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CPR Cell Phone Repair Billings Main St
1327 Main St #1A, Billings, MT 59105, United States
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CPR Cell Phone Repair Billings Main St
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Ma
Review №1

Very personable and patient to explain whats going on and how to fix, would recommend them to anyone needing any computer work !

Mi
Review №2

The experience here was so fantastic. My mom and I stopped my phone off and then went to lunch. We werent even half way through lunch we we got a call that he was done!Fast service, super friendly, and I got to pet his dog! He even put a screen protector on and put my new case on! CPR Cell Phone Repair in the heights is the place to go to get your phone fixed!

Bo
Review №3

Very good customer service skills. My laptop has never ran so good 😊

da
Review №4

They did a awesome job 👏 I will be a return customer

An
Review №5

Speedy and efficient repair of my S21 Ultra- new screen and all the accessories I need to keep it safer in the future.

Jo
Review №6

Boy, am I glad I found this shop. First, they fixed my wifes computer at a very reasonable charge. Then I brought in my laptop which was acting funky. They resolved that issue - no charge. Then I was able to get a new cellphone at a great price. Today I will pick up my Dell which received a SSD to replace my old hard-drive. Great place to do business with.

Da
Review №7

Was told it would take 6 weeks to get my screen in for my husbands phone and it came in two weeks. Yaya!! Took less than an hour to replace screen. Definitely recommend them!!

Sm
Review №8

Brang my busted up iPhone in and had it back within the hour after I dropped it off. Phones works as good as new again. They also have a great selection of cases to offer for any type of phone it seemed like. Great place will be back if needed.

Je
Review №9

CPR was a lifesaver! Friendly, fast, efficient and super patient with me and my phone issues. Very helpful and Ill definitely seek their expertise in the future.

re
Review №10

I called to get a quote and they got my phone fixed and back to me right away. I live out of town but they shipped it to me. Very professional. I would definitely recommend them!

Ka
Review №11

Amazing customer service. I have taken my devices to them several times, every time they have fixed them quickly, and at a great cost!

Ap
Review №12

The repair was quick, and the customer service was top notch! Not to mention the sweet greeter! Hopefully I wont need to, but if I have to go back, this is the place that has my business!

Je
Review №13

Shane and Kyle were both professional and honest. Did not try to make a sale they were not comfortable with. Told me my options offered what they could do and let me decide what I wanted to do. Called and texted when work was completed. You wont be disappointed with your experience there.

Jo
Review №14

I stopped in because a charger broke off in my iPhone. They fixed my phone in about 5 minutes and didn’t charge me for the work. Best part was I got to pet their dog in while they were fixing my phone for me.

St
Review №15

Im not happy. They charged me $89.00 and didnt fix my problem.

Mi
Review №16

I go in all the time to get the phone port cleaned out and they are so helpful and get the job done quick. I have also gone in and gotten a couple screens fixed. Super awesome staff as well!

Li
Review №17

Amazing service. Very friendly and exceptional timely repair! So happy with the quality of service I received! Will be going for my future cell phone needs!

Ma
Review №18

Im an elderly woman mildly competent in this current digital world. CPR has offered me service and help at least five times in the last three years. The patience, kindness, friendliness and courtesy of the folks that work there is heart-warming. I like the small environment. I have had prompt response on the phone and in person and the opportunity to pet the friendly dog Bear who hangs out there. I highly recommend ÇPR in the heights to anyone but especially older folks. More than once they have helped me with my cell for no cost.

Su
Review №19

Delightful. Great products and better service

Ma
Review №20

They were very kind and explained what was wrong and how they can fix it! I was very happy and appreciative ❤❤❤

Ri
Review №21

Chase was very knowledgeable and friendly. He was able to fix my fried charger port on my surface the same day! I highly recommend him for all of your technology fixing needs!

Re
Review №22

They explained what was going on and did the job fast and accurately.

El
Review №23

The staff was helpful on the phone, knowledgeable and their prices were very reasonable when I went in for service. I felt like I was treated with honesty and professionalism. Refreshing!

Co
Review №24

I came across CPR through a Facebook post and I am very glad I have taken my cell phones there today. Chase and the crew are very professional and definitely best priced in town. They have gained a lifetime customer from me and my family!

Tr
Review №25

Took my sons x box in people where friendly and know what they where doing. Quick in and out both pick up and drop off. Got our xbox back in about a week.

Le
Review №26

Very friendly people, best of all they new what they where doing. grizzly was great to

Ho
Review №27

Was treated with first class professionalism! Was very helpful and straight to the point. Was in and out without any hickups!

Bo
Review №28

Went in to buy a new battery for an iPhone 10 and the gentleman looked the phone over and suggested against replacing the battery and then told us why and explained a few things to make the battery life better and help it stay charged longer. Definitely people you want helping you AAA+++

Ax
Review №29

Friendly and knowledgeable staff cleaned my charger port for me and now it charges just like new thank you!

ro
Review №30

I showed up to the CPR on Main Street in Billings with my sons tablet. The headphone jack was stuck. Within a minute they were able to get it out and they were extremely professional and helpful. Thank you very much.

BO
Review №31

The staff was friendly and helpful by phone. I went to the store to request help with my cell phone and issues I was having with Facebook and Marketplace. They determined the problem while I waited, then declined payment for their time. I was impressed and appreciative. I recommend this business.Peggy Wendorff

Da
Review №32

Kyle was so helpful and pleasant to work with. I will definitely return for any cell phone or tablet repairs I need in the future.

Pa
Review №33

Ossum. Super. Smart. Employees they.Will. Get. Job. Done.

La
Review №34

Awesome guy and fixed my GF IPhone XR in no time at all. Highly recommended you have an inquiry with any phone repairs!

Ru
Review №35

Nice people, fixed a small problem for free.

Ta
Review №36

I broke the screen on my brand new s20 and took it to them to have it repaired. They overnighted 2 different screens and provided me with a loaner phone. Unfortunately my phone was too new for parts, so I ended up getting a replacement from insurance. I brought my new phone in and he made sure he got everything transferred from my broken phone to my new one. (It was not an easy task.) He went above and beyond to accommodate me and charged me for nothing. I will definitely use them in the future. Thanks for the great service!

Am
Review №37

Chase and Kyle are very knowledgeable and are so helpful! Very helpful

Aa
Review №38

Repair was done on time and for exactly what was quoted!

Se
Review №39

Brought my GMA in to fix her phone a while ago and the guy did it for free. Coolest dude ever. Thanks bro

Le
Review №40

I’ve been to other repair places and these guys are by far the best - and that was before my latest visit where I agreed to a very reasonable repair cost and when I came back to pick up my phone they said they got it to work fine just by cleaning it up some - and they charged me NOTHING. Highly recommend. I won’t go anywhere else.

As
Review №41

Super fast, excellent service! Everyone was so helpful and kind. I will definitely return (well, hopefully not, I’d like to have at least one phone I don’t break) and I will absolutely refer all my friends and family!

Za
Review №42

Was in to fix my screen on my motorola z4, friendly and knowledgeable staff answered all my questions and got it fixed up in no time.

Ma
Review №43

I was having issue with my daughters phone I bought there. It would not work on wifi at all. I took it back and they replaced the phone with a better one because they did not have the same model. It was hassle free and amazing service. I highly recommend them.

Kr
Review №44

The customer service is incredible here. The staff is friendly and knowledgeable. I took my iPhone in to have the camera glass replaced as it was chipped. I was a walk in and was told it would take about three hours. It was done in less than two and I was given a great deal for the work. I will be taking all of my electronics to them.

Ju
Review №45

They replaced my iPhone 7+ in less than 40 minutes when they said it’d take an hour, and my phone works great. I’ll definitely go back

Me
Review №46

These guys are great! Easy going, very helpful and knowledgeable. Ive been in a few times in the last year and they are Willing to help find something else that helps if they cant help themselves. 👌

Ry
Review №47

Went to Verizon and the repair place next to it and they said nothing they could do but new phone or fix it for $200. Came to CPR fixed my phone for $25 in an hour. Awesome place.

Ch
Review №48

Fantastic people here at the Heights location. Rather than charge me $99+ to take apart my phone and replace a part they gave it a thorough cleaning, got it working and sent me on my way. They also had the opportunity to charge me an arm and a leg to repair my Apple Watch but instead gave me a quote and said it would be cheaper to buy a new one. Overall an incredibly honest group and I can’t recommend them enough to get your device fixed and not get ripped off in the process

Da
Review №49

Repaired my laptop in a very timely manner. Also corrected another problem on my charger with my cord at no charge. Try them you will like them

Lu
Review №50

Brought my old Galaxy Note5 in for a new battery and screen protector. They actually had a battery in stock as well as a screen protector. Kyle was able to replace my battery/screen protector. Great service at a very reasonable price. You wont regret doing business with CPR!

Ro
Review №51

The work they did on my girlfriends iPhone 8+ was perfect and they got it done faster than they promised. Considering the technical difficulty of repairs on these phone, Im very pleased that it went off without a hitch.

Ar
Review №52

I would highly recommend CPR Cell Phone Repair to anyone having phone or computer issues! They make their costumers their top priority and do everything they can to fix your phone or computer! They are good, honest, hard working people and I greatly appreciate their service!

Ja
Review №53

I can’t say enough good things about how happy I am with the service I received at CPR in the Heights. They are friendly, knowledgeable, positive, and energetic. And they got the job done for such a reasonable price. Windows got corrupted during an update and they were able to recover my computer. Grateful!

Ca
Review №54

I was told there was a lifetime guarantee on screen protectors when I bought it there. Two years later my screen protector broke, I went in for the free replacement and they charged $10 for it. Ill still continue to shop there, its just disappointing that the lifetime guarantee changed during the life of my screen protector.

He
Review №55

Friendly and Willing to help with anything I have needed help with

sa
Review №56

Extremely prompt and friendly service! Highly recommend. Another huge perk - super cute shop dog to pet while you wait.

Ti
Review №57

They dont offer screen protector repair unless they get $10, with a free screen protector.

Mo
Review №58

Bought a phone from them it wont ring threw when someone is trying to call in. It keeps saying needs update you do the update and makes the phone act up worse. They wont make it right with us, we are extremely disappointed.We did stop in a few times and you guys did updates there and we did updates on our own as it says needs updates constantly and they dont work it makes the phone act up worse.

Ju
Review №59

I came in to get a second opinion on my phone after visiting another phone repair business. I was impressed that CPR took the time to open the phone and thoroughly inspect the hardware, which had not been done at the other repair store. They informed me about my options and made sure that I had all of the information I needed to make my decision about the repairs needed. I will be coming back.

Ca
Review №60

I was so impressed with Kyle and Chase! Both were so easy to talk to and so helpful! I will definitely be back... looking to buying a new cell phone soon. Thanks guys!

La
Review №61

Ive taken several phones and my laptop in. They are pleasant, knowledgeable and very well priced. Always satisfied.

Sh
Review №62

WOW!!! This is my second experience with CPR - they are outstanding!! On the spot analysis and direct repair!! These folks clearly are top of the line pros and explained everything along the way. I cannot say enough to express my true appreciation .... I will be a life time customer. THANK YOU Chase and team!!!

Ku
Review №63

Great service. Knows there products

Ju
Review №64

Kelby greeted me enthusiastically, was knowledgeable and upfront about my phones problem, then took care of the repair in the time he estimated. Prices were reasonable. I will be recommending your store to others.

Da
Review №65

I dropped my phone and needed a new screen. This business popped up in Google as being conveniently located near where I work and near where I live, so I gave them a try. They replaced the screen, and after I picked the phone up, I noticed one small glitch. I took the phone back to them, they fixed the glitch, and it was not an easy fix. I was surprised at the effort they put in to fixing this little glitch and making sure I left a happy customer. This is the first time in all my years that I have done any kind of business with a store that deals with cell phones and walked away convinced that I was treated well for a fair price. My understanding is that they work on other electronic devices. They will be my first call henceforth whenever anything related to smart phones or computers arises.

Ke
Review №66

Fixed my phone issue in minutes.knowledgeable and friendly.

Ja
Review №67

I had a great experience the day I had my phone worked on. All the staff was friendly and helpful. The next day all hell broke loose. My phone wouldn’t accept my passcode. I went back to them and they had to factory reset my phone. I lost a lot of pictures and phone numbers because I hadn’t done a backup in a few months. (Partly my fault) I figured it could be worse so I was grateful that I was able to recover what I could. The same day, my new display that they installed started acting up. One keystroke on the keyboard would result in 5,10,maybe 20 letters (random). I went back in and I couldn’t get it to do it in front of them. I thought it might be a glitch so I left. It got worse. I finally found a apple store while driving home to Mississippi and figured I’d have the display changed again and they wouldn’t service the phone since it had third party parts in it! I was furious. I felt like my hands were tied. I don’t recommend this place. They’ll tell you that their parts are the same ones that Apple uses but I don’t believe it because their parts aren’t reliable. And Apple will not service your phone after these guys have put their parts in it. You’ll end up with a paper weight instead of a phone.

Al
Review №68

I purchsed a great case for my 6s at a good price along with a tempered glass screen protector. Everything is holding up really well! Customer service was fast and friendly. I went to the store in the heights: clean and professional with a good atmosphere.

Li
Review №69

GREAT service! Easy, accurate quote, very friendly helpful staff. Highly recommend!

Br
Review №70

The guys here at CPR are amazing. They are knowledgeable, helpful, kind, and fixed my husbands phone with the easiest, least costly method. They could have easily taken advantage of us, but didnt. Thanks, well be back for sure.

cj
Review №71

My cell phone would not charge and they had me bring it in. The guy took it in back and fixed it. He did not charge me a thing. They also told be about sales they have reoccurring if I needed anything. I will definitely be going to them for any future cellphone needs.

Aa
Review №72

They were great and very helpful, they knew exactly what they were doing. Im noticing a couple pixels that are constantly green after a screen replacement,h the 4 stars, but its little more than an annoyance. Definitely recommend to those that need their services.

Ri
Review №73

Maybe good for phones, but disappointing service on Xbox. All they did was a factory reset which I had already tried. Two days later and same symptoms have returned.

Al
Review №74

The staff member in the Heights was incredibly friendly and helpful. I was in and out with a very brief wait time. My phone was fixed properly and it was very affordable. Awesome Service!

Ki
Review №75

Amazing service and friendly help! I will definitely use again!!

Dy
Review №76

These guys helped me out in a serious jam and it was affordable. The friendly staff even accepted payment in bitcoin which was very cool!! I wish I was able to give them 10 stars.

Ki
Review №77

So so wonderful! Very friendly and very helpful! Gave me very helpful insights about my macbook, have gone here several times and have never once had a bad experience! Would never go anywhere else!

Da
Review №78

Good customer service

Am
Review №79

They were great. They were friendly and willing to help even before I actually brought my phone in to be fixed. They explained everything so I could understand. They were great.

Ll
Review №80

If you need cell phone repair or phone accessories this is the best place in town.

Mi
Review №81

Knowledgeable helpful staff. Had what I needed and helped me replace my screen shield. Also needed a charger for my iPad and they had the right one. Glad I went here.

To
Review №82

Has anyone had a problem with the staff being overly arrogant or completely rude. Well Im a delivery driver for the new T-Mobile store next door and I would like to say that I dont know what the service is inside the building but when their staff comes out and completely goes off on me and calls the cops on me for trying to deliver Goods to the to the store next door then I have to imagine that is the type of service I would if I went in and tried to buy something from them now. The rudeness was not necessary calling the cops was a joke and I wouldnt recommend anybody have to deal with this staff for any reason. I usually try to give great reviews anytime I can. They help all businesses grow but the owner of this company needs to get some new staff or if the owner was the one who called the cops on me then you might need an anger management class. Well I hope this review helps keep somebody from going through the anger and abuse that I went through just trying to deliver next door.

Ca
Review №83

Fixed my broken lens and cover, had it back in my hands in just over an hour! Best of all the price was right! Thanks guys you did great!

Ma
Review №84

Absolutely excellent! Drove 3 hours just to go here. Honest and great service. Only place to go

Ky
Review №85

My cat had spilled a glass of water on my macbook and I didnt know for a few hours. I thought it was fried. They were able to completely fix it and save all of my info from it. Staff is super friendly and easy to work with and talk to. Theyll be my go to every time I need help for sure!

Al
Review №86

They are great! Went in for a screen protector and they also helped fix the headphone port by removing dirt that was stuck in there for free! So happy

Ha
Review №87

Great customer service. Explained what the plan was going to be on the repair. The quoted price is what I payed. Will be back in the future.

Ma
Review №88

Amazing.... the back of my Note 5 shattered and I called iDoctor instantly Kyle was awesome he got me in same day and my phone was fixed exactly when he said it would be on the same day. I highly recommend iDoctor!!!! Thank you

As
Review №89

I went to this place because my charger port had broken, they did all sorts of complicated things to it for 2 weeks. They have it back to me unfixed so I made a bet with my friend Id he could fix it he could have it, he fixed it with ease in one day. Ive stopped now

Ri
Review №90

Fast, fair, and friendly....Wish all merchants were this dedicated to great customer service. These guys are the real deal. If it’s broken they can fix it!

Su
Review №91

Great customer service, friendly staff. Quick repair. Having a phone that was not an iPhone or Samsung product, I was grateful they had parts to repair my phone.

Jo
Review №92

Ive had multiple phones and computers fixed at iDoctor. They are fast and dependable. One time I cracked the screen on my iPhone and they had my phone back to me in a couple of hours. Cant recommend them enough.

Am
Review №93

Fantastic and timely service! Phone repaired in an hour.

Al
Review №94

Fast, quality repairs! The staff is fun and awesome to work with!

Da
Review №95

Man I cant say enough good things about these guys! It was cheaper for me to have them repair my broken screen on a Note 9 than paying the $300 deductible on insurance! Plus you get your same phone back rather than someone elses refurbished p.o.s! Check them out for your next cell repair, you wont be disappointed.

Ku
Review №96

Sir,If you were there driver of delivery truck “40 foot” trailer and all. I wish to thank you for blocking all access including the handycap parking to all the businesses you inconvenienced for the hours you were parked. I do not understand why you would do such a thing like that when there was a huge parking lot in the back.In reviewing some of your reviews, it looks like you are experienced at different locations, why now would you block 90% of all access to these small businesses. I have had great experiences at these places and seems to me you were the rude one.Again, Thank you for not allowing me to get my haircut or get my cellphone fixed today.

Ju
Review №97

Great place! The staff is friendly and super informative. I felt assured I was getting the best repair for my device! I will be back!

Je
Review №98

My experience started out wonderful with the heights location. A couple members of their staff were very polite and tries very hard to repair what turned out to be an unsolvable problem. I had to go in multiple times to re-attach my screen that was replaced in January. Even given the frequent visits, which thankfully were covered under warranty, I would have given a better review if it wasnt for my final visit. On my last trip one member of the staff was completely unnecessarily rude and took a rough experience and made it awful. I had requested to speak with the main associate I had been dealing with up to this point because he was already aware of my particular situation. Due to the way he handled the situation and insisted rudely interrupting, even though I was discussing with a different member of the staff, made me incredibly glad that I will never have to go back to this store again. The original associate is the only reason I gave them any stars at all. Repeated visits from January to May, just to be left with a device that is less than functional could have been salvaged if he would have had any sort of basic customer respect.

Aa
Review №99

I walked right in and explained my problem of a broken screen on my Iphone. The staff was super helpful. There prices were better then a lot of the prices I have paid living in other states and city’s.

Mi
Review №100

Went in to see if my phone was salvageable, These guys saved my phones life. Kyle and Chase rock! Thanks again guys from this Texan.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:1327 Main St #1A, Billings, MT 59105, United States
  • Site:https://cellphonerepair.com/billings-main-mt/
  • Phone:+1 406-206-3437
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–5PM
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