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Advance Auto Parts
2633 Easton Ave, Bethlehem, PA 18018, United States
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Advance Auto Parts
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We
Review №1

Had to wait awhile for help finding what I needed, but otherwise it wasnt too bad. The prices were reasonable.

BC
Review №2

After an extremely frustrating morning, and fighting on the phone with Honda over their terrible customer service and refusal to help me out, I stopped into Advance Auto to seek some help with my dying battery in my lease. Don came to the rescue with tools and a smile. He was super patient with me given how angry I was with my car dealership and he replaced my battery with a happy attitude. I own my own business and I have no time to spare dropping my car at a dealer with no rental - and he replaced my battery within ten minutes. Being in the customer service industry for over ten years - I know what customer service looks like and he was the perfect example of it. This man deserves a raise, Thank you so much Don - and THANK YOU for happily handling my (unrelated to you) frustration.

To
Review №3

Excellent service - car wouldnt start - I got a jump start and drove it to Advance Auto. They tested and found that the battery was bad. They installed a new one. In and out in 25 min. thanks to a great staff. I wish I knew their names to mention them personally - 2 gentlemen and a lady.

Jo
Review №4

Bought a battery and had installed and back on the road in under 10 minutes. Exceptional service

Mi
Review №5

Don is very friendly and polite. You guys have a great employee. 👍

bi
Review №6

Great customer service. My card was low on money and they held my item till I got back to redeem it. Very helpful guys

Mi
Review №7

Your car needs to be fix or need to buy an auto part. Just go there.

Ja
Review №8

Helpful staff. One of the only stores in the area that takes a variety of used fluids including antifreeze.

LM
Review №9

Great . Put in new battery.saved me!!

Vi
Review №10

Went inthete to buy a product and they didnt carry it.

oz
Review №11

Went to Auto Zone and they didnt have the battery I needed nor could they order it. I called Advance Auto and they said they had the battery in stock. I drove there and within minutes I purchased the new battery and the service rep installed battery in minutes. Hardly any wait, excellent customer service and gave great advice on saving a digital copy of receipt for the battery 3 yr warranty.

Ke
Review №12

Advance has been one of my go-to for auto parts for 20 plus years theyre definitely in the top three

Jo
Review №13

The employees always take time so you get what you need

Ju
Review №14

They are very helpful.

Ju
Review №15

The guys that work there are very helpful.

To
Review №16

Last week I went to get my battery done the older gentleman there was excellent very professional after I told him the story of the disaster at AutoZone so I would recommend advanced auto to anyone especially this store

Eu
Review №17

Bruce acted as though he didnt want to be there and was hard of hearing. I bought the part in the store with me, however he never took time to look at the part. After asking several times about the proper gas cap, he still gave me the wrong part. I wound up having to return it. His service was subpar at best.

Ta
Review №18

I was in need of new wiper blades for the front and back of my car. I purchased the blades and, as a courtesy, the employees will change them for you. Now, when I went there on Wednesday, I purchased the blades. However, the man who went to change them said they werent the right ones and he said I needed a different kind that would cost me an additional $20. Im on a very fixed income, so the extra $20 would mean that I wouldnt be able to afford the new wipers. But he told me to come back after 2pm when another man who was more knowledgeable could help me. I wasnt able to come back until the next day, but the other man was in and he told me that the ones I had purchased were in fact the correct ones. He said he had the same car and these were the ones that he used. And he was able to install them in just a few minutes. While I would say that the service I received on the second day was excellent, I can only give it 3 stars because of the poor service I received on the first day plus the fact that I had to come back again. This store is on the other side of town, so not only is it inconvenient, I had to spend extra time and gas to go back there. At least I dont have to go back for quite some time.

Bi
Review №19

It was a little hard for me to find what I was looking for, mainly cause Im disabled. But staff was very helpful (👍))

me
Review №20

Appreciate employees who know old school motors... and those that admit that and step aside or ask for help. They have been very patient and courteously helpful as we rebuilt a 1980 Chevy 350 Grumman step van.

La
Review №21

The gentleman that helped me was very knowledgeable and I found the part I needed.

na
Review №22

Good store.

Ru
Review №23

Its one of the store I like to go to when I need cleaning products for my cars also if by any chance I need parts. The workers there always have great attitude and knowledge.

Ma
Review №24

Cool guys at Advance Auto parts! Great advice on how to do your repair, what you need to complete the repair & ways to say a few bucks! I appreciate the great service!

Ma
Review №25

Great workers. Find all you need

Ji
Review №26

The staff here has always been very friendly and helpful. I go here quite often and have never been disappointed with the service. I especially like free testing and installation that they offer on several items such as batteries. The Perks program is also a nice loyalty program which has saved me a good amount of money over the years.

Sy
Review №27

Very nice customer service. I went late at night on a Saturday and the guy took the time to change my alarm remote battery and showed me the carpets in special price.

Ro
Review №28

They had all the parts I was looking for.

Br
Review №29

Advanced Auto is usually my GO TO Auto parts store for all my trucks parts. But on a recent custom order I placed for Hi Performance Breaks / Rotors / PADs over $600 order. My sales slip stated delivery would be on the 23rd of April. I call the store @ 3:30pm I told there on the truck for delivery Ok no problem I be there Friday morning to pick them up. So my mechanic buddy shows up @ my place proceeds to take off the old parts I go to Advanced Auto to pick up my parts get to the store the staff member goes looking for 10-15mins I say let me guess my parts are not hear guy responds nope there not hear. I call my Mechanic buddy he told me to ask when they get there UPS truck so I ask the guy tells me 1200 noon my mechanic says he’s sure 1200 noon the truck gets there guy again says yup 1200 it will be hear. OK I say I be back around 1:00pm I go back home help my mechanic buddy out with stuff. Go back to store get there 1:30pm soon as I walk in store guy says UPS has not come yet. I say you said the truck is hear by 1200 noon my mechanic is at my house in the garage working on my truck & waiting on parts I need those parts I said find out how far the UPS TRUCK is. The mgr rudely says we can get our UPS truck anytime after 1200 noon. I told mgr what am I supposed to do now my mechanic is at my house waiting my parts where to be hear yesterday. Mgr told me sorry with the covid-19 pandemic our delivery’s has been slow & sometime don’t arrive on promise date. So now my mechanic is mad 2 trips to the store with no parts over 3hrs waisted. My mechanic now says don’t call me for a wile I waisted my time & money & labor on your job when I could of done other small jobs. & says don’t call me for a wile I am busy Advanced Auto really put a strain on my relationship with my mechanic buddy now because they couldn’t deliver on there services. VERY DISAPPOINTED NOW IN ADVANCED AUTO.

mi
Review №30

Go too stop

Tr
Review №31

The store has gone down the drain lately because there have been so many parts that go defective from them and since they have delivery we decided it would be more convienient for that since we have a garage 5 minutes away but no three drivers ( I belive there names are Rick Ray and Bob) have been taking up to 2hrs because they slack and the manager has turned into a big corporate freak and won’t get rid of them. They used to be good with bill but the new manager has been bad.

To
Review №32

Friendly, helpful, and covid compliant staff...

an
Review №33

Great service when I went .

Ro
Review №34

Great service. Needed a car battery asap. Purchased a battery and they installed it for me at no extra cost. I was in and out of there within 20/25 minutes.

Ro
Review №35

Walked in from the rain holding a battery wrong. A simple please turn the battery right side up would have sufficed, instead the worker became insulting, offensive, and combative. Decided to immediately leave and went somewhere else instead.

Ti
Review №36

Shop online use their codes save pick up at store.

Ni
Review №37

Absolutely the best Advance Auto Store in the entire chain. These guys will go above and beyond when you need help. My starter died while I was in the area for a wedding. Miles from home, these guys helped me replace it right there in the parking lot, when they couldnt get in touch with a garage. Never expected this much help from Advance Auto. They didnt have to do what they did, but my wife and I have never experienced such help ANYWHERE.

Li
Review №38

The gentleman we spoke to on the phone seemed very helpful and willing to help us with our car battery. When we got there, the man who assisted my husband found the battery needed, but refused to help with the battery installation. So much for their battery installation services. This is very disappointing especially after the positive reviews we saw.

Ca
Review №39

Best auto parts and cheaper than others

Sa
Review №40

Had a my questions answered by a great Manager and also learned alot about my car thank you so much for a great experience also Mr Jorge Was very informative about a new Battery that was required for my vehicle They also gave me the best price for 2year warranty thank you so much they even. Installed it for free 😁😁😁thanks again Mr Jorge and Advance Auto ....

H
Review №41

Very pleased to find an AAP where the staff is very pleasant, helpful and knowledgeable. My new go to for miscellaneous parts and car cleaning supplies. The rewards program is something new (to me at least) and gives me money back almost every time I shop.

Ma
Review №42

Great workers. Great help.

wi
Review №43

Best quality parts locally

Ry
Review №44

I prefer to do my car parts shopping online but its okay when I need a part right away which they usually do not keep in stock and have to order. Always check online to see if your parts are in stock before driving over. Oil is more expensive than Walmart but they have a better filter selection and they have a okay car detailing selection.

Al
Review №45

Guy replaced the battery in my moms car super fast and very nice. Quick and easy.

Al
Review №46

Always enjoy talking with the counter personnel, Craig and Kevin and others.

An
Review №47

Picking up windshield wipersThe staff is very helpful.

jo
Review №48

These guys are great they know what theyre talking about I highly recommend getting your parts at this location

Br
Review №49

Great workers very Knowledgeable. I would say way better than AutoZone, but lets be honest when do people ever know anything at AutoZone so obviously advanced is better .

Ma
Review №50

Good product and great service

Da
Review №51

Great. Help. Right. Away. No. Waiting good. Auto. Parts. Store

Ma
Review №52

Great help...ty.

Sa
Review №53

Good selection of car parts, (needed light bulbs). Good sales on car maintenance items.

Fr
Review №54

Very friendly service. They installed my battery and could not have been more professional

De
Review №55

We took our car here to get a new battery and they changed the battery right away, fixed the part that holds the battery in, and then found a belt that was broken and told us to take it somewhere to get it fixed. Awesome service!

Sa
Review №56

Always reliable and cheap

CR
Review №57

Rude staff....my friend & i walked inside the store for some parts & when when we walked in the 3 employees(hispanics) were talking & staring at us, i asked for information about a product & for about 5 minutes none of these guys ever even answered me back nor told me to wait, they kelt talking lije i was invisible, as a mid 20s black male i really took it to the heart.....

Co
Review №58

What can I say, the only place I go for parts. Great service.

fr
Review №59

Very helpful and installed my windshield wipers quickly

Je
Review №60

Good, quick service, and they had the parts I needed.

Jo
Review №61

Helpful, friendly staff.

D
Review №62

They know what you need, and have most everything you need. They can also order whatever you need.

Al
Review №63

Mike was very nice and super helpful.

Pa
Review №64

Good prices on oil and filter deals

Ma
Review №65

It was great. I had a battery issue and the assistant manager helped me out .

Je
Review №66

I have gone there for years and everything I have needed for all my cars I have found at location if theres anything they dont have staff will order for you and arrives in a day or two staff are helpful...

Da
Review №67

Good sales people and big inventory

BC
Review №68

Great Prices and reliable parts

Ab
Review №69

I almost always wait in line for a long time.

St
Review №70

Have a hard time pulling up their sales sometimes they dont realize what theyre doing when theyre charging you could be a pain

To
Review №71

Helpfull workers.

Am
Review №72

Did not have the CV axle I needed.

To
Review №73

Very helpful and friendly

Ma
Review №74

Great customer service

Al
Review №75

Staff knowledgable

Lo
Review №76

No longer do lend a tool or car Ob2 scanning

Me
Review №77

Usually have what you need. Staff here make you wait a long time. Staff not friendly except manager

2n
Review №78

Good place

Do
Review №79

Got what I needed

ke
Review №80

Good

Ba
Review №81

Very helpful

Mu
Review №82

Great

Bo
Review №83

Always rude

R
Review №84

Always go here for all my auto parts. The customer service is beyond belief. They always go the extra mile.

Fr
Review №85

Quick service

Ya
Review №86

Always helpful, quick service

E
Review №87

Takes to long

Ma
Review №88

Ok

Al
Review №89

Excellent

Ed
Review №90

Customers friendly

Ma
Review №91

Friendly people.

Jo
Review №92

Ok

Fr
Review №93

Its okay!

Ja
Review №94

Good

AN
Review №95

The norm

Mi
Review №96

Slow

Sa
Review №97

Wendy

ma
Review №98

Good attention

Ju
Review №99

I found everything

Information
18 Photos
99 Comments
4.2 Rating
  • Address:2633 Easton Ave, Bethlehem, PA 18018, United States
  • Site:https://stores.advanceautoparts.com/pa/bethlehem/2633-easton-avenue?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 610-861-3699
Categories
  • Auto parts store
Working hours
  • Monday:9AM–7PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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