A huge shoutout to Mr. Drew for helping me set up my app and my code for the gate to enter easily and exit easily. Very patient and very attentive. If I could I would give 10/5 stars! Thank you, Drew!
David was amazing! Very upbeat and helpful. As soon as we came in, he greeted us, we had a nice conversation. The customer service at this place is exceptional I love it here! 10/10!
Im not one to leave a review usually but in this case I HAVE to. I want to say that I am exceptionally pleased with Davids attention to detail and professionalism. His customer service is unmatched across the board and the manner in which he took care of my concerns and questions while yet maintaining a welcoming smile. I am very pleased with Public Storage as well for employing such great people! GREAT JOB PUBLIC STORAGE and DAVID!!! Thank you sincerely.
Great place to store your things. The service is amazing. Any problems, the front office will take care of you. AMAZING!!!!
Sometimes you need just the right words when life spins a bit . That’s what I found when I met David at Publc storage . What an amazing employee you guys have at this location. His Kindness and customer service mindset will take him far. Amazing service . I am now a loyal customer of your brand thanks to this guy.
It is a pleasure doing business with David who is such a knowledgeable and friendly professional. Always there to meet your needs. Thank you!!!
It was an extreme pleasure to be served by Dave today. He made my process very easy . I would recommend this Old Boynton Beach location. He was so pleasant .
Its awesome to be able to deal with a Corporate company that hires real human beings! Because of Davids exceptional service, I wouldnt go anywhere else. Times are a bit challenging with the pandemic, and alot of people are frustrated, but David is amazing and has the best customer service! Thank you Public Storage, and thank you so much David!
Daves professionalism is exceptional. He explained everything I needed to know. He made a very stressful situation go smoothly. His assistance is what customer service should look like. Thank you Dave.
Very accommodating. Great customer service. Very clean.
Public Storage would be obsolete without The manager David!!! Always smiling and willing to help regardless of the circumstance your up against!
David is the best. property is clean and he gives great customer service
Such a friendly and clean environment. Great customer service w/ a smile. Thank you David L.
Awesome place, Dave is awesome, always clean and safe.
Great service! Victoria is so kind.
Drew was very nice and units are clean
The thing about leaving a review is that its nice but since using the facility for any period of time things can change but at this location the only changes are the days in the week while the high level of service standards continues ... Keep up the good work David, as I pray that you are promoted so that you can influence other locations of your special pride of excellent service.
I rented a 5x10 For about a year and no complaints. David at the front desk always was super helpful and went above and beyond for us. Thank you!
David is a great property manager . always smiles and the property is clean
David is a great guy always there to taking care and listening to us as a customer I would love for him to get a raise as soon as possible great customer service overall.
Lebyron was very pleasant and provided excellent customer service. He took the time to explain and show me different options available for his location and other locations. Lebyron was very patient, answered all of my questions and provided additional guidance and information. His location is very clean and organized. I would highly recommend this location.
Dave and LaByron were terrific to get me set up. They answered any and all of my questions. Super friendly people. My storage was extremely clean and all went perfectly.
Great location close to I 95, great customer service
Wonderful customer service and facilities. David was extremely helpful and went the extra mile.
What an enjoyable experience I had. Dave was so helpful and answered every question I had.
Went by to close my account today and David was very helpful and informed me of the process. Clean buildings && never had any issues.
Quiet but not clean as other places
Public storage has always been a great facility for me, the workers, the easy short distance from home. The current manager I believe, Dave, makes this place so much better with how great he works and what he does. He’s always been real kind to me when I visit to rearrange my belongings. Awesome guy, deserves more recognition 👍🏽
David is so helpful and patientI would recommend this place to everyoneThank you David for the great services you provided!
David was extremely friendly and helpful throughout our entire rental here. Would rent a space here again because of him.
Dave was very helpful. Painless storage rental I recommend it.
Waww, where should I start. The staff there are amazing. I must add that David is the man . Very professional and always ready to go the extra miles to help the customers.Thanks
Such fantastic service!! The staff is so great, they get to know their customers by name and go above and beyond for them. Ive been a customer for 4 years and Ill always use them for my storage needs. I highly recommend this location!
Moving is never fun but it could definitely be made easier by someone who is helpful and considerate, like David Losier. After an initial, minor, hiccup with our reservation, David was able to help us quickly solve it and get back to our moving process. The facility is clean and organized, we definitely would recommend this location and great staff.
Thanks for your help David I will recommend location and great customer service.
Great location! The managers, David and Labyron are always helpful
Sandrine was such a great help !
Their customer service people are friendly, and caring. Labyron took good care of me, had me settled in quickly, and saw to my needs. Thanks!
Shameka was very pleasant and helpful. The facility was clean and in order. My units were in tact and the price and specials really fit my needs. Overall my visit was great and I would recommend this Public Storage.
Helping friends empty a storage unit I discovered a clean well run business with excellent, friendly, professional staff,on site, eager to make any service an awesome experience. David and Dietra exceeded our expectations in the quality of people they were and the beautiful clean fresh organized business they ran. I would highly recommend them and this business for any storage or packing needs.
Shameka is an outstanding customer service representative of this company. She went out of her way to assist me in many different situations regarding my unit. A complete breath of fresh air dealing with her. I hope this business is one that takes the time to notice employees who are worth recognition
Shameka thanks for always ensuring that I’m a happy customer. You really have been a great girl and I’m sad to tell you that I will be leaving you soon but happy to inform you that I finally closed on my new home. Thanks for such great service I will miss you greatly as well as the laughs we always share.
I went with both of my toddlers to check on space, I must say Jasmine was AMAZING!! I wish I had half of the patience she has. She is very knowledgeable. I had a million questions and she took the time to answer all of them kindly. Very nice young lady. Thank you for making my experience as smooth as possible.
I met with labyron today. Extremely helpful and kind. Very clean building and units. 👍😊 I highly recommend this location.
Excellent customer service. Were very helpful and friendly in answering all of our questions and helping us find the best option and price for the space we required during our move.
My first time renting a storage the process was so easy and the front desk clerk norbitt was very helpful and informative he makes it so easy for me the place was very clean easy to get in and out seems very very secure...
I recently visited this facility and had a wonderful experience. The facility was well secured and very clean. I had to use the restroom and it was one of the cleanest I have seen in a long time in a public place. I must say customer service was very amazing and I was treated with the upmost respect. I will be revisiting the facility and I will be referring this facility.
David Losier David is very helpful to everyone
Shameka is very nice, respectful and always patient as well as very professional & helpful. Property is in great location. What I love the most the restrooms are lock to ensure they are kept clean for customers use.
Public storage is a great storing facility because of how close and convenient it is to me. I’ve met Shameka at the front multiple times, and each visit with her was great. She’s such a helpful associate
Shameka was very helpful. She is my sunshine, she has been fantastic through the years! The place is clean and I feel like my belongings are safe! She make it enjoyable to come down to come down to pay my rent every month! Its staff like her that keeps us loyal customer coming back and willing to travel 15 miles away to store! Shes a delight she even went out her way to help me when I had car troubles while visiting by allowing me to use her Triple A at zero cost! Really wish I can afford her I would be very happy to employ her!
Great customer assistance precise accommodating and knowledgeable
Very helpful managers! Took away some of the stress of moving.
Let me just start off by saying Shameka is Awesome! She’s kind, sweet, and very helpful. Great experience with this employee always! Thanks for genuinely being such a sweetheart!
Great and safe facility, very professional and always helpful. Special thanks to David and Deitra
Shameka is amazing!! Not only did she show us around, she helped me lift and bring all my stuff up to the second floor and organize my unit so it fits and saved me money from needing a bigger unit. I wouldn’t go anywhere else!!
Shameka is the best. She is the best thing at this facility. She is always so helpful. Makes things really simple
Shameka is super sweet and amazingly detailed and professional. She takes her position very seriously and provides wonderful service.
Shameka was very thorough and pleasant. She genuinely strove for customer satisfaction.Rented at another public storage facility because she had no specials to offer. A very pleasant and help person.
Shameka was super helpful and nice. Very knowledgeable in her position and made sure we were well taken care of with our storage needs.
Shameka is a great employee. It’s always a pleasure when she is there. Always smiling and very helpful.
Billing increases every year upwards of 130%...elevators broken more than not. A/c is a joke. Gate constantly breaking. Only 4 dollies available throughout premises. Two bathrooms went down to One, which you either need a key for, as its kept locked. Therefore, if no one is in the office, you can not use the restroom. No tenant dumpster for trash.
Shameka I just wanted to say thanks for always taking care my mother Icylin Thomas. Shes always telling me how nice and patient you are with her every month. These days its rare for people to show compassion towards their elderly. Momma told me to make sure I do a review for the nice gal at Public Storage and I must say it was a pleasure! Thanks for caring and loving what you do.
I was very impressed! It was super clean! SHAMEKA was working the front desk. She was very kind and very helpful. She has a great personality! She made me feel very comfortable. I will feel very good knowing that my stuff will be safe. Also, it has a fantastic location-about a mile from my house. I know that I made the right choice.
A very great experience with Jasmine this morning. She was phenomenally helpful, patient, and kind. The best type of customer service that you can get. Highly recommend going there.
Shameka is great help. I don’t know how she does it. The place is always packed and she’s always alone but she manages to take of every customer one by one. She’s awesome I tell you. She helps me open my unit door every time I visit and never complains. She’s always full of humor and wearing a smile. Thanks for being kind to an old lady like me Shameka. God bless you and your family dear.
Shameka is always a pleasure, she goes above and beyond for all her customers. She always seems to put a smile on my face when Im there visiting my unit. Property is always clean. Great place to rent.
My experience at the Public Storage on Old Boynton Road has been such a great experience due to the excellent care by Shameka in way of knowledge, efficiency and her professional way of dealing with me, the customer. I highly recommend this facility as any business is only as successful as those who take their job seriously and with the utmost in care and shes definitely one.
Very friendly and helpful staff. Shameka assisted me in updating my new account information quickly and with a smile. I feel good knowing my belongings are stored at this location, Old Boynton Road. Convenient location too!
My experience at public storage was awesome. The young lady there Shameka was very nice and very professional. She explained everything to me in details, which made it a great experience. Because this was my first time renting a storage unit.
The gal Shameka was very nice and helpful. Beautiful person inside and out. I was having a hard day and she made me laugh and smile and reminded me i have life. Good gal
Thanks Shameka for everything! Mom just loves you, shes always saying the place doesnt function the same when youre absent. Love Marietta Smalls in 473! Your so kind ana a pleasure to talk to as always!!!
Esmaeil was very professional and courteous. He was informative but to the point. It was quick and easy to get my unit!
I have been a customer since 2014 and today was the first time that I had an issue. Called the office and left a message, Shameka returned my call promptly and I explained the matter to her. She told me she would put my concerns to Corporate and get back to me in 72 hrs. I was pleasantly surprised when she called back in about 4 hours with positive results. Thank you Shameka for all your help.
Shameka was very professional and extremely courteous in assisting with billing and relocation questions. I would like to thank the District Manager Jack, for prompt service and having such a great staff.
Shameka was very helpful and nice. Shes always smiling and very cheerful. Shes always making me feel welcome when I come to her office. I feel at ease storing here with her.
Shameka is very helpful and professional. She knew exactly the size of space I needed. She really knows her stuff.
Shameka was a big help!! I went in to change to a smaller unit and she was patient, helpful, and friendly. I would definitely recommend using this location.
I had a great experience with Jasmine today. I only went there to buy a few boxes and check the size of a small unit. She was very patient with my son. She answered every single question i had. Shes sweet and kind. I left the place with a big smile on my face. If youre having a bad, go to Jasmine and have a little chat with her. I promise shell make your day better. Shes very professional.
Shameka was so wonderful and helpful to me. She is really a great asset to your company!
I am so impressed with Shameka. Shes a doll, always friendly and very helpful. Su h a hard worker, the gal is always cleaning something.
I have grown to love this place. Shameka in the office always makes my visit there so pleasant. She always makes sure that all my needs are met and taken care of. She makes me rental there enjoyable
Made reservation online, in less than 5 minutes I got a call back from Jasmine. Went to the office and Jasmine was very pleasant and helpful. Thank you for a job well done Jasmine.
They were awesome to work with. They’ve gone above and beyond with resolving any needs we had!
Shameka was great! Very friendly and helpful. The place was very clean and seems extremely secure.
07/20/2015Came into the property and noticed how extremely clean/well-kept it was maintained. Property manager and staff were always willing to help. I recommend to anyone looking for a storage unit, to give Public Storage a look. You will not regret it!!!!!!! Thank you for your service.
Shameka is amazing! Totally helpful and friendly ! Thank goodness for kindness and good natured humans!!
Shout out to SHAMEKA she’s been the same nice caring lady since I got my unit she knows her job so well she always calls me to remind me to pay because in the beginning I asked her will she call to remind me to pay because I’m very forgetful but THANK YOU SHAMEKA I LOVE YOUR CUSTOMER SERVICE “charmayne”
Shameka was amazing! So helpful here! Definitely would recommend!
Shameka was a great help! Thanks for your assistance in helping me find storage.
James did a wonderful job of answering all of my questions and renting a unit that would best fit my storage needs. He was very detailed and professional. I wont be renting with any other company but Public Storage moving forward!
Shemeka made my move go very smoothly she was very helpful and friendly she is an asset to any company she’s always smiling and made me feel welcome I really appreciate all that she’s done thank you Shemika
Shameka has Amazing customer service! Definitely got the job done 👍🏾
Its not a bad place and very good priced but is dirty
Great facility, clean and reasonably priced. All the units are air-con. Ive dealt with Norbett, Cheryl and three or four other staffers and theyve all been very helpful. Highly recommended.
Brittney was most helpful to us finding a storage unit to fit all stuff we had coming down from our home in the north. On the day of the movers bringing our furniture she got my husband a chair to sit in as he has bad legs and he could supervisor the movers She made our move a much more pleasant one than we expected. I would recommend using public storage
Binalee was a great employee. She was helpful, pleasant and couldnt be more helpful. I went in initially to book and reserve the space. She was very helpful at this juncture. Then when I went back the next day with the mover, she was still the wonderful employee she was the day before. She was great.
Just what the doctor ordered, the best service and location a person can have... Perfect!
I love Shameka, she always makes my trips to the storage just a bit more easier and enjoyable . Having a storage unit is never an easy experience She takes the time to speak and laugh with me. She keeps the place so neat. I am glad I picked this location.
Thanks again! Pleasure to deal with