Right next to Prudential Center shopping mall. Nice store wide selection of foodstuffs and alchohol. However there are a few issues with the management of the store that you will notice after frequenting it.

Great supermarket if youre staying in the local area. A busy and popular spot it seems but they can handle it no problem. Staff are always very nice. Great fresh fruit and veg and a large wine and beer selection. Hot food counter seems to be a real draw for the locals too - looks decent. Well run automated checkouts that move fast. Recommended.

This location is not bad. Very convenient to get to by bus, train, or walking. However this is the only location I know that will always have damaged fruit or rotten fruit mixed in with somewhat okay fruit. I have never had much luck with that here and Ive been going here for about half a decade. You can find almost any other product there besides good fruit.An the line build quick but its only because there are so many students in the area. Other than that this location is not bad at all.

Employees are not trained well. I was told that I couldn’t add my rewards card because I had screwed up by bagging my own groceries instead of telling her before she began scanning… frustrating experience

You can get there, almost every thing. Good food and cakes.

So, the 5 stars are for Star in general. I really like the chain and find everything I need there at good prices. The location by the Pru is fine. Its a pretty clumsy layout and the checkout area can get really crowded and feels hectic. Still, for a big grocery store in the center of Boston Its great.

We were visiting Boston and staying nearby in a studio. This place had a great selection of everything we needed. Yummy bakery section too!!

This supermarket is really huge, there are a lot of different aisles and areas to shop.Sometimes is hard to find what you are looking for, but if you ask to a member of the staff they will take you to where it is, they are nice.They have a lot of different sections, the grocery is really big too and they have a lot of cheese types. Theres also Free WiFi but sometimes doesnt work fine, so be patient.Cashiers are usually fast and lanes usually go fast.

Relative to other grocery stores in Boston, this store is not overpriced like some reviews have said. They have a great selection, fresh produce, and better prices than other downtown grocery stores.

I came to purchase a floral arrangement and asked for a ribbon to wrap the flowers so the sleeve stayed in place and looked presentable. The Florist refused to give me a ribbon and told me the 99 cents ribbon was for only balloons. I told her Ive brought flowers here for YEARS and else where and never heard of that. She then tried to tell me I had to but a back of ribbons. I went to customer care and they then said she was wrong and needed to give me a ribbon and that it was string. When I went back the florist gave me a horrible attitude even though I stated I was on my way to a funeral and these just need to be presentable. As a purchased my flowers and said thank you she refused to respond. Horrible I think her name was Aaliyah. I attached the ribbon below. Ridiculous

This is the closest grocery store to me, so because of the convenience I do most of my shopping here. Definitely not the lowest prices by any chance, and I suppose its because of the location. Overall, it is always very clean, with good selection of many different items, and the staff are very friendly and welcoming.Two points which make it a not-so-ideal shopping experience, however: first, prices. Second, their policy on alcohol sales. If you have an out-of-state drivers license and are younger than 25, you have to show a US passport to buy alcohol. I understand that it is likely a precaution against college students using fake IDs, but it is very inconvenient for me to have to take my passport to purchase alcoholic beverages. Also, my partner is not a US citizen and has an out-of-state drivers license, and Star Market did not accept their green card nor their foreign passport as a form of ID, so there is literally no way for my partner to show ID. Not a very inclusive or accommodating policy.

This place is great has everything great place to go grocery shopping.

Clean market! Well organized and great weekly deals

Very good price for the fresh live lobster today. They can steam it for you too. 3 medium lobsters costs me less than $30.They also offer good selection of vegetables and fruit.However, it’s always long line here at cashier. Make sure you are not in a hurry.

A heaven for a student living amidst the calm and chaos of the city. A little overpriced, but you get the necessary things.

Very clean, good customer service, & majority of the prepared food is bomb....

I had a very poor customer service experience at this location and wish to be contacted about it if possible. They seem more concerned about running a circus than a grocery store.

Great place but the prices are too high just because of that presidential building next to them they look like they look at the area hotels in the Prudential center and they want to raise their prices which they shouldnt whole food market has better prices than them and they have better quality food

Love this star it always stocked and clean customer service is on point

We can buy various fruits cheaply. The cashiers are not friendly.

This star market is overpriced, but very clean with large aisles relatively speaking for a downtown Boston supermarket. To be fair all Boston supermarkets are overpriced with the possible exception of market basket but this ones closer to where I live and open till 11:00 p.m. which is nice. I miss when they were open till midnight, and even more when they were 24 hours but I understand thats not where the world is anymore. Overall not a bad place to do your daily/weekly grocery shopping.

Great little store has most things you need, well stocked with all amenities and food items. The staff could be more helpful, they seem disinterested.

Well stocked up supermarket with plenty of fresh food and ready meals.Good selection of vegetables, bakery and wine.Not particularly cheap but handy for the everyday shop.Starbucks inside.

I ordered sashimi here for lunch. It was okay but not as fresh as I had hoped. Seems to have a large selection of basic groceries.

Horrible! Went to the Border street Star market in East Boston, steak tips and steak on sale. Nothing was available. So I opted to buy pork instead. The meat was spoiled even though it was marked fresh with a current date. 5 differant mistakes, they charged me for 3 butters instead of 2 and overcharged on my eggs. My daughter bought american cheese and the label was for mortadella.im sorry but I will never go again. Not even an Im sorry. Let me mention,that we were in a rain storm and I had to drive all the way from home again.

Incredible range! Better signage would really help find what you need but all good apart from that.

THIS SUPERMARKET IS EXTREMELY AMAZING PLACE TO SHOP AT!! AMAZING BARGAINS!!

This place is clean they also have sanitizing station And as usual everybody wear a mask it is a great place to shop.

Wide range of selection at great deals

Highest priced supermarket I have ever been in.

Convenient location. Clean store and great layout + selection.

Star rewards are decent, usually saves me $1-3 a trip. Love that my Amex Blue Cash preferred gets me 6% cash back here. Usually come here if the Trader Joes line is out the door, or I need a specific item they dont carry.

Went to Star Market today and tried to purchase alcohol but was denied when the cashier saw my out of state id. She informed me of a policy where they do not accept out of state ids for people under 25 (I am 21). I would completely respect and understand this if it weren’t for the fact that less than 1 minute before she had sold alcohol to my boyfriend of the same age with the same out of state id. I am confused as to why his 21 year old out of state license was acceptable, but mine was not. If you have a policy such as this that you are going to enforce, it should probably be done regardless of gender.

Two part review:1. Telephone customer service is terrible and lazy. Called to ask if the seafood department steamed lobster. Woman refused to transfer call or find an answer.2. Walked to market and found that the seafood counter did steam fresh lobsters. The gentleman behind the counter was great. We were staying in a hotel. He cracked the claws and cut the tails.Thank you seafood department. Customer service department, you need training.

My go to place for salads these days.

This guy pretended to put his mask on when a supervisor walked by but immediately took it off to hand the customer their food container. When somebody lowers their mask under their nose they’re breathing only through their nose which means all of their breath and all of the issue comes right out and the mask does nothing. The cashiers often lower their masks as well.

Great place to shop + workFrequent sales offeredOpen 7a to 11pClean & tidyFresh products

Excellent selection. Much better selection than Star Market Fenway and exponentially better selection than Target Fenway. Star Market Fenway:. Youve earned my loyalty.

Lots of choice. Easy to find everything.

Love this location and I come a lot. However, I’m starting to really feel unsafe. There is little to no leadership in the front of the store helping to regulate 6ft distance lines. Lately there has been so many people ignoring social distance roles within the store.

Stock has always been slow to be replaced, and now it can barely be obtained. Wholesalers are way behind.NOTE: This chain has always dropped popular items w/o ANY replacements planned. This store will have 18 rows of the same product w/o any variation on a line. EX: 9 rows across of strawberry preserves, 6 rows of raspberry preserves, but not any cherry, blueberry, or even grape.BUT THEY GOT 2 NAMES THEY USE SIMULTANEOUSLY.Should we meet at Prudential Shaws or Prudential Star?Retail grocery stores are dinosaurs, and meal delivery services are great if you dont need choice or value.MOST IMPORTANTLY: mind the mice. They have a bad rodent problem, and if you drop your bag in here you could easily take one home. Errr!

This is my favorite place to shop in Boston. Convenient location in the heart of Back Bay, friendly staff, knowledgeable managers, and the star market app always works!

Very good place

Good to shop. Love the cook food section. Very help

This is a big store with many options

They have a big selection of beers and wines.

The home made guacamole is delicius 👌🏻

Go for the Pizza, well prized. The soup are pretty good, but the buffet is way too expensive.

One can find all the daily need things here.Also, cakes here are amazingg!!

This Star Market is has regular deals on meats, produce, and liquor. I come here knowing that it wont be as crowded, and that the staff will be competent enough to assist me (especially in applying coupons).

Great selection but the staff were not particularly helpful when asked for assistance.

Spacious stores with good selection of diary products

A very large grocery store where you can find everything, everything you want. I like the store staff for its cleanliness and location. I am pleased to visit this grocery!

I’m able to find everything that I need. The staff is very helpful as well!

Good selection, helpful staff. KEVIN in seafood is the man!

This store has always had a fantasy reputation for their cleanliness and also great customer service. When I go I am always treated with a smile and a hello. They have one of the best meat and produce sections, veggies always freah constantly stocking the shelves. Great store.

Everything you need all in one grocery store! Added bonus is the Starbucks inside the store, a very well stocker wine, liquor and beer section, and anything else you can think of for a grocery store.

During pandemic theyve never had lines to get in and the place never feels packed. Their attention to cleanliness is apparent. Reasonable prices for staples but for produce and proteins I prefer whole foods.

Star Market in the Pru is (unfortunately) my regular grocery store given where I live in Back Bay and whats convenient for me (I often stop here on the way home from the gym). One of my favorite things to do is grocery shop and unfortunately, this place doesnt make it that fun (I would much rather go to Wegmans, but can only go when I find the time).PRICES: In general, the prices are not great, which is understandable given its location in Back Bay Boston.QUALITY: Nothing special but not bad...good meat and produce selection (which is the majority of what I shop for).MOBILE APP: Despite the higher than average prices, I do appreciate the deals they send me on things that I shop for which helps save me money. I also do enjoy accruing points so I can get rewards that I can apply to future purchases. I will say, sometimes the app is slow to update and I sometimes dont get savings when I put my phone number in at the register and they are not good at dealing with it (and then you have to wait at customer service).SERVICE: Unfortunately, this is the worst part of Star. I have had issues with prices or the mobile app several times and have gone to customer service only for them to groan or roll their eyes like I am doing them a disservice. Not my kind of customer service.SELF CHECK-OUT: This is the worst self-checkout system I have ever dealt with. There are no instructions on where to put your basket and if you put it in the wrong place (which I did), it shuts down and they have to get an employee to start it back up for you. They need it to be clearer and have accurate signs (and this is coming from a millennial).Again, I will be back because its what is convenient but I dont love it.

Amazing products! Decent pricing, close by! Friendly staff!!! My go to!

Lots if choiceVery good and affordable

Star market has reasonable prices and a great location at Back Bay! Really csnt complain with the selection and cleanliness of the store. Would recommend!

Mall is great but parking is bit expensive.

Very nice. Has all a supermarket chain should have...prices ok. Better than S&S..

Awesome place to buy groceries flowers fruits

This is a pretty great location for this Star Market because when Im in the city and I need groceries for work, I can just pick them up here. The store is kept tidy and always stocked because it is a busier location. Staff is always helpful in finding things and keeping check out lines moving.

Nice variety of items. Layout was a bit confusing. Fair prices. The staff didnt seem to really like their jobs a simple price question (as item had no price) resulted in...sorry thats not my job...if you can find a manager... we left the store instead.

Very nice employees and food

I would call this grocery store perfect. Perfect showcase, clean, fresh fruits and vegetables and a very large assortment of products. I like everything!!!

My home store behind Copley plaza/ Prudential building, quiet time for seniors in the morning, great service, self check out, lottery, liquor, or grab a snack on the go, parking is an issue, many cabs & ubers, tourists and locals abound the area, shopping mall steps away!

But parking is the worst in townDont take your car to this place

Full grocery, with a huge selection of prepared food...sushi, subs, salad, soup, pizza, fried stuff, etc. Great location with convenient outside tables and seating.

Cool Store in Middle of Boston👍

Good product selection, especially meat and seafood. Fair prices if you use their coupons and look for savings. The store is organized and tidy. Usually not packed.

This is a pretty great location for this Star Market because when Im in the city and I need groceries for work, I can just pick them up here. The store is kept tidy and always stocked because it is a busier location. Staff is always helpful in finding things and keeping check out lines moving.

Nice Place. The Starbucks inside is Great. The clerk was Very Friendly

Store typically has a great selection for a relatively small footprint (including an alcohol section). Can get really crowded occasionally, but overall a solid grocery choice in the city, especially if you are looking for harder to find ingredients!

They have everything you need, prices are good, store is big and they accept Husky dollars

My favorite grocery. I love him exclusively for the large selection of herbs and spices. There is also a huge amount of confectionery here.

Good selection of foods and produce. Also has a good salad bar and a fair hot foods bar, fresh pizza and a liquor store and florist! One stop shopping...

I love this Star Market its so huge. 😍

Always a lot of selection and good foods. Good service too.

Wow,class!, excellent selection!

Clean open spaces. Excellent customer service. Great place to shop.

Always good, always fresh.

You can find in this store the truth, everything you need for the home and also to enjoy the prepared foods they offer, it has a huge and varied menu to choose from to taste. This site is recommended, it is near the Prudential Mall and Copley Plaza Mall.

Great stuff and the prices are good too!

We loved Star Market when we traveled to Boston last year. It was SO convenient to our hotel and when we were too tired after a day of sightseeing to get dressed and go out to dinner, it was a lifesaver. the hot bar was great and reasonably-priced - good selection. Bakery was fully stocked and deli had a big selection. Now when we travel, we always look for a citys Star Market!

Don’t bother going to this star market. Need to spend a certain amount to have parking validated and didn’t even validate it! Claimed to say u must shop under 45 minutes when most places is an hour. Very upsetting when I had to pay when I was just a few minutes over.

Fullly stocked, clean but a wee bit pricey.

Great store. So close.

Its great and clean! Has almost everything you need but Im always yearning for more

Conveniently located downtown for business travellers. Easily accessible, not a market, but a fully stocked grocery store. Range of store brand to name brand products, great selection of wines, cheeses, cold cuts. Large hot breakfast/lunch counters with many items to choose from. Wide selection of hot soups. And many items on sale.

Every time I go to The woman that always serves the pizza needs to work on her customer service. She’ll look at you, does not greet/acknowledge you. She needs a good talk in the back room.

Very well stoked place with everything. They sell warm food buffette style by pound. Average prices and good service. It’s a 24hr store.

Employees always work here as if they are just waiting for end if day, acting disrespectful and often being rude. Regular super market with few items of really good value, for most of the groceries better head to nearby Trader Joes where prices are always better.

They have some of the best fried chicken youll have at a supermarket and inexpensive too!

They didnt have a couple of things That I really wanted, but everything was OK.

Worst customer service.A lot products just missed and they dont order.Very expensive.

Always clean and excellent service. 😊