Stephanie is very knowledgeable and thorough. Answers all my questions & helps me whenever I need! Awesome employee & customer service. This facility is great all around

Smooth and easy transaction. Stephanie is knowledgeable and friendly and fast! Pretty good prices too.

Top notch customer service. Property Manager Stefannie was very helpful, kind, and patient. Would recommend theirs storage facility to anyone. The units are clean, and the entire facility is well lit.

Sorry I have to go, but I will refer friends and use you guys for Uhaul. I had to move in fast last year when I rented and Stefannie was awesome then and even better now! Great customer service, returns phone calls, always onsite cleaning or helping customers. I will be back if my basement floods again!!!!!

This is a conveniently located storage company. Highway I-275 is just around the corner and US-12 is down the block! The service is first rate. Management and staff are both engaged. They also rent U-Haul trucks. My favorite part about this location is that they normally have the truck or equipment on hand that I am looking for. If not, they make quick time getting them for me. Their prices are reasonable and business is conducted quickly and efficiently. There are plenty of units of various sizes available at this location. They have tight security and keep an eye on your things.

I rented a space from StorRoom the beginning June. I dealt with Stefannie and I wanted to give her a commendation. She was always very helpful whenever I had questions. Please thank her for being so professional and doing a great job!

Recently moved back to the area, and I needed storage. Decided to stop in at this location to inquire about a unit, and I was pleasantly surprised with the service I received from Stefannie who was very helpful in assisting me. I highly recommend this place and its staff. Thanks again!

On Saturday, June 26, 2021, the manager Stephanie helped me with renting a unit and shes been the ONLY person Ive seen and has spoken to each and EVERY single time. I closed my account and cleared out the unit I rented on Saturday July 24th (2 days before I was going to possibly be charged for another month). On July 28th my card was charged $91 after I had my account closed and the unit completely cleared out. Since that day I have called NUMEROUS times for almost 2 months now. Each time I called, Stephanie was the person I talked to, seeing how when she answers, she says her name. Shes told me the few times that I have called, that shes going send an email to the Regional Manager named Carrie and that Carrie will be the one investigating the charge. Fast forward to TODAY, September 15, 2021, I call and Stephanie answers the phone. I again reiterate the whole situation and its as if shes never heard anything about it. She tells me that she doesnt see any notes regarding the situation and that I probably spoke to a person named Cam, who as she quotes is a man who unfortunately sounds like a woman and that she was not the person who I have been speaking to about said situation. She then tells me that Cam no longer works there and starts fast talking and cutting me off when asking for Carries contact info, because there is no reason for me to call back and speak to her personally. Overall Stephanie is rude and acted like any person that is/was being caught in a lie.

Came to get a UHaul. Customer service is ON POINT! Quick easy process 👏

Great prices!! Excellent service!! Will recommend to all!!

Great customer service, always have cargo vans when I need them!!!

There was a sign that said WE STEPPED AWAY but Stephanie can really fast helped us with paperwork and our move in with ease. We are new to the storage world but she explained everything so well we only had a few questions. I hope we will be able to benefit from the referral program!!!

Stephanie The Manager of StorRoom Self Storage was nothing short of amazing 😌 She was attentive, answered every single one of my questions, very precise & nice, I highly recommend StorRoom Storage.

Amazing service, Kirstin is an amazing employee. The most helpful person I’ve met in customer service in too long

Love it, Ive had a storage unit there for the past 4 years

The gals here are great...friendly, fast, and very helpful with things like trash bags and sting for the unit doors. I have stored other places but this by far the best!!!!

I had been to 2other locations who said they didnt have a truck or did not accept cash. Thank you so much for having a truck, accepting my cash, and being so polite about it. I was able to pick up my furniture and take it straight home!!!!!

Went in to check price for a storage unit. While inquiring the receptionist was so pleasant and was able to answer all my concerns I decided right on the spot to rent a unit.

This property was really clean and well managed. I have been looking at different storage facilities and this is by far the best, especially pricing. I spoke with both the manager and assistant on two different occasions and they both were well knowledge and professional.

Thank you for having a Uhaul and being so nice that I walked in without a reservation.......the place across the street was horrible. I wish I had storage need but I will refer everyone I know to this place

Nice and friendly staff! Kirstin was especially helpful. Will be coming back

Kirstin went above and beyond to answer any of my questions I had and made sure I got the best bang for my buck! Would definitely recommend to anyone 👌 👍

Very pleasant and fast service. Anytime things went wrong I knew I could depend on the office staff. Even as small as opening my frozen lock, I really apricate the service I received at The Storroom. Sad to leave but my garage is finally finished!!! I will recommend to people I know!!!

The lady at the desk had a great attitude,fast,and was very helpful. Aslo the price was way better than the rest and I am completely satisfied overall 😌

Super friendly and knowledgeable

This place is great. My dad used this place years ago to store my grandparents things. The customer service then was great. I needed to store some of my stuff and remembered this place. The customer service is still great. I believe her name is Stephanie.

Kirstin was nice and helpful answering all my questions. Wonderful employee!

Very professional workers who can help you no matter the issue especially kirstin who made me feel plum comfortable

Stefannie was great today. Even with the cold weather she had no problem showing me different units(I thought a 5 x 5 would be larger). She helped me place a reservation and I will be back to finalize once I confirm with my husband.

Ive been using this place for the last couple winters the service was great

Before purchasing boxes at this location I toured several storage locations in the area and found this to be the most organized and clean of them all.I am so glad to have found this location, I really enjoy the location, the manager and cleanliness of the facility.I would recommend this location to anyone.

Me and my girl rented a Uhaul from here because we kept getting the run around at another location. Not only did the young lady help find us the right truck she worked with us to make sure that knew how to return it and not get overcharged for an after hour drop off.it made our day!

Stefannie did great, I walked in yesterday and she was dealing with an irate customer and she was very professional and apologetic. She great me and she would be right with me. Even though the man did not let up she never changed he tone and she kept up her professional persona.

Stefannie was very knowledgeable and professional. I have used storage before but never with this level of professionalism. Thank you everything!!

Thank You Storroom!!! I was able to walk in without a reservation, I picked up my truck and was out the door less that 20 mins. Super fast and friendly service.

Absolutely love the girls in the office. Super friendly and did not mind answering all my questions

Rude and unprofessional. My girlfriend had rented a Uhaul from them at the time slot of 5:30. We arrived at the uhaul building to grab key for uhaul at around 5:20, only to find that the door to the main office is locked with a note on the door saying Sorry, we stepped out for a moment. 10 minutes go by. No one has arrived, meanwhile my girlfriend is calling whoever sets up the rentals and the person isnt answering. At around 5:40 (20 minutes after weve pulled up and 10 minutes after were already supposed to have our Uhaul) after numerous attempts of my girlfriend calling and no one answering, I decide to call myself and lo and behold... someone answers, like they had been looking at the previous number and avoiding it. The woman on the other end was extremely rude, didnt apologize for making us wait, she made it seem like we were inconveniencing her. Its now 5:45 and shes just told us shes at Home Depot and will be there in 5-10 minutes. She didnt pull up until 6:02. Keep in mind, we were supposed to be outta there at 5:30. We waited for 40 minutes for some bitter chick having a bad day apparently. Extremely rude and unprofessional. Spend your money elsewhere, where theyll appreciate you as a customer, specially in times like these. Also, To the chick that answered the phone, I hope you see this... you cant be ugly on the outside AND the inside... choose one!

Had to call and check on a unit for my elderly mother and was helped tremendously by Kirstin.Very professional and very knowledgeable.

Great customer service, Stefannie is amazing.

Extremely happy with the whole experience. The manager is very nice and helpful. Give us a great rate for a 10x20. The place is safe and secure and the best part is, you can access 24x7. I found no issues inside the storage area and its well maintained. It has no doubt the best low rate compare to other places I have used before in Canton and would highly recommend it

I called upon U-Haul because I needed to transport a deep freezer that would not fit in my car. I chose this particular location because it was close to my home. I booked the truck online, everything was smooth. I arrived at the location a little bit before they closed. I ended up having an issue with my order, and needed to call customer support for assistance. Instead of leaving for the night, the manager stayed and made sure my issue was taken care of before he left. Great service, I would highly recommend.

Hey I visited it today. I chatted with Latricia she was very helpful, polite and just amazing to work with. I can’t wait to see her again!

Great prices!!

Be very careful at this place. The price they quote you IS NOT your final monthly price. They require high cost insurance! No option! When I informed them I had insurance through my home owners, their comment was Its required and without it I am free to go elsewhere I went elsewhere and for much cheaper

Stephanie is really nice!!

Kirstin and Steffanie were so helpful!!

April was very friendly and incredibly helpful. Got a great deal!! Would definitely recommend!!

Safe and sound police are very aware and responsive about criminal activity!

I was extremely stressed out looking for the perfect unit but I came here and they gave me everything I was looking for in a unit. Nice friendly staff.

The girls were very helpful with my Uhaul drop off!!!!

The StorRoom helped me store my room. Go figure am I right? Highly recommended 👌

We store our 26 camper at StorRoom. The location is great for us. Recently, the storage for trailers and boats was organized. Now, we each have a spot and no one else can use it. Its convenient and easy to pull our camper right into our spot. We appreciate this updating. The fee is very competitive, and the whole facility is clean and freshly painted. It looks great. Thank you, StorRoom, for making the process of storing a camper so easy.

My husband have been here for over a year now and we couldn’t be happier with our space. Great rates and a friendly staff. Would highly recommend.

The Manager was very pleasant and helpful.

Friendly helpful and clean!

Definitely number 1

Good deal and the girls here are very nice!

Stacy took great care of me. While being thorough to show me the storage unit and explain the options, she made it fun and easy. I trust that I will have a good experience with StorRoom going forward.

Sometimes its just the small things like....being open ON TIME!!!!! And this facility has met my expectations!!!

I came in here to rent a U-Haul truck. After a brief conversation with the manager I decided to rent a storage space as well. Very friendly staff with great move-in specials.

Excellent customer service. The Michigan avenue location. 40600 Michigan ave. I thought Keisha phone assistance excellent. The sales lady on saturday December 28 2019. Outstanding.

Extremely helpful and an excellent experience. Appreciated the customer attention and answering questions. Everything went very smooth which is always nice during a hectic move.

Got a U-Haul truck from this place over the weekend. Nice place with extremely professional staff. Keep up the great work Storroom!

Was here today helping my sister move her stuff out. The manager of the property saw us struggling to get a couch into our truck. He went out of his way to help us load it up. Great customer service.

I just started renting a unit here, and I believe her name was Stacy, & she was extremely helpful to me during the process. Reasonable prices! So far so good, I would recommend 😊

I’ve been a long time tenant with this facility. I can honestly say I’ve had no problems here at all. I’m always greeted by the nicest people that work there. Keep up the great work Storroom!

I love how this property sits back off the road. Its private. I feel like my belongings are safe and secure here. There are cameras as well through out the property. The man behind the front desk is very friendly and funny. Great customer service. Thank you!

Rented my space online and the process was fast and easy.

I needed a space to store my things for only a month. This was the first place I went and was sold. The staff is nice, Stacy is very friendly and the prices were very reasonable. I would highly recommend.

Had a unit here for a year! Competitive prices and a great Friendly staff! Stacy explains things very thorough and in great detail! Always helping anytime I had any questions!Five star and definately recommend!

Two thumbs up. The staff make the difference! Very friendly, I feel like I could talk to Stacy all day! Good prices.

My home is just too small to keep many sentimental items I cannot part with. Many are my childrens baby items that I want them to have when they are fully grown. I know all my belongings are safe and will maintain excellent condition at the StorRoom Self Storage. I am very pleased with my unit and with the customer service! Very happy customer!

I am very pleased with this facility. The staff is friendly, knowledgeable, and very helpful. The prices are very competitive and were the best I could find for the area. The office has packing supplies available at a reasonable cost and the facility also has U-Haul trucks available. I recommend them to all for safe, secure storage.

Rented my truck and storage unit here. Got a great deal too

I came here to store about a year ago. Jeff and Stacy are great at what they do and offer outdoor storage at a fair price. Would highly recommend.

I’ve had a storage space here for years. Nice staff and clean property.

Not only did our rental vehicle not return, we were never called or updated ! Our help came and we had no truck. Terrible customer service.

The staff has been helpful and friendly from the time I first signed up and every time I have had a question there after. The grounds are always clean and the storage units are kept up nicely, with new roofs and fresh paint.The prices are competitive and I would certainly recommend this place to friends and family.

I’ve rented storage from this location several times. They always have the best prices around and the staff is wonderful. Keep up the good work Storroom!

The staff at The StorRoom Self Storage have been friendly and professional. It has been less than a year since moving my personal things there, but, I have nothing bad to say about them. Very helpful, competitive pricing, and ease of transition. I recommend them to anyone needing storage in the area!!

I am very pleased with the quick service and facilities at the Stor Room! After 3 other places were unable to accommodate me, I called and he was able to get me a unit right then. The site is safe and monitored, plus easy in and easy out.

I rented a truck from the Storroom a week ago on. Friday at 5:00 and returned it at 2:00 pm the next day.They charged me for two days of rental, mileage and insurance!!!This is horrible customer service. You have lost my business and anyone I know. I was a loyal customer to you guys in the past. I’m not sure what changed around there but whatever it is, it’s not good.I will be contacting U-Haul directly as well.

As I realtor, I send all my clients here for their packing supplies. Stacy is absolutely amazing.

I am so glad I found the StorRoom to rent a unit. The manager is so, so helpful. I had a POD being delivered to transfer stuff from and he was there to help handle the logistics of where to put it/etc. so it would be close to my unit. He answered every question I had, which is more for the other places I contacted. Sign up deal that got me half off my first months rent. No contracts so when I got lucky and got an apartment sooner than expected it was no big deal at all. I rented my UHAUL through there as well and the process was simple and painless. If I ever need storage again, Id go out of my way to go there.

Good customer service. I highly recommend to anyone needing storage.

I have been renting storage at The StorRoom for about a year, and the staff is just AWESOME! They are always helpful and my experience is positive each and every time I go there. Customer Service is what I do and I appreciate when I go somewhere and am treated the way that I train my staff!!!

Very Clean and Organized! Great customer Service. I will do business with this place again. Highly recommend! Thank you.

Great move in specials! Friendly staff and they have moving trucks as well. I would recommend you check it out if you need storage!

Stefanieis very friendly and professional. Glad I rented here!!!!

Great customer service. Friendly staff. Fair price!

Nice facility, very professional staff that took the time to answer all of my questions.

Tracey is fantastic. All around great services. Very clean site. Never had an issue with the gates working like at other places Ive used

I came from another storage facility that kept raising rates on me. Came here and immediately felt good about this place. Great prices and friendly staff!

Very helpful staff. Storage options were explained so I could understand them easily. The facility is clean and easy to access. My experience has been great.

Somehow I always wind up here renting space. Ive shopped around but those places were a rip off and the customer service was not nearly as good as this place. Jeff and Stacy are Awesome and pleasant to see... I wouldnt go anywhere else!

I came here to rent a truck. Good prices and Jeff and Stacy are great! I will always come here if I need a moving truck.

Rented a u-haul from them this morning. Truck was in great shape and Jeff made the rental easy. Thanks Storroom!

Super friendly staff clean roomy units easy access

Great service

Professional staff, great greetings always, and the storage area is very clean and organized. They have private gates and you can feel the security of your stuff. Highly recommend!