I love it there! The employees are always so sweet to me and asking if I need anything and very enthusiastic. Their clothes are good quality and worth the price. You should most definitely visit.
I came here after work today bc the website said the store was open until 8pm. Upon arrival the sign on the door also said open until 8pm but was closed and locked with 3 staff members standing by the register talking. Now I understand I was there 30 minutes before close but I already knew what I was going in there for and 30min is more than enough time to shop through that small store. I will just shop other stores from now on. Really bad business practice coming from my experience as a retail manager
I love some of their shirts, and they have some cool stuff if your into weird shows.
Very helpful staff! Found everything I was looking for and more! Great selection for the price. They have BTS and BT21 gear.
Love this place but needs to be alot bigger
Clean, can usually find something my daughter likes
Super friendly staff ..
Love the products, they always have relevant memorabilia as well as some obscure ones. Another business hit hard by the pandemic, last I was in the had at best half the inventory. Normally youre scooting around to navigate the store this time the wife and I walked side by side.
They have a great attitude and exception toward all kinds of people.
Friendly atmosphere, greeted upon entering store.
Poor customer service skills. . . As usual 🤦
Amazing clothing and almost anything you could want for clothing
The staff was super helpful! Very friendly!
Staff is ways super friendly.
Great and friendly staff!
I ordered online to be shipped to store because they dont carry a lot of extra small sizes. 1 thing came in and the other didnt. Trying to find out when I should get it, it says it shipped. I got an email asking for a review of the product. Im not getting anywhere calling the 800# or the local store #. The 800 # has had me on hold over 30 minutes and the store in the mall cant bothered to picking up their phone. I just want to know where it is and they have a lousy system.
Whis some of the prices were lower but great deals
Not as good as they used to be. Miss the goth stuff they used to have before they went mainstream.
The staff was so nice and helpful!
My first time being in Hot topic and I loved it there! They are so nice and really funny, Such bright personality. A lot of selections too. They have all kinds of jewelry and I love them so much. Definitely going back there.
Not the old hot-topic that the 90s kids know and love. :(
They sell cool nerdy stuff - t-shirts, jewelry, other stuff to show off your nerd pride. The store is small and packed so its difficult to find things. The people working when I went last were very helpful, and actually just super cool people.
Daughters favorite
Workers are super nice and they have really cool stuff.
I literally love this place
Cool shirts, a nice Funko Pop! selection, and friendly staff.
My daughter loves this store. The prices arent bad either. The big plus here is the friendly and helpful employees
Excellent arena to watch anything really.. easy to access the area is built up nice with restaurants, ice rinks, parks etc... well done buffalo.
Amazing and they have great employees
Great staff, fun products
Great staff, great products. The only thing that I would like changed is the volume of music. It is simply waaay to loud. I have trouble communicating with staff, and anyone else Im there with for that matter. Still the only place I go for my pop culture swag!
Great staff, great selection. A lot of throwback staff for 80s and 90s kids as well as modern. Prices are a bit high, but they often run sales that brings them down to decent.
YoungAnd hip shopping
I love hot topic, the brand itself is one of my favorites. They have really good service and work very fast. Its kind of a tight fit in the store. The staff are very willing to help, and are very hospitable.
It was different variety of disney stuff and pop culture.
Associates are so helpful and friendly
Great store very cool stuff available but REALLY expensive but either than that its a great store!
Hot topic is an amazing store. Everyone is always so help and nice there! If you love bands and need merch, this is the place to go! A little expensive but its worth it in my opinion!
Hot Topic carries A variety of clothing and accessories for a more darker alternative look follows more of a hard rock/metal look many band Tshirts.
Lots of cool stuff!!!
Buy 3 get 1 sale
Friendly staff very helpful to get us what we needed and told us about things we didnt,even know we needed!
Cool place for knick knacks, but over the years its lost its edge. It caters more to the hipster crowd now, but a good place if you want pop vinyls! Just dont expect maneuverability to be an option as you try to traverse the narrow walk ways in the store.
The staff there are so incredible and helpful, there is a wide variety of clothing to choose from all the way from some band merch to Disney clothing (ex. Shirt with ariel on it) There are a lot of different sizes all the way from XS to XL I think.
Good deals everytime you shop there. Good selection of popular shirt selection
Hot topic has gone down hill in my opinion.. they dont sell as cool of items as they used to. Also their clothes tend to run smaller than usually.
This locations is okay but review mostly on the chain now.Used to have a range of interesting clothing and merch youd have to order specially online but now its almost exclusively Harry Potter (which is nice but no variety) and a rotation of a few mainstream series. Feels a lot more sell-out-y now than before and any edge they had has been shaped away by their customer catering.But they still provide stockings, anything youd want in black, many band shirts and some still genuinely against the grain merch, its just the store as a whole has changed in a more mainstream culture plus its overpriced.
Good
I love this store because of all the awesome clothes and deals you can get.
I love this store so much variety I would spend hours in there
This location has a good size selection & great customer service!
Nice store i go there all the time great selection of items to choose from.
Screaming staff and they were grabbing each other at the counter. Hot topic is a hot mess
Everything changed. And not in a good way. They dont even carry records anymore. Just collectible bobble heads and crap like that. Good for the pop culture fan. No longer good for the music fan. (However they still carry your usual expected band shirts from the popular post hardcore bands and classic rock bands, but probably nothing you havent seen before).
Great store to get trendy/geeky/punk etc gifts. I love their t-shirts!
I love it I even got my Yuri on ice water bottle there
Lots of variety for fun and edgy ppl. More emo, goth, punk than mainstream
Sexy clothing. Good prices
Great products. Store is too cramped and uncomfortable. Better to shop the store online.
Too small and too expensive, but great selection of weirdo stock.
Just like Spencers, boxed lunch, and Think Geek. A nerds paradise for the person who worships Marvel movies.
Its a little cramped but a really good place for anime fans or Kpop fans (limited items BT21 and expensive) or fans of every day things
My absolute favorite store. The people are so nice!
Your average HT. Prices are decent and expected. Employees arent pushy which is appreciated.
Staff was funny and joked around with us. Got anything we needed without complaint
It is a cool place to check out for graphic tees
On the smaller side but still a good store. Friendly customer service. Selection is alright.
Great Store, Great Employees and Customer Service!
Got a unicorn onsie for $10... cant go wrong :)
The clothes are high quality but the store screams I desperately need attention
Employees were nice, and helpful. Great variety of stuff.
Amazing service and had what we are looking for
Literally the worst staff you could have. Openly mocks customers. Do not shop here. Management should look to rehire.
The staff is always extremely helpful. While i see many reviews saying it is no longer for the music fan i want to point out they do have a seperate tshirt wall with a lot of really cool band tshirts and artist tshirts. They have one of the best anime selections in the mall and a large variety of really cool and hard to find metchandise all around.
I truly love this store!
Amazing customer service decent pick of items
Awesome place. VERY nice people and knowledgeable.
The prices are medium to high and the clothing is very nice. Like this store a lot
Always a good selection of merch with friendly staff.
If you like bows and emo clothes, this the store for you
Woohoo I love this store
Such a fun place!
Very friendly staff. Good deals.
Needs the music turned down, the lights brighter so the staff can see the messes thru out the store and not just hide behind the cash.
Good selections and great staff.
Fun friendly helpful staff
Hate this place
They have a variety of clothing and other items based on movies.
Its ok
Very friendly service love the fast service
Wide selection of alternative fandom apparel and accessories but cramped space
I got my Billie Eilish shirt here.
They closed. I guess not so hot anymore.
Great customer service!
Love items they have
Great mens tees
Great Deals on Memoral Day