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Cell Phone Hospital Broken Arrow
1344-A E Hillside Dr, Broken Arrow, OK 74012, United States
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Cell Phone Hospital Broken Arrow
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Te
Review №1

I had an issue with my phone which my carrier couldnt fix. They sent me to Cell Phone Hospital and they were able to fix it and didnt charge me for their services. I highly recommend them. They were great!!!

Su
Review №2

Very helpful and quick at fixing problems with phone. Would recommend their service to fix a phone. Thank you appreciate your knowledge about cell phones

Ma
Review №3

I have used the cell phone hospitals a few times. Have saved me money every time. Very friendly and professional.i will continue using them for any problem I may have. Very clean and reasonable prices.

Cy
Review №4

Great service! Fixed non charging issue fast and friendly!

Sa
Review №5

Fast and quick service fixed my charging problem with no cost to me

He
Review №6

These guys saved me a ton of money and heartbreak when they fixed my sons new iPhone 11. We had tried sending it to apple and they didnt fix it and we were left to find our own solution. Thats when I called these guys! They were fast, kind and affordable. Ill be going to them before apple next time.

CA
Review №7

Fast, polite, affordable. I will use them again next time.

Ta
Review №8

I definitely advise going somewhere else to get your phone fixed. They kept my phone for two weeks! When I got it back, my screen protector had been removed and my screen had been visibly cracked in a few places. They said that this was normal and expected to happen when they remove my screen protector (but I’ve never heard of such a thing). When I persisted in questioning about the broken screen, they said they could give me another screen protector (as if they were really doing me a favor). So I considered it a loss, spent $75, and moved on. Welllll, not really. The phone continued to have the same issues that same day. So I went back for a refund, but I was only given $50 back. I understand and respect the diagnosis fee, but if you’re diagnosing the wrong issue (and breaking my screen while you’re at it), isn’t it your professional duty to fully reimburse me? Regardless, I went somewhere else just yesterday. They diagnosed the issue and ACTUALLY fixed it for $70 in ONE hour. This goes to show Cell Phone Hospital is especially incompetent and lacks professionalism.

Ky
Review №9

Jerry was super friendly and offered great service. Will use them for all my repair needs in the future.

jo
Review №10

Had my phone worked on last week....charging problems....drop in that a.m. and they had it back to me later that afternoon at a fair price and warranty !!...Jerri was very helpful and friendly as well...will use again but... hope no need to.

kr
Review №11

Happy with my experience at the cell phone hospital. Jerri, was very knowledgeable and made the process smooth and simple. I highly recommend visiting them for your cell phone needs.

AS
Review №12

Great people, very friendly and helpful, I was having trouble not able to hear anyone on the other end so I had to always talk to people on speaker, they cleaned my ear piece and it fixed it and they didn’t even charge me. I will most definitely use them again in the future.

Al
Review №13

I’m a baker and spilled butter all over my phone😅 and my speakers were muted, but I came in and they were so kind and cleaned it in about 1 minute and it’s good as new!! Highly recommend!

Ke
Review №14

I was having an issue with my IPhone charging, Matthew from the Broken Arrow location cleaned mine and my wife’s charger ports at no charge and got my phone to charge again! Such great customer service!

Ka
Review №15

Do not trust the quote on the website. Once you go in person they will quote it higher and will try to make you settle for less than quality parts.

Ch
Review №16

Overpriced limited repairs, phone doctors was able to fix my laptop with no issues

Co
Review №17

Mathew helped me and was really nice and professional. Need more people like him in this world!

Ti
Review №18

Brought in cell phone that had been dropped in swimming pool. Put it in bag of rice to dry out (dont do that) and charging port had rice caked in it. Tech was knowledgeable, knew exactly what to do and in two minutes had problem fixed. He gave me advice on what to do if this happened again, and gave me my phone back NO CHARGE. These company is honest, great service, professional and affordable. Highly recommend them!

Pa
Review №19

THE BEST PLACE IN TULSA/BA AREA TO FIX PHONES. Every time i come in, i leave very satisfied. 100% recommend to everyone

Ph
Review №20

For this guy in Cell Phone Hospital Broken Arrow ... Exellent and quick service, I did not need anything complicated, Im only grading on service and what he did for me !!!!

Ri
Review №21

You guys are the best I’ve found in the cell phone repair businessUsually same day, great customer serviceSee y’all not too soon

Me
Review №22

This place is awesome ! I came here with my moms phone because the lightning connector wasn’t connecting properly & her phone wouldn’t charge. The man who works here knew exactly what it was & resolved the issue very quickly. It feels good to know there’s a decent phone repair store in town. I’ve taken a phone of mine to Phone Doctors (the one inside Reasor’s) in the past for a screen replacement & I had a horrific experience. After they replaced my screen, my phone glitched a lot & the screen still didn’t work properly. Although I didn’t get a screen replacement here, I would trust this place to do the job well !

Ma
Review №23

Cleaned out my speaker in 5minutes! No new phone needed. Honest employees!

Br
Review №24

Hooked me up! 🔥 They are awesome! Satisfying price. Highly recommend!

Am
Review №25

Jerry and Brice are the bestThey are so friendly and provide amazing customer service. I had several things going on with a device and they were more than helpful and set expectations so that i knew exactly what was going on. They definitely went the extra mile and Had communication with me the entire time and made sure that they were doing everything possible to get what i needed done! Hands down the best i have ever seen in a phone repair shop. They both are very knowledgeable and amazing at what they do.I have bragged on them to everyone i know and will always go there if i need something done.Also the time for repair was so fast! UnbelievableThis place deserves 100 Stars!!Thanks to you both!

Ga
Review №26

An amazing experience Jerry knew what had to be done and did it great guy and I’ll definitely be going back there for any of my future phone repairs.

De
Review №27

Great store with great staff. You get the same top notch Cell Phone Hospital experience and Jerri and Bryce are great guys to have work on your phone. If you are in the area and need a phone repaired stop here! Not only are the prices the best but they are transparent through the entire process.

Ma
Review №28

Amazing experience, fast easy and simple and jerry was kind and very knowledgeable I highly recommend coming here for all you’re celluar needs

Aj
Review №29

Tl;dr - Cell Phone Hospital saved the day with excellent customer service, integrity, and a wonderful business practice! Go here! They WILL take care of you!So Im in love with this place now! I called my mobile phone insurance company because my phone wasnt working. They tell me that my phone doesnt show up on my insurance, and that my insurance shows a phone I had 6 years ago. They tell me to go to Verizon to have that fixed. Okay, annoying, but doable. I get to Verizon, and after a little investigation, apparently, someone at Verizon switched my insurance to the extended warranty 4 years ago, and I never noticed. Okay, thats weird, but I should be able to get this covered under the extended warranty, correct? Wrong. I have a broken screen, so the warranty is void. Verizon suggests I go a few doors down to Cell Phone Hospital, get the screen fixed, and then come back, and theyll honor the warranty. Okay, now Im really upset, and I have to spend even more money. Finally, I get to Cell Phone Hospital, and I explain my situation. I get a quote of a lot more than I expected (after looking on line, its actually quite reasonable). I could have done it, but I would have really screwed my budget to do so. The gentleman here at Cell Phone Hospital asked me why I needed to get the warranty done. I explained, and he said, hold on a sec, do you mind if I take a look, it sounds like this might be an easy fix? I allow him to take a look, and he messed with it for a second. It WAS an easy fix that I was unaware of! He could have easily taken advantage of my ignorance of this and got me to feel like I needed to get the screen fixed. Instead, it was such an easy fix that he didnt even charge me for it. I mean, thats grade A customer service AND integrity in business practice! I just got my son a phone, so all fixes, screen protectors, and cases, etc will be bought and done here! Thank you very much, Cell Phone Hospital!

Ta
Review №30

My iPhone would not charge correctly. I walked in, told the guys inside what was going on and they immediately knew the answer. There was a small piece of pocket lint built up in the charging port. They were able to pull it out in about 30 seconds and it works just fine now. Very helpful guys here!

Ye
Review №31

My screen cracked and I noticed the same thing as someone else in their review also. They replace your orginal glass screen with another ultra thin glass screen. It works so far good but the only thing Ive noticed is that you can feel the gap between the glass and the inside if you press on the screen. They told me theyll order a screen from another supplier because this supplier they use have it all this way. And even so, they called me again and made more excuses.

Do
Review №32

My iPhone 8 was having problems with the charging port. I stopped in and was greeted with a smile and a concern about the problem I was having. They suggested to allow them to try and clean the port to see if that would help. They did this immediately as I waited and returned to say the port was indeed dirty and they were able to clean it. They then demonstrated the cord plugging firmly into the port and charging the phone. They did this at no charge and in a very friendly and professional manner. Yes, I recommend them.

Ca
Review №33

Brought my daughters phone in to have screen looked at. It had green streaks & became unresponsive. Jerry helped me at the front & replaced our screen timely and did a great job. I highly recommend Cell Phone Hospital to anyone needing phone repair. They really know their stuff.

Je
Review №34

Always has great and fast service. Decent price and do exactly what I need the to do. Ive had several of my screens fixed. When I told my boyfriend about this place, he took in his new iPhone. The guy peels off the screen protector and we realize the screen is still in perfect condition, they didnt even charge us. I know they didnt fix anything but its a business so I thought wed pay 20$-30$ service or something but no charge. So happy with this one!

Sh
Review №35

Jerry (GM) and his crew are absolutely fantastic. Very knowledgeable and polite. They are always attentive to my phone issues and do everything it takes to resolve the problems quickly. Prices are great and wait times are always reasonable. Can’t brag on these guys enough!!!

Am
Review №36

This was my second time to need The Cell Phone Hospital in BA. Once again they did a great job replacing my iPhone screen. They were polite and helpful and got my phone done in about 1.5 hours. Also cost $12 less than another place nearby. I will definitely use them again if I shatter another screen.

Da
Review №37

This is the only place I take my phones. Been doing so for years and have never been let down.

Ji
Review №38

Wow! My old I Phone 6 was having problems charging. I took my phone to Broken Arrow Cell Phone Hospital on Hillside Drive. In 2 minutes the young man there had me fixed up with no charge! Turns out there was some debris inside the charging port that he was able to remove quickly. Great service!

Jo
Review №39

I went in today full expected to spend 60 dollars on a repair for my charger. Jerry took a look at it and realized it was just dirt build up in the charging port. He cleared it out free of charge! I couldn’t be happier. Great employee deserves a raise!

Sa
Review №40

They did an excellent job on my iPhone screen they even unbent it. I’m very pleased with the service. Highly recommend

ch
Review №41

We got superb help.. Zane and the staff go over and above to insure you get great service and your needs are met

Sh
Review №42

We went to the Cellphone Hospital store and were so impressed with the knowledge of the employees!!! They were cordial and professional. Very pleased!!!

ME
Review №43

Went in to have my phone diagnosed after the screen went black. I had tried to reboot it on my own with no success but they were able to get my screen up and running again within a couple minutes. They did not charge me at all - not even a small service fee! Very friendly staff. Will definitely return if I run into any other problems with my devices!

Be
Review №44

Great service and they get you fixed up quickly! Ive used them 3 times and they are great!!The last time I was in Bryce helped me. Had me ready to go in 20 minutes and super friendly!

Ja
Review №45

Knowledgeable, polite and fair. Good price and great customer service. I will go back and recommend to others!

Na
Review №46

Took more than one device and all the devices end up with same problem within weeks. the quality of the screen they used To replace my iPad is very poor . Will never go back again to this place...

Su
Review №47

We recently visited the Broken Arrow Hillside Drive location seeking multiple product options for a Samsung Note 4 & Daniel provided expert advice along with a very pleasant & very professional shopping experience. We needed extra time to consider our possible purchases. Daniel was also very patient & because of our overall positive experience, we made our purchases & will highly recommend this business to others. Thank you Daniel.

La
Review №48

Great experience getting a new battery in a timely manner. The staff were so nice. I will be back if my cell phone ever has a problem again!

An
Review №49

Did a great job and in a timely manner! Appreciate doing business with you the couple of times I been there I was please

br
Review №50

I have been using cell phone hospital for a few years now and they are absolutely amazing. Very affordable and very fast and knowledgeable! Highly recommended!

Tr
Review №51

Store was clean and the associate was helpful. I was there looking for a good used phone for my daughter and they really only had iPhones. Prices were ok but I felt that they really focus on the repairs and not the reselling. The customers seemed to be pleased with the repairs and they were quick and affordable.

Do
Review №52

We have used them a lot and had great service but when it comes to replacing cell phone glass they use ultra thin glass that breaks quickly. The original screen( glass) that was I my iPhone 6 lasted for YEARS and never broke or cracked, had it replaced due to scratches, the first repair lasted almost a week before cracking, the second lasted one day. When I called them they acted like it had never happened before, I took my phone to another repair company that measured the thickness of the glass that cell phone hospital used and they said it was the thinnest glass made for my phone. They replaced it with a thicker glass for Less $$ AND gave me a warranty

Ch
Review №53

Awesome costumer service. With two boys I’m in constantly getting iPads and iPhones repaired! Service is always professional, timely, and friendly. Highly recommend!

Da
Review №54

Used this place multiple times from fixing my phone to helping me put my tempered glass protectant on my camera. I totally recommend this place.

Jo
Review №55

Twice I have been to the hospital first was my gf phone. which they repaired as new📱👌......then mines which I had dropped before leaving town. check them out...

Jo
Review №56

Jerry is an amazing manager. Very professional and helpful. I trust him and when my boyfriend, Monte, cant help them, I ALWAYS send them to Jerry. This place is aqesome

Te
Review №57

They were awesome! Had my phone fixed within an hour, very friendly. ! Definitely will reccomend them to anyone.

Ed
Review №58

Best customer service! Like the old days when people actually wanted to help and werent just passing time on the time-clock. These guys have always either solved my problem, or steered me in the right direction to a solution, even if it meant theyd make no money.I truly appreciate your help and will always come here first when I need anything cellular related. Today they saved the day for me when Verizon said nothing could be done.Awesome service. Thanks, guys!!!

Ch
Review №59

Excellent service! Phone was ready about 4 days before they said it would be! They go above and beyond and are reasonably priced! Thank you guys!!

To
Review №60

SO fast and friendly! I recommend this place to anyone who needs a new screen!

An
Review №61

From my own experience the customer service was really great . The employees were very kind and welcoming .

Wi
Review №62

Great friendly service excellent

Br
Review №63

These guys were fast, friendly and very affordable. I would definitely recommend them to anyone needing a repair. I definitely appreciate there help.

Jo
Review №64

My iPhone 6 battery died figured I would be getting a new phone (not what I wanted to do)But the guys a the cell phone hospital slapped a new battery in it (took about a hour) & didn’t cost me a arm and a leg. I bought the phone there about two years ago and when I need a new one they’ll be my first stopThanks again

B-
Review №65

GREAT experience with these guys! Bryce & Jerri hooked me up with a new temp glass and case for my iPhone, highly recommended!!!! A+

An
Review №66

Love how fast and easy it was to get my phone looked at. Also really great work and customer service

Ke
Review №67

Great experience at Broken Arrow store. Replace my broken LCD screen on my Note 5 with the temporary screen so we can access my phone. Allowing all the information to be transferred from my Note 5 to my new phone. The work was done very efficiently and in a very timely manner. Jeremy was very knowledgeable and helpful. He took the time to address my concerns and answer any questions that I might have. Thank you Jeremy!

Sa
Review №68

Took my phone back to them for the third time for my rear camera. Keep in mind, they are the only ones to have ever worked on my phone. They tried to charge me for a problem they created. Terrible customer service. I dont know how this location is still in business. CELL PHONE HOSPITAL has lost my business for life. Will also steer others away as well!

Ma
Review №69

Brice helped me out last minute before a holiday to get my phone going. Great place!

Ma
Review №70

Guy that helped me was friendly. Cleaned my charger port for free! Great place

Ch
Review №71

They where awesome and quite quickly resolved my IPhone lucy’s Battery illness Thanks and be sure to tune into techrants on Divercity Vitality this Friday evening as I will be live on the air and talk about them within the next few days check out Techrantz.tech for the episode you can review and a link to how to get in touch with this wonderful company which supports the LGBT community with out any issues what so ever

Da
Review №72

Bryce and Devon helped me with my Samsung watch, great time and service.

re
Review №73

Very nice....did not try to take advantage. Told me what was wrong and how much to fix it. I did not fix the phone but that was my choice

le
Review №74

Very quick and professional job!! Cell phone hospital staff was courteous and replaced my cracked iPhone screen as promised.

St
Review №75

Very helpful, and knowledgeable!! Helped fix my phone issues quickly!! Will visit again!!

Ja
Review №76

Great customer service reasonable on pricing recognize military

Ka
Review №77

Fast service. The clerk was very personable and helpful

Sh
Review №78

The staff is very helpful and knowledgeable. Better than the at&t support.

To
Review №79

Great customer service and quality repair. Would highly recommend to others!

Ke
Review №80

Fast, Super Nice, Really Clean Location and Great Work!!Told me it would be an hour at most but it took about 15 maybe 20 minutes max.

Ja
Review №81

Fixed 2 phones for me one hardware,one freed it from gmail Id lock fast friendly reasonably prices

ch
Review №82

Phone wasnt charging, I expected to have to pay to get it fixed, but they cleaned it and got it working at no charge. Very helpful.

J.
Review №83

Friendly staff and always have a good selection of cases for the major lines Samsung and Apple

tu
Review №84

I had a problem with my iPad I drove her over 30 miles all over Gods green earth in Tulsa to try to get this fixed Ive been quoted $179 eighty dollars astronomical amount just to get my iPad fixed found out there was a little piece of something stuck in it they removed it for $15 who knew just going right down the street with fix the problem kudos to you guys over there you did a great job thank you

KU
Review №85

Great staff amazing customer service and pricing for all your needs

Da
Review №86

Staff is very knowledgeable and nice. Will definitely be back again

Sp
Review №87

Great cell repair service! Would use every time!

Ju
Review №88

Awesome Customer Service, Great Prices and quick repairs and a large selection of accessories.The best place in town hands down.

Le
Review №89

They didnt call me to let me know my phone was ready, I had to call them. Of course it was 7 minutes before they closed so I had to wait 2 days to pick my phone up (I dropped it off on a Saturday & theyre closed on Sundays) so I had to travel quite a distance to get my phone back (I dont reside in the same town) I give them 4 stars because the phone is fixed and I paid the quoted price.

Re
Review №90

Fixed my phone 2 times after first time didnt work out right. Highly recommend..

P.
Review №91

Great communication, reasonable prices, good turnaround time

La
Review №92

Immediately determined the problem and saved me lots of money! Jerri was helpful, efficient, and very friendly.

Ja
Review №93

I brought my phone in and they fixed it within a matter of seconds. It was quick and easy and I recommend coming here for any phone problems.

Tr
Review №94

I come to this place often bc my 4 yr old son breaks things and they are super nice and professional and they get stuff done at a very affordable and fair price would recommend anyone needing this kind of service to come to this place

Ti
Review №95

So, while taking my phone off of power saving mode, I pressed too many buttons and it made a glitch and left a black portion of screen. I tried everything and couldnt get it to even power off due to the portion of the screen that had blacked out, I took it to verizon and they couldnt even do a hard reset on it for me (samsung galaxy s7, internal battery) ... so went to cell phone hospital and they held down the power and volume button and it restarted and screen went back to normal, no problem!! Took under 5 minutes!! So thankful!!!

Co
Review №96

Customer service was great...the store crew was very knowledgeable and the service was fast.

La
Review №97

Thanks Bryce so much for fixing my iPad. You made my day!!

Ch
Review №98

Couldnt fix it and was honest. Called the cell provider to advise about my issue

ke
Review №99

Jerry personally helped me and couldnt happier.

An
Review №100

I tried to repair my tablet and the job was more than I could handle. The employees got my tablet working and at a reasonable price.

Information
31 Photos
100 Comments
4.7 Rating
  • Address:1344-A E Hillside Dr, Broken Arrow, OK 74012, United States
  • Site:https://thecellphonehospital.com/our-locations/broken-arrow/
  • Phone:+1 918-949-4400
Categories
  • Phone repair service
  • Cell phone store
  • Mobile phone repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–6PM
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