Great people. Fast and easy shopping. Thanks folks.
This place is awesome! The jingle ACE is the place for the helpful Hardware Man is right! Ths staff here is amazing and very friendly and helpful! The place is BIG and has a lot of useful stuff! Prices maybe a tad higher than Home Depot but Id rather give the money to the local guy! (There isnt a Home Depot or Loews in Butte anyway).
Great staff. Great selection.
Has what Im looking for most of the time. Even when they dont, they know where to send me. I frequent this store. Reliable, and awesome staff.
We went into the Butte Ace Hardware store this AM, looking for 2 things: a new mower and chain for our chainsaw.David was the rep who helped us. He custom made our chain and walked us through the lawn mower selection. He made sure that we knew exactly how to use the mower and filled it with gas and oil.While we were waiting for David to cut the chain, we were greeted by each staff member who came by. We were also asked by most if we needed assistance.What a wonderful experience to be taken care of so well!Thank you, Butte Ace and David!
Had what I needed and some other stuff I probably didnt...well stocked and knowledgeable staff...well done!
RV parts and camping supplies this is a RV travellers resupply center. Clean, organized and well stocked with an expertly staffed help counter right in the middle of the store. Awesome, we like it!
The store was really busy,I picked everything up that I needed.Nice clean an organized store with plenty of cashiers.
Found everything I was looking for. Knowledgeable helping me get in and out without a issue.Thank you
Great home town store. Sometimes it takes a few minutes to get help, just wait your turn.
Worst service ever. Very rude and dont help with anything. Ladys at front counter also very rude
Absolutely the best hardware store available in Butte Montana. The staff is very courteous, helpful and very knowledgeable with all tanks hardware & paint related. This truly is the place which helpful hardware didnt know how to run a service-type store. Thanks for the great location and place to do business.
Everything you might need to build a home and more. Missing? LUMBER. TRIPLE SSS HAS YOU BEAT THERE ACE.
We got everything that we needed there. The associate was very helpful.
What a great place stockedWell all employees very pleasant and help ful
Very nice new store with a decent selection, although I would have preferred a larger one. Needed 1/2 cotton cloths line, but they do not have spools of rope only prepackaged.
So much fun. Really unique items. Great variety. Friendly staff. Clean store.
Very friendly people but a little pricey
Great place very helpful. They will most likely have it.! A little pricey. I just learned of the return policy Ive got 200$ worth of stuff I dont need. I will only shop at ace for nuts and bolts.
I love this new ACE!! I have found everything Ive needed and much much more. Every employee seems very nice, knowledge able and the store is keep very clean. I actually go more often than I normally would.
Butte is a great town. Nice people, and Ace Hardware is staffed with helpful knowledgeable people .
Excellent customer service! Lucky to have such a great crew working for you guys 😌
Best manager and staff! Always super helpful. Amazing selection.
Great prices and amazing customer service
Dear Readers,The customer service at the Butte Ace Hardware is horrible: The managers dont resolve your complaints.My experience: I bought a Box fan and asked if I could return the product if my wife and I werent satisfied with it. After a weeks normal use, we found out that the fan didnt have a weather guard for window use, so I called to ask if there would be any problems returning the fan. The customer service rep. stated that there would be no problem with returning the fan; however, when we went down to the Ace Hardware to return the product, they found every reason not to refund the money: The box fan wasnt clean enough or this or that: It had some normal use dirt that could easily be wiped down.I wouldnt recommend shopping at the locally operated Ave Hardware, which is individually owned, nor would I recommend the service across all tiers from management to sales associate.Save yourself some trouble and just go to Walmart, where they honor returns, and they ironically, have better service, which is saying a lot.Take Care,
Only place in town I could find that had a propane line for a camper!
Yesterday I went into Ace to looking for paint to refinish a desk. I interacted with 2 ladies and a gentleman in the paint department and all 3 were an absolute joy to be around. I asked a couple questions and when the 2 ladies didnt know the best answer they referred me to the guy. I thought that was a genuinely honest response and I appreciated it because they want my project to be successful and not just guess at what might work. After talking with the guy, he took special interest in my project, showed me some ideas to make it more successful and made sure I had everything I needed before leaving the store so I wouldnt have to come back mid project. I honestly have never had a noteworthy experience in a hardware store but this was different. I wanted to thank all 3 wonderful employees who helped me out yesterday in the paint department. Thank you so much for your time, honesty and expertise! You guys are the best!
Love this store. The employees are always super helpful and friendly
Well stocked with friendly staff.
Ace is the place! When I was on one of my wierd home projects, and needed some parts for a lamp, they were the only ones who took the time to help me find what I needed. The gentleman and I spent almost an hour finding what I needed on my whimsical project. The piece was less than $ 3. That is customer service! I tip my hat to Butte Ace Hardware!
Always someone available to help you find something, and great selection!
If you cant find it here, they will help you find it elsewhere. Good staff, friendly and professional.
They have a cashier/stocker who sleeps with married men ruining families
Always friendly and helpful.
Love the staff. I drive by the other stores to make it to ace
Always find what I need for small weekend projects
Decent selection. Front counter service is normally good; however, it normally feels like you are an inconvenience to the floor employees.
Great staff they call and welcome me by name. The girl outside went inside and got me a buggy for my shopping since i forgot to get one. Always great place friendly staff and clean store. The credit card machine was down and you needed cash or to wait for a portable card reader.
Always pleasant. Very knowledgable, friendly employees from floor to cash register. Green Energy Solutions
Great place to shop
Ace is always amazing!! Customer service is out standing!!
Friendly and knowledgeable people in this location. Real experience.
Getting to their location was easy and simple and organization of the store made finding what I needed quickly.
I like Ace. It is easy to find things. And if you have issues finding what youre after, just ask. They have always been very happy to help me. Besides, I like the coupons I get in the mail.
This is a new store. Parking is plentiful, the store is spacious and well laid out, and the staff is very helpful and professional. I highly recommend this Ace Hardware store.
Excellent staff snd selection
Best hardware store in Butte. New location but same store.
Has a lot to choose from, service is great and the people there are friendly
We asked someone for help and he told us the wrong place, good thing we retracedour steps and found what we needed. He was very nice though.
This is THE WORST HARDWARE STORE IN AMERICA! The rudest staff that cusses at customers, refuses to help, an assistant Mgr. that has no business interacting with humans! SHAME ON ACE HARDWARE CORPORATE FOR HAVING A STORE LIKE THIS. Go to the True Valu in Butte instead, much better organized & you will be treated like a real human being there instead of being attacked.
All ways a good experiences.
Super clean, well organized store
Everybody there was polite and kind
Very good; associate Ryan B. Was helpful and muy guapo in his ace harware vest!
Great service
Clean and well stocked. Most of the sales people are very friendly and helpful.
What can I say ace the helpful place they have what you need
Easy parking. Friendly. Prices still more expensive than Walmart. But it all depends on what you need.
I like this Ace Hardware. The staff is nice and funny. Its clean. If they run out of a product, staff will help you get it ordered to the store. Also I have spent hours looking at plumbing equipment here and so I feel like i can fairly say this is the best place to waste an hour.
Amazing selection for a hardware store. Without a clear idea of what you want you can easily spend hours perusing the aisles looking at anything from tools to really nice kitchenware.
Very helpful employees.
Everything you could possibly need in hardware and more and great service with a smile
Nice new store.
Great staff, awesome service
Nice employees always willing to be of service to others
The best place for any hardware, construction, gardening, painting... the experts are at ACE! ABSOLUTELY LOVE JOREY IN PAINT DEPARTMENT! So helpful! Will return again and again
My item was broke 60 $ torche tip
Really nice hardware store with everything you could hope for.
Always have what I need and a very pleasant and helpful staff.
I absolutely adore our new Ace Hardware store!!! So many new things!!! Prices are on the steeper side though...
They usually have what Im looking for at a competitive price.
Clean, supplied well!
Always a vast selection of interesting products and freindly fast service.
Thrown out for no masks. Wont shop there anymore
Friendly, helpful staff. Although they dont carry Benjamin Moore paints yet, they will next month. Very excited about that, because Benjamin Moore is my favorite paint.
Nice clean store. Great selection
Good people great service good tools and supply beautiful interior good spot
Friendly staff and good selection for what it is.
Excellent staff & service 100%. Thank you
Wow!! They are so helpful and positive .
Typical Ace nothing special.
Found small screws with minimal effort. Employees are courteous as always.
Had great selection everything I needed.
Employees all ask if you need help
Nice Ace Hardware and able to find what we were looking for. They were well stocked to meet most needs.
Very friendly cashier... More than 3 other employees asked me if I needed any help finding anything... Very clean...
Great tellers and other very helpful people..
Always excellent with this crew!
Friendly and professional
Friendly, helpful hardware store and more!
The staff at check out are great but the lady manager is short, sharp with you if dont tell here what you need immediately and didnt maintain social distancing.
I go to this ace for the service department and the tech that works there Tim. He is by far one of the most helpful tech I have ever had the pleasure of working with. He is Stihl gold certified with one of the highest passing scores in the state of MT. I would highly recommend him for any chainsaw work you need.
Ace hardware is in my neighborhood and very accessible. Even though they dont carry a lot of the big stuff needed to build a house, they have met all my other needs that it takes including my lawn care needs.
Everything you need and an excellent staff.
One of the best hardware and supply stores. New building but same great employees.
Always find what we need staff are courteous and helpful
Very nice store, super clean. Very attentive staff
Hospitality could have been a lot better really cant say much about the product its your standard Chinese and Japanese inventory
Butte store is worth the drive from Anaconda. Anaconda store Ive been disappointed too often.