I came in because my car kept shutting off and Salim approached me and asked if I needed help. From start to finish he was completely professional and amazing. I recommend everyone comes to this location! Great manager !
I visited the place and the manager on duty treated me very rudely, I asked him if they could verify how much oil was missing, and then buy the necessary amount. He replied that they were not a service center, and that because I went at that time, it was 8:15 pm, to ask that they had to do other things and the store still needed to be cleaned. I think it was a very rude deal, I told him that if he wanted me to go to another place to buy because I came here because they closed at 10:00 pm
The guy tested the current battery and the machine said Bad Battery. Bought a new one, 192.00 for the Medium of the 3 that were available. Pricing has gone up so I dont know if thats what is going on in the industry or just my car, which is a 2015 Honda Civic base LX Model, but at least its replaced and should get me through the winter. Tipping: Dont know if its allowed but I did tip just 2 3 dollars because he installed and tested it, did a good job. 4 Stars because of the price.
If you are in a hurry.you can coming to this place.The service with the most desirable technology is at your disposition no mate what is the brand of you car or the part you are locking for they have everything ready for you in a matter de time you left the store complete satisfacing.believen me.
Sorry but this is the only place in my area. There was a time the staff were super helpful to help you swap a battery or windshield wiper. They also must have to take calls and run front desk very upsetting when you are on line.
Good Attendance and got a right away, my sons car battery
PROS: This is usually my go-to auto store simply cause its the closest one around. They have your basic stuff on inventory and a staff thats knowledgable about what youre looking for. A good amount of parking since it sits in a shopping center and very clean insideCONS: Ive had countless encounters with the staff there where they just dont seem like they want to be there. Some are fine, but others give off an i dont care attitudeOVERALL: As long as you keep to yourself and you know what youre looking for I suggest making a stop in here
Dont bother trying to order online and pickup in-store its never ready for you. Ive done it three times twice they didnt fill it one time I was given the wrong item. Complete waste of time to do the same-day pickup it wont be the same day. Changed my order to Westwood, done and ready for pickup in about 15 minutes
Excellent service. My battery was under warranty and replaced for free! A great value.
Very good but price is two high for all the goods that sold in side the store
I was just there 20 minutes ago and a lovely male employee replaced the headlights in my Ford Edge. I didn’t get his name, but he couldn’t have been nicer. I wasn’t expecting the service and figured I would have to change them on my own. I appreciate him taking the time in the cold to help me out and I regret not having cash on me or I would have offered him a tip.
I was recently in there and encounter the worse store manager ever. She was completely unprofessional and I could not understand her. All she ever gave me was attitude. Would never set foot in that store again. I hope they train her better she lacks compassion towards the customers. I even saw her be rude to other customers. Luckily I was able to see her name tag Martha S. Again worse store manager and did not know her job at all. They need to change that store manager if they ever want business again.
Friendly service good prices
Staff very friendly and helpful.
All very fine.
Helpful staff. Bit of lines at times, but good service.
I had to go to Autozone for a dead headlight. Im not the most familiar with cars and every time I go anywhere to get my car fixed or get car parts, Im always hesitant or nervous. However, from now on I will always go to this autozone. I dont care if I have to wait 20 minutes sometimes because the train passes. I had a great experience and amazing customer service during my time. Chevy, the rep I worked with, was very helpful during my visit. Absolutely recommend going to this Autozone.
The staff helped us with several projects & helped put the light bulb in the headlight with no problem.
I purchased new Bosch Envision windshield wiper blades and Rain-X 2-in-1 glass cleaner & repellent. I am very pleased with my purchase. The sales woman recommended what I bought. I can now see clearly when it rains and even when its sunny. Thank you so much Auto Zone!
I was in the spray aisle and the shelves are all painted with a lot of colors. So I assume I could try the spray I was going to buy so I did so.And the lady today morning told me in a bad and rude way I wasn’t supposed to do that. I told her oh I’m sorry I didn’t know I did it because the shelves are already spray by a lot of colors. And she said ok but you’re not supposed to do that.Next time please tell your co workers how to answer customers with a good attitude and please put a sign saying you’re not supposed to spray shelves because nobody knows. Thank youI been a customer for years and today I had a huge dissatisfaction.It wasn’t the answer she gave, it was her attitude.
Good service John helped me a lot today thanks
Large selection and knowledgeable staff
Very good
Kelvin The best
Amazing and friendly. I went in because my check engine suddenly came on. I had my baby and my 8 year old with me. As soon as we walk in we are greeted and I state my check engine light is on. The guy behind the counter immediate grabs the diagnostics tool and walks out with us. He tells me to go ahead and put the kids in the car and start it. He has me wait in the car while he prints the report. He asks me if I recently fueled up because it’s most likely my gas cap. He was one of the nicest people I’ve met at any Auto Zone I’ve been to. I definitely recommend and I will be returning for all my auto parts needs.
Very helpful staff.
Walked in and was helped within 1 min and other customers were being helped and the rep took me to the section I needed and answered my questions. Very helpful!
Big thank you to a nice kid named Angel. I bought a car battery. Couldn’t lift it and he walked it over all the way to my car for me.
Amazing experience with the manager and assistant manager. When I thought my car had a bigger issue it was just a simple fix. Excellent customer service right before the holidays!
Wide variety of parts and suppliesFriendly StaffGood locationGreat span of working hours...a tad on the expensive side...but when you need it..it is there and the store is open
Just a great place to shop for groceries.
Needed a wiper blade for drivers side. It was raining a lot. Went in gentleman got the blade and kindly came out in the rain and put it on. Thank you so very much. Didnt catch your name, sadly. Great job from a grateful customer.
Jay has nursed our Audi A4 for over 20 years. And since its still roadworthy ... that about sums it up.
Knowledgeable staff
Absolutely horrible service. They’ll keep you on hold Until you just give up. Do yourself a favor travel the extra few minutes to the autozone in Hackensack, much much better service
Great very helpful staff
Told me they had a tool . Walked two miles to purchase the tool, and they didnt have it.
Excellent work! Have had three BMW repaired, all without issues. The specialist are great, and the team takes pride in their work!!
Very nice experience....helpful and caring staff. Emilio and other employees there were fast to answer my concerns and wanted me to be satisfied with the product I bought . Very professionally run business. Quick to make the customer happy!
Helps you ALL the time. Great Staff.
They always have what I need. Love their car mats. And the people are so nice!
I like to buy in autozone because the part is of excellent quality and guaranteed
Great place to get your auto parts and the staff knowledgeable and helpful
The team at Autozone is always a pleasure to work with. They help you locate the items you need and will assist you with simple repairs (headlamps & marker light replacement). Theyre reasonably priced and well worth going out of you way to find
Hello I went today to auto zone in bergenfield Im so thankful for the service I had ...Kevin checked the battery and explain how that work, excellent guy, excellent customer service !!!
I come here very often and I absolutely ALL the time request for Joses help. He definitely knows his stuff and explains in detail any question you might have. Nice and sweet gentleman, always there to help no matter what!Auto zone always has everything I need!
Fabulous prices and customer service
Definitely go to AutoZone for a new car battery. Completely satisfied with the price & service. From purchase to installation the process was quick, smooth and easy, plus installation is free!
Nice place you always find for what you looking for and if they don’t have it just place an order and will arrive faster. Service awesome!!
The guys that work at AutoZone are not knowledgeable they are over worked and under staff this is a very bad combination Ill definitely look for a different place to shop for my car parts thank you
Knowledgable staff and employees. Great for every day automobile needs.
Nice service .... beautiful Gays
Never seem to have what I want in stock. Its always lets order it and wait. Staff is friendly and helpful. Usually a decent experience other than the lack of auto parts at an auto parts store.
What a great store, a light on my dashboard went on, I asked a store employee to help me out . A gentlemen named Jose came out with a portable machine hooked it up to my engine and immediately found the problem. I bought the item in the store and drove away. Jose is a real decent person it was almost closing but insisted on helping me out. Jose is a great credit to Auto Zone . Thank you Jose
Very knowledgeable advice from their own experience.
Do not expect much help from the sales staff. Friendliness is not their strong point either. They are not openly rude, but close. They will try to push most expensive item on thier shelf. However if you know what you need, this store is a good quick in and out option.
Good staff poor selection. Advance auto parts is right across the road and they are the opposite - poor staff good selection. Cest la vie
Yes the staff is very well informed& Helpful
An employee named Justice helped me out tremendously. Always courteous and respectful. Went out of his way to make a customer happy.
Nice that they provide free check engine codes. Quick with it as well I purchase items there just for that reason
They dont have everything that I really need in stock. Also the prices are a little higher than I would like. Ive had three of their gold duralast batteries fail on me. The good thing is that they replaced them in warranty. The last batteries failed so early that I never had to pay for them. Last year after 5 years it was time to replace my battery. The price went up 50%. Not their fault but geez!Good thing I have help to install your battery and test them. Courteous service.
In and outBought headlight bulb 9003 (or H4) helping a teacher at mykids old elemetary school$12 for one ??! !Used to be only 7 or 8 dollarsPart of conveniencesSimple things they haveIm happy. U will install it on a 2013 Nissan Versa
I needed a car battery changed Ron was so helpful and quick. I will definitely be using this place for all my needs.
Very helpful and friendly place to get your parts or other supplies for your car
Been going there since opened was great until recently All New help there terrible waited 30 in line too get a part bring back the other people who know what the hell they are doing going too loose a lot of people if u guys keep it up this way👎🏻
The guys were so helpful and knowledgeable. Will definitely use them for future car part needs.
Low number of red shirts. So hard to help the customers fast enough. 3 to 5 minute wait time. Lookup the part online, and give the part number to the person looking up parts. It will speed the process.Also, former PSM or Parts Sale Manager of AutoZone from 1177 Jersey City. I understand what the situation is and I’m glad to help anyone needing parts lookup.
Great prices
Great Prices
Those guys are really awesome but i see people take advantage of their kindness. Slip them a couple of dollars when the help or have to come outside with you they give ahundred percent and know their stuff!!!!!
Good store to get car parts
Great seller treat me well thank you for the battery and light clean upThis place is great high quality service thank you again.
The best place they have very nice customer service in store
Needed low beam headlights for my car. The associate quickly found the part and I was off and running.
Great Service
Just the usual auto parts,misc supplies found in other such auto parts store.I buy OEM parts for Toyota when online and avoid the cheaply made Dorman substitutes sold in too many of these parts stores.This store tool stock is out of the question but a two year battery I purchased when I was in a bind did hold up through two winters even though it lacks strong amperage and I have gotten oil & filter combos as well as antifreeze,window cleaner, various brake cleaner and fluid at often times good pricing so 4 star does it.
Its ok i dont have a car yet.one more month to go
I always leave with what I was looking for. It helps to know ahead of time what you are looking for. I use the app or my computer at home before going. Get in and out.
Always someone knowledgeable there to help you.
Love this place for all my needs... Just wish they could fully staff the place bc the lines are ALWAYS so long.
Very good customer service Lilianna excellent!
Friendly, helpful staff. I needed a warranty replacement on a battery I bought there. Replaced in 5 min, no questions asked.
You always get the correct part because they look up the make and model of your vehicle
Was very helpful and I got everything I needed for my car!
Poor customer experience.
Their prices are not very competitive but they are great in an emergency especially when you need fluids or OEM parts for your vehicle.
Place is great for auto parts at competitive prices.
Calm store, take your time
Place has gone way down hill since I lived in this area. The place looks like bomb went off. Like Walmart the day after black friday.Everything is always out of stock. You have to order anything you need.The store is filthy as well as a mess.Just a terrible location.I only give it two stars because some of the staff are very helpful and mean well.
Great place, they usually have what you are looking for or can help you get it
Extremely short staffed....expect long wait time! The manager Giovanni Sara is absolutely useless. He sees that the staff is swamped and there are customers waiting and he takes his own time not caring how long the customers wait. I waited 20 mins and his comment was we are not a service shop so expect a long wait. If corporate is reading this--you need to FIRE him, he is hurting your brand name and by the way the rest of the staff is excellent, they pick up all his slack. The girl at the front cash register (Amber)was super helpful and was working 2 cash registers at the same time and answering phones, all the while he was chatting in the back... totally unprofessional as a manager!
I couldnt read the writing on the bulb I needed and the guy was happy to help me find it on the rack. Kick ass!
Good Customer service, but the comunication is bad I order partsz at the beginning the help was great, the staff told me was going to be shipped in a day, part of the order came and the other part I have to re order egain has been 3 days almost 4 days and the order hasnt been completed. With this bad experienced I will order from other places
The worst shopping experience ever in my life. I called to get a price for front wheel bearing for my car, have been put on hold for 15 minutes and as soon as I get the price I said I will come there to pick up the product. As soon as I get the store there was someone in front of me, she took 20 minutes to give brake pads. And I knew what was coming.. After waiting for almost a half an hour she finally pulled up my item, and I purchased it.Later on, also found out eventhough she found right item and put the right one on reciept. I have given the REAR wheel bearing and had to return and changed at another store. What a waste of a day and wouldny be able to fix my car because of these things!!!!!!
Love the fact they are open 7 days of the week. Cant do it week days. Do it on the weekend.
Had a battery replaced, very knowledgeable and friendly people working there
They had friendly staff and they found the parts that I needed. I was in and out of the store fast and the price wasn’t bad.
Great staff and customer service. Very helpful
Great place to order parts. Friendly staff.