The ladies at the customer service desk are awesome but theyre not you Love!

Great shopping experience! I came in around 6:30PM. The Gentleman serving me in deli was super nice and is very fast(Which is uncommon in delis). The lady who was there was funny and polite! I’ll definitely be shopping more!

Great shopping experience. Was able to find everything I needed easily and it was all on sale. Love the reward program for making my experience better than ever.

Im from the southwest so this review might not be fair from others perspective but here goes. I have never shopped at a grocery chain that has so many items out of stock on their shelves. I wanted to make a simple meatloaf and couldnt find many of the ingredients needed because they were out of stock. I shopped 3 different Tops markets looking for the items. I also found Tops prices to be 30-50% higher than I am used to paying for products but, as I said earlier, things may be different for me in my state. Otherwise, I did find each store to be clean, well organized & the employees helpful.

Its finally already always, in one any one place, its every day, every just in case, you can reintroduced to the yes it is, and on the other hand, theres but one solution, I must bid you good day. Oh yeah, Tops is cool!

Remodeled floors bring such a nice touch to the store 👍🏽 Produce looks fresh Meats looks fresh

Hello world, shopping at Tops is always great the services cool. The staff okay. Have a beautiful and blessed day. 🥰❤️

Decent prices. Long checkout lines. Alot of produce needs to be looked up manually at the self checkouts making checkout times quite long.

Ive been shopping at Tops for over 45 years and will continue as long as its open. I never had any issues that werent resolved satisfactorily.

Place is clean quick and well stocked . But the prices are well above average.

Its a decent buffet for the price!

Its a grocery store so not much to mention, but it wasnt crowded, self serve was a breeze and they have an awesome selection of products, the fresh produce looked great and there was plenty of craft sodas and beers, and a prolific international aisle!

Got everything I came for at the sale price as advertised and was able to use my coupons

Fast service for cashi g payroll checks

I have medical issues with my back,which limits my abilities to pick up items that are to heavy or to lift items out of a cart ect.the other day a worker seen me struggling to get bags out of the cart and came over and assisted me even though it cut into their break time.that was wonderful to me.in 20plus yrs of shopping here Ive had issues with employees maybe 4-5 times and thats pretty good for 20+yrs.everyone else has been great and helpfully,pleasant.

I love this store. Very clean. The customer service is top notch. Over the years I have found everyone to be quite helpful. The attention to detail makes one feel comfortable during these times. Great selection of pasta.

Very disturbing . Rude disrespectful cashier. Didnt want to put my groceries back in cart because I didnt purchase a bag. I asked her if I had to put my groceries in the cart or does she do it. She didnt answer I asked her again. She threw my groceries in the cart . I asked her if she was ok, why the attitude she said I dont have an attitude I told her she was being rude and demonstrating poor customer service she replied whatever I told her that was uncalled for and I was going to speak with a manager she replied whatever I dont care. I spoke with a young lady from customer service. She apologies for the cashiers behavior staying she would speak to her. This was very upsetting to me Ive been shopping at top for quite a number of years this behavior from your employee makes me want to turn in my bonus card and not shop at your stores. Young employees she be oriented fervently about etiquette of customer service especially when it comes to seniors. Redpectly G.P.

Horrible store. They never have the shelves stocked. Always out of stuff. There systems down or dont work a lot. Just a bad experience.

Friendly workers, nice place to shop.

Disrespectful cashiers very argumentative staff, I only go there how if I absolutely have to other than that I will not go into that store

I shop at Tops a couple times a week. It is conveniently located, has good prices and a great selection of products.

Tops is usually a last resort grocery store, or one of convenience. Today was an example of why. The spice aisle was decimated. Employees dont know know how to wear masks correctly. Self checkout machine had a broken speaker, and far too many prompts for customer interaction. And youd think employees would be constantly cleaning these machines, when in fact they couldnt care less. Plastic wrap over the keypad solves nothing when everyone touches it.

VERY GOOD FOOD,, AN CUSTOMER SERVICE..

As i just moved here from west Ghana in 2020 this is the first US store I shopped at:)overall Cashiers are nice! Maintenance people are real friendly and managers are very polite ! 10/10 I’ll definitely be back !

Clean, fully stock and convenient store. Good prices.

It was nice and a safe and clean environment, I love that park

Clean,well stocked,bit pricey, two employees were arguing at thurway tops.

I wish that you had a store on the Eastside that provides just as good of the service that you provide a Harlem and Walden as well as Union and Main and Bailey tops need to invest the same way they do here there for better service

I typically have never had an issue coming to this Tops in the last ten minutes that it is open. I am aware that currently this Tops closes at 10pm. I arrived at 9:55pm and was told very authoritatively that they are closed. If I had been asked, I was only wanting to purchase Orange Juice and would have been able to make my purchase and be out in under 3min. I am very understanding of closing times as I work in a local restaurant. We will serve customers up until the actual time we close and are not rude when turning people away. Hopefully someone cares enough to read this and take it to heart, otherwise calling yourselves Friendly Market is a lie if it does not apply to the entirety of your operating hours.

TOPS is a great one stop shop for what you need.

Very expensive go down the street to Walmart 💯

Usually a little pricey, catch the sales! Especially the 5 for 20!

I dont live in Bflo anymore but Tops is still my favorite supermarkets

Tops supermarket is my choice of a grocery store 😘😘😘

This store used to be great.

Had everything i needed to make my wife a beautiful valentines day dinner.

Just like any other tops its clean safe friendly staff

VERY NICE HAD MY CHICKENMAYA GO LET THE DOG OUT WHERE ARE MY SMOKES WAIT THE TEXT TO SPEECH THING IS ON HOLD ON DELETE THIS EARL RAUY GET OVER HEER

Got a reimbursement check was told they dont cash welfare checks go to south park tops they cash them dont waste your time with their rich attitude never again will i buy anything in this store ever again discrimination at its finest

By far the nicest cleanest tops Ive ever been too.

Im from Bronx New York and I have to say I love this Supermarket when I come to visit my mom I love it and the people are so nice out here they all have respect and they make you want to become part of the community

I bought the 4pc fried chicken cooked at 154pm today it was so good and crispy. I ate the rest at 520pm still crispy not salty. Great cook keep him!

This Tops is like all the rest mid range grocery stores. They have everything you need with a few pricey items, but they run sales all the time to help with that.

Lousy service and unqualified staff, particularly at check out where it means the most

Favorite neighborhood shopping center and love their delivery services when using instacart

Very expensive but when they have deals theyre good. Store wasnt stocked this morning there were hardly any meats and things all out of place in the meat department.

Okay place for shopping in a neighborhood.

I usually find what I need and like to look at seasonal things as well.

I rarely ever come to this Tops but it is pretty much your regular Tops. The lay-out is a bit different though and I usually favor that when its not the norm that Im used to... The staff is usually cool. Moderately busy depending on when you go so I would recommend to go early if you dont like the crowds. Overall, I would refer this place to someone who is in the area and is looking for some good, clean service while shopping...

Great variety 👌 👍

Always shop there. Staff friendly. Known most of them for years

Cashier never asked if I needed or have bags and could have helped with bagging since I have breathing difficulties.

Never enough cashiers long check out lines

Tops is my place to shop! Good selection and not too crowded

Store is clean, with a good selection of product on the shelves. Meat department had a good selection, considering the on going circumstances. Thank you to all for keeping those shelves stocked.

Why that one employee larry fine 💀

Wish they had a bigger selection of spanish food.

No covid vaccines

Always good

Recently remodeled. Very nice inside. Associates are friendly. Fully stocked shelves today

It was awesome..

Poor customer service...everywhere

Everything was going well and good for me.

Awesome deals

AWSOME THEY had my VenomsI LOVE black mambas BETTER then redbull

The store has been renovated from the last time I was there and it is well done. The selection is still good. But my cashier was just not having people at all. She seemed bothered to be there dealing with people, expected me to put the bags in the cart (which I am not usually opposed to, however her attitude made me slightly interested in how she would handle it when I didnt)., Her attitude got worse after I didnt load my own groceries. Just all in all a bad customer experience though I dont fault the store for one disgruntled employee. Maybe she was having a bad day.

Got what I wanted quicky despite it being the 2nd & crowded

Still the best tops ever

Expect to wait in the customer service line for a long time.Nicely remodeled store. Tops prices are high. $15 for Frito-Lay Fun Times Mix Variety Pack - 28ct. Compared to Target and Price rite between $8.99 and $10.99

Helpful staff and good variety when the shelfs are stocked. Helpful employees but not very knowledgeable of the store. Thats why I rate as a 4 star. If you need to find anything look for it as all long as you have to because employees dont no were anything is. I was told what was in aisle 3 was in aisle 8. Check cashing is fast here to. The line might get long but the people behind that counter get there work done so fast!!!

Love this cause I can stop by the soup bar get some of their Buffalos Wing Soup not a fan of spicy food but this soup is the tasty right flavor so is their Beef Chili they have other food but I love those and you can even sit down in their little eat-in and then cash out go home or wherever and enjoy the rest of your day.

The fish fry was awesome

Love the manager Chris!!.. Get some Tzatki please !!

The store is the same cleaner

Very dirty store with no cashiers. Self check needs to be updated. Employees need to be retrained on customer service.

Real busy. Good customer service today. Keep up the good work.

Back in the day, I use to buy sickly plants and the store would take into account that the plant wasnt looking to hot and theyd give me a discount. That was 25 yrs ago. Tonight I bought a little arrowhead that was looking pitiful and another customer said, dont get that one its dead. I wanted it anyway cuz I thought it would come back. Get to the register and the manager let me have it for free. He said if you want to nurse it back to health, its yours. That was very nice of him.

Cashiers are friendly and always have what I need in stock.

All the types that I visit is pretty decent you can find just about everything that you need and the people that works there are very nice and polite

Nice store! Clean and great selection.

I just called to ask if the store was open Easter day, and I get ughhhh the store is open regular store hours I say thank you- she just hangs up on me!Not the only reason for a bad rating. There is never enough cashiers, always takes forever to cash out with only 1-2 cashiers. They do have the self checkout but that gets packed too.

The store is always clean, and the staff is friendly.

Lack of employees with any knowledge it always takes 4 staff to find 1 normal thing.... bags get over packed cuz I always forget mine (cloth ones)most of this is in fact middle managements fault. Poor training no time spent familiarizing with all of the stores items etc.

Love shopping here

So their remodeling the store which looks nice but maybe they should do something about the cashiers! Asked the girl at the self check out the same question 3 times and she looked at me and never answered. Must have been to concerned about her friend standing in the way. Another reason we should increase wages SMH

I get that Tops is a local chain, but their equipment is so outdated. Trying to get through self checkout took so long. The thing asks you too many questions, is overly complicated, and it took several attempts to pay for less than 10 things. Everytime I go there I complain about something. The staff members were helpfulish, this time. Ive had a couple poor, and 1 terrible experience with staff.

Love tops great service always clean.Staff is very helpful .My favorite cashiers are Judy and Daniel.

Hit and miss

I can always count on tops to get my frozen squash for Thanksgiving..👍

Service desk needs more customer service training.The woman at the counter wasnt friendly at all. I asked her to do something pertaining to another store. The woman was not pleasant with her response.The manager needs to beware of the employee conduct, character towards all customers.

Generally has what I need but bad customer service.....for example....needed help at the Bakery to get writing on a cake and waited for 20 minutes and no one ever came, even after another employee called to have someone come and assist me. Therefore they lost my business.

Had a good experience, cashier was real nice.

Close to home manyweeklysales,and the people rhelpful

Like, this Tops Market on Walden Ave. You, should stop by.....Shop

Friendly, helpful staff. Great prices. I definitely recommend!

Very good service

Always crowded and long lines.

Awesome renovations have been done recently to really liven the place up :) While its kinda hard to navigate (being that everything changed) it definitely looks cleaner and more organised.

Its been remodeled and its beautiful, in especially impressed with the shopping carts and have a senser on them where it locks after a few feet from the store...people dont realize when they take a shopping cart for personal use the people who shop at that store has to pay for the cost of a new one...so I applaud them for doing that

Very thoughtful that the store had the stores open early for those over 60