Great place Brandon was friendly and went above and beyond to be helpful
Great service from dale. Very clean
Great service from property manager Dale.
Dalewas very helpful t assist my needs
Received great help from dale
Had a great and easy time renting a storage unit would definitely recommend to a friend. Misael helped out tremendously.
Great customer service from dale
Dale was knowledgeable about the storage
Highly recommend Saundra for assistance. She was very patient with me, professional with good quality customer service skills. She was thorough when explaining the storage agreement. She answered all my questions & was quick to find me a unit that would work best for what I needed. Godbless her heart!
Location is always well kept. And the manager Alexis is very nice. I have no complaints about my stay. Would recommend doing business with this company for storage.
Very Professional in every aspect! Dale was courteous, very patient in explaining my options and procedures. He is a great first impression for Public Storage. Helped my transition be painless! This location gives many options in storage. Happy I found them!
Great location, super clean. Dale is very helpful and always in a good mood. Highly recommend
Great customer service from Alexis. Very nice and informative. Highly recommend this storage place.
Dale runs the storage good
Saundra was great and will informed about the facility. She was very professional and easy to talk too. I would recommend this place to my family and friends.
Its a storage place. Its reasonably clean, easy to get in an out of. If its convenient to you, then i recommend it. Theyre doing a first month for a dollar right now if you book online, so thats a good idea.
Came in today to rent a unit. I had an appointment and it when great. The property is extremely clean. John the manager on duty told us the great benefits about the property with the security cameras and with our very own gate code that is unique for us and no one will have the same code. I did book for a small unit but since my friend and I will be sharing the unit. John did mention that they can go up a size to better fit our needs. I’m truly happy with our choice in getting the bigger unit. Thank you John for all your help.
I had a unit at this location for just over a year. Check in and sign up was really easy and intuitive. Access to my account online was an excellent feature. I recently emptied my unit and close my account, and the front office staff was very helpful. Denise walked with me to my unit and make sure that everything was good. We were concerned that I was too late and I might have to pay for an extra month, but we were able to work it out. Denise and the office staff were excellent! I would happily recommend and return to this facility again. The rules and policies are rigid, but transparent. The people are personable, empathetic and helpful. They cant rewrite it change the rules, but they try to help, especially those who are courteous and respectful.
Saundra was helpful in trying to find the right unit. They were filled on that particular size, but she checked with other nearby locations.
Ive been a customer with Public Storage since 2013. and Ive been more then satisfied with my stay here. Dale has helped me with any issues I had over these past years. But since I just bought a new house. I will be no longer needing my unit. With the Assistance of John the manager on duty. He help me out with the vacate process. I highly recommend anyone to store here. Thank you for all your service Dale and John
I started a rental agreement with this location today 10/5/19. So far, so good. The storage room is well lit and looks pretty good for the price. My only gripe so far is that I found some rat poison from the last person.
Alexis, Thank you so much for making my move in so easy in time of need .Very polite & professional again I appreciate all your help .
Location is very clean. Patricia helped me getting me the space I needed. Highly recommended!
100% recommend!!! The facility is well kept, in a very nice area, and the customer service was incredible. Dale was very kind, patient, and made the whole process a breeze! If youre in need of storage this is the place to go.
What an excellent experience from start to finish! Anthony was both thorough and knowledgeable. He assessed my storage needs and took his time showing me the exact unit that I would need. The paperwork process was painless and I left feeling like I got a really good deal. Overall excellent customer service. I will recommend this location to all of my friends.
Helpful, organized and efficient. Appreciated Dales attention to detail and willingness to help with options. Thanks so much.
My interaction with Public Storage included what was probably one of the best customer service experiences Ive ever had. Personally this was my first time getting a storage unit and I was going into it very blindly, but never the less I set up an appointment to check out the units available just to get a vision of what they had.When I came in for my appointment I was greeted by the front desk representative at the time, Daira, and she took me to the unit and explained in great detail everything that I needed to know about the unit I would be renting. From there, she took me back to the front, signed some paperwork, and I moved my stuff into the unit. With everything that happened it took around 20 minutes and was very stress free thanks to her knowledge of the company.Overall, I give my experience with Public Storage 5 stars because not only was the customer service spectacular, but they took what could have been a stressful situation for a first time renter and made it the calmest Ive ever experienced. Thank you for the great experience Daira!
Contactless contract was super easy. Thank you for the help Dale
Went to this property to purchased merchandise meet manager Denise Coleman she is very knowledgeable about her products. Would recommended her to all of my family and friends. Shes very loving and caring person. She helped me in so many ways. I truly adore this person. Great attitude. God Bless her.
Dale was able to get us moved in fast and easy. Great location
Dale is wonderful. Super friendly always and is always available for any help I need. I have been at this storage facility for several years and have seen many employees but Dale is the best.Kristi Stiles
Happy with experience and dale
Help was great! Dale helped me find my storage locker, was very informative of my random questions, and offered me as much assistance as possible. Couldnt really ask for more!
This is my second time needing storage at this location dale is the best
She was very sweet and helpful to me! Great employee!
By far the best storage experience I have had.Dale reviewed all size options so I was able to make the best choice.The customer service is always excellent. The facility is clean and secure.I am hoping that they have a resident manager in the future although the security at the facility is great.I would highly recommend the company but specifically this Brea location.
I did the majority of the work online before my actual move in date, however I expected it to still take some time and hassle at check in. I was wrong! Julianna was quick and efficient and the space is perfect for our needs at a great price.
First time ever needing storage Dale was able to find a perfect space for me
Daira thanks for being helpful with your services. Very professional in helping me out.
Absolutely love this public storage and its location. The property was extremely well kept and the associate Dale was absolutely amazing. He was an absolute gentleman, extremely professional, and without a doubt an asset set this company.
Dale was great! Great prices and customer service! Thanks for an awesome, easy storing experience.
We just rented mini storage from this facility. We are pleased that Denise was there to help us get situated. The facility is clean and professionally managed. Public Storage company is lucky to have Denise manage this property. The other day, we forgot to lock our storage unit, and Denise called us to let us know that our storage lock needed to be properly locked. I am glad that Denise is there to take care of this Public Storage location as I know my storage unit is in safe hands!
Dale, the on-site property manager, was very welcoming, patient, and knowledgeable, answering my questions with a smile. We toured the facility and Dale showed me the unit I had reserved. Within just a few minutes I had signed the required paperwork, had my unit keys, access code for the gate, and copies of my contract in hand. Dale, with his vibrant and professional personality, was the reason I made my decision that day!
Alexis was great help and such a sweet girl! She provided some good laughs as well Lol. I’ll be referring friends and family to this public storage!
Super service. The front staff, especially Dale, were just a pleasure to deal with. I got all the information I needed and more. The facility is clean, convenient to access, and very well managed.
Daira helped me she is very knowledgeable. Made me feel comfortable she New what she was doing i wish they had more girls like her.
Alexis was a huge help today. Great customer service. Recommend this location if your in the area.
Weve been long time customers and only go to the storage unit a few times per year. The property is impeccable kept, well lit and secure. The on-site Property Manager Denise is fantastic and always helpful. Well be there as long as we have a need for storage. I dont see the need to look elsewhere! Very satisfied!! Keep up the good work Denise!
Great service. Thanks Dale
Great service from dale very kind and helpful
Very clean place. Staff is super helpful and friendly. Dale help me set up auto pay too. Easy to get in and out of.
Alexis always friendly....very happy and help me
Alexis was very informative and a great help. Appreciate the help.
Older property, but maintained. Very reasonable pricing. I highly recommend the drive-up units they have here as opposed to the indoor type units that are more of a hassle to move in and out. I have done both types and this was by far quicker and easier to access. Office staff (Dale & other) that I dealt with were all very helpful and accommodating. My belongings were stored here only a short time, but this happened to be during a period of heavy rains and I saw no evidence of water entering my unit. Would store here again if needed.
The manager dale gave us amazing service. Showed us around and found a perfect locker
I started my rental by reserving a space online. Denise called me promptly that morning to confirm, and to set up a time for me to come see the unit. Denise was extremely professional AND helpful. Denise was very nice and gave me all the information I needed to rent a space, and also sold me a good amount of boxes to help make things easy for my move. I had my 4 month old baby with me, and Denise was very polite and took her time with me as I also tended to the baby.
Dale is extremely professional and a joy to work with. Thank you for great service
Anna was a wonderful manager! She made the process quick and painless as ever! The managers do a wonderful job keeping the properly clean! Anna is a wonderful asset to the company and i enjoy her warm smile.
I was so happy with my experience at this public storage! Dale so helpful and nice. I will defiantly recommend this location to my friends and family!
I was very impressed with Andres professional handling of our new account. He was friendly and enthusiastic. Was polite to a customer who came in during our sign up and wanted to end their contract. We are happy with this site and appreciate the assistance.
Although somewhat expensive, I trusted Public Storage to hold my things in storage for the past year and every time I visited the property Denise was there with a smile and hello. She was most helpful in educating me on what supplies I might need for my move as well. I would recommend this facility to anyone who wants a safe, clean, and easily accessible place to store their stuff.
Wendy was great!!! Very helpful and so sweet. I really appreciated her help. Great customer service. Thank you wendy!!
Great service, well kept and very clean, only need a storage unit for a month, close out of escrow. Now I have my house, I no longer need it. Thank you for being #1 in storaging
Clean Property, Awesome staff. sucks that I no longer need the space,John gave great service with the move out process. didnt have to sign anything and received an email for the move out. quick and easy. Thanks public storage for the friendly Enviroment
We just moved in and were so happy to have been helped by Denise! She was so friendly and helpful. She made sure we understood everything we were signing and that we were happy with what was being offered.Our space is great for what we need and the property is very clean and kept up.
Wendy was awesome! I was a little later than I anticipated but she waited for me to come by before closing for lunch. Place looks secure, clean and well kept all around.
Very friendly clean helpful. Quick service
Stored here for a while and the staff was always really nice and helpful. The grounds were always clean and the environment felt comfortable to store my items here.
Great customer service. Daira was very friendly and professional. Would definitely recommend.
Huge thanks to Dale for helping us out
In short Denise and Antoine are gracious, expedient, kind, thorough and have attended to my particular storage needs with rich aplomb. To wit, I initially requested a larger, erego, more expensive unit, but Denise evaluated my needs and correctly directed me to a size appropriate unit for a better price. Thats customer care. Moreover, Denise and Antoine are nice good people and a pleasure to chat with. Kudos to their operation of this Public Storage facility.
Denise-Manager was very helpful in finding appropriate size unit for our needs. We arrived again later at night and the unit’s light was off. Without even calling office Denise was at the unit instantly to change light bulb which made the move safer. Very much appreciated Denises quick response and assistance.
Dale was very helpful and easy to work with.
It was a very fast and pleasant experience with Dale. I got to confirm that the storage unit was the right size and it was a fantastic, smooth purchase/lease.
I highly recommend this place!! Dale was so nice and helpful!
I had a wonderful experience here. I emptied my storage today and would use this facility again. The lady in the office Sheri was very friendly and efficient. Great service.
Great service from manager Dale
Denise the property manager was so helpful. She came to my storage unit and replaced our light bulb when it was getting dark. Stopped the repairs she was working on and went and came back right away. I have spoke with her before and she is always very helpful and very nice. Thank you Denise.
Denise is very knowledgeable and helpful. She was able to help me locate the perfect size for my belongings and gave expert advice on how to best utilize the space available. I was unsure if I wanted to trust my possessions with a strange and unfamiliar place, but she made me feel right at home. I know that I can trust the location to be there when I need them/Thanks,. Denise.Anne
Reserved a unit here for an upcoming move. Laura was thorough and walked us through the process with a great attitude. Facility is clean and secure!
Thankful for a clean place to store belongings. Denise, the property manager, is helpful and Im thankful for her help. Dont forget to give her a smile. Shell go out of her way to make your day.
The manager Dale helped me, very quick and efficient. He had all the answers and the rental process was easier than I thought it would be! Thank you!
Dale was very knowledgeable and found us a perfect size space
I have had a storage unit at this location for 3 months and I frequently recommend my family and friends. Its a quiet location and the office manager, Dale, has always been helpful with helping them find the right size storage units for their situation.
Wendy and Dale- Very helpful and and professional. Pleasant experience. Will recommend to my family:)
Dale helped us
Ive been working with Denise for a couple a years and I am very satisfied with my experience with her. She has been readily available to help me out and answer any questions that I may have. She also makes recommendations that help me out. Working with Denise has been a pleasure. Thank you, Denise.
This location is very clean and well maintained. I was very pleased with the assistance proved by Dale. Also, you cant beat the $1 move in price!
Great customer service. Dale made a valuable impression on me as a new customer. Thank you!
From the first time I called and spoke with Denise, my experience in getting a storage for my father was not only easy but pleasant. Denise was very nice and gave me all the information I needed to rent a space for my father, and every time I bring in his payment in the office shes very polite and helpful. Also, the property is well kept and the storage location is easy and close to find for my father. I recommend Public Storage/Brea to anyone.
Easy set up. Andrew was friendly and efficient with setting me up. Would recommend highly!
Great location, incredible hospitality, and well maintained! Dale was awesome.
Office help was very nice when renting a storage unit. Was downsizing and needed to store some things for a short period of time. After 5 months went to my storage unit to start the process of keeping or getting rid of belongings. First box I took outside and opened, a hugh cockroach came out. It was a cardboard box. Went back inside and saw a cockroach come over the wall from the unit next door. Then I noticed mouse or rat feces all over my plastic tubs. No one was in the office when I left. Lunch time I guess. Went back a week later and told them. They went to my unit with me and sprayed and put out bait.Werent that concerned about it. My advise is store everything in plastic tubs, if you have to use a storage place. Check your unit frequently if you can. And keep a storage unit for a very short time if possible. Never used a storage place and never will again.
I have rented at this location on several different occasions over the past few years for extra business storage. The manager Denise is always very nice and friendly. The facility is safe and clean. I will definitely rent here again if I have the need.
Denise and Antoine have always been very informative, personable, and efficient whenever Ive needed assistance. The facility is very clean and tidy. Great service. No problems. Thanks!
Clean property with great customer service from Dale. I would strongly recommend this facility.
Used this facility to buy boxes for a local move. Denise was extremely helpful and professional. We found the boxes we needed. She helped us fit all 30 boxes in a small car. When I had to return a few excess boxes, she made it easy.
Very nicely maintained place great staff very accommodating and friendly
Denise was helpful and very patient. She was able to answer a lot of questions that I had and helped me figure out the best way for my moving truck to come move my furniture outGreat place to store your belongings and a experienced property manager
Wendy & Dale were extremely helpful in getting our storage unit set up. Very easy and smooth process!