Thank you Mr. Perkins & Lisa for a perfectly amazing experience. I appreciate the warm, caring & professionalism from you folks. Very pleased with the service & hearing aid. You made this process so comfy!
What a pleasant experience from making the appointment to check in to actual appointment . Lisa was wonderful and a great asset to the office. Robert Perkins was awesome. He explained everything he did throughout the appointment. Definitely happy I came here and would recommend them. Great job
They are a great team, Bob and Lisa. They worked with me all the way. I had no hearing when I walked in. Then after we got my hearing aids in and I went home I was so surprised to what I could hear. I heard birds that I had not heard for so long I was surprised. I would recommend everyone that needs to hear better go see Bob and Lisa. Lisa will always greet you with a big smile, both her and Bob make you feel like like family. They are great
Wow !! These people at the Cape Coral office are the real deal !! Very friendly & super professional. So easy to work with. I’ve been wearing older model Phonak aids for several years,,,I just thought I was hearing good. They set me up with the newer models, without pressuring me & without attempting to push the top of the line on me. Simply tested me, made a suggestion based on the data,,,,,,and bingo,,,,the world of sound is clear. Hats off to these people & let me say, if you are struggling with sound,,,,,,GO SEE EM, You’ll be glad you did !!
Connect Hearing did a excellent job with my new rechargable hearing aids with Bluetooth. I have been wearing hearing aids for 21 years with severe hearing loss. I have never heard this good!! I highly recommend Bob and Lisa for all your hearing needs!!
Ive coming to Connect Hearing for 3 years, they do a great job and Lisa at the front desk is a delight!
For years my husband has been telling me...I need my ears checked! So, I did!Who knew you should have them checked every 3-5 years? Did you know you can have wax build up and possibly need a cleaning, kinda like going to the Dentist for your teeth? There is also a correlation between hearing loss and Dementia. My 87 yo Mother has been living a steady decline and has worn hearing aids for years! Well, feeling a little nervous about what maybe building up in my ears, failing my ear test and my husband being right again...I booked an appointment! What a positive experience, from getting registered on line, booking an appointment and meeting the Doctor! NO pressure and a FUN time with the caring professionals !Please, dont hesitate, book an appointment! I am going to frame my hearing test results...because MY hearing is FINE! Booking an appointment for my husband now!
What a pleasure to be # one my needs met beyond any of my expectations, Robert and Lisa went above and beyond to fit my Hearing Needs, I am so grateful to be treated as the most important person who ever walked in their doorway!! My needs were met over and above!!
It is so nice to hear my family and friends when they are talking to me. Bob & Lisa are so kind and professional. I can’t thank them enough.
I am posting on behalf of Ken C. who does not have a google account:In the past I had tried the very inexpensive ear buds which were great for about 2 - 3 weeks. The batteries kept dying and finally they wouldnt work at all. I did this twice. You get what you pay for.I am so pleased to have stopped at HEARING CONNECT in Cape Coral. The reception area and offices were clean. Lisa, the front office manager, was very professional, well informed and a pleasure to work with.The hearing tests that were administered by Robert Perkins, the Audioprosthologist, were very thorough. The hearing aids that we both agreed upon are exactly what I needed. This investment finally gave me back my hearing and I couldnt be more pleased.
Robert spent time with Me regarding the issues I have been having. Did and He installed a system change. I feel confident about my hearing aids, but I discovered this morning the RIGHT side still has a problem. The LED light goes to red and I am hearing 2 sound blasts when the right side is green?
My experience with Connect Hearing Cape Coral was very comforting, complete, thorough, and enjoyable. I have been hearing impaired all my life so I have had many experiences. I just purchased my second set of hearing aids from Connect Hearing.Thank you Connect Hearing Cape Coral for your wonderful service.
Great experience here so far. Robert Perkins is a knowledgeable and skillful audiologist and Lisa is a terrific front desk person. Love my new hearing aids. They are really improving my quality of life.
Great facility, great people, great care, and great results ! My 98 year old Mother can now hear again, and we are able to carry on a normal conversation for the first time in many years. There are no finer people than Mr. Bob Perkins and his assistant Lisa Dombrowski. I can promise you warm, friendly service and instant renewed hearing.
Great hear aids in marketing and service outstanding i come back again
Lisa is super nice, knowledgeable and helpful. Bob gave me great service without any pressure. Thank you
Connect Hearing hires caring and skilled front desk people and clinicians. I was in VA and delayed returning to Fort Myers. I called to request batteries for my hearing aids. They were delivered within a couple of days later to the door and Connect Hearing paid the expenses. I have been served in Fort Myers and Cape Coral and have always been very impressed by the personal care and expertise. They are currently doing all precautionary measures to protect from Covid. You will be safe in their care. And the hearing aids are excellent.
Connect Hearing in Cape Coral is a very friendly, pleasant office. Lisa greeted us and made us feel very comfortable. Bob conducted a very thorough hearing evaluation with my husband and explained the results in a way that was easy to understand. Hearing aid options were presented to us with no pressure. They arrived in a very timely manner and again Bob spent all the time that was needed to answer questions and make sure everything was adjusted properly and my husband was comfortable with them.We know Bob and Lisa will be available if we have questions. We highly recommend connect Hearing in Cape Coral.
Excellent Service .Very professional People.Very friendly .Office spotless
I was on vacation with my family last week in Cape Coral. Im from Indiana, so for me to even think about something going wrong with my hearing aids far from home just makes me sick. Well, I woke up very early Friday, Jan 15th and my hearing aids were totally dead... no lights blinking.. no sound.. nothing. I panicked. My vacation in my mind was immediately ruined. I googled everything I could find about how to get my Phonak hearing aides to come to life and kept hitting a dead end.UNTIL - I called Connect Hearing in Cape Coral (I go to the one in Avon, Indiana so I thought Id give it a shot). Lisa answered the phone and was happy to listen to my panicked voice explain my situation. She offered me various solution possibilities but none of them worked or had already been tried. They were completely booked Friday - but Lisa asked if I could drop them off and see if they could find time to inspect them to see what was the problem. I dropped them off within the hour and not even an hour later, Lisa and Dr. Bob had discovered the problem. It wasnt my hearing aids at all, it was my charging case!! She was quick to text me and assure met they had my hearing aids on a new charger and they would be ready to pick up in an hour!Now, Lisa and Dr. Bob dont know me from Adam, they didnt have any obligation to help me as I wasnt one of their patients. I called begging for help on a busy Friday and they MADE the time and went the EXTRA mile to fit me in and help me when I needed it most. My vacation wasnt ruined after all, in fact they helped me to have one of the best trips ever. Its people like Lisa and Dr. Bob that make this world a better place. The people of Cape Coral are lucky to have them in their area. Thanks again guys!
I have been to this locations 3 different times over the last few years and they all always very pleasant and most helpful. I would advise anyone with hearing issues to give them a try.
It is a wonderful feeling to be able to hear well! Bob Perkins did a very thorough and professional job testing and fitting my husband and me with new hearing aids. Bob is a very experienced and knowledgeable Hearing Instrument Specialist. Bob and Lisa, (his assistant/office manager), are personable and accommodating in explaining all the details. They are a joy to work with and we are very happy with our new hearing aids and the price. I can’t imagine anyone not being satisfied with their service and professionalism.
I would recommend this place to anyone who has hearing issues. I love the hearing aids. T have come a long way from the last pair I had. They are very friendly and talk to you like they have known you for years.. Most important they know what they are talking about and follow up with you to make sure they are working for you . Thank you so much Robert Perkins.
I had hearing aids for 4 years and could not understand people with high frequencies like most females. These new Phonak hearing aids have great fidelity and are great in busy areas like restaurants. Hearing Connect did a great job fitting me and explaining the new hearing aids. The difference between these Phonek Hearing aids and my old ones is unbelieveable.
Lisa at the front desk is very friendly & helpful. Bob explained everything about my new hearing aids to where I can understand easily. Wonderful atmosphere & truly great people. I highly recommend Connect Hearing.
They were professional yet friendly. Turns out I did not really need hearing aids and he was honest about I. Highly recommend them.
Bob and Lisa are experienced, kind and considerate, I enjoy working with them. The hearing technologies they provide are first-rate and the best I have used in my 20 years of wearing hearing devices. Connects help desk customer service is excellent as well. Highly recommended!
Extremely professional and detailed in regards to my visit during these COVID19 fears. Masks and gloves were worn by the staff and all equipment was sanitized before and after my testing visit. My test was simple and well explained with paper documentation. They didn’t try to sell me anything I didn’t need, and recommended helpful hints to my wife and I that they were ready to assist us if my condition ever declined below it’s acceptable level. We were both highly impressed.
I love hearing again! They tested my hearing, considered my expectations for hearing. Checked my hearing with aides and explained what I needed to know, saying I could call on them when needed. What a huge difference to hear so much more. Life is louder than I thought!
Went into Connect Hearing and seen Bob and Lisa. What difference they have made in assisting me to hear. It has been great. I have servere hearing loss been wearing hearing aids for about 10 years and ordered the Paradise HAs. What a difference! Thanks Bob and Lisa!
I had a very good experience with the Cape Coral office.; both Bob and Lisa are very friendly, professional and knowledgeable. I feel comfortable with the precautions that they take in light of the current COVID situation. I would certainly recommend them to a friend or family member.
Wow! I was extremely satisfied with my experience at Cape Coral Connect Hearing. Lisa and Bob were awesome in their attention to my needs. I got an appointment promptly and was greeted warmly by both Lisa and Bob. This was very important to me as my husband had just recently pass away and i needed their support, which i got!! I recommend them without reservation.
Appreciate the professional and effective services. Able to receive hearing aids, partially covered by my insurance, that were customized to my needs.
I received very good attention & they took every precaution to protect everyone from the Covid-19.Love my new hearing aids.Thank you!
Amazing service! My grandmother was having trouble with her hearing aids and they had us in and out in no time with her hearing restored. They were friendly and professional and I would highly recommend!!
Great experience today. In need of a repair to one of my hearing aids and a visitor (snowbird) to the area, I contacted Connect Hearing in hope they would be able to assist me. Their service exceeded my expectations. Lisa took my call, got me in promptly and for that I was extremely grateful. The prompt and courteous service I received at the office was without a doubt among the best Ive ever received. They were able to repair my hearing aid and I left there very, very grateful.My entire visit was pleasant and I am very grateful.Cindy Bassett
Such a happy experience! Bob and Lisa are great and my mother is so excited to hear all that she has been missing.I highly recommend them.
This place is amazing. Lisa is so nice and professional. She goes above and beyond to get all the details from your insurance company so the patient knows exactly what their benefits cover. Bob was so patient with my dad who has severe hearing loss and he went above and beyond to get the best benefit for my dad. Highly recommend this facility for your hearing aid needs. Will be going back for my moms hearings aid in the future.
Top Notch Professionals! Bob Perkins and his two assistants come to our 55 gated community once a month and offer us free hearing tests/ checks, and help our residents with hearing aid cleaning and batteries! No pressure, very knowledgeable and helpful to all of us! Wonderful people!
Lisa was the best, kind,, professional and caring .
Bob and Lisa were great with helping me. Great quality of hearing aids.
I just experienced possibly the very best customer service of all time,from my phone inquired with Lisa,who answered my inquires with a positive, cheerful attitude.Olga and Robert solved my repair,even though my unit was purchased in Canada, with speed and knowledge quickly.If anyone needs hearing aids or repairs I would strongly urge them to visit this Connect officeto experience true professional,courteous and speedy serviceReno Zamin
Dr. Bob is patient and answered all my questions 👍Lisa is just the best...laughs and makes me feel so comfortable. Getting hearing aids is a big step...and Bob and Lisa made it easy...you guys rock👍
Very thorough hearing test; comparison of different levels of hearing aids explained well; impressed with professionalism of staff.
Mr. Perkins and Lisa were just wonderful. Mr . Perkins took the time to talk me through the results of the tests so I understood my hearing loss and what my options were. He programmed a pair and showed me how to put them in and I practiced with him putting them in and taking them out. I had a similar pair Oticon but the Dr. never showed me how to put them in. I went back twice to her. She told me my left ear was crooked and I should get a new pair of hearing aids consequently I never went back and that was 10 years ago. I had purchased them and never could wear them because the left ear one always would fall out. The reason I didnt go to someone else was I was afraid the same thing would happen. When my sister in law had to get hearing aids she went to Mr. Perkins at Connect Hearing and recommended that I go and see him. She was extremely happy with her experience. I listened to her and made an appointment with hi;m and Im very happy I did because I can hear everybody when they talk. My new Phonak hearing aids I purchased a week ago are great I have no problems putting them in and Im wearing them twelve or more hours a day. I wear them when I go to the gym and thats 5 days a week at 6:30 a.m. and have no problems. My daughter in law said its wonderful you can hear me when I speak so I dont have to talk very loud anymore. She said your son was getting worried that you were getting dementia. I told her to tell my son its my hearing and now I can hear everything. He came over the next day we had a nice visit. He was amazed at how well I was hearing.
Always a great experience going to Connect Hearing. Bob, Lisa and Olga are always so helpful and provide terrific service with a smile. Bob is wonderful in making sure you are totally satisfied. Couldnt ask for anything better. I greatly recommend them!!!
I visited Connect Hearing in Cape Coral today. Olga, Lisa and Bob were pleasant and extremely helpful.Five stars are not enough. I would give them ten. It was a pleasure to be treated so well.Blain Hughes From Toronto
I went into the Cape Coral store to inquire about hearing aids for my dad. I was greeted by Lisa, and she was friendly and knowledgeable. All of my questions were answered by Bob and Olga, and any concerns I had are now gone. All of the staff there are welcoming, knowledgeable, and professional, and really put my mind at ease about this decision. Will be taking my dad there for an exam soon!
Great people great Dr love my hearing aids they worked very hard to get them right for me would suggest if you need hearing aid help this is the place to go hands down Jim
I was happy with the whole experience. From the appointment(took me back at my scheduled time) to the kindness of the entire staff. Mr. Perkins’s was extremely professional and thorough! He took his time and listened to all of my concerns and needs! Will definitely recommend this office to my friends!
My wife & I are from Stoney Creek, Ontario & have been down in Cape Coral for the past 6 weeks. I was fitted with hearing aids at the local Connect Hearing Clinic back home 2 years ago. There had previously been a reciprocal arrangement with the U.S. clinics in case of any service issue but unfortunately it was cancelled last summer. I nevertheless visited this clinic to see if they could check one of the ear pieces for a snug fitting as the thin plastic “micro” tube had been dislodged during cleaning. Lisa quickly identified the problem & adjusted the tube perfectly. A simple adjustment & no charge. Fantastic service & Lisa has a fabulous personality......Connect Hearing rocks, thank you!
I am so happy that I called Connect Hearing in Cape Coral Fl. My mother was treated extremely well from Lisa and Bob. They care, no high pressure sales and they will work within your budget.
I found Connect Hearing on Google. The were very helpful and attentive. Robert and his staff were extremely friendly and met my every need. These are time where the words attentive and helpful are seldom heard. Thank you for assisting me with my hearing needs.
My wife presented me with a flyer from local newspaper on Connect Hearing. We thought about the situation on her hearing loss. After numerous incidents where her hearing loss presented some difficulty on communication in stores and while having loud tv and yelling from me towards her direction. I was getting really frustrated as well she was also. We called that night and were treated with the utmost respect and dignity by the telephone company rep. He questioned my wife as to the reasoning she thought she needed hearing aides. He set up an appointment with the Connect Hearing store in the Cape Coral area. Dr. Robert Perkins. We went to the store and was greeted immediately with a warm smile and glow from Lisa. She explained Dr. Roberts policies and introduced us to the Dr. He explained everything about hearing aides to my wife and me. He tested my wife and following my wifes tests he explained the results in thorough detail. He explained prices and warrantees. He explained financial costs of the hearing aides. We accepted the aides. He placed them on my wife and her facial expressions was so unreal. She could hear again, utter amazement at all the sounds she had missed from conversations with me, her family, the pets, the daily traffic passing the house, the birds, the neighbors fighting. All the old noises she lost in daily life have returned. We love the new aides. We so profoundly want to thank Lisa and DR. Perkins for their help and the explanations of hearing loss and what the aides will assist her in her life styles. We are so great full. Treated with the most honest and respect. We not only have a fantastic Dr. and assistant as new hearing professionals, we have new and great honest friends. We know they will always be there to back their product. A call away and right down the street. Thank you Dr. Perkins and Lisa. We honestly mean every sincere word of gratitude. So glad we received that flyer in the Cape Coral Breeze paper. Money isnt everything hearing is a necessity in marriages.
Fair pricing with excellent explanations of what is being done. I wouldn’t go anywhere else.
The service my son and I received at Connect Hearing by Robert Perkins, Lisa Dombroski and Olga Perkins was phenomenal!. They were very caring, considerate, and thorough. Mr. Perkins took a tremendous amount of time to walk us through options, considerations and to help allay any concerns we had. I highly recommend Connect Hearing!
Bob andLisa were great, explained everything and love my hearing aids.It’s great they come to our community once a month.
My experience with Bob, Olga And Lisa was amazing! They really listened to what my needs and concerns were. They were not only very professional but they really cared! I will go back and highly recommend them to my family and friends!
First experience with hearing aids. Connect Hearing was great. Spent the time to evaluate my hearing loss and answered all my questions. I now have my first pair of hearing aids and am very pleased with the results. Thanks to Bob, Olga and Lisa for the great friendly service.
What a God send for those with a hearing disability. My husband was having a problem and finally went in for a consult. Sure enough he had some severe loss and The audiologists Bob P along with his wife Olga walked him through the entire process. Very knowledgeable about the products available and they continue to be of service every time we call with a question or concern. They were kind efficient and patient service oriented. Would definitely recommend them for hearing aids.Ginny M
I needed help with installing the connect ap for my new hearing aids. Bob Perkins and Lisa Dombrowski were very helpful and got the ap installed and working. Good people, they well represent your company.Phil Hallenbeck, Melbourne Florida
I cant say enough nice things about this location. I had a piece of my hearing aide break off in my ear. I went to the Fort Myers location and was ask to wait for over an hour before anyone would look in my ear. I left as I had to get to work. I then called the Cape Coral facility and they could not have been more accommodating. Robert delayed his departure so that I was able to be seen after work. He then removed the broken piece and repaired the aide and cleaned and checked the other aide to make sure it was operating at peak performance. I highly recommend anyone looking for a location that can deal with emergencies as well as fitting you with the best hearing aides on the market.
I LOVE Connect Hearing in Cape Coral on Del Prado! Bob, Olga, and Lisa were so friendly and professional...I left feeling like family. I will definitely buy my hearing aids from them when the time comes.
I was very impressed with the office staff on my first visit to the office. Everyone in the office was very friendly, accommodating, and extremely knowledgeable about their hearing aids. I highly recommend Connect Hearing in Cape Coral for anyone in need of hearing aids.
I am so happy with the service provided by Bob and Olga Perkins and Lisa Dombrowski. From the moment I walked in the door, I felt welcomed and I could tell they cared about me. I would recommend everyone go to this office for their hearing help.
A knowledgeable and friendly staff. Made me feel at ease immediately. Great experience with great results. I will recommend them to everyone I know. Thanks!
Just had to text and say what great service I received at the Cape Coral Store. Friendly, but professional staff. They, Lisa D and Bob P, were so helpful and cheerful. I give this place an A rating and will be back when I need this service again.
It is really hard to find individuals who have an excellent customer service skill set and professional demeanor. It was a pleasure working with Bob Perkins. I recommend his services to anyone with hearing related needs. Thanks Bob.
I was having problems understanding some speech and sounds with my 3+ year old Phonak hearing aids.Robert, the hearing Aid Specialist, cleaned and adjusted my Phonak hearing aids after a hearing test.I was astonished with the improvement in my hearing after adjustments Robert made.His 30 years of experience paid off I my case.Thank You Robert
My family and I received excellent care and service from Robert Perkins and the staff today. Everyone was so patient and kind when explaining things to my father, of which I greatly appreciated. I highly recommend Connect Hearing! :)
Stopped to get batteries for my aids and just had a wonderful experience. Lisa Dombrowski greeted me with a friendly smile and was eager to help me. Olga Perkins came out from the back and greeted me as well and offered to clean my hearing aids for me if I had time, which I did. I went in for a box of batteries and enjoyed nice conbersation with Lisa and Olga and even got my hearing aids cleaned. I couldnt ask for a more pleasant experience. I am from the middle of central Illinois and my Connect hearing location was closed. I wish I could move the Cape Coral office home with me.
This store is the best. Lisa, Bob, and Olga are great and very knowledgeable. Super friendly and willing to answer all questions. The office is clean and orderly.
Being foreign visitors ( German ) we needed professional help with our hearing aids.We were impressed by the competence and the excellent and friendly service.Very recommendable.
Staff at connect hearing very friendly and informative. If you need a hearing aid this is the place to go.
I cant say enough about the care, kindness, and hard work that Robert Perkins and Lisa Dombrowski did for me, they went through many weeks of paperwork and red tape to totally change my life.My hearing loss is severe, so when I received my new hearing aids it totally opened up a new world to me.I cant thank them enough.Dawn Chimel
Olga, Bob, and Lisa are very professional and are extremely kind. They made my visit very pleasant. I highly recommend Connect Hearing of Cape Coral.
Such a great and helpful place. Everyone there is nice and friendly and helped me perfectly for the hearing aids I needed. Highly recommend this place, its absolutely great.
Very friendly and helpful staff...answered my questions and I had a lot of them! I definitely recommend this office for reliable and great staff as well as new and up to date product!!
While i was in Sunday Scool class i had such a head time hearing one man in class but after i got my hearing aids at Connect Hearing (Bob and Lisa) i could hear every word he sais. What joy!
The office staff is amazing, super friendly and helpful. The office is very clean and Bob is very knowledgeable. Overall great experience.
When I called Connect Hearing I spoke to Lisa. She was so knowledgeable about my questions regarding hearing aids. If she didnt know she asked Olga or Bob. I would truly recommend Connect Hearing.a
The girls at Connect Hearing were so amazing. They both were so nice and professional and made me feel very comfortable. Patty and Denise are both helpful.
I highly recommend Connect Hearing in Cape Coral. The staff is friendly and very knowledgeable. Thank you Bob, Olga and Lisa.
An all around awesome experience10 stars. Im so thankful to Bob and Lisa for their kindness and caring during this experience.
I just had to write and thank Olga and Lisa for how helpful they were and Mr Perkins for being so very professional when I went in last week. Thanks so much!
Lisa, Olga and Bob are extremely knowledgeable and friendly. So grateful to have met them . I highly recommend them .
That Mr Bob helped me hear again. The whole office were very professional and absolutely the best!! Thank you Connect Hearing!!
Mr. Perkins was awesome and helped my stepdad hear SO much better! My family and I truly appreciate it!!
I was treated like l was family. Lisa Dombrowski was very helpful, as was OlgaPerkins.I would recommend this office for anyone who wants professional services.Paul Minton
Walked in office with my dad cause he was having problems with his aids. Olga and Lisa were amazing and they are a definite asset to the company.
Very helpful. Great people.
Very helpful and kind.
Olga & Bob are such warm, understanding, & compassionate people. I would highly recommend their expertise & service.
Great staff! Super helpful! Especially Olga she is the best!
I love going to this office. Olga, Lisa and Bob are absolutely the best in the field!!
Met Olga and Lisa at the Military Museum in Cape Coral.Very informative and knowlagable about their products.Well done.They offer a free hearing test worth the trip.
The staff and service at this location are amazing and such a pleasure to deal with!
Great office and staff. Very helpful with my questions.
Bob and Olga are amazing and helpful. Lisa is doing a great job!
Come on in for your FREE Hearing Evaluation with Bob Perkins, here in Cape Coral. Looking forward to seeing you!! We are open Monday - Friday 8:30-5p.Looking forward in meeting you!