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Mattress Showcase
3200 Cleveland Ave NW, Canton, OH 44709, United States
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Mattress Showcase
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Bi
Review №1

Please keep your money and go somewhere else. My Aunt C. Polk, that is 73 years old purchased a mattress from this location, to better help her back and there was a problem with the springs. We contacted the store for weeks, talking to manager after manager, we sent in pictures and measurements of the mattress, then months later we called back and they told us that because of Covid-19, delivery was down, and she should receive a call back with delivery details within a week. It has been two months since that call and still nothing. We may have to seek legal counsel because there was a 5 year warranty on the mattress and, the mattress was less than two years old. It is horrible that some businesses still try and take advantage of Senior Citizens. Hopefully Management sees this and does what is right, before we have to escalate.

Ju
Review №2

The staff was very nice and very helpful! I would definitely recommend this place. Prices were great and delivery was inexpensive compared to the other places we looked. They even took our old mattress away for a very small fee. We got delivery the same day!

Ju
Review №3

Right now mattresses have an order lead time that is 5 months out. HOWEVER!… Mattress Showcase has plenty in stock and we were able to get our daughter her new big girl bed that night! The guys had us loaded and ready before I even finished paying! They were super helpful and knowledgeable and knew right away that we needed something firm for a growing toddler. This family owned company is wonderful! THANK YOU!

Ra
Review №4

Went in to buy a new matress for my mom and Kevin was fantastic! Very knowledgeable and answered all of our questions. We purchased a great matress set at a good price. Also nice to know we are able to support a local family owned business. Thanks Kevin!

Pe
Review №5

Within 12 hours from my first call, I received help in finding a mattress for my 85-year-old father as he was moving into a Canton-area memory care center... all from my home in Connecticut. Kevin and Shawn were very accommodating; they suggested mattresses, texted photos, arranged for delivery and sent a copy of the receipt. I would highly recommend Mattress Showcase for customer service, quality and integrity. Thank you!!!

Ky
Review №6

The customer service was amazing. Very polite, friendly, professional and funny. You cant beat the deals here and they will work with you. Would definitely recommend to friends a d family.

To
Review №7

I love this location. These guys always do their best to help out and get you what you need within your budget. 10/10 would go back again!

Wi
Review №8

Awesome store with great prices. Me and the wife went in yesterday for a new bed and ended up settling on a really nice King size set. Slept on it one night and my back thanks this store from the bottom of my spine 😂 No but seriously the guys were so polite they even loaded and tied it down in the bed of my truck for us. If your in need of a new bed I highly suggest you check this place out!

Ca
Review №9

Shawn was very helpful, in helping my family pick the mattress set we needed I would recommend him highly please stop by and see him.

Ch
Review №10

We needed a bed, king sized, delivered for my parents. My mother was sick and could not longer climb stairs. We needed a full bed and frame on late Thursday. The owner made sure we were all set! He delivered and assembled the bed just a few hours after our call. Could not be happier with this service, above and beyond what I ever could have expected!!!

th
Review №11

My go to place for my sleeping needs.....great prices on top quality mattresses with an always knowledgeable staff....my third time buying here...

Ry
Review №12

The service was absolutely outstanding! I highly recommend!

St
Review №13

Outstanding service, quality and prices! Would highly recommend to everyone!!

Ke
Review №14

Service with a smile. Very helpful information from Kevin.

Ca
Review №15

Helpful and nice. Very knowledgeable.

Ch
Review №16

Very pleasant and friendly experience buying my mattress with my boyfriend, we are both excited to be experiencing better nights of rest soon.

Me
Review №17

Great price and service. Highly recommend.

Ch
Review №18

5 star customer service....... Highly recommend

Te
Review №19

Dale was great, spent all the time we needed with us and answered all of our questions! Price was right and purchased the brand we were looking for. His son Kevin answered the phone on the initial call we made for information and he spent a tremendous amount of time answering our questions instead of off just blowing us off as another phone call just price shopping. Great small local business and glad we could purchase there. Definitely will recommend to anyone and go back for future purchases. Looking forward to our quick two day delivery!

Va
Review №20

I was very impressed, absolutely the best experience. No pushy sales, just helpful information & suggestions. Knowledgeable, professional & friendly. I would highly recommend Mattress Showcase, such a positive experience after being given the run around by numerous others.

Te
Review №21

My experience with Mattress Showcase was absolutely wonderful! Shawn was extremely helpful and informative yet not pushy. He explained the differences between mattresses so I could choose the mattress that best suited my needs. They delivered the same morning to accommodate my schedule. Shawn and the delivery staff were friendly and courteous! I highly recommend Mattress Showcase, an absolute 10!

It
Review №22

Kevin was so helpful! He showed us everything we needed to know about the options available to us. He took our needs, both physically and financially, into consideration when showing us the floor models. He encouraged us to “shop around”, which we did, and at the end of the day, we came back to Kevin. We couldn’t find anyplace that could match the value that they could provide. We also liked the fact that we were buying from a family-owned company, not a big box store. We would highly recommend Kevin and his family to anyone!!

St
Review №23

We had the best retail experience ever! All of our questions were answered intelligently, we were allowed to try every mattress we wanted, and there was not one second of high pressured sales!! We can’t thank you enough for not getting upset when we changed our initial order and explaining how to achieve what we were wanting! So very helpful!

Ra
Review №24

They went above and beyond to help me buy a mattress. There was no pressure whatsoever, my friend and I were made to feel comfortable and welcome to browse. We actually had an issue that I myself created and the solution was offered easily and immediately. I wouldn’t shop anywhere else for a mattress ever again!! Thank you so so much!

Te
Review №25

Kevin was really great. He was very knowledgeable and helped my husband and I find the perfect bed.

da
Review №26

Excellent customer service. Had a hard choice. He was very patient and helped us decide. Very highly recommend.

La
Review №27

Awesome customer service.

fi
Review №28

Great customer service and great prices.. Very impressed. Thank you.

Ri
Review №29

The fellas at mattress showcase was polite, professional, and knowledgeable. Been buying mattresses from here for over 20 years, and Ill continue to shop here for every mattress in the future.

St
Review №30

Mattress Showcase gave is a great buying experience. We had spent 4 days shopping, looking at reviews, trying to navigate the mess that is mattress shopping. The salesman at Mattress Showcase had answers to our specific questions, showed us the ratings and company stats. We were able to find a mattress that fit our comfort, material and price point in less than 30 min. 5 🌟.

Au
Review №31

Great prices! Worked with us when there was a mishap with our mattress being available. Highly recommend!!

La
Review №32

Dale, the owner was knowledgeable and gave us plenty of time to find what we needed without any pressure. We are a repeat customer and shopping locally and supporting a small business was another benefit that made us feel good.

D
Review №33

Could not have asked for better! Time constraints on my end with specific ans unique need. Shawn went out of his way to provide what we needed - Exceeding timeline and expectations. Delivery was prompt and personnel courteous and knowledgeable.Exceptional Service!! Will certainly recommend.

Br
Review №34

Kevin was great to work with. Knowledgeable and willing to answer any question. Got a great product at a great price with great service. Better selection and better prices than everyone else.

Sc
Review №35

Extremely knowledgeable staff, went in with a little idea of what I wanted Spoke with the sales rep and easily sold me the best mattress Ive ever owned. Quick easy and very friendly. Would and will recommend to any looking for a new mattress!

Ba
Review №36

Another successful purchase from Mattress Showcase! We have made about 5 purchases over the past 30 years, and have always had excellent service and prices! Delivery yesterday and a great nights sleep!

Ka
Review №37

Our sales guys Kevin was phenomenal!! We went in to leave with a matress tonight and thats exactly what we did. He was very helpful and not a pushy salesman by any means! Highly recommend. Thanks kevin!

Me
Review №38

So glad we found this place when looking for a new mattress. We love it.

Jo
Review №39

Purchased adjustable frame and mattress. Professional, accommodating, listened to our needs and concerns, no pressure to buy, called mattress rep while we were in store, on speaker phone and asked the rep our questions. Pricing was the best we found. Best warranty. Delivery was great.

Jo
Review №40

Great selection in stock, good prices and very nice salespeople.

Ca
Review №41

Very clean place very polite full and respectful employees know what they’re talking about when they show you a mattress or you have questions about a mattress I highly recommend them

jo
Review №42

This place was very nice. We were impressed with the friendliness of the sales manager. He was very knowledgeable and worked to find us the perfect matress. We also are getting our mattress the very next day! Mainly because we should up an hour before closing. There were a variety of priced mattresses and there was no pressure to buy. Just honest help trying to find a matress that fit us.

SU
Review №43

3 mattresses purchased here and not onecomplaint to share. Very nice peopleWho will treat you with kindness and not try to clean out your wallet. I have had nothing butService here.

An
Review №44

Great owners and staff! Best price around town, guaranteed! Next day delivery by professionals! Awesome business!

Ta
Review №45

My experience with matress showcase was wonderful. I got exactly what I was searching for in a matter of minutes. Everything was loaded up for me and prices are EXCELLENT

To
Review №46

Great Customer service, great pricing on product.

Ke
Review №47

Great prices and wonderful customer service.

Al
Review №48

I had a great experience at mattress showcase. They made buying my first mattress very easy. They were very helpful. I will definitely recommend them to anyone I know looking for a new mattress.

Ch
Review №49

Great pricing and amazing and friendly customer service

As
Review №50

Kevin and Shawn were very helpful in helping me decide on a mattress. They were very knowledgeable on everything. I am going to suggest them to friends and family. Thank you to Mattress Showcase!

Ga
Review №51

Excellent service. Salesman very polite, helpful, and professional. A great company to buy from.

St
Review №52

Vey helpful and nice. Thanks for the bed

Ch
Review №53

Our salesman, Dale was very knowledgeable about the products and did not pressure us into buying a mattress that we did not want or need.

Do
Review №54

Awesome store the guys are so helpful. I went in today told him what I looking for and in a matter of one minute he showed me what I said I wanted. Will never go to any other store for mattress. Thank you so much

Je
Review №55

Very nice people.

Re
Review №56

Very helpful and knowledgeable! Reasonably priced.Freindly service.

Ju
Review №57

Eric was super helpful and friendly. Have replaced all mattresses in my house. Brothers house is next.

ru
Review №58

Super nice and very helpful along with being knowledgeable of their products

Ji
Review №59

I was pleasantly surprised!!! I have shopped at the big chain mattress stores before and all I got was a big bill. They took the time me listened to what I needed rather than trying to push a overpriced mattress that would stretch my budget. I ended up purchasing 4 mattresses at the time. They even moved up my delivery date to accommodate our needs. I would highly recommend them for your next purchase and will definitely be going back.

Da
Review №60

They will lie to you. I bought a mattress and a adjustable base. i asked if it would void the warranty. The associate and store owner both told me it would not. Now that i have put in a claim with beauty reset, they have denied it based on the adjustable base that mattress showcase sold me. I will never by from mattress showcase ever again.

Am
Review №61

We stopped in just to look about 45 minutes before closing. We didnt plan to buy anything, but as soon as we walked in that we didnt need to shop around anymore. The owners son runs the store and was incredibly friendly and helped us find exactly what we were looking for. He didnt pressure us at all, he knew all of his products and he made our visit comfortable and stress free. Within 45 minutes we were pulling out with a brand new mattress set. Ill recommend them to everyone I know!

Be
Review №62

Great people and great prices.

Ba
Review №63

Very helpful

Br
Review №64

Great deal and extremely knowledgeable....

Rh
Review №65

The guys were super great !!!!! Got here right as they said they would set my things up for me. Was greatly appreciated!!! Definitely will be coming back for some more business . You guys ROCK!!!! Thank you for the kindness.

De
Review №66

My mom and I came into the store at about 5pm this evening. We needed an adjustable bed as my dad cant ever lay flat again due to his cancer surgery. He had not had a bed to sleep in since Saturday. We had originally purchased a bed from another company who kept giving us the run around about getting it, leaving my parents to sleep 4 hours a night or less. We came in and Shawn was AMAZING! He helped my mom to get the exact thing she wanted and was nice enough to be able to help them cost wise since my dad has been unable to work. Shawn was able to get us the bed we wanted and he was able to have it delivered WITHIN THE HOUR!!!! I wish I could give this more than 5 stars, Id give them a million and I will never shop anywhere else!!! Thank you!!!!

Da
Review №67

I needed a Box Spring and frame right away because mine were broken. In less than 10 minutes they had both items at a great price and were even able to deliver right away. Thank You guys for the great job.

Gr
Review №68

Good Service . Very KIND people.. I m a returning customer! Happy so far with new purchase. Mlily Fusion Supreme mattress

Ma
Review №69

Awesome! Thanks so much for all the help!!

ji
Review №70

Fast friendly customer service by Shawn. Same day delivery by friendly delivery guys.

Ab
Review №71

Family owned, small business. The owners son is running the store and he was very friendly, we told him generally what we wanted and he helped us find the perfect mattress for us. He also found the cheapest bed to start from with our specifications. He didnt try to sell us the most expensive mattress, he truly tried to find the right one for us within our price range.

Fw
Review №72

Really helpful was in and out and got a nice memory foam mattress and box spring half off!!! Thanks to Kevin!! You get Bang for your buck!

Ti
Review №73

Very nice people great mattress

Ho
Review №74

Very friendly family. The mother gave me excellent assistance. The sons were polite and loaded my mattress into my truck for me. They deliver but I took it myself. The price was extremly affordable. If I ever need another mattress I will return to them for sure. They are a local family run business and I love to support local. The prices being the lowest around is a huge perk!

Al
Review №75

Friendly and knowledgeable, great inventory

Ro
Review №76

Soooo today I NEEDED a set of California King box spring set ...badly...called 4 different mattress stores within 5 miles of each other....all said that that item would have to be ordered ...all would take several days.......SHAWN SCHROEDER at MATRESS SHOWCASE saved the day ...this man is very nice very helpful very friendly....wish I could give this guy 10 stars....IF YOU NEED A MATTRESS GIVE THIS GENTLEMAN YOUR BUSINESS. ...YOU WONT REGRET IT

st
Review №77

These guys are amazing I only come here for beds wouldn’t go anywhere else

No
Review №78

Quick, easy, convenient, reasonable price, and crazy fast service. Kevin was a big help.

AB
Review №79

Excellent

Ma
Review №80

They work with you for the best deal family owned company wonderful people

Jo
Review №81

Great customer service and very helpful in finding the right mattress! Many options and price ranges to choose from.

ra
Review №82

Family owned business that has been in business for years. Always willing to negotiate a price and delivery fee.

an
Review №83

Great place rmto get great.quality mattresses

Mi
Review №84

Great appliances for a great place

ju
Review №85

Stay away from Them.... youve been Warned

Information
9 Photos
85 Comments
4.8 Rating
  • Address:3200 Cleveland Ave NW, Canton, OH 44709, United States
  • Site:https://mattressshowcase.net/locations/canton-location-cleveland-ave-nw/
  • Phone:+1 330-492-7492
Categories
  • Mattress store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:12–5PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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