Went there with the grandkids after soccer. When the wife told me it was drive-through I said, Over my dear body. But it turned out to be fast and efficient service and the caramel and sea salt flurry was interesting to say the least. A lot easier to eat sitting in your car rather than wrestling with crowds inside.

I had a bad experience here years ago, just started coming back at the beginning of this year, and I can truly say things have changed tremendously. Blizzards are made great, management is awesome, and Team Members are fast and friendly. Just want to say- Keep up the Phenomenal Job.

Would have given 5 stars, but they have children running the place and according to there loud conversations, were worried about, what were doing when we get off? Drive through was a mile long as well with 5 people working in there. Comon people less b.s.more hustle!

Wish I could share pictures, but we gobbled up every bit of those blizzards. They never disappoint. There were about 20 people in the drive thru line (not even kidding) so I though we were going to wait at least a half hour, but man it only took 15 minutes for us to get our ice cream...so quick! They also have an app and curbside pickup for faster service! Love this location, the kids there are always nice and polite.

This Dairy Queen always disappoints. The last 3 times if not more they have gotten our order wrong in someway. But what can you expect from a business ran by teenagers.

Nice dairy queen, a bit slower than others but Id chalk it up to the current employee shortage. Ice cream was great!

Terrible and a horrible staff, We went to order a cake for my daughters birthday. we are right in front of the counter for 50mins and no one wants to take the order and of course there are 6 staff standing in front of you. When we asked for a help, they ignore you. I guess if you want to blow your kids happiness on a birthday cake order this would be the place to go.

Horrible place. I was in the drive through so OBVIOUSLY I was driving and needed things in a tray. They shoved cones and a sundae through the window one by one lol..I was like really? What am I to do with that. So I asked for covers and a tray. They had no covers for the cones! So how is someone supposed to drive with loose cones melting and dripping around loosely in a tray that does not hold them properly? I had to ask for a refund and then that took forever..they didnt know how to refund someone. My god what a ridiculous experience! Never again...

Like I always say with a franchise you can expect the food to be pretty much the same across the board. What makes a franchise stand out and what we are reviewing is the customer service and this location definitely hits the mark. The staff is comprised of mainly 16 to 20 something year olds but they do a wonderful job at remaining positive and having fun while doing their job. I highly recommend.

Hadnt been to this location in awhile. I went Sunday evening at around 9pm and it was a long wait. But that brownie batter blizzard was worth EVERY minute that I waited in line for.

Super Nice Staff. How can anyone mess up Ice Cream. My preferred DQ in the area.

This place is terrible. Went in during a slow time on a Wednesday and ordered a Thin Mint Blizzard and a small cone. All was fine. The next time we went was during a busy period. There must have been 8 employees working. One tossing a pencil in the air while people were lined up to the door. Ordered the same thing. The Blizzard was mint, but had now ingredients like before. They set it on the counter and a group of customers have to figure out what belongs to who. Again plenty of employees and half were doing nothing. Ok went again during a slow time and ordered a Slush and a small cone. The Slush was so sweet I couldnt eat it. Finally went back for the last time. Slow period. Order was ok, but a guy walking around appeared to be a manager or owner had to walk into eating area and pick up papers while employees stood around. Hmmm. That along with the RAP music was enough. Not going back!

Work staff was nicely trained. Ice cream is good.

We ordered an Oreo blizzard and a Drumstick blizzard with extra pieces through the drive through. The Oreo blizzard barely had any Oreos in it. The Drumstick blizzard was the real disappointment. Instead of the extra pieces we paid for, all we got was some vanilla soft serve with peanuts and chocolate shavings. The guy who made our order obviously didn’t know what he was doing. Took two bites and tossed it because it wasn’t worth the calories. Really frustrating.

Very nice staff and they check every blizzard by turning them up side down.

So so yummy 😋

Warning!! They only serve ice cream treats and hot dogs. No other food. Also they run out of chili so you cannot get chili dogs.Ice cream is good but dont plan on getting any meals here.

It was busy. The life went quite well for how many or her people waiting.

Staff is always upbeat even with the long lines.

My go to please for milkshakes. Nothing beats a fresh and cold dessert. Only bad thing is the fact that the lines are outrageous and even if there is no line, still be ready go wait!

1st warm day and the Line wrapped around the building as we pulled up into the drive-thru...but the employees kept it moving..The wait time was super fast for the line these employees had to deal with. And our order was perfect.

One of the best icecream places in canton,michigan. The icecream is done with pation and the staff are awsome, they serve you the icecream with happiness and the prices for the icecream is so cheap compared to the great taste. I highly recommend that you visit this place when ever you have time with your friends and family if you are looking to have good quality time.

A full service Dairy Queen. Outdoor seating for warmer months. Drivethru available but hours are iffy. Clean place with an upbeat vibe.

Friendly service, yummy treat. Small dipped cones are $3. Kids love the cherry dipped.

Worst Blizard ever. A couple pieces of banana. Wont be back. I eoukd recommend going somewhere else.

Their limited time specials on the menu are great, havent had a bad one yet!

Worst customer service ever. They ignored customers waiting in line inside while moving the drive thru line very quickly. When asked if they were going to serve the people waiting in line inside, the person who was perhaps the shift manager said they can wait, we will get them when we get to them.

There ice-cream used to be thick and tasty and it would not melt so fast . Now its not thick and it melts very fast . And it made me slightly sick. Otherwise it was pretty tasty

Awesome place, friendly workers and they are dog friendly!! It has dog bones in the bottom.

Ordered 3 items 2 of the items were wrong. 1 the wrong size after we paid for the medium, got a small and the other we paid for additional nuts and received no nuts.

My banana split blizzard was melting and overfilled. They put a lid on it, but there was no hole in the top. Parked nearby to eat. Icecream exploded on my hands, shirt, pants and seat when I took off the lid.. Good thing I was planning on going home after anyway. Wife ordered Oreo blizzard but got brownie batter blizzard instead. Didnt want to wait in the drive thru or go inside to have this corrected. Wife feels nauseous now after having four spoonfuls and figuring out why it tasted wrong. How sad is it that we went out to treat ourselves, and now our evening is ruined instead?

Ventured out for a Blizzard. A few strawberries and chocolate on top, the rest an entire cup of vanilla ice cream. Took it back in and no better. $4 for a small cup of vanilla ice cream. Better off with McDonald’s. Poor attitude, poor product, poor service.

Its a nice icecream place. Quality is nice with ok prices

Totally saved the night! We had the ice cream crave, and all the local places were closed. DQ saved our crave and we got our chilled out sweet treat!!!

Fast and friendly. Short line at drive in.

Would be much better if they served the delicious looking food from the commercials.

We ordered five blizzards to go, place was clean etc. when we got home, every blizzard with brownie in it had a funky plastic taste. All the other ones were really good.

Friday nights are poppin at DQ. My wife and I shared a banana split and it was a good snack, refreshing. Getcha some...

Mixed feelings... sometimes the shake is liquid and has melted whipcream.

The line was long but it was worth it for some tasty ice cream.

I love dairy queen

Sat in line for 45 minutes. Then the clerk decides to chit chat with the car in front of me after she has given them their order.

Popular place. Good service. Great staff!

Absolutely gross!! Very dirty so many people working there yet NOBODY cleans and non of the orders are ever right!! There was a bug is my ice cream and when I asked to speak with manger .. The manger was very rude! A brunette.. she slammed money on counter when we asked for a refund.. Never going there again what a shame. The city needs to come out and rate them. Not SAFE

I don’t know why but they really do have good hot dog

I went there around 730pm on a Saturday night. We stood in line to order for over 10 mins and none of the workers acknowledged us. Many made eye contact as they walked by to handle online or drive thru, but no acknowledgement (let alone ETA) on when we would be served. Terrible, we took our business to Sonic instead.

The last three experiences were horrible. 3 cars ahead of me in the drive through and a good half hour wait. Id leave but there is no way to pull out of line. The next drive through experience with one car ahead of me was easily 20 minutes. Just today a simple order of a chocolate soft serve cone and their machine wasnt working. Had to wait for the employee to figure out how to give a cash refund. Not sure why I continue to give them my business? I will be reconsidering.

Tables were sticky, but staffing was short

Friendly and fast, thanks!

Love this place - cant beat their blizzards! Even when the drive thru line wraps around the bldg they move ppl through fast! A regular stop for our fam.

Drive through line was 15+ cars deep. Walk-in open now. Was faster that way.6-24-21Davids service was top notch. Polite. Fast. Personable.

Good, friendly service. Unfortunately their prices are very high.

No issues here except for a long wait, which was not their fault. The ice cream was melting a bit faster than I expected but that just may be me not realizing how warm it was. Aside from that, it is clean and well run.

Drive thru only. Good food

Ordered curbside and waited 30+ minutes for it be brought out. Tried calling and was hung up on. Waited a few more minutes and called again and was hung up on again. Finally I decided to go into the store and get it and they were just then beginning to make it. once I got back to my car noticed my cup had a hole in the side which everything was leaking out of.Very disappointed. Also couldnt find any of marshmallow filling in my Rocky road Blizzard.

The staff that works there needs training on how to make a simple cone. Go to the location in Westland off Ford rd. Better customer service and the young people can make a CONE

Its always good

I really love their ice cream, its refreshing and tasty, the portions are large and the prices are kinda cheap!

Good ice cream

Canton DQ, drive thru didnt get her name, she was very polite got our order perfect!Thank you

Very quick and friendly service. Ice cream was so good!

The treats were very good but the wait in line....well after 15 minutes we almost left.

Excellent soft serve.

Ladies and gentlemen if youve got an hour to kill with a cold chill at the end of it then this is youre place! Friendly as possible when you are dealing with volume. REMINDER:they only accept visa and Mastercard NO AMERICAN EXPRESS. so I found out the long hard way.

Always a busy place. Could probably use more staff. But always great desserts. Its DQ so....

Awesome people. Speedy and polite. Ice cream is awesome. Big shour out to the afternoon kids who made my visit very nice

They are awesome. Its probably because I love ICE CREAM. Its just the BEST. Man, am I craving for some ice cream.😋😛😝😜 I suggest this place if you LOVE ICE CREAM.

Great ice cream! Service was a little slow.

Food and service was great. I was more impressed with how they executed their social distancing policy.

Decided to give it a go a few months ago and they messed up 2/4 items. I messaged support and they invited me back to give it another try and those two items would be on them. I did so today and again, another messed up blizzard. A completely different one. Unfortunately I won’t be returning again.

Great ice cream if you dont mind the wait.

Lol they got my order wrong, but it was still good even though I didnt finish it.

Service was terrible. Employee was rude and incompetent. Our order was a simple cone dipped in cherry. 🤷‍♀️

Workers don’t know what they’re doing charge me the wrong price very very clueless bunch of young kids working here

I love the strawberry cheesecake blizzard, but I had to wait a bit in the drive through.

Worst service ever! Just now got my food been inline at drive thru since 4:39. Wrong change given, cashier argued. Wrong food and sub standard serving size. Never be back!!!!!!

Good ice cream!!!

Half the time they are out of Buster Bars. They dont answer the phone, and dropped my food on the ground.

Slow service. I once ordered a medium blizzard and I was given a mini. I told her I ordered a medium and she had me refund my credit card and pay again all for $1. Kinda silly but whatever

I love coming here, they always have good ice cream, but a while ago I saw one of there employees being slightly offensive to a costumer, I could see in the face of the costumer they looked very uncomfortable. I should leave a low star rating but I won’t because The employee looked like a highschooler and I’ll let it slide because there very young. The management should have higher control.

Employees were incompetent and were rude, they couldn’t get the order right no matter how many times I repeated it. Then when I got to the window they handed me the wrong order!

Went in to get ice cream because the drive thru was super busy. It was raining out that day. As soon as I walked in I wiped out. On the wet floor. Two old ladys came over and helped me up as tears filled my eyes as the pain hit. NONE of the workers stopped, I stood there for another 5 or so minutes trying to get my composure I was embarrassed. Just watching them work away. NEVER have been treated so bad. I fell in your store and you TOTALLY ARE IGNORING IT HAPPENED. I left and my bf called the manager he was rude and said there was wet floor signs up.. Get some real help with not ignorant management!

I am very frustrated with this DQ! We drove up at 8:50pm and was waiting in the drive through. While waiting in the drive through it turned 9pm and they shut off the board lights and would not take anyone’s order in the drive through. If I was inside waiting to be served they would of took my order. However if you’re in drive through they just turn off the lights on the board. I don’t understand the difference!! Some of the people inside still had not place there orders but yet they were served. Poor management if this how the business is run!

Were new to Canton and I went to pick up a couple of desserts. They have none of the desserts that are common at the Dairy Queens around where we moved from; Turtle Sundae, Chocolate Rock Sundae or Strawberry Chocolate Waffle Bowl. They only have the Peanut Buster Parfait or Banana Split. If, however, you are looking for a Blizzard, they are all about those.I realize that it is early in the season and people are probably being trained, but they seemed a little confused about what everyone was supposed to be doing.The prices seemed a little higher than a typical Dairy Queen.

Always great service! Fast drive thru! Wonderful treat no matter your age!!

Turtle blizzard had lots of pecans ♡♡

I called Wednesday to order 2 cakes to pick up on Saturday evening, the worker had a bad attitude, she rudely said, we are not taking any cake orders, we are very behind. She said there are cakes already made in the store you can purchase, I had specific cakes I needed so that was not a solution, so I went to another ice cream shop and got my cakes. What a directive to tell customers, take no cake orders....

Went inside I felt like I was surrounded with females. I didnt feel comfortable at all. No males working at all. They were looking at me weird. I got a bit uncomfortable.

My experience started off bad but ended good. It was a discrepancy with my app and our wait time and it timed out. I was told l couldnt get it at that point after l had driven 8 miles to get there. Theres no DQ close to my home. I was very disappointed. After my fiance negotiated with the manager, she softened and discovered that she could do something to get me the deal. In the end, she apologized and I forgave her. I got the deal and l was given two coupons for two free blizzards. I really was happy after that and walked out with a smile.

Well I like ice cream, but I will only go to the Dairy Queen for my grandkids. I do like the menu with a blend of hot food being available. Theres plenty of seating inside and outside of the building. Its location is center of the plaza.

Went there tonight and would never go back. Paid almost 10 dollars for something that I could of got better at McDonald I got a pecan mudslide very very little ice cream one little squirt of sauce and 4 pieces of pecans. When I asked the guy what the hell I was paying for her said thats all you get have a good day we have a long line. Very very rude employers especially waiting in a 30 min line. Would never go back again.

Fast service friendly staff

I always love a good trip to DQ. My dog even loved his ice cream.

Excellent place to put on a few pounds while enjoying your life ...but soft serve Banana Splits just dont get it

Good

The employees at this Dairy Queen are cheerful and helpful and attentive to detail, and answered my questions about their new app without trying to apologize for its newness. I might have given them 5 stars, but I asked for a lid on my to-go blizzard and had to ask for it twice and also their 5 gallon water jug was empty, but besides those things it was a terrific experience.

This DQ has come a long way from the day it opened, the cashiers are becoming faster and competent. They actually seem like they are enjoying their work. Today my kids got us an anniversary cake, and the ladies added a little wink ring to the cake. And it really made it personally and brought a smile when We saw. DQ is like a happy place or a break from norm, and this stuff looks like are trying to really work hard doing it.

Stopped by here this past weekend and was surprised to see the limited ice cream options. With how terrible the Canton Coldstone customer service is, I wanted to get ice cream here but Im not sure when they went over to mainly iced drinks. Regardless, the Orange Julius shake I got was decent. There seemed to be a ton of employees and it was a mess as theyd bring out orders that no one had ordered and just ended up throwing them away. Might go back if Kroger doesnt have better choices.

I’m going with my school which is liberty because we’re walking and I can’t wait I love DQ

Visited on a busy, hot day (Friday after 4th of July). Inside was a queue of about 15 - 20 people. Only 2 staff serving. Who were they serving? The people in the cars in the drive thru. Queue didnt move for about 10 minutes. Of course people in the drive thru have priority over the customers in the store. Left after 10 minutes and bought bucket of ice cream in Meijers.