I called ahead of time and ask about a specific product. The lady who answered the phone said yes we have it. I drove 15 mins there she was blasting music to the point I could barley hear what she was saying and they didnt end up having it
Awesome staff timely manner good at what they do know about what they’re talking about good prices
Visited from out of town and stopped here because it was close to where I was staying. My experience was quick and easy. Was helped out by Isabelle, she seemed very knowledgeable and personable and made my experience that much better. Would definitely recommend.
I came into this store today for the first time. I walked into a very unpleasant seen. The customer was nasty, extremely angry. G the salesperson could not have been any nicer!! He was patient and not rude at all. Bella a co-worker was just as kind and tried to be just as helpful. The customer is not always right!!!!! I hope people read this and realize most of the bad reviews are them!!! The kids that I met today are respectful and very informative. They do try to aim from my observations. People are so quick to write negative comments. It’s so nice to see the positive statements as well. If not more. No. I’m a nobody who just walked in off the street.
Adequate parkingExtraordinary selection8 dollar Newports (give your money to the little guy) same as bigger placesThe staff.....dont get me started.So helpfulExtremely knowledgeableDid I mention the nicest attitude I have ever seen, the owner definitely should be giving those gentleman 18 plus an hour.Perfect price points.I will definitely continue to return.Kudos to whomever hired the staff.You deserve a bonus.
I have been coming to this shop for over a year generally no problem until today. Came at 8:58am and not open even though hours on door state they open at 8:30am. After work arrived @ 10:27pm and girl locked the door as I was getting out of my car. I went to the door and she just shrugged her shoulders. Open late and close early in the same day!
Bella helped me out with choosing the right vape yesterday. She was very knowledgeable about the different types and options I had. Im glad I found this place, they really know their stuff and she was really nice and took her time explaining everything to me. Prices were great also. If you go ask for her.
Great items, wonderful staff! Everyone was super helpful in finding what I needed. Would 100% recommend if you are looking for fast and efficient service.
I’ve been coming here for almost two years today was it for me the girl there today was horrible and unprofessional. She was rude. I have never been treated so horribly. Not sure her name but she’s not put together at all looks like she just rolled out of bed her attitude was the same. Losing my business
Great experiences with the employees here, great customer service and all around a great place to shop
Zero stars would be most accurate. The employees are unknowledgeable, rude, and extremely unprofessional. I was sold the wrong coils and hadnt even left the parking lot when I realized this. I went back into the store to exchange them for the correct ones, however, the employee refused to exchange them even though the box wasnt even open. I live close but Ill drive further to avoid this place!
Great employees, helpful and knowledgeable. overall a good experience! Recommend 100%
Had an awesome experience. The female employee was very helpful with helping me find exactly what I was looking for.
Epic, hands down service and knowledge Isabelle has of vapes! I came in over the weekend to buy a bday gift for my new boyfriend (of course he vapes). She was able to me how and show me a few vapes that blew my mind. He was very excited when I gave his gift. I will ALWAYS and ONLY deal with Isabelle. She is a must have for key customer service!!! YOU ROCK.
Went today to buy some juice. Been coming here for quite some time now. Always found everyone to be pleasant and professional, until today. Young kid with a mustache told me to leave, because he didnt feel like telling me the flavors or juices which you just cant see from behind the counter. After naming some, I asked to name flavors again and he stated he already told me them. Am I supposed to memorize them in seconds? So the owner lost and will lose business because of his rude employee.
Went here when visiting my son, great selection of merchandise and the staff was very polite and helpful, highly recommended.
Friendliest staff, always got stock, open early and late. Employees know their stuff. Anyone leaving a bad review is tripping
Great shop has everything you need love that a women is working there now!
PATRICK IS THE MAN!!!Helped me explicitly with what I needed very knowledgeableMy experience had always been great there and only place I frequent for my vape and tobacco smoking supplies.
They have it all, great variety!! and friendly staff, definitely will be coming back!!
NOT COVID SAFE !! The employee Connor here works without a mask on a regular basis and when asked to put one on, he asks you to leave the store. IHe tells customers that he is not liable.fo anything that happens in the store. I will be making a complaint at the state level and also notifying the media.
This place is horrible I will never go back
Would’ve given 0 stars if possible I asked the worker for a certain vape coil and he sold me a pack of the wrong ones and then refused to just swap them out for the correct one and was saying all sales are final I was a loyal customer that was in there at least 6 times every month and they will never get my service again and I will make sure to tell everyone not to go and give them business
Really good carts and juices at a good price and the coils are really nice too
Went in and bought coils for my vape. The associate looked at my vape and sold me a pack of 5 coils because I was not sure on which one to get. Came home and they were the wrong coils. I called to ask for replacement and told them the name of who helped me and had my receipt and they told me there was nothing they could do. What??? I was literally sold the wrong product and they wouldn’t do the right thing. They lost me and my partners business.
Very rude owner
Knowledge staff. Told me everything I needed to know before leaving the store, and even told me their store policy. All smoke shops Iv been too all have the same policy so it wasn’t a big deal. Great selection and prices that are fair. Definitely will be coming back.
I only coMe here for Connor I swear!!! BEST SERVICE EVER 😁Love the vibesss!
Patrick is always going above and beyond to help me out. Outstanding performance
Best vape store that Ive been to thus far. Danielle was assisting me with purchasing new batteries and oil, she was beyond helpful and exceeded any expectations that anyone would expect from great customer service. If I had the power or say-so in the matter, I would say that she deserves a raise, or at least acknowledgement of her great customer service and people skills. I would recommend this location to all my friends.
Great service & very knowledgeable.
Awful place, very rude people, sold faulty equipment then LAUGHED IN MY FRIENDS FACE when he was trying to explain what happened. Apparently customer service is a joke there and they dont care. DONT GO HERE, YOU WILL REGRET IT!!Edit: Also, look down at other reviews. Any negative review the owner makes up excuses or outright accuses people of lying. Theres plenty of other places in the area with better prices, better people, and an owner that actually cares about their business
Stopped by this morning in the market for a new piece and Danielle was very helpful when it came to making a decision! Very knowledgeable about the products. This is my new spot to hit up for all the goodies!
Such an awesome shop. They have basically almost everything you could need. Hailey helped me find everything and she really knows her stuff. She’s very knowledgeable with glass and wraps and everything. I’ll definately be back soon!
Good product friendly staff
Great customer service. Kelsey is really sweet.Great help, very pleasant experience, price is good and workers Are very amazing.
Saw this shop on my way to workout then thought It was a great idea to stop by and see. well, I ended purchasing one vapor for $69.99 and another for $79.99. Both vapors werent working so I ended going back to the shop the next day, with my receipt. I was told by a female manager that I wasnt allow to do business with them and I need to call the corporate office for that. The woman sounded evil, perfect position for her to attack people after taking your money. I felt so offended yet ripped off literally the next day by these people. Worst place ever. Please be careful.
Way over priced
This place is a hidden gem, everything you need and the staff is super friendly and helpful.
Came up here looking for a new mod and Avi was extremely helpful and insightful. Definitely will be returning
Great place and they have everything! The girls are great all together with amazing service and they work their butts off!! But If you want great service go to Aveisheh! She’s like the goddess of everything but mostly with “vapes and more”, literally knows everything! She’s amazing she’s great with customer service and literally made my day. If you treat her with respect she’ll make make your day too...I hope you get a raise Aveisheh :))))
Came here Sunday got a 1100 ooze pen 2 days later doesnt work anymore went in obviously its my fault not theirs $500+ spent at this place but sorry not even 1 dime anymore ps I have a slim ooze pen that works perfectly for months already . Trying to help local business but thats why everyone goes online customer service is better and more reliable
Great store for vaping needs and much more. Great, helpful and friendly staff. I visit them at least once a week for vape supplies.
They sold me something that doesnt work and they dont want to change it or bring my money back..........this place is garbage........enjoy my money.....you need it more than me
Did not like the hospitality or the prices.very rude! I will not be a patron of this store nor do I suggest anyone else to go unless some changes occur in the unfriendly help.The selection was not that large.A lil short of typical and the prices were too high.The only reason I stopped in was convenience of my location. Id rather walk a mile for a Camel.Thanks but no thanks
They have a large variety of tobacco tubes and loose tobacco for those who like to make their own.
Great service, always friendly, only place in 30 miles that has the juice I like, and fair. Thanks for the great service!
Amazing shop theyve got literally everything you need from 3 foot water pipes too r2-d2 rigs cant say enough good about this place soma the owners wife is a Sweet heart and will help you find anything and everything you need swarup the owner is always willing to work with you and giving you deals on glass and the other employees and managers are so well mannered Im concerned theyre brainwashing these stoners
Im giving two stars cause the owner is a cool guy......but God forbid one of the workers hands you the wrong coils(matt).... he was good about exchanging one of them...but wouldnt the other...... youre better off ordering your vape supplies....i am now
Awesome place to shop. I will not go to a other shop in the area.
Im not one to normally write reviews, but this place have gotten a lot better since the new owner took over. they are very helpful and have a wide variety than any other place in the area, and the prices are really good.
I went in to get coils for my vape. I asked if they sold coils individually so the employee took one out of the pack of 4 and tried to ring it up. He told me they had to sell the 4 pack so I paid for the 4 pack and left. I got home and realized I never received the coil the employee took out to sell individually. I called and no one picked up so I drove back only to be told I was wrong and that I must have lost it. How would I loose the coil if I have the rest of them in a tube in my hand? Very rude and unhelpful AVOID THIS PLACE.
I am from out of town and the 2 gentlemen working there were very helpful a
Great store great staff highly recommend you come here for all your vaping needs and more!
Danielle was great and helpful with finding the best beginner vape for me. Im new to vaping cbd and wanted something that would have better battery life with some clouds. Thanks Danielle!
This store is amazing. Whatever your vape needs are they have it. Ive had my vape fixed by the guy that works there, hes very good at his job and explains things when I have a problem with my vape. Love this store
I was in town visiting relatives and I stopped in vapes and more to get a new battery for my vape. I looked at a few and picked out one that cost $65. The box was open and the girl behind the counter showed it to me. The battery looked like it was working fine so I bought it. When I got home and plugged it in to charge it, it wouldnt charge. I brought it back to the store with the receipt and the same exact girl who sold me the busted battery in the already opened box told me that they dont do exchanges or refunds under any circumstances and if I didnt like it I could come back some other time to speak with the owner. She was also extremely rude. I explained I was getting on a plane to canada the next day and she told me, oh well, too bad for me.AVOID VAPES AND MORE IN BOYNTON BEACH LIKE THE PLAGUE!!!!
I was extremely disappointed with the service here. I asked for a box of coils for 1 of my vapes. The sales girl looked at the vape, then took out a box. I asked her if she can put 1 of the coils in for me, which she did. Then I asked for another box of coils for my other vape. Again she looked at it, and gave me another box. I also figured while I was there, I would get a small bottle of liquid. When I got home, I put the liquid into the 1st vape, and the coil burnt immediately. How could that be since the sales girl just put it in an hour prior. Then I went to change the coil out on the next vape. I opened the box, and realized she gave me the wrong coils. I went back the following day with my receipt. I was informed that sometimes the liquid can burn the coil. I have been vaping for 3 years, and this has never happened to me, until I decided to try this place for the 1st time. After doing some research on my end, I found it’s an ingredient in the liquid that can cause this to happen. Therefore, I will never purchase their house made liquids again. The sales girl apologized for selling me the wrong coils. She called the owner, and apparently was told I cannot return any coils, I can only get a store credit. The coils were never taken out of its original packaging. Not to mention, I’m afraid to use the liquid again in fear that it will only burn the coil again. They did not have another box of coils for the 1st vape. As for the 2nd vape, the store did not have the correct coils. The sales girl took my original receipt and wrote my name in it, that’s it. I needed to explain to her that she needs to provide me with a receipt showing I have a credit. So she gave me another copy of my original receipt and wrote on the back of both receipts “has store credit”. This is extremely unprofessional! I advise never to go here.UPDATE:3 months later...after I used up my liquid I purchased elsewhere, I decided to redeem my credit for name brand liquid. I was informed that the sales girl was fired (not my problem). I was also advised that the owner would not honor my credit because it was from 3 months ago. I was never told the credit had an expiration date. This owner obviously doesn’t care about pleasing his customers, all he cares about is stealing their money! I STRONGLY URGE PROPLE NOT TO SHOP HERE!
Amazing team that works here the staff is very experienced, and knowledgable and that house juice is Phenominal
This place was a nightmare. Unless youre going in there for a 1$ game leaf, theyre a huge rip off. Juice prices are high 25+ for 60ml, and all juices cheaper are straight garbage. Dont even think about buying a vape unless you want to pay triple online prices, or double other VAPE shop prices. Customer service was ok, but that was because I couldnt even bring myself to buy anything here. I would definitely only go here as a last resort.EDIT: The owner I guess responded to my review and is accusing me of being an employee at a different vape shop? That just shows you the type of people youre dealing with here.
Great selection great staff clerk wad a hottie lol
Place is a rip off. Prices are a lot higher than other stores.
The staff is courteous, and patient, and their selection is great.10/10
I would give a zero if I had the option! Terrible customer service and no knowledge of products.
Nice selection, huge shop, clerk Danielle was really nice.
Unknowledgeable and outright rude staff, defective products. Would not recommend.
The person at the front has no Idea how Quartz nails work and thinks they break from excessive heat....and upon trying to get a return of my cash because my quartz broke from being heat up the way its supposed to she laughs in my face....IDK if thats what you think good customer service is but I really hope you guys go out of business and lets see the owner make excuses out of this one....
Clerk sold us the wrong cartridges even though we brought in the stick and then wouldnt exchange them for the correct ones 20 minutes later. Lost Alitalia of business here.
Great Service Great Products Great Selection I Would Highly Recommend A++++++
Employee was nice but the vapes are WAYYYYYYY overpriced.
Very friendly and helpful staff
My favorite vape shop!
Very helpful staff
It is not open tho sign says it doesn’t close till 9 pm. It’s 5:30
Solid store. Large selection.
Great, good looking staff!
With a family member, thats all.
Trashy place, they have an employee named josh there that is so rude and lazy and you can tell he doesn’t want to be there or help.
Got overcharged by the cave woman behind the desk by $30. After noticing myself I asked her to return it and she told me I was screwed. Never going back, I hope you don’t pay for her pods like I almost did.
Daniele was amazing and very informative
Best spot in boynton
They sold me 1 horse for the price of 2! Outrageous!
Great place!
Cheap glass, and bad service.
Great prices
Good
Very friendly staff
Great service
Large selections