Shout-out to Vicki for getting my Range Rover in so quickly and being just an awesomely helpful person. Not only did she make the experience easy and enjoyable, she also gave me an excellent nearby lunch recommendation!

I highly recommend Land Rover Nashville. Their service department recently went well above and beyond helping me and they truly earned my loyalty for life. Thank you so much for being real people with real hearts and the compassion for taking genuine care of your customers.

I wanted to highly recommend Land Rover Nashville and service advisor, Jay Jackson. He was great to work with. I know how busy the advisors are there but he took the time, on a number of occasions, to provide me updates and explain the repairs needed.

Art Anderson was great to work with! He made it so easy and he was great to work with. I recommend him and Nick (who we purchased our Velar from) and everyone at Range Rover Nashville! They are the best!

Mr. Jay was awesome! He’s customer service was above and beyond. Helped me get service scheduled seamlessly after my battery ran down and got me in a loaner so I was not inconvenienced. He also kept me well informed through out until my car was ready. Appreciate you Jay!

Art was great and took the the time to answer all my questions. He showed me some things I didn’t realize the car did and got my app set up seamlessly. Great experience.

Art, Director of Consumer Relations, was amazing!! He’s always so professional and knowledgeable! I love that he’s so flexible! Thanks for the great customer service!

Art Anderson provided Exceptional & Professional service today when I came into the dealership w/out an appointment. He went above and beyond to be helpful and accommodating. It literally made my entire day. Thanks so much!

As I made my way traveling from AZ to the DMV area my L322 decided to take an extended break and broke down in Nashville. Somehow this amazing team was able to squeeze me into the service department unexpectedly with no appointment on a Saturday, fix my issue, and sent me on my way back to my family that I had not seen since the start of the year. We love our Land Rover Alexandria team but Nashville, you really came through and we appreciate it. Special thank you to Vicki over in service, and Josh...the super technician as well as the rest of the team including the GM that came out to make sure everything was taken care of!

Ive been a customer of Land Rover Nashville for many years, and I can always count on Jay for making sure Im taken care of whenever I need anything. Hes so helpful and pleasant, and I appreciate all of his hard work and diligence. You dont find that very often anymore, and it doesnt go unnoticed. Thank you for all you do!

Mr. Anderson was great, my vehicle was stolen and he did everything in his ability to help me and to get the process of fixing the car. He also set up my other vehicle so that I wouldn’t have to go through the same trauma.

Very helpful, courteous and honest. Helped us out big time since we were visiting family in Nashville. Jay Jackson got our Discovery Sport looked at and fixed in very short time. Will recommend any chance I get. Thank yall very much.

Ben in parts was fantastic! Went above and beyond helping me find a part for my Range Rover. Good job!

The people here are absolutely fantastic! From Erik and Vicki in the service department to Mr Wells and Mr Herstek. They have a fantastic team at this dealership!

Jay is the absolute best. Brought my car in after having a problem with the coolant level. He took it in immediately set up a prompt examination set up the repairs at no cost because of our extended warranty. This guy deserves a raise.

I recently moved to the Nashville/Franklin area and was in need of new tires for my Jag XJL. Tyrone and the entire service department staff were so wonderfully helpful and accommodating to find my exact tires with no delay. They are now my 1st choice for all my maintenance. Thank you guys again for doing an excellent job on my baby!!

We drove from Wisconsin to Nashville and had a blowout along the way. A Land Rover Dealership in a different state was able to put a donut on, but they did not have my exact tire. I ordered the tire and had it delivered to Land Rover Nashville. Vicki in the Service Department was great! She was caring, understanding, and pleasant. She was able to get us in for an appointment quickly and the Service Team had the new tire on my Velar within 45 min. I am so grateful to this team!

I would buy 10 range rovers and ask my friends to purchase 10 more if it means that we would have Jay as our service rep. He is phenomenal . I’m in the medical field and these days customer service is very important for me. He meets all expectations and more! Land Rover is blessed to have someone like Jay. Thank you so much !

I always ask for Jay Jackson to assist with the maintenance and service of my vehicle. He is awesome to work with and always takes care of my vehicle. Thanks Jay for all you do! Your hard work is appreciated!!

I had a great experience with Shane and Art at Land Rover!

I’ve taken my car to get serviced here twice now. Each time I’ve received exceptional customer service by Jay. He went above and beyond to make it a good experience. If you’re needing work done, ask for Jay!

Great customer service. Mr Tyrone is amazing. Got my Range Rover in quickly and serviced. I didnt have any appointment but he worked me in.

We purchased a 2020 Evoque from Land Rover of Nashville and am completely unsatisfied with the service we have received. We have taken the car back 5 times to have an over heating / cooling issue repaired and get nothing but the run around. We have had the hose replaced, the water heater replaced and done multiple tests on the coolant system and our car still smells as if it is over heating and leaking coolant every time we drive it. Each time we take it back they swear it is fixed and it never is. We suspect the issue is most likely a cracked block or other more involved issue that Land Rover does not want to address because of costs. Today when we picked it up the service guy told us it may take a year for all the air trapped in the coolant system to work its way thru???? What an absolute crock. So the result is that we are to keep driving a vehicle that smells like it is on fire and revs at almost every stop to high rpm while working the bugs out for a year. Absolute worst dealer I have ever been associated with. Dont waste your time with these guys. Go buy a Mercedes or BMW or anything other than a Land Rover.

Always great working with the team at LR of Nashville, since 2003, and now on my 4th Range Rover! You guys are growing, yet the customer service has only gotten better! The new show room is great. And more service persons added has been nice. As well, the Land Rover day at the Biltmore is a blast!

Purchased a Certified Land Rover sight unseen to be shipped out of state. Excellent experience in purchasing and receiving the vehicle, Nick in sales was very responsive and detailed answering questions. Had a minor issue with the vehicle once received, but Rich and Team immediately took care of me. Highly recommend purchasing a car from Land Rover of Nashville. Out of state purchasers can be confident in their purchase.

Erik Lundquist a service advisor was extremely helpful and patient with my concerns/issues with my range rover. He made my experience very easy and streamline, put me in a loaner immediately, and updated me daily on the findings. He made me feel like I were family. Very professional and informative. Thank you Erik and the Jaguar Land Rover Nashville Team. Mrs. Barnes

Erik Lundquist a service advisor was extremely helpful and patient with my concerns/issues with my range rover. He made my experience very easy and streamline, put me in a loaner immediately, and updated me daily on the findings. He made me feel like I were family. Very professional and informative. Thank you Erik and the Jaguar Land Rover Nashville Team.

Jay Jackson in the Service department is super helpful and I highly recommend him and Land Rover Nashville’s service department!

My buying experience at Jaguar of Nashville was nothing but easy and personal. I was an out of town buyer from Kansas City and between inquiries via email and phone with Nick Sardo, in person inspection and test drive, and the entire buying process in person I had no pressure, no questions left unanswered, and a premium vehicle at a good price. The atmosphere is professional and carries the same luxury feel as the cars they sell, such as the XJ that I left with.While I may not be able to recommend them to my local friends due to the distance, anyone relatively near to Nashville ought to check their inventory and reach out to one of them with any questions.

From Illinois and had troubles on interstate 24, limped into Land Rover Nashville. The techs repaired my rover in short order. Thanks!

Where do I start . Jay Jackson in service is great. His customer service is excellent. He kept me informed every step of the way. If he said he would call on Monday best believe I got a call on Monday. Here on out I will only work with him for all service I may have in the future. Good customer service goes along way. He goes above and beyond to keep you informed

Had a busted roof glass and insurance said it was a dealer only thing. Range Rover Service kept telling me to take it to Laurence Glass Company. Laurence Glass kept telling me it was a dealer only thing. I kept getting run in a circle.The big thing was they wouldnt deal with insurance. I was shocked. The glass alone cost almost 4000.I finally asked if they have a body shop because I know they deal with insurance. I ended up at Cadillacs body shop. They solved everything.I got the car back today. Very good work. Once I ended up in the correct place to have the repairs done all went smooth. Thank you Ricky Green.Shout out to the owner. Great job trying to solve a problem. Thank you so much. Nashville could use more like you. Most dont care but you obviously do. Thank you again sir.I raise my stars to a 5 from a 1 due to Ricky Green and the owners response and accountability.

Service is outstanding! Just moved into the area and heard mixed reviews about the service department. I can say Erik Lundquist and the team in the service department were OUTSTANDING! Very impressed with the attention to detail. Thank you for everything!

One of my customers has a Range Rover Velar. I liked the look of it and decided when I was ready to get a new car, that would be the one. We stopped by Range Rover of Nashville to test drive one to see if we really liked it. Craig walked us into the showroom and showed us the newest 2020. How perfect that it was the color I was wanting and had all of the extras too. He talked to us about the car, features and let us test drive one. He was very patient and answered all of our questions and addressed our concerns. We came home with the one on the showroom floor!!! I love the car, it really is beautiful. My Lexus was 17 years old and boy have cars change. We went back a few days later to meet with Art who explained all of the features in detail and uploaded all of the security and technology. They have checked in with us to see if we have any questions and how we are enjoying our new ride. We would definitely recommend Range Rover of Nashville.

I worked with both Shane & David on the sales side of purchasing my new vehicle from Land Rover Nashville. They were both awesome to work with and so helpful and professional. They answered all of my questions promptly and went out of their way helping me make a big decision! :) I walked away very satisfied with the entire experience. I also worked with Art after my purchase to set up all of the systems, settings, etc in the car - he was hilarious and a blast to work with as well!

Kevin in the service dept is the best! Land Rover Nashville never disappoints always very professional and courtesy.

Carli was so helpful in educating me on all of the great features my new Range Rover offers! She helped me configure some fun creature features that will make driving this great SUV even better. Always calm and patient when I asked her to review a feature for a third or fourth time:)Thank You, Carli, for putting the finishing touches on a great buying experience at Nashville’s Jaguar Land Rover!!

My husband and I are out of town buyers . Upon arriving James Scott greeted us, he was never pushy allowed us to take our time test driving and time to make our decision. We will come back for our next purchase awesome and painless experience!

HiJust wanted to share my wonderful experience regarding my recent purchase. I took my wifes car in to get the tires replaced. While waiting I searched their website for a Range Rover Sport. They had one that I inquired about and Nick was more than happy to take me out on a test ride. I was hooked and knew that it was time for us to downsize from a 8 passenger SUV. We set a plan in motion and a week later I returned to pick up my RR. Thanks Nick!

I wouldn’t take my Land Rovers anywhere else. They have ultimately addressed my car needs every time I have had my cars serviced, I only wish they had more capacity as scheduling is typically further out than the ideal. Jay in the service department is always a pleasure to work with and he is super helpful and accommodating.

The Encore delivery experience was very thoughtful and thorough! Art, went over every feature of our new Jaguar F-Pace and showed us some features that we did not know the vehicle even had. The purchasing process was the easiest that I have ever experienced.

If you ever go to Land Rover Nashville make sure you ask for Shane Lawson he was great to work with and knowledgeable! I came in one day just to ask some questions and Shane helped me and provided me with the information I needed and I was on my way and never felt pressured. Later when I was ready I contacted him and he helped me with the whole process and made me feel comfortable and made sure I understood everything. Very happy with my new Range Rover Velar.

Great experience with Nick Badger and Land Rover of Nashville. They made the extra effort to get the deal done and Since I live 5 hours away, they offered to deliver the vehicle but we decided to enjoy the drive so we met half way! Thanks again for the extra effort!

We had a great experience with Jay Jackson in the service department. He was very friendly and accommodating. He took good care of us. The only reason I didn’t give a five star was because there were no loaner cars available, and they were booked about 3 months out. So if I need a more prolonged service there again I will be concerned that that service will not be available for me, and that’s not the service I would expect at a luxury car dealership

See Jeff Goff. He is very knowledgeable

We had such a pleasurable time with Shane during our recent car buying experience. Super knowledgeable, understanding, and actually cared about what was best for us. The entire team made the process as stress free as possible and at the end, we were able to get the dream car we never thought was possible. Thank you for the wonderful experience!Kindly,Natalia and Sean

My wife and I had an excellent experience during our recent purchase of a Range Rover Sport. Our Sales Consultant, Jeff Goff, was professional throughout the process.

Good luck working with the service department. They are booked out for appointments by at least three weeks. Appointments with a loaner available are booked out even longer - - at least a month. And expect to wait at least a week before they can even look at your vehicle if you drop it off without an appointment randomly. I waited three weeks to schedule a service recall for a client on door latches, only to have the car returned to me with the key fobs not working properly. Because they are so booked up all the time it took a week for them to even get it back in the shop and all the while my client has been without a vehicle - - a massive inconvenience for the client and reflects terribly on my own business. Their service department office guys seem to be at the mercy of an overall lethargic tech staff (the guys who actually work on the cars). One woman stormed out while I was there because her rover had been there on and off for like two months while at the same time 3 or 4 tech staff were just dilly dallying around the service department lobby waiting to be told what to do next. She seemed to be dealing with the same scheduling delays and overall lack of prioritization that Ive also been dealing with. So its not just a technician issue its a management issue as well. Calls in go unanswered or go to voicemail, good luck getting a call back on any messages left, and whats worse is they seem to know it. Ive worked with several other shops and dealerships in town on behalf of clients and Ive never experienced such a lag time in repairs. You guys need to expand your service department asap!

We just purchased our second Range Rover at Land Rover of Nashville and could not be more pleased. We absolutely loved our first HSE, so we recently bought a second. The customer service and the buying process was truly the best. Our salesman was extremely helpful and the process was made so easy. Highly recommend this dealership and the awesomeness of the Range Rover!

Id like to really Thank Jeff Goff the Super Sales Guy that found me just what I was Looking For...Nashville Jaguar Land Rover is a Great Place to find that Special Something youve been Looking for in a Vehicle...Looking for a Deal? Theyve got Your Wheels!

Great buying experience, but the service pricing is just insane. I can get the same service on my Discovery at a nearby, independent Rover specialist for less than half the price.

When my husband and I first arrived we were immediately greeted nicely without being bombarded. Dave was able to answer all our questions and even let us test drive as many land and range rovers as we liked. He wanted us to make sure we got a feel for all the vehicles available without any pressure. Again- there was no pressure to buy. I loved that! When it was time to make a deal- Dave truly gave us a deal of a lifetime. Me, a librarian is now driving a 2020 Landrover Discovery.When it finally came down to the follow back, Carli took the time to show me all the ends and outs of my new vehicle without even having an appointment. To think that she helped me out, even when she didn’t have to, shows me their value of customer service!! Don’t be intimidated- to and look and you might come out of there driving your dream car!

If local, drive to Century in Huntsville for better service. Told me first of December (a month later) to get a damn key fob programmed. Called Huntsville on a Friday and they could get me in on that following Monday. A lot of 1 ⭐️ reviews from this dealership for service. Presidents response is sorry, trying to improve service experience and wait times. Should have been 1st priority when dealership opened. Huntsville is charging more for the service. Service tone was much nicer there as well. Pay more for better service, or not. You chose. Hope review helps. Thanks.

Very professional. Very transparent. Shane listens and goes to work for you, even after the sale. Roy made the finance part flawless and stress free. Steven also said hello and made me feel appreciated. I highly recommend Land Rover Nashville and its team.

Land Rover (Brentwood) Nashville, TnFirst class in every aspect of the business from the time you enter the dealership until the time you leave. Inviting showroom, welcoming sales staff and administrative team truly a collective efforts to make customers feel at home. The entire service staff will take the time make sure you understanding the service and estimated cost that youve requested and the follow-up after sales and service is outstanding. A special shoutout to Jay Jackson and his superior knowledge and professionalism.Highly recommend these folks for your next vehicle purchase!! Great service and especially please with Jay

Shane Lawson was absolutely great to do business with. This was the best and easiest experience I’ve had purchasing a vehicle. I highly recommend this dealership.

I would highly recommend visiting Land Rover Nashville! Shane Lawson was the sales consultant that I worked with and he was great! Very friendly and professional staff all around and you feel well taken care of.

This is a first class establishment-They practically do everything for you except pay for the car! The purchase of my range rover was so easy. I was able to test drive the car I was interested in for an afternoon prior to the purchase.Our salesman Craig was extremely knowledgeable about the car and he even filled it with fuel and took it through Marta on the day we came to pick it up.I love the fact that I have a contact person should have any questions about the many functions controls and commands of the car and the dealership even goes as far as to book a one on one class with a technician who will help you link all of your electronics to your car and go over all the amenities in the car. An additional perk is that you can take this car in to the dealership to have them wash it when you have the time. All in all, I would definitely recommend this dealership to anyone interested in receiving excellent service .

We could not be happier with our new Land Rover! The buying experience was so easy thanks to David who gave us an education in the Land Rover brand. He was pressure free and helped us find the perfect car for our needs. We also were pleased to work with Art who taught us the specifics of our new car.What a difference to work with a family owned, community minded dealership. We would recommend Andrews to anyone wanting a top notch buying experience.

Vicki in the service department is amazing. She goes above and beyond to make sure you are taken care of and she is very personable.

This was a dream car of my husbands. It was a total surprise to me when he gift me as an early Anniversary and Christmas present. This truck is amazing. Before I drove it, I downloaded a Range Rover Play list on my phone. Super excited to have this truck and the color isnt too bad!

I had my land rover discovery towed into the dealership after having an accident. Eric Lundquist was there for me and was very compassionate with what I was going thru. Eric and the whole Land Rover of Nashville team has gone so far above and beyond my expectations! Thank you for helping me out so quickly in my time of need. I highly recommend this dealership to anyone!

First rate experience. Josh Muraira is an excellent sales consultant. He provided thorough knowledge and honest views throughout the process. Perhaps most important, he was patient - never pushy - and superb at communication (calls, texts, emails) over a lengthy period that included test drives, discussion, and ultimately a new build order.A real pleasure to work with - along with Roy in finance.Thank you.

I bought a car last Wednesday and cant be happier! Shane Lawson was our sales guy and he found exactly what I was looking for and made the experience exceptional! Fastest and easiest car buy I have ever had! Thank you Shane.Errin Gulati

My expectations are always exceeded. Erik always goes above and beyond to make certain my vehicle is running at peak performance, proactively. Blood is always candid as it pertains to what needs to be done and what can wait. I trust them both explicitly. As a single gal with one vehicle, this is very important to me. I give the service team high marks all the way around. They take time to show interest in me personally and as a customer.

Vicki in service is kind, informative and passionate about providing a great customer service experience...

My Land Rover salesman Josh M. was extremely helpful in getting me the vehicle I wanted. I live in Palm Beach, FL & flew to Nashville, TN because none of the LR salesman down here would go out of their way to do an inventory search nationwide to find me what I was looking for, like it was too much of an inconvenience for them they just wanted you to settle for what they had. Josh did the search while I was on the phone with him & he found the vehicle I wanted in Wisconsin. I appreciate his work ethic & the ability to get the job done. I have never bought out of state before but the whole process was honestly super smooth. I was approved over the phone, gave a good faith deposit & then when I flew in I was in & out of the dealership within 30 minutes best experience ever.

We had a terrible experience with Land Rover of Nashville. After hitting a pot hole making a loud noise and having the car towed to Land Rover of Nashville our car sat there for 2 weeks. It was sent to the body shop and a new bumper installed. Turns out the body shop and the service department are separate. The problem was a loud noise while driving it. They said it was bad brakes pads and could not do anything about it under insurance . I took the car to budget brakes and they diagnosed the problem in 10 minutes. He was shocked that anyone did not see the wheel moving side to side. He worked it out with my insurance ( who covered the repair) and the car was repaired in one day. I spoke to the manager of Land Rover several times with no help.We have purchased 3 cars from this dealership but never again. Poor service and poorly handled.

My service at Land Rover Nashville was great. Vicki worked with me to get in quickly. She also helped me secure a ride home and back for pick up of my vehicle.

Vickie is amazing. She is prompt and keeps you informed along the way. Vickie also is knowledgeable and makes sure you are taken care of, even if they are unable to help.

Nice friendly staff and service. A little tough to get an appointment for the same week you call, but once you’re in the service is pretty quick and thorough.

Professional and knowledgeable techs. Thank you Mike for taking care of me this morning! You made experience very pleasant today! Appreciate your help!Highly recommend.

The crew at Brentwood LandRover are AMAZING! Friendly, efficient, helpful and just the best. Im so happy with the service I recieved, as well as the great job they did on my 2016 LR Discovery Sport that I will be back again and again.Thank you!

The service department has made a fan out of us! They are knowledgeable, thorough, and have taken care of us for several years now. We will continue to use for as long as we own these cars!

I had a great time getting my 2018 certified pre owned Range Rover. The entire experience from test driving the vehicle until the day I came in to actually buy the truck was excellent! Drives like a charm too. Still getting to know all the ins and outs but so far I am completely satisfied and happy..

Update. My engine light came on which typically means an emission issue and that it is driveable so I drove it a couple of days before calling. They said just bring it in and we will do a diagnostic. I brought it in at 4:30 (they close at 6) and they did a diagnostic, found out it was a software update and completed it right then. I was in and out in an hour.Everyone was friendly and listened to me. They gave me a loaner free of charge. My car was repaired properly and is running fine. The only thing is I had to wait 3 weeks to get an appointment. I assume if my car was not running, I would have been able to get in sooner, but realize that when your service interval is coming up.

I had an amazing experience with the service department! And here is why.I have a 2008 Range Rover Sport with 30,000 thousand miles. It lived most of its life as a garage queen. I brought it in to Eric in service when it had an acceleration issue. They diagnosed it the next day and it needed a throttle position sensor which meant I had to replace the entire throttle body. I told them to go ahead with the repair.I pick up the car and not a day later the car was not fixed. I immediately brought it back because I was supposed to take a trip back home to NY to visit family and planned on taking the Rover. Charles the Service Manager and Eric immediately dropped what they were doing to help and brought out the Master Technician to do a diagnosis. Turns out the Rover needed an additional sensor which required replacing the Accelerator Pedal.They knew about my plans to take a trip the next day, so they said they could rush the job in the morning as soon as the parts come in the morning. It was going to set me back several hours so I wasnt too excited about it, but one of the other Service Advisers helped find a flight to get me back to NY and I ended up flying instead.The willingness to work with me some something I was very pleased with. This dealership has a great team behind it and it felt they genuinely wanted to help me personally with my situation. Charles knew that this part should have been seen as faulty the first time around, so he offered to cover the labor and have me pay cost for the part which saved me hundreds!!! THANK YOU!!!I know this review is long, but I write it with gratitude for a 5 star service department. All Class.

Ben in parts helped me with a very complex part, Very knowledgeable and professional.

Eric Lundquist and his team were wonderful. Diagnosed a difficult car issue and spent 8 months of car visits to figure it out.Patience and professionalism at its BEST. Which is what makes a great service team. Thx guys.Jayne Bishop

Great customer service. Art is the best and he knows his stuff when it comes to operating all of the bells and whistles on your new vehicle. Jay and Kevin Guthrie (service department) are always a pleasure to work with. Sam and Roy are very attentive and made our experience a great one. 10 stars!!!

Always have a good experience. But a few things could be better. My “check spare tire pressure” light was on. The service department should have checked this even though it was not specifically listed as a request. All tires should be checked with an oil change.I requested a new key FOB. This was not replaced.

David was excellent in helping us select a certified pre-owned Range Rover. He found us several discounts and got us in and out of the dealership in a timely manner. He even stayed in touch with us over the holidays to address a few issues with the car. Glad we were able to work with him and would definitely recommend!

Will always be a loyal customer of LR Nashville. Found myself in need of a car after having my trusty Ford totaled in a hailstorm. The sales department helped me narrow in on a reliable SUV with longevity and I have not been disappointed. GM Ronnie Reed runs a tight ship there, and that doesnt stop on the sales floor. Service appointments are thorough, and Ive never felt gouged. The staff is friendly and makes recommendations for service, but never overprice or do unauthorized work. Im comfortable enough with everyone there to be able to leave my car for a day and not worry about a thing. Once I had an overheating issue about a mile from the dealership. I called Corey in service at 5 p.m., was able to drop my car and pick up a loaner in 10 minutes flat. No questions, no unnecessary forms, no waiting. Thats reliability right there. I will always be a customer of LR Nashville.

I was extremely happy with my experience at the dealership. Brew was amazing (this is my second car from him) and was very diligent and understanding in helping me to find a new vehicle. I was replacing something I loved but no longer worked for our family. I felt that everyone at the dealership was extremely helpful, never had a moment that I was not attended to and I never had to wait. Had personalized one on one attention the entire time. Theres never anyone standing around being idle at this dealership, everyone is always moving and looking for a way they can help. Love, love, love this dealership and I will be a Ranger Rover girl for a very long time!

This Land Rover team was great to work with. Craig and Art were awesome.

What an awesome experience I had. I went in for a test drive for a new Land Rover and the sales team really knew their stuff and they were very informative about the vehicle. They were able to answer EVERY question I had. The service department was top notch and I look forward to taking my NEW Land Rover in for service. The ENTIRE STAFF was great. I recommend them highly.

Absolutely fantastic from start to finish. Craig was beyond helpful, patient and knowledgeable as we worked our way through every detail of our new purchase. We have been an Audi family for years and after this recent purchase at Land Rover, we are proudly part of a new family! Art, in the client care service department, takes his time and really makes each vehicle bespoke for you upon delivery. There has not been a more enjoyable car purchase for our family and would HIGHLY recommend stopping by, even if to just say hello and look at the beautiful new tech Land Rover has added.

Very nice car-buying experience. Friendly and professional. Fair pricing and comfortable to deal with. Drove over 100 miles to do business with them.

I, regretfully, had to have our Range Rover receive its first non-routine /maintenance service. While we did not purchase our vehicle here, we assumed this would be the proper place. After our disappointing experience, this will be the last time we own any vehicle of this brand. This was our first venture with Land Rover, after having mostly owned other well-made European vehicles. I returned extremely dissatisfied and inconvenienced with the lack of repair completion that resulted from inefficient and ineffective internal communication, which resulted in more time without a vehicle.Make sure you receive confirmation of EVERYTHING. This includes telephone calls. I was originally surprised and pleased with the initial call I made after being told I didnt need to make an appointment, given that the need of my situation was of importance. After prompt inspection, service would take more than what seemed to be desired before the weekend began for everyone. I was asked to return the following Monday. I mistakenly assumed that Land Rover Service would be comparable to that of BMW Nashville, so I didnt bother asking about a loaner or transportation arrangements. Apparently, car loaners are sometimes available, but for those with appointments well in advance. Thankfully, my husband was out of town for meetings, otherwise I wouldnt have had transportation.

My review is only in regards to the service department, as that is the only people I dealt with... I’m a new customer, tried calling in to schedule a service on my car. First attempt to call I got hung up on, which is fine someone may have hit the wrong button I get it, second time I called I did get to talk to someone, I asked about a Saturday oil change, she said they were all booked up, and they were also booked up next Saturday to. Then didn’t even attempt to help me get scheduled. I’m guessing they don’t do oil changes during the week as she didn’t offer that as a possibility??

Fantastic experience with Land Rover of Nashville. Jay Jackson was wonderful to work with. He is friendly, knowledgeable and provided excellent customer service. Definitely a long term customer.

I love Andrews Cadillac...Jaguar...Range Rover....or whatever they call it now. Ok?I have bought at least 5 Cadillacs, a Range Rover, a Jaguar, and a BMW in the 20 plus years that I have done business with them and there has never, ever, been a single time that I have not been completely satisfied with any sale of a vehicle, service, or amicable resolve of ANY issue that I may have had...not one single time. Mr. Andrews is a joy to work with and know, so is Nelson Andrews, Kevin Guthrie, Chris, and every other person I have encountered are amazing people to work with, but that Ronnie Reed is something else...the best I have ever known. I could not have a clue how anyone could not be completely happy working with those people from the front of the store to the service department. They helped me relentlessly when I had a 2004 Range Rover... it was terrible, but their help and service was superb, even when we ended up junking it together which was mutual. Ronnie Reed is the only person I will ever engage, cooperate with, or even think about when I buy ANY car at all even if its Chevy...I would still buy it from Andrews because I trust, admire, and love all of those cats...every single one of them. But that Ronnie Reed is the top of the heap over there and goes beyond the extra mile to do whats right by his clientele and makes everyone feel like family. So let me recapitulate....I have bought 8 or 9 cars (two this year) from that dealership in 20 plus years, and never a problem that they would not solve to keep me coming back and the best car people I have ever had the joy and pleasure of purchasing from, and I have purchased 30 or more cars in my life. Land Rover Nashville is the best in the world! So there you have it. The real truth and nothing but truth, from a real car person and a loyal customer.Reverend Rodney Beard

Had to have AC fan replaced at a little mom & pop mechanic shop while on an out of town trip. The repair was not done properly. Took Rover to dealership when we got back home to repair correctly. The service department got me in immediately, worked for two hours to correct the repair...and then didnt charge me anything! Amazing customer service!! Thank you!!!

The best car dealership experience I’ve ever had. I’m from out of state and negotiated the deal over the phone. When I got to the dealership, everything was ready to go, with no surprises. Highly recommend.

Customer friendly service and very helpful. Jay and John are very helpful. Technician John very knowledgeable and willing to explain service related issues with vehicle. Both these gentlemen deliver top notch service. I feel confident they will always take care of my Range Rover.

I did not end up purchasing a vehicle but they were extremely helpful.

Purchased two vehicles from this place. Great staff and service report. Sometimes it takes time for them to call back but they are great to work with.

The experiences with Art and Sam can be captured in one word - outstanding. They made me feel like family. High quality service, professional, patient, and more. This is my first Jaguar SUV. I will not go back to Infiniti. A rating of 5 is not enough. I give them 10.

11/15 update- to be fair, the new GM is just a stand up guy. As you read, our situation was terrible. I went in for scheduled maintenance and LR Nashville really worked hard to make our situation right. The gesture was well received. I think you’ve earned 4 stars! Thanks!!!**Update9/24-Just received my truck back after another 3 weeks in the shop. This time the AC module went out. No loaner was available for nearly 2 weeks, but after labor day, LR quickly got me in and gave a full sized loaner. The dealership was nice enough to arrange my car for drop off. As an aside, I asked to have the truck detailed...but I guess there wasnt enough time. Oh well. As an aside...I had a conversation with the GM about replacing my truck. He said he would get back to me. He never did.I have mixed feelings about my vehicle. Purchased brand new and has been in the shop twice for the same issue with under 2500 miles. Locally, the dealership has done well with addressing my needs while being accommodating and pleasant. The buying experience was also very positive. Frustrated to spend the amount that I did for a car that has needed repairs twice.

Absolutely amazing experience. The staff is attentive and very courteous. All of my needs were met and Josh is an amazing salesman. Never felt like I was at a dealership. More like I was taking a meeting with friends.