Do not go here for your vision needs, I called and someone told me to have the Lehigh Walmart fax over my information so I can get prescription. I called up again to let them know so I can set up an appointment and the other lady said that there was no need for all that. So theyre pretty much making people go out of their way to do something that they dont really even need to do, she was very rude expecting me to know a whole bunch of medical knowledge before I even made an appointment!

If I could give zero stars I would. The staff is extremely rude, I called to ask a question and the woman hung up in my face. Worst medical practice Ive ever been to. I never leave reviews but my experience has been so bad that I need to warn others not to spend their money here. Extremely unprofessional.

I was happy until today but when attempting to get a new/similar pair if glasses because mine broke after one year the associates couldnt figure out to use the hand held computer and briskly viewed the frames and told me none would fit the lenses I purchased there.One associate seemed unsure and the other was complaining about her h ours and saying she didnt care about the place. Probably a conversation that needed to be voiced in private.

If you want to have caring, competent and kind people work on you, then I suggest you come here. Ive been to a few places that have ranged from ok to awful, until I found this location. Every person on this team has displayed a solid understanding of their field and their products. No pushy sales bs to deal with, either. I dont feel like a number here. Highly recommend this place.

Just had an appointment today, the doctor is wonderful and all of the staff were very helpful. Highly recommended!

Originally I was going to leave a 5 star review because I had a great experience, but that quickly changed on my follow up. I had called to make an appointment for an eye exam and was able to get in the same day. My optometrist was very polite and patient oriented. She worked with me to give me the best options for my eyeglass and contact prescription. I was in and out within an hour and had everything I needed including a sample pair of contacts. Well, life happens and one of those samples fell out within my trial period. This usually wouldnt be a major issue except my lenses that I ordered have not yet arrived and I am leaving for vacation the next day. I have no other contact lenses to wear and Im panicking that my trip is about to be ruined by being stuck in glasses the entire time (I dont have prescription sunglasses so even worse when taking a summer vacation). I look up the hours for the eye center online which states they are open until 5 p.m., since Im nearby I just rush up there thinking they should be able to give me another pair or I would be able to purchase a pair at the least. I arrive at 4:50 p.m., the associate left is counting a cash drawer as I am trying to explain my situation to her. She blew me off entirely, disregarded everything I said, told me I would need to make an appointment (obviously didnt hear the part about me leaving the next day and this being an urgent issue), rushed me out the door, and locked up the eye center BEFORE 5 P.M. This woman was more concerned about getting out of work early than doing her job correctly and it almost ruined my vacation for me. Thankfully LensCrafters is an amazing company who I have never had an experience with until they saved me by giving me the sample pair I needed the same day. You get what you pay for at Walmart, subpar customer service. I will definitely be choosing LensCrafters for all of my vision needs in the future.

If I could give this office 6 stars I would. Dr. Vallone and her staff are wonderful. Everyone has a job to do and they do it professionally. If you want to go to the best eye doctor in Cape Coral please make your appointment today with Dr. Tracie Vallone!!!

This was my eye doctor until I was in here today. Came to get a new pair of glasses. Not one person asked if I needed help or cared that I wanted more information. Won’t be coming back.

Great