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uBreakiFix in Burleson
1351 SW Wilshire Blvd, Burleson, TX 76028, United States
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uBreakiFix in Burleson
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Ju
Review №1

They were very professional and got my husbands phone fixed very quick which was very much appreciated.. will definitely use them again!!

Ia
Review №2

If you need any kind of mobile device fixed, this is the place to take it. The staff is knowledgeable and courteous, they have most parts in stock and can get you in and out same day. Highly recommend this place!

Br
Review №3

Great place! Reasonably priced, fast service, intelligent, and courteous.

Kr
Review №4

Nice guys and they fixed my phone pretty quickly!

Ke
Review №5

They took great care in replacing my defective cell phone screen. Now it looks and performs as good as new, and it was ready to go right when they said it would be. Highly recommended!

Pa
Review №6

Jesse was an amazing help! I got there when google said it was closing soon. I needed an emergency repair, Jesse stayed late and fixed my phone for me! Awesome guy even better service!

Ja
Review №7

We had the best experience and would highly recommend.. John and Jesse went above and beyond to take care of our sons PS4 and explaining to him what was going on..

Mi
Review №8

Jon was very helpful and a super nice guy. Highly recommend. Very professional and quick turn around.

Am
Review №9

I came in with a broken phone didnt think it could be fixed They were very professional and Johnny-on-the-spot. Thank you so much again I definitely would use them and recommend them

Ja
Review №10

Very polite and knowledgeable. When I came in with an issue on my iPhone there was already customers in the store, he was able to juggle three different customers and take care of all three of us in a very timely manner and stayed very polite and professional the whole time. I have already recommended this place to three other people because I am very satisfied with the way they do business.

Re
Review №11

Fixed my samsung S21+ screen same day within 2hrs. Great customer service and friendly staff. Would recommend.

An
Review №12

I tried several other repair shops but none of them had the battery I needed. UBREAKIFIX had the battery in stock and had my phone repaired and back to me in one hour! Just as they said they would! Very professional, very helpful. Highly recommend!!

Su
Review №13

I really lucked out coming in the other day! They fixed my dads smashed phone for a VERY reasonable price! Had it ready within a couple of hours! Then my grandson brought his broken ps 4 and they fixed that as well…same day and again, VERY reasonable! I would recommend anyone with issues with their tech stuff being it by! These guys are great!

Jo
Review №14

My pixel 4xl would not charge. Christian simply cleaned out the port for me. No headache no hassle. Ive been here twice and always leave feeling good and well taken care of!

Ia
Review №15

5+ STARS!! Amazing place, professional, knowledgeable and responsive. I had an issue with my phone not charging. They explained the situation and difficulties regarding my model, and offered several options (including options that would mean taking business elsewhere). They told me to bring in my phone so they could look and see what they could do and they were able to fix the issue in next to no time. This place is definitely a must if you have a phone issue at least before deciding to spend big bucks on a new device when you dont need to.

Ha
Review №16

Christian and Brandon are awesome. Very friendly and quick to get the job done! Definitely will be using them for future repairs.

Cl
Review №17

Second time I used this store. I had my screen fixed/replaced last week. Now my battery does not keep a charge and dies super fast. Not sure what they did but when I took my phone in. I checked the battery health and it was at %96. Now it is %82 max. iPhone XR. Never had a problem with it before. Who knows.

Dy
Review №18

Great customer service awesome staff ☺️

Ch
Review №19

Quick fix and great communication! Fixed my Note20 5G Utlra in no time at all.

La
Review №20

If I could give 10 stars I would. Awesome place, awesome staff. They were very very helpful and went above and beyond to get me taken care of

Ca
Review №21

Great customer service, very knowledgeable and professional

Ni
Review №22

Very helpful. No charge for diagnostics!

Ro
Review №23

AWESOME CUSTOMER SERVICE! They are great! They went out of there way..literally to fix a phone issue for my family. I didnt know this place until now and I will definitely come back again! Highly recommend!

Er
Review №24

I went here for warranty screen repair on my Samsung phone since they are an authorized repair site. The repair took about 30 minutes longer than the estimated time provided. However, Jesus helped me and was honest about the delay. My phone looks as good as new now. Hopefully I dont need to use their services again for repair. But if I do, theyll be the first call I make.

De
Review №25

Knowledgeable staff and very friendly.

Ka
Review №26

Fast and pleasant customer service! Employees made me feel like a priority just for a cracked screen. Will definitely use them for any future tech issues!

Ta
Review №27

Jesse and christian are amazing! They fixed my phone in an hour today! I was very pleased.

Le
Review №28

Jonathan took care of me and got me all fixed up!!

An
Review №29

Great job!! Very happy!!

Ju
Review №30

Great people I definitely recommend ubreakifix I got there first thing in the morning 2 hours later my phone was fix

Pa
Review №31

Very reasonable prices fast service

Ma
Review №32

Jesse was so nice and helpful!! I highly recommend him and this company!! He literally made my day!!

Me
Review №33

So they are nice here, just way understaffed.

Ju
Review №34

Cleaned my chargeport for free.

Ty
Review №35

These guys are awesome, i walked in at noon with an unusable phone and walked out before 2 with a like new phone. Jesse and Jesus really knocked it out of the park, you guys rock and Ill be sure to go here with any tech needs i have in the future.

G
Review №36

Fixed a loose screw for free! No more issues and was very nice and professional! Thank you!

Ma
Review №37

My phone seem to stop charging. Took it to them and it was simply a small piece of plastic blocking the charger. They fixed it free of charge. Thanks guys.

Ro
Review №38

Quick, professional service.

ro
Review №39

Good customer service

ja
Review №40

Great place Great service

Mi
Review №41

Best customer service ever and so honest and fair!! I will not ever use anyone else!!

Ti
Review №42

I googled TV repair and ad for ubreskifix showed up but they do not fix TV

To
Review №43

Very helpful and knowledgeable got my phone screen fixed in 2 hours. Used the screen insurance through my provider and no out of pocket expense, it was added to my next billing cycle. If you have a phone problem I would highly recommend them.

Ro
Review №44

This place is reasonable priced and good at what they do

Da
Review №45

I brought in an iPhone thinking I needed a new charging port and instead of just replacing the port Christian actually meticulously cleaned the port and saved it and my wallet.

Ta
Review №46

This place has helped so many of my customers! I send people over there to get their phones fixed all the time. They are always happy with the prices and results!

Be
Review №47

I brought my phone in for a repair and they did an excellent job. Employees were very knowledgeable, professional, and kind. I’ve been to different phone repair shops and this is the best experience I’ve had at any shop, bar none. They truly go above and beyond for the customer. Unmatched customer service, 5/5 stars.

Ta
Review №48

Took my phone here to have it repaired through Samsung. The touch screen stopped working and they were able to replace the touchscreen. During the repair process however, they broke the charging port so my phone only charges slow and it will not charge wirelessly. When it is on the charger, it smells like it is burning and every hour or so it lets out a puff of air through the charging port which is so agressive it pushes the charger completely out. They ordered the part and told me that they would be able to repair it while I waited.. this is a work phone and I cannot be without it for the 2-hour repair time. I am a healthcare professional and cannot leave patients without access to a phone nurse for 2 hours. I feel like if they break your phone, they should make it a priority to fix what they broke. Obviously repairing the damage they caused is not a priority for them.

St
Review №49

Not ready when promised and sold the wrong charger to me. Took 5 trips to get it all right.

Ma
Review №50

My iPhone X decided to go for a 3 second swim. It was ok for 10 minutes after and then it decided to shut down and give me the green screen of death. Water was actually coming out of speakers and from underneath the glass. I was 99% sure it was toast. The guys at this store were so awesome. They put it in their dehydrator and then 5 or 6 hours later I went to pick it up knowing it wouldn’t work and that I was going to be stuck buying a new iPhone. When I went to get my phone they turned it back on and it worked! I’m typing this review from my iPhone X right now. I am still in shock. Water was coming out from behind the screen guys! And now It works perfect. Hopefully all of our phones stay in good working order, but if anything happens I will 100% go back to them. They were the best and legit just saved me and all of my pictures! Thank you guys so so much!

Am
Review №51

Oh my goodness! I tried to get geek squad to fix my chrome book camera, but they wouldn’t touch it. I took it here, and he fixed it in less than three minutes! Works perfectly too. Thanks!!

De
Review №52

I have an iPhone X that had a severely broken screen. Shards of glass were flaking off it was so deeply cracked! I have an asurion insurance plan on this phone but had never used it. I called asurion to get info on how the glass coverage and repair process worked. The initial call and scheduling was great. I went on the appointed date to UBIF repair shop. The staff were attentive, eager to help, and very knowledgeable on iPhone X repairs. They replaced the screen within a short time but the asurion work order sent to them was incomplete, it didn’t even tell them why I was bringing the phone in for repair. They had the part needed thankfully but iPhones face imaging and True Tone have to be calibrated for the phone to work perfectly. Asurion /Apple didn’t reply to UBIF repeated attempts to contact them for the calibration issue. UBIF was so helpful, techs were so patient, they kept checking in with me to update me on the delay in calibration and explain what caused the delay. After a while of their repeated efforts to contact the insurer they literally said we can bypass this and get your phone back and if there is an issue we will work with it. So because the phone insurance co did NOT do their part, UBIF had to jump thru hoops to remedy the issue. Asurion was not the team player they should have been and claim to be. The lack of follow thru on asurions part cost UBIF repair techs two days of phone calls and emailing, for something they really had repaired in two hours on day one! UBIF techs are problem solvers! They are driven by their passion with electronics, but purpose to please the customer regardless of the inconvience it cost them! UBIF (Burleson) is a 5 star shop, their staff are phenomenal! They extend every effort to save your device and everything in it! And have insurance cover it if applicable!

Cl
Review №53

This is the best and most organized phone repair place I have ever seen. Gage took my Google Pixel 3A XL with the broken glass and put a new one in and I was out of there in 35 minutes. This was the 3rd place I called. The other two did not stock the glass but could order it, plus they were both $50.00 higher. I am bringing in my tablet next week for repair. I highly recommend this place.

Kr
Review №54

My daughters sound quit working on her iphone I took it for the free diagnostic. Chris was the tech that would be working on it. He told me give him 2 hours and within 20 minutes he called said it was fixed just loose wires. Chris was very nice and quick at working on the phone. I will definitely refer everyone i know.

An
Review №55

I had a terrible experience. My boyfriend took a Galaxy S10 there. They kept the phone for 7 hours. We had a 2 hour quote time and it more than tripled that. Which is not only frustrating as it’s holidays and we have family in the hospital but it’s also a major method of communication for work. I would recommend EVERYONE stay away from this place. It’s a scam. They gave us the phone in the same condition we brought it in. Broken. We were told that they couldn’t fix it. Some phone repair place. From reading other reviews it seems others have horrible experiences. I’m going to make sure others being family and friends and coworkers. It’s an atrocity to the community.

Ra
Review №56

Thank you for repairing my iPhone 8. Fast, affordable and works like new. What more could I ask for. I dont live here, just driving through Burlseon to Fort Worth but I needed this done for work and Ubreakifix delivered. I wasnt able to find a case for my moms phone but thats not why I came here really.

Jo
Review №57

UBreakiFix exceeded all expectations! We brought in our PS4 after having a corrupted database. Within 24 hours uBreakiFix was able to diagnose the issue and come up with options to get it back up and running. It now works perfect. Staff was extremely helpful and able to answer all of our questions and get the system back running. We would definitely use them again in the future.

ti
Review №58

Great guys!! I went in expecting to pay $100 to replace my charging dock to my iPhone and after a cleaning my only out of pocket cost was for the new charging cord I purchased.. I’ll definitely bring any future repairs here.. 👍🏼

Ha
Review №59

Went here to get my IPhone 7 camera fixed but the guy was not knowledgeable and told me I would have to contact Apple. I ended up going to another place and they had no problem fixing it.

Co
Review №60

I went in to get my cell phone repaired and Chris and Cade were very friendly, and efficient. They did a fantastic job and kept me informed of my repair and finished in a timely manner.

Su
Review №61

Chris is a genius! They fixed my phone and it works great!! Definitely a great place to fix your electronics!!

Ma
Review №62

This was the least expensive place I called out of 5 places to get a screen replacement for my phone. They were professional, phone was ready within 2 hours and has worked fine since.

Dy
Review №63

Said charging port replacement requires micro soldering which is does not . iPhone XS max

Bo
Review №64

They are very good at informing you before they do anything

Le
Review №65

Very polite, got my phone repaired in a timely manner.

R
Review №66

Like being lied to? This is the place for you. Dont care if you ever get your device back? Again, this is the place for you!! They excel at lying and playing hide-and-seek with your items.I dropped off a Nintendo switch on 10/22. They decided they needed to do a 48 hr diagnostic. No call from them on 10/24 as promised. On 10/26 I called and was told the tech was working on it at that time and they would call me that afternoon. No call.Called them again on 10/28...still not done. Called on 10/30 only to finally be told they arent able to fix it because their soldering tech quit. The guy told me they close at 7pm. I was there at 6:30pm and the store was already closed.Drove back into town again on 10/31 to pick it up only to find out the owner (nameless and faceless person the guy behind the counter and phone keeps referring to) had taken it to the Lake Worth location for their solder tech to repair and would have it back in Burleson on 11/2.Called on 11/2 and guy didnt know where it was but would call the owner, find out, and call me back. 2 hours later I had to call again to find out and was told it would be in the store at 11am on 11/4.I waited an extra 2 hours before driving over to pick it up because by now I know I cant trust a thing Im told. Guess what??? Its still not in Burleson!! Oh, but I could drive to Lake Worth and get it. Uh, no. Im not the one who took it there. I never consented to it being taken anywhere!! Supposedly its to be there by 8pm on 11/4 (they close at 7!) and it has not been repaired. So well see what happens when I try again tomorrow (11/5).

Ma
Review №67

Great prices and wonderful service.

Ke
Review №68

I called about a device I was attempting to repair only for the person on the phone to tell me they don’t fix it. This is very frustrating as I’ve been to a UBreakIFix and they told me they fix just about anything. But, turns out Smart-Fridges are out of the question even after Samsung referred me. Then I was told a couple weeks ago that they fix all things Samsung. So they like to lie.This is a very very annoying experience and I will be taking my business elsewhere.

To
Review №69

Chris was a pleasure to work with, I explained my problem with another uBreakiFix on Hulen. He assured me they would take care of my problem and they did. These young men are very professional and knowledgeable. Thank you guys very much.

Le
Review №70

The young man, sorry wish I had caught his name, looked at my phone said it was common with the phone I had, gave me a price on what it would take to fix it, suggested I call Motorola, I did its under warranty will be out of touch for a week or 2 but no charge to me. Thanks to the young gentleman working this afternoon.

Te
Review №71

Exceeded my expectationsFast, friendly and affordable service

Co
Review №72

Burleson location didn’t have anyone that could solder. Told me it would be $79 but I would have to take it to another location. Hulen didn’t have any parts in stock that I needed, and lake worth’s guy only comes In on weekends so it would be at least a week before it could be fixed...oh, and his price was $129...

Ni
Review №73

Fast and friendly! Replaced the broken screen on my pixel 3a. Great job!

Mi
Review №74

Logan was a great help to my clumsy mother who shattered the back of her phone.

so
Review №75

Took 4 to 5 weeks for my ps4 to be fixed

Cl
Review №76

Unless you enjoy being violated by surprise, steer clear! I dropped 1 dead iPhone SE, 1 iPhone 7 with a shattered display, a monitor that had a pink line through the center, and a MacBook Pro that would power on but the screen would not illuminate.First red flag, the technician told me flat out that nobody there has any actual training in electronics repair. Basically, they replace screens and major plug and play components only. And if that doesnt fix the issue, they have no idea what to do from there. So if you like being charged exorbitantly more than you probably need to, then this is definitely the place for you! I only relented because I wasnt actually using any of these items, had already tried a few fixes on the MacBook, and didnt have anymore time to lend these tasks. Besides, if I had to open YouTube on my own phone one more time, only to find it riddled with My Little Pony videos from my daughters relentless pursuit of Equestrian magic, I might have had another broken phone on my hands. But anyway, I digress...So, it wasnt much of a surprise that they were only able to fix 1 of the 4 items I dropped off (the iPhone SE, by replacing the screen). Fine, but it wasnt exactly the most important of the items, so I wasnt in any rush to get in and pick it up. I dont know if they bank on this, or what, because what they DONT tell you is that if you dont pick your items up within 30 days, they just go on ahead and take the liberty of sending them off for recycling. Im sure its in the fine print, CYA section of the contract. But you wont get a call, you wont get an email. Your stuff will just unceremoniously go the way of Tysons boxing career and just dithappear! And the only reward youll be given for your trouble is being forced to listen to 15 minutes of some drop out, mouth breather stuttering over company rhetoric on policy, assuring you that they actually did all the things that you know they didnt. But dont worry, youll be happy to know that theyre very sorry that you dont enjoy having your personal property passively appropriated like your consciousness at a Bill Cosby after-party. Show me on the contract where the bad company touched you.What a joke. I pronounce this experience negative four stars, since its not an option I can select. Place should be called U Break, I Take.

Re
Review №77

Gauge and Chris are AMAZING! I took my pyone in thinking it was probably beyond repair and these 2 men worked on it to getting it not only working but looking like it was brand new in just a few short hours. They kept me updated every step of the way, made sure everything was precise and even stayed late at the store when they really didnt have to! I am so happy with the service they provided and will not only be going back to get my tabley fixed but also recommending all my friends and family!

Kr
Review №78

They are fast and friendly

Ja
Review №79

How much would a ps4 repair cost?

Ew
Review №80

Awesome customer service

Ja
Review №81

Workers were friendly and so far my charging port has been working great as expected. The repair was finished same day and I couldnt be happier with the service. Id highly recommend going here if you need any electronics serviced.

Information
20 Photos
81 Comments
4.1 Rating
  • Address:1351 SW Wilshire Blvd, Burleson, TX 76028, United States
  • Site:https://ubreakifix.com/locations/burleson?utm_source=google&utm_medium=gmb&utm_campaign=burleson
  • Phone:+1 682-703-1189
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
  • Data recovery service
  • Electronics repair shop
  • Screen repair service
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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