The most clean and respectful phone place I ever been to. I was extremely comfortable about my phone decision Shantrice and Erica made sure I understood the phone plane and was fast and efficient because who wants to be in a phone store for 3 hours? Great Job Queens!

Jordan Reid is the best salesman at ATT. He was able to calm my frustration. Address my technical issue. He was highly professional and deserves a raise and a promotion!

Though I had to wait a long time, Chris was well worth the wait. He was extremely knowledgeable, very professional and super cool!! I will never deal with anyone else at AT&T!!

I run a business and it’s important at times to be able to go in and out of the phone store with ease and confidence. This branch takes the cake in customer service. One worker specifically (Justin Brock) went above and beyond for my company and Family. I will be back In fall!Derek GauciFalcon Film Studios

Fast and friendly service. Answered all my questions.

We had a wonderful experience. Justin is great! He was patient with us as we navigated through our options. He was very knowledgeable. We left the store very happy with our two new cellphones.

Erica at at&t Ford Rd really took her time to educate me about my samsung 7, as old as it is. She showed me how toaccess my email using the app and how it worked. Her patience and knowledge solved a much needed problem. I really appreciate the ones who take the time to help a dinosaur like me. Thank you, Erica, for your professionalism and patience again. My rating for you is a resounding 10+.

Kevin was really great abs patient. He took his time, helped me fine accessories. I was very pleased. I was also paying for HBO Max and he saved me money because i have it free with my services. Grade A customer services. Thank you.

Isaac is THE GUY. Everyone has A GUY, your go-to expert in whatever field... Well in the phone world, Isaac is THAT GUY. Knowledgeable, easy to talk to and doesnt have any of that gimmicky sales guy you hope to avoid when going into a store. Isaac took time to explain things in such detail and with such care that it is obvious he is a person who truly enjoys what he does. Hands down my go‐to‐guy from now on!( To AT&T Corporate: this guy is a major asset to your team, and a diamond in the rough if you havent heard of him yet. Keep him at whatever cost.)

Ahmad was very helpful! Got me the phone I needed ordered and also got me more value for my money. Great experience would definitely recommend.

The staff was so helpful and I was in and out of there so quick. Very happy with my experience.

Kerri was very helpful with our purchase of our new iPhones. She took time to make sure everything transferred over and put our screen protectors on perfectly which we really appreciated! Kerri took time to make sure we understood each part of the process and gave us a good feeling about starting services at AT&T.

My wife and I have been with AT&T since our very first cell phones..... a very long time. We were pleased with the gal we talked with but not pleased with several things: 1. Lacked new product that we would be interested in to entice us to upgrade. 2. Discovered we could not pay for a new phone and just continue our service with AT&T (could only finance). 3. If we did commit to 2 new phones, the store would NOT help us change over information from our current phones to our new ones (very disappointed in that). Very disappointed in the DIRECTION AT&T is headed.

I wish I could give this store a minius 10 star. Terrible management ATT should totally overhaul the entire staff.

Ahmad was very helpful. He fixed all my issues and got me a new line for my tablet. 10/10 would recommend.

Erica was extremely helpful to me today. I have had an issue with my voicemail for years with little success in resolving it over the phone with tech support. She spent almost two hours with me working with the Applemaster, her manager, and tech support at headquarters to ensure that my problem finally get resolved. It was not an intuitive problem and I was so grateful that she was willing to go the extra mile, not give up, and advocate for me.Everyone at the store was very courteous today and following safe social distancing guidelines.

The guys at the AT&T store are always so pleasant and professional. Honest opinions and recommendations given. Thanks Kevin and Bradley!

Very prompt and I got my bill paid fast.

Shauna was hands down has the BEST customer service I have ever had at a cellular phone store! I will never go anywhere else when I need assistance with our phones!!

I generally make the drive past the Westland store to go here for better customer service. I came in here to grab 3 things that I needed; an iPhone, case and screen protector. I told the representative exactly what I wanted.The man did not listen to me at all and continuously attempted to sell me cable and internet. I understand there are goals to meet while in sales, but take care of your customers needs FIRST and then try to upsell. I left the store with a phone, the wrong case, and no screen protector. Thankfully when I returned to switched it out a nice young lady was able to assist me with getting the correct case.

Erica was so helpful and had great customer service!

Nice, knowledgable employees. Never really crowded

Shawna did an excellent job right from the very beginning. She greeted us promptly, answered all of our questions, gave us great advice, and was overall a perfect representative. Additionally, I had gone to a different phone store to do research, and no one in that store even bothered to acknowledge that I had walked in - so I appreciated the great service that I received at AT&T on Ford road in Canton.

IPhone 7Plus was having some issues. Called up with some questions and ended up coming in to upgrade. Isaac was very helpful and was able to get me hooked up with the 11 Pro Max. All of my questions were answered and I walked away with a new phone, a smile and peace of mind. Thanks man!

Ahmad was great. Very professional, knowledgeable, and patient! We also got a great deal on our new cellphone package that we came to this store looking for. While we were there Ahmad offered us a terrific television, internet, and phone package/bundle that we could not refuse. So it was good bye Comcast and hello AT&T!

Awesome customer service. I chose this location over other nearby stores on more than one occasion. Isaac took care of us. It was refreshing to have someone so patient, polite, and knowledgable at our service. Do recommend. :)

Jordan and his co workers were great. Very helpful and caring to the customers. The manager, however, is highly disappointing. His attitude to my problem was not helpful when it was ATT who provided me with incorrect info TWICE. He did NOT try to help and acted like it was a bother that there was an issue when the issue was caused by HIS Company. Jordan was MUCH more customer service friendly and I will always recommend him and his co workers... just not that manager.

Excellent customer service, thank you 😊We r enjoying new phones and cable service

Clean store and respectful staff. Very quirky but professional. it’s admirable that they are still out here serving people every day.

Isaac is AMAZING!!!! We got our phones a month ago and he went above and beyond with helping us choose the best phone and plan for us and for our daughter. I seriously couldnt of asked for a better representive. I will continue to visit this store and seek him out with any question or concern. Thank you for Rocking our ATT world!!!!

Shauna went above and beyond! She helped me get my phone working, my husbands phone working well and to top it off she got me into an email no one had been able to help me with for years!!! Thank you so much.. The Best !!!

Shauna there is the best! Answered all my questions. Recommend seeing her!!

My AT&T representative Kerri K made my experience so easy and fast! She was knowledgeable, personable and so friendly to work with! 😊 I wish all my appointments were handled as well a they were at this AT&T store.

Andrea went above and beyond to help me with picking the perfect phone for me. Being a first time iPhone user she explained everything and made it easy for me to work. She also had the insurance people call me and they helped me transfer over my photos and apps. I’m happy with my switch and will be sending family and friends over to this store

Shauna was awesome. In & out with everything I need. Thank you AT&T & thank you, Shauna!

Had the greatest customer service experience here, and it deserves to be recognized. Isaac hooked it up for me and really went above and beyond.I came in late with a damaged phone looking to file an att insurance claim. Rather than brushing me off because it was almost time to close or redirecting me, Isaac did everything he could to get my claim filed so I could get a new device the next day. He was very attentive, knowledgeable, and worked around any obstacle I had - and most importantly he was friendly and patient, he even walked me out and held the door for me.This is what true customer service looks like, thanks Isaac!

Isaac at AT&T Corporate Store in Canton, MI provided OUTSTANDING Customer Service to me on 9-5-20. He took OWNERSHIP and resolved my issue, and he made me feel valued and appreciated as Customer.

Anytime I come here the staff is always friendly and helping me to find the best deals. Isaac never had a problem with how many questions I asked, and always made sure I understood what I was getting into - no surprises.

I would go back! The staff is very friendly. Jordan was fantastic at helping me decide on what to do about a phone. I highly recommend this store!

Andrea is awesome. Very knowledgeable and provided excellent customer service. Highly recommend the AT&T store on Ford road in Canton!! I’m new to AT&T and love what I’ve experienced so far. I’ll never go back to my former carrier.

Terrible store people will try to scam you. Went there for an upgrade and they tried to be slick and put another phone on might account that I don’t need and didn’t ask for. I had to get out of there quick

Ahmad helped me get into my phone. I was locked out for a whole week! Great help

Kerri K. Was absolutely amazing! She made my experience an awesome one! I will definitely be going back there! Please if you need anything... go see her, ask for her... she is most definitely worth the wait.

Went in shopping for cases and Jordan was EXCELLENT!!!! he was very knowledgeable and explained the difference coverage types on each case before I made my decision to purchase..I will always go back! Very happy customer!!!

Cody was tremendously helpful. He patiently explained the differences, pros and cons of the different phones I was considering upgrading to. He made sure that I had the most cost effective plan and made some good suggestions for protection that I definitely needed. He did not make me feel rushed at all while he was helping me even though the store was very busy.

Isaac is excellent and wish there were more than five stars to rate him. Today was the second time weve had him for service at AT&T on Ford Rd in Canton. He provided superior customer when I replaced my phone in the summer. Today we replaced my husbands phone. You couldnt have a better person take care of you.

Brad was extremely helpful in finding an alternative to regular cable for my father-in-law. He introduced us to AT&T TV and it’s been great!Thanks Brad!

I will drive 30 minutes from home just to visit the Canton location! I worked with Erica B. And she was soo informative ! Great job Canton AT&T, you rock!!

The customer service from Nick Cormendy at the AT&T store on Ford Rd. was awesome!! Outstanding customer service!!

Super easy experience. Kevin is great!

Shauna was super helpful, went beyond the call of duty, A+.

Shauna was so very helpful and knowledgeable! She made me feel comfortable and went above and beyond to provide awesome customer service.

Needed to pay bill. No AT&T store except this one was open and had a Kiosk machine, because they do not Handle 💰💸. They were very nice you was not allowed to enter store unless you were using Machine. Thanks again...😁🙋

Kevin was very helpful assisting me with purchasing a new SIM card

This is my 3rd time dealing with Isaac at this AT&T Store. This guy should be giving lessons on customer service, he is THAT good. Every time I needed help, He came through with positive results, fast, efficient and.... with a big smile. What move can you ask for?? Go into the AT&T Store, ask for Isaac, you wont regret it. By the way, we have the unlimited family plan with 6 devices /SIM cards, all working flawlessly.

Isaac is the best worker ever! Very friendly and will spend all his time making sure you are taken care of. Helpful worker. Highly recommend asking for him if you go to this location.

Feirendly service, very helpful, and a clean store. A lot better phone service than my last provider.

Isaac was very helpful and very professional. He resolved my issues and I was very happy. Great work.

Brad was very efficient and considerate my time! Knowledgeable and professional, helping me solve home internet service and upgrading a phone for me. He did not try to “Sell” me which I greatly appreciated. Would recommend him for all of your ATT needs! I will be back for any future needs on my service because of the great experience Brad gave us today!

I am totally limited intellectually unable to use a new phone & technology. Cody at this location was so very helpful & a great wealth of information & support. He should be your employee of the year. I offered him a tip & all he wanted was a review. Amazing young man & no Im not his mother or relative. Just a finally happy customet

My daughter lost her phone and Issac I. took care of us right away and with amazing customer service! He was able to clear up some confusion on my account and got my daughter happily out the door with a new phone 😁

Issac I. was outstanding and helpful from the moment we walked into the store. He was knowledgeable and easy going. The entire process was smooth and seamless. Come here and ask for Issac, you won’t be disappointed!

Erica was polite, professional, and patient! I do wish AT&T will stock the stores with more options and colors as found online.

Isaac was absolutely phenomenal and patient handling the transfer of my old IPhone to my new one. I left the AT&T store feeling so fortunate Isaac was able to handle everything for me and I am now enjoying my new phone. Thank you, Isaac.

Shauna and Chris were exceptional in the service they provided me today. I cant thank them enough.

Isaac was amazing when helping me choose my new iPhone! He was so patient and kind when letting me decide which one I wanted. He really made the phone buying experience great!!

I received the smoothest service, and I’m very satisfied

I love this location. Kerri has been helping me and my family for at least 4 years. I make sure she’s here when we need help. Professional, well informed, the whole package.

I had awesome experience at AT&T store, Issac was friendly, kind,and knows how to resolve issues. When I concern I come to this location. Every experience has been wonderful.

Shauna help us with no problem i give Shauna two thumbs up

Shauna was AMAZING. THANK YOU SO MUCH!!!

I would highly recommend this store for their excellent customer service. Devante (store manager) and Isaac (store associate) were so helpful and thorough. Thank you, gentlemen.

Bradley took very good care off us while doing the phone buy and transfer of a number. Well done thanks a million Sir

Shauna gave me excellent service and was very patient!

Canton AT&T FABULOUS SERVICE!!! The best service we ever had. THANK YOU SHAUNA!

After countless hours of being on the phone with representatives, being passed off from department to department, trying to fix a fraudulent issue with my fiancé’s account, Isaac was the first person to fight for him to be heard and made sure to spend all the time we needed to get this taken care of. Excellent customer service here, we won’t go anywhere else for our AT&T needs after today. Thank you again!

Traded in phones on the note20 5g deal. Super easy!

Excellent service and even greater staff. Thanks again!

Ahmed Bazzi was great. Got me in and put fast with superb service! Highly recommended

Cody was awesome. I bought a new phone and couldnt information transferred from old phone. It took quite a while but he persisted and got the transfer. I dont know much about phones so I am so grateful. Hes my hero.

I used the kiosk to pay my bill.

Kerri was wonderful she was patient, knowledgeable, and friendly. She was able to resolve an issue that I had for months. For now on she is the only person I want to work with.

I have followed Shauna from the Livonia store, to Westland, now to the Canton store, she is the only rep I will deal with. Shauna is always informative, helpful and extremely friendly. Its been a pleasure to work with her for so many years.

I worked with Ahmad he was very friendly and knowledgeable. Answered all my questions left happy with my purchase

Kerri is a phenomenal rep. She was so informative and patient. Her customer service is outstanding and she made our visit a great experience.

Today Shauna Straweka help me to set up my new phone and I like to give her 10 for the patience and support sucha nice person to spend her time for this process, first time for my smar phone, thank You Shauna.l

Had an easy and informative experience with Nick. Great rep. He got me in and out within the hour.

Stopped into the corporate store with my Dad after he lost his older phone. Cody walked him through getting a new phone and updating his account. The service was excellent and we were in and out in no time.

Bazzi was very awesome. He need a raise and a promotion.

Bazzi saw us 10 minutes before the store closed. He was more than willing to help us get a new phone. He was patient, not pushy and very helpful.

Shauna was more than helpful. She made sure I was taking advantage of all deals offered and even gave me some tips for using my new phone. GIVE SHAUNA AND DEVANTE A RAAAAIIISEEE $$$$$$$$$We will return here.

Shauna was extremely helpful, efficient and Ive worked with her for years. I follow her to any store she transfers to.

I had a great experience with the account manager Cody today. He assisted us in exchanging my wife’s iPhone for a different color and GB size. He also explained to me how we were missing out on the military discount that was supposed to be applied to our account on a monthly basis. Only if we switched to the unlimited plan. Needless to say, we made the switch today. Great job Cody.-DrFinance.

Nabeel was fabulous!! He helped me upgrade my phone quickly and efficiently. I would highly recommend this location for all your cell service needs!

We came in to see about an upgrade and Shauna was amazing. Super personal and GREAT sense of humor. Even when we messed up our own account she helped us in a jiffy to fix it! Go to ATT and ask for Shauna!

]thank you so much for your help with myPhone reception.

My husband was shopping for a new phone. He called another Att store around 4 pm today, they said they were closing soon and asked him to come in tomorrow. My husband has appointments all day tomorrow so after stopping at one other place he called ATT Canton. Nabeel Salemassi answered the phone. My husband asked him about the phone he wanted to buy. By this time it was about 5:50pm, Nabeel Said he would wait for my husband to come in today. My husband said he wasn’t sure he could even get there before 6 pm which is the closing time. Nabeel, was very customer service oriented and told my husband he would wait. We have to give Nabeel a great review because he was so nice and helpful. My husband bought the Samsung Galaxy ultra 20 and some accessories because of Nabeels wonderful customer service. Also, another co worker Isaac Ibironke was at the store and he waited with Nabeel. He was also very friendly and welcoming.

Bradley was super helpful and hmgot is squared away super quick! Thanks!

Nabeel was very informative about AT&T, Super friendly, and honest (not like other salesman *cough cough* at T-Mobile). I signed up with Nabeel at AT&T and I know made the right choice, I’ll recommended Nabeel To whomever wants great customer service

Professional, patient, knowledgeable, and so helpful Nabeel is my favorite he is great!