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The UPS Store
7491 N Federal Hwy Ste C5, Boca Raton, FL 33487, United States
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The UPS Store
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Me
Review №1

If you have a large shipment DO NOT BRING IT HERE. Specially Amazon FBA shipments. The associates are rude and definitely not qualified to even carry 15lbs. They throw your boxes because they can’t lift it and won’t accept the help. My husband tried to help them accommodate the boxes and instead of being thanked he got yelled at. Definitely never coming back.

Ri
Review №2

Unlike the other two UPS Stores I have visited this location is TOP NOTCH. Very friendly staff, always smiling and willing to make your experience a pleasure. Labels your boxes for you and even does minor taping if needed at no charge. Will use them exclusively for future needs 👍

Sh
Review №3

I needed a notary agent so I stopped by this store. The service was prompt and polite. The lady signed the documents in a professional way. Thank you.

Fa
Review №4

Excellent service. Edwin helped bring my boxes in (because they were too heavy for me), and then packed them in proper boxes (mine were more storage than shipping); Rose methodically prepared the shipping labels and forms. Oh and they also accepted my cable box and modem so saved me that extra trip. Caring attitude and great service. Thank you!

Tr
Review №5

Had 2 not too large thin boxes and got told “I don’t have room for them”. I’ll be going elsewhere from now on.

Li
Review №6

This is the only UPS store I will use. The amazing woman that works there is so friendly and makes me feel very comfortable if there is something regarding shipping and how things work. She is always there to help with a smile.Excellent Service!!!!

MI
Review №7

I got to tell ya. The lady that works in there “Rosa” I believe her name is??? So friendly it’s almost like talking to myself. LOL. Really though she’s she’s personable helpful and just a great person all around I appreciate y’all service and being that I’m only half a mile from their living in Boca Teeca I appreciate it. 2 thumbs up here 👍👍. Pvt.Mike Barone👌🏈

Je
Review №8

Ive had a po box here for years. Never had an issue. Always accommodating. Clean store. Good.

Da
Review №9

Rose the owner is the store is by far the worst. UPS should shut it down. If your not buying something she dont care. Also why do I always hear kids yelling in the background. Is this a daycare or UPS store?

Da
Review №10

I have had a mail box at this UPS store for over 15 years and Edwin and Roseline (owners) have been by far the best managers. They do a fantastic job and are always attentive with personal and professional service and a great attitude. Highly recommend their services.

La
Review №11

Its 8:05 am and the store is not open, I have to be to work at 8:30a.m. and this is unacceptable. I should went to another location

Ta
Review №12

My business has been receiving mail (mailbox account) at this store for over 11 years and with the new ownership, we are very pleased with the service. We are virtual and need our mail forwarded regularly. Rosa is always friendly and helpful in making it happen, even when she’s busy. We recommend this store to any business in the area.

S
Review №13

Slow w/attitude: anytime we have attempted to drop off packages, each event is greeted by the Male attendant who continues to move at a snails pace- furthermore, delivers an attitude and slows down even more as he recognizes a line is forming due to his lack of concern for customers business needs- he then decides to take a break in the back office, holding up all customers even further ... He Returns w/ more attitude. IF ever asked a question he simply goes out of his way to respond with answers having nothing to do with the question. This male owner of the UPS Franchise is extremely difficult in every service requested of him- substandard business practices and we are reporting this location to the Districts Franchise Office as this guy needs to be removed from this shopping center. Do your job dude!

Ma
Review №14

Great Location. They go above and beyond. The gal that works there, helps pack stuff, search address and much more. Always friendly, quick and easy. They go above and beyond. Best location I have used thus far.

Ca
Review №15

Everyone was very helpful and explained all of the options for shipping my package. Very short wait. Great experience!

Ke
Review №16

Personable staff. Very helpful. Any business you need done, they will get you done in short order time.

Fr
Review №17

I always use this UPS store. They are very professional and very nice. I am always happy with the service I receive at this store.

Ri
Review №18

Quick, knowledgeable and extremely efficient! The help is unparalleled and professional. Rarely have to wait and when we do its never long. Actively reccomend.

An
Review №19

Rosa is an amazing employee and goes the extra mile to help you. Outstanding customer service. Give her a raise!

Ch
Review №20

Excellent in every way. Rose the manager is knowledgeable and competent. She knows and greets every po box renter by name.

Do
Review №21

Friendly people. Fast service. Very knowledgeable about the different rates. Very helpful.

Ca
Review №22

This store should get no stars because it was not an option to give it no stars or a negative star rating. This store is a disaster!!! The woman who works there is as useless as can be. She is lazy and arrogant. Her customer service skills are nil. She turned me away with packages three days before Christmas. She said the trucks would not pick up the packages. I went to another UPS store in Delray and they accepted them with a smile and thanks for using their store. She refused to take a mis-delivered package to send back to the company. The store is conveniently located for me but I am going to drive out of my way to go to another store and avoid this toxic woman at all costs. She gives UPS a bad name.

La
Review №23

They did a great job wrapping and shipping my breakables, not one was damaged when I received them...THANKS a BUNCH!

Ma
Review №24

Friendly and efficient service, and my package arrived on time. I would definitely use this location again!

Li
Review №25

This is by far the best most efficient fastest UPS Store EVER. Courteous and polite as well

Su
Review №26

I go out of my way for this store, and always get great service!

Pa
Review №27

Prompt attention and willing to help with package making sure zip code, etc is correct.

Be
Review №28

Quick, efficient and cheerful service. What more can I ask?

No
Review №29

Outstanding service. Rose and Edwin are the BEST!!!!

Ra
Review №30

Friendly professional atmosphere with a great staff and owners who care. What more can you ask for!!!

Da
Review №31

Friendly, Very helpful and very Professional. Only UPS Store that I use.

Ry
Review №32

Great service! I was in and out in less that 2 minutes

St
Review №33

Friendly and very simple and quick to do business

T
Review №34

The staff at this store are always pleasant and efficient.

Ch
Review №35

Great location and very good service

T
Review №36

Great Service, friendly and professional staff.

Do
Review №37

Fast service, nice staff and through

Br
Review №38

Great customized service.

Na
Review №39

Always friendly and helpful

El
Review №40

Good service!

Em
Review №41

Very helpful, fast service

Az
Review №42

Friendly and professional staff!

Information
11 Photos
42 Comments
4.8 Rating
  • Address:7491 N Federal Hwy Ste C5, Boca Raton, FL 33487, United States
  • Site:https://locations.theupsstore.com/fl/boca-raton/7491-n-federal-hwy?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
  • Phone:+1 561-241-3064
Categories
  • Shipping and mailing service
  • Business center
  • Freight forwarding service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:Closed
  • Tuesday:8AM–6:30PM
  • Wednesday:8AM–6:30PM
  • Thursday:8AM–6:30PM
  • Friday:8AM–6:30PM
  • Saturday:Closed
  • Sunday:9AM–4PM
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