One young lady was nice the one who actually did the engraving of the plaque was not as nice. I guess we asked one to many questions and her mood seemed to turn sour quickly. The job that we needed performed was done but customer service was lacking.

I came in to buy my girlfriend a gift for her birthday. I must say that Amanda gave me the best customer service I have ever been given. Gave me great suggestions, showed great patience and willingness to help.

Very friendly helpful sales people, atmosphere is very friendly and welcoming.

Excellent Customer Service. I bought two Christmas ornaments for my Niece and Nephews family. They loved them. All with the help of the floor agent who help me pick the correct fonts for the lettering.. Thanks my dear...

The two guys in there made my whole day super friendly patience and they helped me choose a nice gift very kind guys this was my first time visiting and I loved it

Wow. Somebody hates her job. The lady working in the morning of Columbus Day could have not been less interested in helping or attentive. 0 points for customer service.

They always have unique and authentic items. A great place to purchase something meaningful and memorable

I love looking and finding something special for someone who is special. The service is great, and sometimes you can find something there that you havent seen in some of the major stores.

I have been shopping here for years and joined their club. Went there for gifts for this past Mothers Day, (yesterday, 05/13/18 was Mothers Day.) I realized I erred at the end of the transaction and requested if I could put in my phone number for their club membership. I was astounded, to say the least, when I was told I could not be found in the system. The cashier liked me up several times/several ways but she said I was not in their system. Looks like youve lost a list customer Things Remembered!! 😪

Always great for a last minute gift.

Just ok, the sales person was not helpful.She did not even attempt to help me or make any suggestions

Interesting selection decent prices

Great gift store.

Very nice hotel

Very poor customer service

Field trip.