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Road Runner Moving
3965 Natchez Dr, Birmingham, AL 35243, United States
Comments
St
Review №1

I would highly recommend Road Runner Moving and ask for Lamar and Shawn! They did an excellent job! I was able to book with short notice and they arrived on time! They helped to easy the stress of a move and were able to navigate the city traffic and parking and stairs and elevators - all the things that made the move difficult for me to do by myself! Everything made it to new locations safe and sound and with time to spare! Thanks again, Lamar and Shawn for your wonderful service!

Na
Review №2

Had a wonderful moving experience with these guys. No scuffs, scratches or dings that I know of. Very efficient and QUICK! Price was very reasonable and I wouldnt hesitate to recommend Road Runner Moving to anybody.

Er
Review №3

Such a bad experience with this company. So unprofessional on so many levels, and it starts at the top of the chain.Broke and damaged tons of furniture and items, poorly assembled furniture, and then had the audacity to lie and run us around for over 3 months.Dont be jaded by their low prices, theyre like that for a reason, you get what you pay for.Also, dont be taunted by their contract threatening to sue if you leave a negative comment online, its against the law for them to sue due to an act signed by Congress in 2016.

Da
Review №4

I would suggest Road Runner Moving for any occasion. The guys are very professional, courteous and are very mindful of the property they are moving. And the most important thing. They are always on time. if they give you a time that is when they arrive. Always willing to help at anytime.

Bi
Review №5

This company is great. They really know how to move furniture in the most efficient way, You can tell they have a lot of hard earned knowledge about furniture moving. I have used Road Runner 3 times and I always recommend them to friends and family when they move.

Be
Review №6

Best move Ive ever had, guys showed up on time clean cut, and where very helpful. They hooked up all appliances and beds with no extra charge! I would highly recommend for any move.

Te
Review №7

These guys are AWESOME! Jake and Drew were prompt, courteous, clean cut and respectful. They kept in motion, staying on the task at hand of loading our furniture (including the piano) in Birmingham and unloading it, placing it just where I directed in our home in Huntsville. They were very careful not to bump against door frames, and they were always in complete control of the pieces of furniture. I was totally impressed at how well they worked as a team and made every step count toward completing the move in record time! Job well done, fellas! I look forward to recommending you anytime our friends and family need movers.

Ta
Review №8

Great Experience! Excellent communication with the office staff. Chase Carlisle quoted a fair and competitive rate, and gave a clear outline of the moving process. Clay and Josh were my movers and they were very reliable and helpful. Easiest move I have ever made!

La
Review №9

We had an excellent experience with this company. Jake was the person in charge of the three man crew. They were courteous, on time, and moved my furniture with great care (including a grand piano). They worked quickly and carefully. I would highly recommend this company for a move.

Mi
Review №10

I would defiantly recommend this company to my friends and family. Everyone is extremely nice and very professional. If you are looking for a moving company to help take the stress out of moving, you have defiantly found it.

An
Review №11

We called 3 different movers to get estimates and were impressed with the way Road Runner would handle all our belongings. His men did an excellent job-even hung all our clothes in the closets. We will definitely call them next time we need a moving company.

Pe
Review №12

DO NOT USE THIS COMPANY! Tell your family and friends as well. Here is my experience moving from Bham to ATL (you cannot make this stuff up). I have moved over 20 times and they are the worst movers Ive ever used.1) They brought the wrong sized truck so many items were left and had to be brought later. Some of which never came at all.2) They significantly damaged a number of items including my grand piano. I spent $500 to fix the piano and they refused to reimburse me.3) They lost items. They actually left them on the truck. After 3 emails and 3 phone calls and 2 weeks later they found them under some blankets on the truck. This was only after I demanded reimbursement for the missing items.4) Worst of all, during the move the lead guy made inappropriate comments to my 15 year old daughter on 3 different occasions to the point where she felt uncomfortable and went out of her way to avoid him. The lead guy did this.I have now gotten an attorney involved. They are a terrible. Use anyone but them. Feel free to private message me if you want any more details.

Pa
Review №13

Timely, efficient, pleasant and dependable! They took care of everything, were in constant contact with me and charged me a more than reasonable price. Truly my least stressful move, I recommend them to anyone looking for a worry and drama free move!

Vi
Review №14

The two fellows who moved me were punctual and courteous. They were efficient and very careful with my furniture. The cost was reasonable. I will call them again if I need moving services.

Hi
Review №15

Road Runner Moving company was an absolute blessing for my fiancé and I. When faced with a last-minute military relocation, the staff at Road Runner Moving worked to squeeze me in to their already tight schedule, with no hesitation. My movers, Lamar and Jonathan were outstanding. They were on time, prepared, motivated, self-directed and the quickest moving team I had ever used. They were also so personable. Moves can be stressful but they made our move so easy and effortless. If you are looking for a moving company that is the best of the best, this is it. I highly recommend Lamar Hawkins and Joanathan White. I will recommend this company to anyone who is in the market for a mover and will be a faithful customer of theirs for every move of my own. Thank you so much, Road Runner Movers!

Ti
Review №16

Great job, showed up on time, called that morning to confirm, guys were super nice and handled my heavy things well. Not a single item or wall scuffed. I will use them again.

da
Review №17

Pleasantly surprised to say the least. This was my 1st time hiring a moving company & to keep it honest I had my trepidations. A friend had referred them so I took a chance. Its very rare for me to review a company on google, but these guys deserved it. Vladimir & Cody showed up and went straight at it. I thought I would have to stay on top of them with all the horror stories I had heard about hourly rates with movers. I couldnt have been more wrong. Professionals through and through. Will definitely recommend them to everyone I know! Keep up the good work guys. Thanks.

Ch
Review №18

Road Runner helped with my move to Ross Bridge. They were professional and extremely fast! Would highly recommend their services to friends and family. A+

Al
Review №19

I used RR Moving twice in our move to and from an apartment in mid town Birmingham. They were professional, prompt and courteous. They charged exactly the same rate both times and finished within a few minutes of the same on both moves. Overall, I will use them again should I need a moving company.

Ja
Review №20

Steer clear of Roadrunner! We paid them to site our furniture and furnishings during a remodel. When our belongings were returned, our rug was full of mold and mildew. Roadrunner said they would either clean or replace the rug. Three months and numerous phone calls and emails later, Roadrunner hasn’t done anything they promised to do — and haven’t even returned the rug they ruined. They lie. They’re the worst.

An
Review №21

DO NOT USE ROAD RUNNER MOVING !!!!I just had to buy a new washer to replace the one broken by Road Runner Moving during move! All because they didnt secure the drum with bolts as advised! This is in addition to the piano technician I paid to correctly assemble the grand piano they struggled to move and assemble. Furthermore owner Chase Carlisle lied about his relationship with Ellis piano who refuses to use his moving company due to problems they have encountered with Road Runner Moving and Chase Carlisle. If you are even considering this company be warned.!!!! Chase is a smooth talker when he wants your business but does not deliver what he promises and makes no attempt to rectify problems. The issues began the day of the move when the correct number personnel and trucks I contracted for did not show up. The company is not what they once were under the leadership of current owner!!!

La
Review №22

Amazing movers they showed up was very respectful handled my furniture with care padded everything made sure they didn’t scratch my floors they didn’t slide anything were just amazing thanks so much Roadrunner for making my moving experience amazing !!!

Er
Review №23

DO NOT USE THESE PEOPLE! This is the WORST experience my family and I have ever had. They didnt load the truck properly so there wasnt enough room for our things. The guys were on their phones all day so near the end they were rushing to get everything done and were so sloppy. They threw our flat screens in the truck without any protection, we had to tell them to please put a blanket over it so it wouldnt crack. They left so much stuff that they said they would get then said it would cost an arm and a leg to bring another truck to get everything else because they didnt pack properly. To top it off they asked my 75 yr old father if they could pull the truck through the front yard (to save time=money) of our new houses pristine yard when the driveway was maybe 5 extra steps. My dad did say yes because he tries to save where he can but PROFFESSIONALS WOULD NOT EVEN ASK. The tire tracks they left are horrendous looking. And were missing a leg to our sofa, screws to my sons bed, and thats just what Ive noticed so far. I dont know how this company stays is business let alone has positive reviews.

Ma
Review №24

Zero integrity company. Listen to the other negative reviews - they are the truth. If you are considering any type of move, I would highly advise using another company. ANY other company. The amount of items broken and missing (including a 70 TV, surround sound speakers, broken furniture, irreplaceable decorations, missing parts box making it so we still have not been able to put together beds, etc.) has made working with Road Runner Moving one of the worst experiences of our lives. Chase (President), April and Jeremy have made ZERO effort to return calls, respond to emails/text messages for the past 2 weeks. Horrible, horrible business.Consumer beware!!

Am
Review №25

Ive never had to move items on my own before and the gentleman that answered the phone laughed in my face when I asked a few questions about the way their business works. He was rude and condescending. I may not know much about moving but I know that a business is only as good as the people it employees and I wouldnt trust that man to hold a fig leaf from my back yard let a lone a house full of furniture. Thanks for nothing.

st
Review №26

I wish I had read the BBB complaints and taken negative reviews seriously before hiring this company. Paid over $6,000 for a large move. Was told all items were insured. When a tabletop shattered (a normal part of any move) I was told by the movers and management that it would be reimbursed. I was asked to get a receipt. Went back to the store to get a receipt and submitted it. Giving up after 6 months of trying to get someone to return my calls or emails.

dr
Review №27

By far, the best moving experience ive ever had!! The movers were great, the hourly rate was very reasonable! Highly reccomended!!!

J.
Review №28

I would recommend their services to anyone. I used their services to pack, move, and unload my house. 1st of all, The guys that came to move me really did handle my furniture as if it were their own. I did not have to deal with any of the hidden fees or charges that Ive run into with other companies in the past. These guys have the process simplified and it is very straight forward. After comparing their prices to other companies it was a no brainer. We all know moving day can be so stressfull and road runner really goes over the top to make sure you dont have to worry about anything!

Ja
Review №29

Moved a few things into storage and these guys were timely and professional. Thanks to johnathan vlad and Jeff

Ma
Review №30

Fake reviews, fake likes, fake engagement, false advertising, horrible business practices and zero customer service.

Ed
Review №31

Told one thing and charged another. Movers were very unprofessional. We had to constantly search for them while trying to load truck. Said some very unprofessional remarks several times. Horrible experience!

Information
31 Comments
3.8 Rating
  • Address:3965 Natchez Dr, Birmingham, AL 35243, United States
  • Site:http://movebirmingham.com/
  • Phone:+1 205-945-8339
Categories
  • Mover
  • Moving and storage service
  • Moving supply store
  • Piano moving service
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
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