmart and my sanity!
Really easy to recycle old electronicsAnd computers. They quickly checked to see if the computer operating system was one they could refurbish and resell (it wasnβt).
Just have to say chris an dez are super amazing they help fix my problem took care of everything I needed wouldnt go anywhere els this place is the best and prices are on point very helpful and polite
Benjamin was very professional and nice - he repaired my iPhone 6 screen in less than two hours. He mentioned theyre always having promotions and gave me a free tempered glass! I would recommend Gadget Grave to anyone!
My Motto z phone is always welcomed there. He fixed it or is patient enoungh to help me learn to fix it. I like the respect he gives me, a senior citizen.
I have been going here for the past 2 years and ivβe had no problems with them! Only place that does the job right and will also make sure to save you money by telling you the best options instead of trying to take every penny. Best place in NWA
Chris was so awesome! He fixed my daughters iPad!!!!! Oh the excitement in our house tonight when she finds out!
Saw this place was new in town and decided to take my iPhone 6 screen in to get fixed. Look for them to be around a long time. They did a fantastic job on it. Super glad I did
Visited Bentonville location 3x now. First visit reason was due to bad charging cables. Purchased 2 and was met with great friendly service. Manager Chris helped me out and replaced one them for no difference. Great staff!!!
Wow! Great customer service! Chris in the Bentonville location located the issue with my MacBook & made the repair in no time. I highly recommend & will definitely be going back!
Great store! Great customer service! The manager is very professional and on time with his repairs!
They are the absolute best!My husbands phone was constantly restarting due to the battery not being able to hold the charge. We realized all the phone needed was a new battery but the cost for a replacement was up to $45- $50.As we were searching for alternatives, we found Gadget Grave! The two gentleman that helped us were efficient and helpful. We paid $27 for the new battery. They also sell unlocked Ipads and other devices for very affordable prices. They sell Otterbox cases $30 and up to regular cases from $12 and up. They keep the store simple, clean, and organized. Best customer service weve had I a long time when it comes to phones!
Chris with Gadget Grave has been great to deal with. Very professional, fast, and fairly priced. Helped me get my phone fixed when my insurance wouldnt and helped me out again when i had to use the warrenty. Very pleased with their services.
I really enjoy my experiences at Gadget grave. The employees are always kind and know what they are talking about. They do their best to help me out.
Shaquille helped me out with my charging port issue, it was a minor issue, but I was in and out less than 10 min. Best experience of a phone repair shop Ive ever had.
Amazing customer service and great prices! Chris is who I had the pleasure of working with and he was so helpful! Thank you Chris! Chrisβ boss, he needs a raise!! Haha
The Gadget guy Chris was awesome fixed my daughters phone and was very good price replaced screen and reset. Will definitely use again for all my gadgets..
Their quality of work was exceptional,the price was great .I highly recommend them
Great customer service. Fixed my issue in just minutes. Definitely recommend this place.
What a great place! So helpful with my phone battery issue. All fixed in less than 2 hours. Iβll be back!
Guy told me 35 dollars I was like awesome be there soon. Other guy gets on.. ohhh it will be 350!! Not Impressed. NWA cell phone repair is 159 dollars cheaper. But using my insurance on the phone is even cheaper.
We have had fantastic service at Gadget Grave every time we have walked through the door.
Amazing prices, great customer service. Thanks for helping, Taylor! A+++
Fast turnout and excellent service. Highly recommend them.
Taylor was very helpful with my phone not downloading apps. I would recommend this place to anyone! Thanks for making my day, Taylor!
Thanks Chris for such great customer service. The price was great too!
Great staff and super fast service, I will definitely recommend these guys to all my friends! Thanks
Man am I glad that these guys opened up a location in Bentonville! Ive been driving all the way down to the Fayetteville store for a while every time I need my phone fixed, because they provide, hands-down, the best service of anyone around for miles. Fair prices, quick repairs, and impeccable customer service. Ill be a loyal Gadget Grave customer for as long as theyre in business, which Im sure will be for many many more years.
Great phones and great service. Never been disappointed.
These guys are fast and efficient. Got my phone repaired in 10 minutes. Would recommend.
Amazing experience! Will for sure be back. Got my phone in and taken back for repairs faster than anyone and for a GREAT price!
Would give 0 stars if I could. Horrible experience with the company they gave me back a phone twice in worse condition than when I dropped it off. Owner Cole Thornton is a crook and offered a minimal amount to buy my phone they broke and assured me it was the best possible price, looked at their eBay site a week later and they were selling my phone in the same condition I sold it to them for literally three times what he gave me. DONT SELL THEM YOUR PHONE OR GET ANY REPAIRS HERE!!!!
Great work. Son shattered my wifes iphone screen. Called them and they had her fixed up quickly.
Quick courteous service. Problem solved in 15 minutes.
Pretty good selection of phones available, 6 month warranty of preowned products, convenient location....knowledgeable staff! A+
Outstanding service !!!!Go see these guys, up front honest
I had cracked screen replaced on my old IPhone 5C, C for cracked. Working well now, of course I dropped it and broke the screen again. Ill be heading back to Gadget grave again in a while.