I cant say enough about the kindness, professionalism, and talent at F&L. I first met them when they helped me out by putting air in my tires after defective tire pumps at other stations gave me a flat. Recently a fender bender wrecked my tire and rims, so I asked them to fix my car and not only did they thoroughly repair and check over my car to make sure it was safe, but they did it for a fair price and Ill be darned if they didnt do extra repair stuff that makes my car look even better than before the accident. They go beyond the call of duty here, and now they have even more loyal customers in my family.
DO NOT TRUST THESE PEOPLE!!! My grandfather has been a customer of F&L since I was a kid. Last year I brought my 2002 Ford Explorer to have extensive suspension work done. I followed the tow truck in, locked my car and handed my keys over for them to start the following Monday. Monday morning I come in to the driveway to find my belongings strewn outside my vehicle. All doors open. Many things missing. I brought it to the owners daughters attention and was told that that is how they received my vehicle. I was told that they dont have a fenced in lot so I had no reasonable expectation of safety. Theres no cameras. She was EXTREMELY disrespectful to me. Basically laughing at me and making it seem like I was lying. I let it drop hoping to speak to the owner at a later date. My SUV was finished a few days later. I paid the $2000 and took it home. 3 weeks later I go to have my tires rotated and find out that not only was my SUV not safe to drive, but they put parts on that didnt even match my vehicle. I was never reimbursed. It was never rectified. Now the Explorer just sits in my parking spot. The way I was treated by the owners daughter was disgraceful.
Had a tire repair done. No problem in and out in short time. Did not try to upsell. This is my new tire shop.
Love the entire staff and the owners... Trust their quality of work and honesty... Ive been going to them for years!!!
F&L HAS GREAT SERVICE AND ALL SERVICE PERSONEL ARE VERY KNOWLEDGEABLE.
Can not be trusted take your car some were else mechanics dont know what there doing and owners dont give a shit
There service is amazing. I bought four tires last year there. Got my inspection there. Great family owned business, great service. Happy with them. Thank you so much for all you do
I had a screw lodged in my tire. They got me in, plugged the tire and on my way in 15 minutes. Good start to my day
Bought four tires for my car about 10 months ago after an extensive price comparison. F & L had the best price and I was pleased with the service. Happy enough to return for my annual inspection. Yet again the service was excellent and the price reasonable. I think I found my new shop for anything I can’t do myself.
This is my go-to place for all my car’s service needs! They are fair, honest, and reliable! I highly recommend:)
I feel very fortunate to have found F&L Tire. Everyone is so nice, honest, and they do excellent work. I highly recommend them!
Lady at the desk was very nice and friendly. Had Good Year Max Life tires installed. I was floored when my tires were on in 27 min. From the time the car went back it was 27 min.! That was the shortest amount of time Ive ever waited and only one guy worked on them. Tires were perfect driving home on highway. Picked this place because of reviews from other customers which were 4s and 5s. Would highly recommend if needing tire!!!
I have used F&L tire for years. They are fair and do quality work. You cant ask for more.
I’ve been going to F&L tire for years and never once been disappointed not only for tires but mechanical work
Quick service and gift cards if you use good year credit card fast service
Very nice mechanics, but very rude and opinionated owner, you have to accept what he says because he is the owner never a please or good morning ... he feels to treat others as inferior who do not understand ... a bit of good manners perhaps would attract more customers instead the place is deserted ... sorry for the employees but thats what a company that treats customers like garbage deserves ... dont go there.
Friendly service and honest people. Always been happy with them.
They are very friendly, service is quick and reasonably priced. Brian took the time to explain everything that was fixed on my car and went around the block with me when I pulled in with no appointment and concerns about a new sound. Highly recommend!
I went here for an oil change and never again! The daughter to the owner was so rude and nasty they should of invested in customer service classes instead of Mastery of Machanic for her!!! No people skill.
I have been using this place for about 13 years now I have always been happy with them. I have always found the employees in the garage and the staff behind the counter very friendly I strongly recommend them. I find them to be very honest.
I love this place! Great service and prices.
Great shop, always honest and very knowledgeable. Thank you!!!
Slightly above average. The prices are competitive, especially when using the online coupons. The service is quality. The behind the counter folks are a tad short on personality, but have always been overall good to me. I do most of my own wrenching at home so Im only here once a year for state inspection and emissions.
Prices are fair and work has been completed quickly and properly the first time. Way better than the crooks at Jack williams.Update 10/2020They are still great. The work is always done in a timely manner and prices are fair. They have great customer service. I highly recommend going there.
Very helpful service staff! I came in with an embarrassing request—help me put air in my tires, since I tried myself and ended up just letting more air out. They very quickly filled my tires to the correct pressure and refused my offer of payment, since “air is free.” But labor isn’t, and I greatly appreciate their speedy and friendly help!
Very friendly and fast service thank you for helping me with my flat tire
Excellent service and very competitive pricing! Been going to F & L since their first day of operation. Family run business that cares about the customer. Their staff does not turn over and provides honest opinions of their expectations relative to the repair(s).I have recommended and will continue to recommend F & L to many friends, family and businesses.
Today was just annual inspection, got great tires there last year, fast friendly and honest service.
Always have a great experience here.
Got ripped off in labor charges while my car sat on the lift waiting for my brake pads and rotors to be delivered. I was outside when I saw the delivery parts car pull up. 20 minutes later my car pulled out of the garage. So I was charged over $120 for labor. The going rate is $96 an hour, I got charged for 1.3 hours. Which means I was charged for car to sit on the lift while my parts were being delivered. The mechanic also never went over with me that he ordered rotors which were not nessacary. This place is a rip off. Good place to get tires and oil change. The only reason I went there was because I could use my good year credit card. The staff is friendly but not worth the money for simple wear & tear on vehicle maintenance.
The straightest inspection stickers Ive ever had on my car. The team is kind and helps in anyway they can. I will very much be returning here for all my car service needs.
Competitively priced, great service.
Family owned, great folks. Best cheapest place in the Lehigh Valley for vehicle State Inspection. They also do a lot more... Oil Changes, Trans + Rad Flush, etc.12.2020 Update:Took one of my vehicles in for state inspection and the great mechanics here found out that one my front rotors was seized and the rotor was damaged. Kristin took great care of me and i can gladly say F & L Tire and Service once again went above and beyond to get the needed parts, and had me out of there within 3 hours. This is what I call top notch quality service - although my pockets hurt a bit this was all stuff that needed to be done at some point so glad this was caught earlier and nibbed in the bud. Thank you F & L Tire and Service! You guys awesomely ROCK.
One of THE best mechanics I have been able to find in the Leigh Valley! Jim even takes the time to explain everything else that he found during his diagnosis of my vehicle. GOOD, BAD, and UGLY! HE EXPLAINED until I GOT IT! Prices are comparable, sometimes, quite a bit cheaper! My SERVICE &TIRE SHOP from today on! THANX
In my 28 years of life I have never experienced or have been talked to the way that these employees have. They called me a list and raised their voice at me as if I was a child. Not once did I raise my voice or disrespect these employees like they did me. They claimed I would pay for a service in cash and I agreed to it and when I said I didnt, even though it was not a big deal because I can just run to the atm and get it they began to humiliate me and call me a list and say I am playing games and changing my story. Publicly humiliating me claiming she now has a new vehicle for the price that my invoice came out to aswell. Very bad experience and outrageous fluctuating prices.
Extremely disappointed in their customer service!!! They sold me a tire with a pin hole in the side wall. I returned there so I could get it replaced. the woman there told me she can try and get me a discount from Goodyear on Monday, I said you sold me a bad tire I want it replaced with no cost today!? She replied Sir most places wouldnt even offer a discount since you didnt buy the road hazard. this is very true because most places would except responsibility and replace a product that was bad at the time of sale!!! I will be contacting Goodyear corporate office on my own. Also as I was waiting for the to examine this tire they sod me.... I over heard the lady lying to another costumer about sensors on her car. saying if one went bad then the other three will be going bad son and you should just replace them all now at an expense of $90 a piece. Come on.... I own a business and would never tell someone that! It is a sensor that can easily be replaced as they go bad. If in fact they ever do. this woman had a relatively new Toyota car. companies who want repeat business should be trying to save their customers money when ever it is possible! not try and make an extra buck with shady sales.
Great service at a great price!
I needed 1 tire to match the 7 year old brand new spare tire and front end alignment and I was not pressured by the for any additional services.1 new tire (Goodyear RT/S 265-70R-16), 2 wheels balanced, front end alignment, tax and fees came to $201.00.--Dennis
Very prompt and professional services. Pricing is great and they dont try to sell you services you dont want.
Very friendly and very accommodating. Would highly recommend.
Weve been bringing our cars here for several years for basic service, tires, and the occasional Whats that noise. Theyve been great and have recommended them to friends.
Competent, honest and fair.
Reasonably priced and quick accurate service
Family owned. Good service
Super friendly staff. Honest repair shop.
Outstanding service and explanation of work needed.
Terrible garage! After taking my car there for oil changes for the last year plus, the oil pan needs to be replaced because the drain plug was stripped with the last oil change. They charged $440 to fix something they broke! They inflate their part charges too! Do not take your car here.
Worst customer service, rude staff and very unprofessional. Do not go to this place please take your business elsewhere.
Always great service and done right
Trust issue. Failed tire for cord showing sidewall. Spent $385 for replacements since 4 wheel drive. Two other inspection station said no cord showing so tire OK and should have passed. Moral: Avoid tire sellers for inspection.
Great service in and out 😁
Counter people are rude and constantly try to rip you off I got my car inspected and told them dont fix anything give me a call if something is wrong then id come back and they had added wipers and light bulbs to my bill when I had checked all of the lights were working when I went inI had an oil change done and they chewed up my drain plug looked like the guy used a pipe wrench on it and later on I fund the plug was stripped of its threads.
Customer service is excellent
Great service.
Reliable and trustworthy