Recently visited this location for the first time. Everyone that I came in contact with was extremely helpful and friendly! I was in and out extremely fast! Ive heard of other locations taking a while to have glasses delivered in a timely manner, but I had mine in less than a week. I definitely recommend this location, I will be back!

Great customer service! From the moment we walked in the door, we were welcomed and then Mark went above and beyond to help us select the best frames. He was extremely knowledgeable and made the process very easy. Gilbert, the optician was also very friendly and helpful. Highly recommend!

I just want to take a moment to share my experience at Eyeglass world on Del Prado in Cape Coral. I have been a customer of this store for 7 years and there is a big reason why., not only are the employees super professional but, they are always so friendly and welcoming. As a consumer, I’m big on having a great customer experience. And, let me just say that’s what you’ll receive when you visit this location. When I went in to order new glasses, a young lady by the name, Kyra greeted me with a big smile and asked how she could help me. As she was placing my order she was very patient with me and answered all my questions pertaining to my new progressive glasses. I mentioned to her that I was going on a first date with someone and fast forward to three weeks later, when I went in to pick up my glasses she asked how my date went. I was blown away by how well she remembered me. Everyone at this location is awesome. The eye doctor is a Rock Star prescribing the perfect lenses.

All the staff were amazing! Casandra especially was so patient, warm, and helpful in helping me pick out my frames and lenses. Service was very quick and welcoming! 100% recommend!!

I stopped by to get new glasses on my last day of vacationing, I was able to get fitted, got my scripts and glasses picked...I thought I would have to get them ship to me since it was my last day here in Florida. Can you believe they said it would be ready in an hour?!! I couldn’t believe it. THANK YOU Marcos and the entire staff. You guys are awesome!!!

Gilberto and Mark were extremely knowledgeable and helpful when I was looking for a pair of glasses. They went above and beyond to make sure they not only looked and felt good, but didn’t break the bank! 10/10 would recommend!

I worked with Gill while getting glasses for my foster kids, one of which is non verbal. He was the kindest and most patient person in the world! The boys had a wonderful experience. We will definitely come see Gill everytime we need glasses!

The staff here is wonderful especially Haven!! She assisted me with a repair of my eye glasses. Shes definitely make me want to come back!!

Super friendly and helpful. Glass expensive and did not take my insurance. My mistake for not checking other places.

Great service, my vision is perfect and these HD progressives are the 1st ones Ive tried that I can tolerate easily.

Dr. Underberg is amazing! I am pretty much legally blind with left eye -12 and right eye -15😯. He was so helpful and took the challenge like a champ. He was actually able to provide a test set of soft lenses for me to try for a week. I have always used gas permeable lenses with my ridiculous astigmatism and didnt even think soft lenses were an option. Im excited at the prospect of switching to soft lenses and thank him for the time he took to help me. I highly recommend him and appreciated his assistant that did some of the imaging. 5 stars from me all the way👍.

Excelent services specially kyra she is amazing she help me even the day before when i call to know what my insurances cover and all the details 🤩🤩🤩🤩 thank you Kyra for all you do for !

True bait and switch company! You might get a free frame, but youre paying for it in the lenses. Billing is confusing and wasnt explained well when paying the prices. $78 frames turned into $500! Then 16 Days to complete! Called about 10 days after I purchased. Supposedly broke the lenses and had to order more. Same excuses to another buddy. Called on the morning of the 15th day, and they called in the afternoon that the glasses were ready. The lenses that were ordered for Raybans were cut in an hour ON PREMISES after giving the frames. Yet, took 16 DAYS to accomplish the buy one, get one free and to order an extra set of lenses for sunglasses. Will never go back! On the good side, the lenses seem to be cut right, if you want to wait 16 days! After the fact, sharing my experience with another buddy and he had the same issues. Must be company policy. You were warned.

Great service. Dr. Gilberto took the Time to be sure I was very satisfied with my glasses

Cassandra helped me, she was incredibly nice and helpful, as well as very personable.

Very kind very helpful Bobbie Jo was great optician was so helpful my 1st glasses were a little off he adjusted them Great now

I have never had a problem with eyeglass world. Some else made a review about $78 frame went to $500. If youre adding more to your lense (ex. Bifocal, poly film etc) your pricing will go up. The starting price for BOGO frames is $78 with no tax. Also, if youre vaccinated no mask required. Someone mentioned they werent happy about not seeing mask on, in the building but before COVID people walked around with the flu or streptococcus just as contagious just not as deadly. So stay home if you cannot function around society. Walk Ìns are welcomed.

Very poor customer service. It took a few weeks to get them. I went in to pick them up and the lady did not fix the glasses. Versace frames were out of shape. I told her they werent fitting right twice, but she offered no help to me. When I called the store Manager, he apologized and replaced the frame with a new one. Thank you Mark!

Great customer service shoutout Gilbert

I cannot begin to tell you how happy I am with the service I received. The doctor was thorough and very polite. Not to mention I was impressed by how quick we were seen! I had purchased glasses for both my daughter and myself. Mark was a great help! This was my daughters first time getting glasses and he helped her find ones that made her feel completely confident and excited to wear them! Receiving my glasses was also a wonderful experience within itself. They wouldn’t let me leave until my daughter and I were happy and comfortable! Definitely going to recommend to family and friends! Surely will be returning!

My fiance and I chose eyeglass world Cape Coral because of their website stating how much they cared about covid-19, and required masks of all customers and staff. When we got there for our exams 90% of the establishment was unmasked, and even the doctor who coughed near us in the waiting room was also unmasked. I feel like it was one of the worst places that I have been to since the pandemic started. We left before our exams, and felt like we were being charged $$$ to contract Covid-19. If i could give them less stars I would.Update- I received an email from the manager Mark who wanted to speak with me today. He was too busy to take my call, called me back 4 hours later to tell me he couldnt do anything for me but wanted to apologize anyway. Waste of time and effort. I went to swfl eyecare and they were fantastic!

This is a fantastic place to get your glasses repaired. Mark is the “Sully” of spectacle repair. He took my glasses, who I was told couldn’t be repaired and fixed them. From a short conversation and watching him work with other customers, he knows glasses and fitting you so they are just right. So if you get hit by a flock of geese or your grandchild and need your glasses fixed, Mark at Eyeglass world near Walmart on Del Prado is the place to go.

Good service and affordable.

The service is great here. Pedro, who I believe is the general manager always has great energy when working, knows how to entertain customers and how to upsell.

Everything was perfect up until I went to pick up my glasses one pair was perfect second one not good at all needed to change the lenses which have to be ordered so I am a bit disappointed but people there are great They should give better eye glass cases not the clear plastic ones

First visit to this socially distanced and mask conscious store. We appreciate that. Bobby Joe assisted us with two pairs of glasses. The measurements were double checked to assure a snug fit. Very pleased with it all.

Yea! They treated me great, actually fit me in as a walk in, the doc was cool, and everything went smooth and what was promised is what happen so I recommend it and ill return.

Cant say enough about this place, the store is run with the most positive professional management and employees.I had the pleasure of dealing with Bobby jo who not only was professional but with a charming disposition. I would strongly recommend this store

I recently just got out of a horrible situation in my life. I’ve had bad vision for years that effected my driving and my job,. I could never afford glasses or insurance. Gilbert (or Gary) went out of his way to make sure I walked out with a pair of glasses that I could afford. He was very pleasant to talk with. Also Dr. Underberg was a delight and made sure my vision was corrected even under my circumstances. I highly recommend. I also noticed they went above and beyond taking measurements to make sure everything was sanitary to keep us safe from the pandemic.

Dr. Was very rude and impatient. Also, my appointment was at 3 and didn’t get called back until after 330. I get it things happen. But the Dr. was super short with me and was just walking around

We are from out of state. My glasses needed repaired. EYEGLASS WORLD repaired them for free with great service

Great service! Friendly staff and Doctor is very attentive.

The service at the Cape Coral branch was nothing short of excellent!If I could I would give them a 10 .

Awesome people, friendly and efficient. My appt was a 5 showed up a little early and they took me in immediately. Explained everything and the doctor was super nice and helped me figure things out with my glasses and contacts. Wont go anywhere else now. Thank you so much

I recently went for my annual Eye Exam on 9/17/2020 and the Eye Doctor Robert Underberg was great. I then selected lenses for my existing frames and there was an issue with my insurance. Mark the Manager and Lynae were helpful in having the issue resolved, but a special shout out goes to Bobbie-Jo who was on top of my situation and very friendly in assisting me with getting the issue finally resolved. Many thanks!

If you want to be treated like you are a super spreader of Covid, then this place is for you. Never going back. From now on, Ill get my glasses online and pay less.

Dr. Underberg has done it again. I can see! Staff is awesome sauce. They price match on contacts. Love this office so much. Thank you Gulf Coast Optometry and Eyeglass World!

The optometrist was very nice and friendly! All of the staff were helpful and efficient. I appreciate Mark assisting me in buying my contact lenses and giving me information about rebates and coupons to help me get the most out of my money. First good experience at Eyeglass World. Would recommend.

Very friendly, professional and thorough. Customer oriented and concerned about the safety of all who are there and those that walk in. Waiting for my glasses now but everything so far has been 1st class from the Dr. to the technician. Dr Underburg & Tommy.

Kyra helped us out

Probably the best experience Ive ever had going to a vision place. Everyone was extremely friendly and helpful.

I have to say working with mark at this location was the best experience I’ve had . He was patient kind and knew exactly what i needed . I wouldn’t want anyone else to help me with my lenses he explained things about my progressive i didn’t even know. A very honest man . Thank you Mark

Arrived for my appointment to be told that it was cancelled i told them my email that had appointment reminder the day before was told i had to call to confirm that was why it was cancelled i had no text or email that mentioned confirm it cost me taking off for the afternoon for the appointment was told i could schedule another day with this kind of customer service no way

This is the greatest place for glasses, great doctor and great service! glasses were ready in 4 days that never happened!

Of,course 2 for 78 your not getting all the bells and whistle and you cannot expect that you get what you pay for,, but the staff was great and very accommodating both visits,and the upgrades on glasses were very fair priced!

Today, I entered this store to get my prescription glasses adjusted, which I had not purchased at Eye Glass World. I had just came from my existing eye doctors establishment on Santa Barbara and was rudely😳 turned away because I had not purchased them there AND had not made an appointment.🧐 However, in the past I have had to do neither. Little did they know I was going to order prescription glasses.Things have changed due to COVID-19 and I understand that. Customer service is key folks because business can be taken elsewhere.•Due to my present eye doctors poor customer service, I ended up at Eye Glass World on Del Prado. I was promptly greeted with a smile and quickly waited on. Optician, Tom, was incredible to work with‼️😊💯✔️ Not only did I order two pair of prescription glasses, both pairs will be ready by end of day today! Oh...and Tom adjusted my existing pair of glasses.🤔✔️😉🤝•Kudos to Tom and the entire staff for their graciousness while adhering to COVID-19 precautions. Im impressed and will be switching my optical needs to this location! THANK YOU‼️🤝💯

Completely happy. Pick up new glasses today...Yea

Ive been making appointments here for a few years now. The people are always friendly and helpful. I came in today and had no issue, usually a little bit of wait and they were having problems with their computers. Those things happen. Overheard a man complain because he didnt know who his vision insurance was through and wanted to blame Eyeglass World for his ignorance. Roseanne was lovely and handled the situation as best as she could. I just wanted to make this review before he had a chance to complain. Dont blame others for not knowing your information, you are an adult, you should know your insurance information.

Very friendly and explained the whole process thoroughly. The eye doctor was awesome too!

Mark saved our vacation in Florida when I broke my frames he put my lens in a new framesThanks a million mark

Deceptive ads. You dont get two pair go $79. Not even one pair. Thats only frames, not glasses.

Tom was great - shared information that was very helpful that was not found on internet.

The ads are completely misleading. They state 2 pairs of glasses with single vision plastic lens for 129.95 THATS A LIE! They want to charge 60.00 For each pair! So that’s an additional 120! Horrible customer service by assistant general manager Lyane!

Can’t say enough about the level of customer service! Special shout-out to Odalys for her help! Will not go anywhere else for eyeglasses!

Very good 👍👍👍 customer service. Fast service, courteous and very professional peoples. Im strongly recommend this place

Always a pleasure to go in and gets new glasses! From Dr. Underberg to Thomas and Gilberto the service you receive is great! Thank you for keeping our vision healthy and looking good!

I could not be more impressed. Professional, patient, kind, and competent. Best experience of its type I have ever had. The staff is so amazingly friendly and helpful that Im bowled over. Thanks to Samantha, Dr. Gloria, Carin, Amanda, the lovely Rose, Elaine, and Thomas - a super group.I cannot recommend them any more highly. I found them to be trustworthy and possessed of absolute expertise. I take my eyes seriously - you should too.

I purchased a pair of glasses from this store they came in scratched. They ordered me new lenses that also came in scratched. The 3rd and final time once again the lense was still scratched in the same spot they never changed it out. I highly recommend that you do not use this store. Very poor quality

Horrible customer service. Very rude to all customers that walk in. I had an extremely long wait 3 different times es going there and again the customer service has to be the worse I’ve seen in a long time.

Purchased a number of glasses and sunglasses in the past with minor issues. Recently went into the store on two different occasions to order both glasses and sunglasses with progressive lenses. After waiting and looking around for 15 minutes while the staff yapped with each other I left. Not one staff member even acknowledged my presence - they were too busy yapping with each other. This happened both times recently, must be their new business model. I guess Ill take my cash elsewhere.

First time going today, Dr. Underberg was great! Staff was very polite, & helpful. Did have a little bit of a wait for my appointment, but that’s to be expected anywhere. Would definitely recommend

Gloria!!!! She was the best and just so sweet I was ready to take her home with me!! Best customer service I have ever had anywhere. So personal and outgoing! my daughter Bailey and I will come back and visit her very soon!! She made sure my glasses fit perfect and felt right. Your amazing Gloria!! We will see you soon!! Xoxo

Update: I was contacted by Alex the manager and he has gone completely above and beyond to help me get an exam and contacts. I will be giving eyeglass world a second chance seeing they do try to make things right after this bad2 separate occasions my glasses prescriptions was completely off and then when I try to get contacts (6 months after an eye exam) they tell me I need another eye exam to be refitted for different type of contacts so they wanted to charge an entirely new exam fee plus the price of contacts complete rip-off never have I had to be charged for two exams in one year.

My son lost his glasses and we needed to get him a new pair right away, I made a same day appointment at this location, the staff was very friendly and knowledgeable and so was the optometrist, we had a wonderful experience with Gloria, she was very professional and patient with our son, she really goes out of her way to help costumers. We received excellent care and got glasses the same day. I would recommend this place to all my friends and family. My son is very happy with his new glasses!!!!

Great staff, HOWEVER. The receptionist in the drs office DID NOT disclose that the pictures were an OPTION in the exam. This was a 20.00 charge that i did not need. It was not until the DR mentioned tje photos were an option. AFTER I HAD TO PAY.VERY BAD COMMUNICATION... amd yes I will be disrupting this...if you have insurance like i do, pictires are not covered... you heard it here, the receptionist/clerk will not be CLEAR to let you know that....she will make it seem it is all part of the exam

If I could give a million stars, I would! The experience we had at Eyeglass World was beyond amazing! We went in to purchase some glasses, for myself, and one of our friends. To our complete surprise, the two extraordinary young ladies that were helping us, Amanda and Candida, and the wonderful Dr. Underberg, gave us a voucher that paid for 2 pair of glasses. I cannot tell you how emotional of a moment it had become for us. I dont think I, or my friends, have ever been so affected by such an unselfish act of kindness. I was literally moved to tears. Thank you, to Eyeglass World, and the best kind of people in the world, for being absolutely outstanding in caring for the community they serve. I am a customer for life, and hope that anyone who reads this will support Eyeglass World, and keep them as a hallmark business in the city of Cape Coral, Florida.

Called and asked if they could replace a frame. She said yes they could. Showed up at the place of business and they said I had to have a prescription for them to add new frame to my lenses. Anything to get you in the door . Poor customer service. Do not go there.

Friendly staff and the 2 glasses for $78 had no hidden fees but you can upgrade if wanted.

The place is disgusting...look at the chairs and floors. They are so dirty!!!They say to make appointment so I did. They took walk ins before us and we had the appointment.They took us 50 minutes late. When I asked about how much longer they said you’re only a half hour past your appointment like my time isn’t valuable.The place has people roaming for glasses with no one to help them.Also, they advertise same day glasses...well that’s a lie. It’s not same day, it’s next day.

Brought my prescription in and had my TWO new pairs of tri-focal progressive glasses ready in one week. Best service around!

Great location and staff! I made an appointment, had an inexpensive eye exam then got two pairs of nice looking glasses for $78, the Doctor on staff was excellent, everyone was friendly, they even checked the glasses for accuracy when I picked them up and cleaned them. Id highly recommend this location.

The optometrist and staff are super friendly! I really enjoyed my time here. Discovered that sunglasses are also bogo, so thats nice considering the Florida sun. High intensity glasses take longer to get though since they have so order them but thats fine. Also free coffee. 10/10 definitely recommend.

We recently moved to Florida & my son broke his glasses. We got a fast appointment and excellent care! The optometrist and his assistant were great, and we even got his glasses the same day! We are very grateful for the fast service & will be returning for our eye care needs!

Bought two pairs of eyeglasses, one pair regular prescription and a second pair prescription sunglasses. Both frames are name brand Nikes and have held up great. The lenses are complete garbage! Literally, the protective coating started separating on both pairs one month past the warranty. $500 waisted. Was told nothing can be done. So I asked what it would cost to use the same frames and to just purchase new lenses....$425 without any warranty! Ridiculous! Total rip off.

Staff was excellent to work with. They were patient and thorough.

Im glad I read these reviews before going here for an exam and new glasses.Their main comeback to he majority of their bad reviews is to the effect of: File a complaint with corporate.Oh yes, filing a complaint with any corporate always helps.Its really up to the store manager and the associates to address problems and keep customers happy and returning, not the corporate execs. Corporate doesnt deal with customer service and disgruntled customers. Thats not their job, but you already know this.Thats just an easy thing to say to blow people off who werent happy with your service.I guess my search continues.

I’ve been a customer at this location for at least 8 years. Today I had an 11am appointment with the optometrist at this location for my daughter, we were on time. She was seen at 11:30. There was no comment from the optometrist, nor his staff member staff to say they were running behind, etc. We then wished to pay. My daughter was out of the appointment at 11:40 we were not able to pay until 12:10 and that’s only after I became insistent. No apologies. Nothing. Not a great way to treat a returning customer. Won’t EVER be back. What a shame this is going to affect Eyeglass World as well.

They are all super helpful and nice really appreciate them being cool

The people that work here go above and beyond to make the experience a positive one.......VERY IMPRESSED! Would recommend HIGHLY!!

The optometrist is always very friendly. For the most part the staff is too, very knowledgeable and helpful, but one woman in particular always makes me feel like she doesnt want to be bothered. she will complain about other staff members and her personal life which I find very unprofessional, and all of her responses to me have been very short and sarcastic. Other then this one downfall, I have enjoyed my overall experience at this location.

I recommend this team of professionals at the Del Prado, Cape Coral location for all optometry needs.Dr Robert Underberg was very thorough in my exam and took the time to happily answer any questions regarding my specific eye care needs.Tom, and especially Gilbert exceeded my expectations with their customer service, and have fantastic-fun personalities!Although I did not have an appointment scheduled, one was scheduled within an hour, I was then examined by the optometrist, and two pair of glasses were created the same day.I highly recommend giving Dr. Underberg and his team the opportunity to take care of your familys eyecare needs. I am very pleased with both glasses created for me as well!

Never have any problems and love the product selection. Im a 20 yr returning patient/client That should speak for itself on my satisfaction with eyeglass world. =)

The staff at eyeglass world are amazing. Especially Tom in particular. I half wanted to come back just to talk to him! I did however have to wait an extra week after they said I would have glasses but mistakes happen

Cancelled my Friday afternoon appointment 2 hrs before said appointment. Not very professional. The eye doctor must have wanted to start his weekend early... thanks for nothing...

The girl who did my intial eye check routine announced the price to me before even beginning the procedure, and I wasnt even the one paying. No how are you or anything. Fine. The doctor there talks way too much and also talks to me like Im a kid. Last time I was there, during the classic 1 or 2? question, he told me I was wrong. Okay. Then he spent most of the time trying to sell me glasses even though I insisted I did not want new frames (my prescription didnt even change). This time I went, he was pretty much telling me that what I was seeing was clear instead of letting me answer if that was the clearest setting or not. Did not explain the change in my eyes or anything, such as that I had astigmatism. One of the employees was helpful, but wasnt the best at explaining prices or differences in glasses. I liked that he was straightforward, but was kind of impatient. He kept expecting me to know he was talking to me when I wasnt even looking at him or had my glasses on. He changed out those pads on the corner of my glasses but they didnt even match in size/shape. The glasses were ready in 1 hour so that was really good. However, I have rimless glasses and they didnt cut the lenses the same way so they look noticeably different from the last. They also didnt even finish polishing the rims so it shows up as an unsightly white line. It seemed rushed, I would have rather them take longer and make them look nicer than pump them out super fast. I only go here because the price is more reasonable for an eye exam without insurance than other places (~$78). Thats just for the glasses test. The lenses cost $100 and anti-reflective coating another 50. If youre looking to save money, I suggest you get the exam and order online from a place like zenni where you can get the frames, lenses, anti-reflective coating, and shipping for just $25. GlassesUSA has the name brand frames for cheaper as well.TL;DR I get the feeling they dont care about you too much, they just want your money and to get you in and out as quick as possible, with little regard to quality control.

Dr .Underbeg was awesome !Highly recommend

I went in to get a pair of my wifes glasses fixed and man i cant ask for better services amanda was great she is very friwndly got great attitude and great customer service all around grear service will recommend to anyone

I went in to order contacts and see if I could get a sample pair because I had ran out and last pair ripped. The girl at the desk was nice enough to print out my prescription and they ordered my contacts but after I PAID I asked if I could get a sample and was denied so now I have to wait a week without contacts!

Staff was horrible! 4 staff in there helping 2 total other customers. My daughter and I browsed all glasses and chose 2 to buy. Waited for 20 minutes with no greeting or smile. Heard 1 employee being rude on a phone call and 1 rude to a customer. Went to Ft Myers & paid $500 to another store. Do not waste your time!

Glasses appeared to be cheaply made compared to other places didnt notice it until I picked them up. While picking out glasses great service although when I picked them up there was no fitting to ensure the glasses set on my face and ears well. Mediocre

Called to make an appt at 2 pm and was seen at 5 pm. Very thorough exam. Would highly recommend Dr. Underberg.

Acquired safety glasses at this place for work (closest place contracted with my employers). They had a case labeled with my employer that I can choose from. Well my employer has restrictions on what type to get and out of all their samples only one was actually authorized (black or pink). I purchased a pair (@ $200) and utilized not even 2 weeks before one of the clips attaching arm to frame broke. Mike from this store told me I was out of luck, they wont fix. So I have to wait about 2 years before employer will authorize another pair or purchase, again. I will not go to this store again and did advise my employer of situation. Ive used Southwest Florida Eyecare for years (they stand by their products), and now use Sams Club on Pine Island Rd (and they stand by their products). In this situation frames/arms are plastic, the clip attaching arm to frame failed with normal wear (taking on/off). I was surprised/disappointed and yes, mike...out of luck, out of money, and out of a product sold by this store.

This location rocks !!!! My daughter needed glasses Dr Underberg was excellent.From the moment we walked in the door everyone ws so nice and professional.Definitely will recommend this location to friends.I would give it 10 stars ☺

Not normally a person to write reviews but I schedule an appointment it is my fault I was five minutes late for my appointment but I called them 20 minutes in advance and they said it was fine as long as I was 15 minutes within the time of the appointment I was only five minutes late and they said that they couldn’t help me I am very busy will not go back to this place because The doctor was so-called too busy to help me out when you can see him roaming around the back like I said my fault for being late but don’t tell someone that they will help you if they’re not going to

I had an appointment at 10:15 and still (at 10:20 not a single person has even said hello to me). I have been here for 15 minutes and no one has even checked me in. This is a terrible way to start out an appointment and I have no interest in giving you my business.

Easy to work, great glasses

First of all, This is not Shane Frank, this is his mom, Nancy Frank. I was there earlier today, October 7, 2014. when I first walked in, to my right were two woman employees staring me down, I handed them a downloaded offer that air optix color free has for a free trial offer, they were not only rude, but unprofessional!!! The offer has nothing written that I need an eye check appointment prior to getting a free pair of color contac lenses, If they were not so rude, I would of made my appointment, in fact that particular Eyeglass World WAS were I used to go to for my eye exams and lenses.Nancy Frank

As soon as I got in they walked me and helped me right away I feel like everyone has their own experience but mine was pretty good :)

The staff is very helpful and friendly.

Apparently I had a bad debt from 2014 although I was in there in 2015 and never heard anything about this bad debt so I was forced to pay an additional $40 for who knows what.Everyone that I saw was a poor professional and sloppy including the Dr.I opted in to getting my eyes dilated. After the Dr. (if you want to call him that) dilated my eyes he never even looked in them again. When I got to my car and looked in the mirror and only one eye was dilated! ( I even took a photo for proof.This place is a joke! Oh and in total after insurance I walked out paying $120 JUST FOR AN EXAM!