Had to get a second unit last minute, turned out we had way more stuff than originally planned. Donnie helped us get another unit in no time at all even with almost all the units being full. He was very kind and professional the whole time. The units are very nice and clean, and all the staff are exceptional. Highly recommend iStorage on Chiquita.
Donny and his staff at the 3300 Chiquita location in Cape Coral was terrific and took care of us. We didnt have the smoothest of moves, but no issues with I-storage and the service we received from Donny and his team. I would recommend this location to anyone.
I would highly recommend you go elsewhere. For a couple of weeks the hallway door was broken and I couldn’t get in. When I did finally get in, my storage unit had had an attempted break in. When I questioned what had happened I was met with ‘could have been anyone’..no concern at all. They then tried to tell me that furniture had ‘fallen’ on the exact part of the lock that was attempted to be forced open. (It was pryed on to the point where I couldn’t even open my unit) When I asked about the cameras they just shrugged. I was made to feel very uncomfortable to the point where I moved everything out of the unit. I was given a few day for free to move things out but they refused to reimburse me for even one month, even though I couldn’t gain access!The hallway door doesn’t even have a lock now, and the gate opens without a code. Your stuff is not safe. Extremely sketchy and very poor customer service. There are so many more professional storage units in the capeSorry I don’t like leaving bad reviews but this was pretty unbelievable
Storage units are in high demand all over Florida because of the mass relocation into the state from all over the country, people moving lock stock and barrel just wont have the kind of storage in a Florida home (no basement, hot as Hades attics and cramped garages) to store all their stuff, hence all the new storage facilities popping up, its big biz and the rates match and all these places are full. 10x5 climate controlled 2nd floor unit price just raised to over $80, of course bigger units cost more. I got out of my unit last week.When you consider it will cost you around $1000+ a year to store items you barely need, then learn about all the other monthly service fees (pest, lawn, pool, water systems) that owning a home in FL require, youll find a way to part with that exercise bike you stored and will probably never use and drop storage as your 1st cost cut. Think about it, its like adding over $100 to your mortgage every month.Besides raising rates, this place is decent, good friendly folk are helpful. If you can even get a unit here and absolutely need to squirrel away your excess stuff. This iStorage is good.
Stopped in for some pricing and Melissa who helped was very helpful and professional. The office was very nice and clean.
Best storage unit ever. Got me in the day of moving and went above and beyond to help me out. Donny was who helped me and he was super kind and helpful.
Jerri Lynn was awesome this was my first time renting a storage unit she was very friendly attentive and helpful and made the whole process easy as pie!
Would not recommend this storage unit to anyone. Units smell like mold and are in poor condition. They also increase monthly pricing without notification. If you choose this storage unit, beware and make sure to keep a close eye on your monthly rate increasing.
Donny and dannielle was very polite and helpful they help me get my storage and they help learn about offersThanks guys for all the help
Very bad customer service really bad they dont know how to treat customers
I went in to scale down to a smaller unit after removing several items out of my unit. They were very accommodating by giving me one right next store so I had a very easy transition. Very professional and friendly! I’ve had no issues and have been with them now for over 8 years! Highly recommend them!
Donny was great to deal with. Very knowledgeable, courteous and extremely helpful. The facility is neat, clean and secure. I would recommend this facility to anyone who needs storage. I cant say enough about Donny. Your in good hands at this iStorage facility!
This is absolutely the best storage rental you will find in Cape Coral. Their rates are competitive and the units are clean and easily accessible. The staff is awesome. Donny is the friendliest person you will meet and the rest of the staff is as friendly and helpful. I cant say enough good things about this place. Please do yourself a favor and check them out.
Donny was amazing! He was very knowledgeable and made sure all our questions were answered. Storage unit is very clean and well maintained.
I needed a unit for a few months and it was easy to rent online and the office team was friendly and helpful throughout!
Thank you so much for the quick and efficient service! You fulfilled all my requests, and I love the unit you guys picked out for me. Much appreciated :)
IStorage is a very friendly secure storage system that fits your every day needs. I started out with a smaller unit and realized i would need more space so I went in the office talked with them and with a smile he graciously walked me over to a different unit I loved the space and it wasnt much more money i was switched out in a matter of minutes with no hassles or dirty looks like it was an inconvenience! I would recommend anyone that is looking for a safe secure friendly place to keep their personal belongings to visit iStorage!!!
Donny was very friendly and helpful. He walked me around and made sure the size of the storage unit was appropriate for me. Really good people. Thanks.
We just rented some units and the office staff are very nice and helpful, making the rental process very easy. The units are very clean and in excellent repair. Outstanding business!
Their manager is the best. Super amazing!
Very personable employees and a very clean inside unit. Climate controlled just as advertised. So far, flawless...
Jim at call center was informative. I chose this business because they were $7/month less than nearby competitors plus they offered first month free, which competitors did not! Donny was helpful and kind when I signed the lease. Unfortunately, light outside my unit was out,. While visible, the space was inconveniently dark. I reported to, GM, who assured me it would be corrected next day. Also, 2 carts were missing a wheel, also reported to GM and assured would be corrected same week. Security seems sufficient. I do not understand, however, why renters code is required to exit? Location and access is very good for us.
Donny at iStorage was wonderful to work with. The unit was clean and the perfect size for our items. I would recommend this location.
Friendly staff, good location, fair prices. Very pleased so far, Donny was very helpful.
Easy and they have RV storage at the same location
Excellent service, Beyond helpful caring and the staff was not only understanding as well had my best interest as far as what was the best size unit along with price. When I ran into a moving issue they accommodated me with another day to use moving truck. Of course this was an additional charge and depended on availability.Just a straight forward no BS staff, I’d recommend this location to anyone.Thank you for making my crazy moving experience easier.
Elevators break frequently down without warning leaving you unable to access the second floor. No way to reach anyone after 6:00PM, so if you have to drop off or pick up anything after 6:00 PM and the elevator is not working, you are out of luck. Calling their after hours number for help is a joke. They place you on hold and every 10 minutes or so they get back on the line and ask you the same questions all over again!!!Obviously no one is monitoring their cameras, so pretty much anyone can gain access to this place, take your stuff and you wont find out until the next time you visit your storage unit.They are really, really good at taking your payments, but heaven forbid you have a problem and try to reach them.If you value your stuff and want to access it whenever you want, find another storage facility.
Had to get a last minute storage area, iStorage was the closest place to me and a friend recommended them. The guys in the office, Boogie and Donnie, were AMAZING!! They got me the best deal for what I needed and were fast and courteous! Boogie has a great sense of humor and will make you smile through the process. Which takes no time at all!! Will recommend them to anyone that needs a storage space.
I am ridiculously thankful for Buggy at IStorage in Cape Coral Florida. I called up to inform them my father had passed and Buggy was tremendously helpful. I love his heart to help. He made sure my process was easy and told me exactly what he needed to make things run smooth for me. I showed up with my fathers paper work, we got to work and Buggy made me smile and laugh. Thank you Buggy for being kind & wonderful. What stands out the most to me is Buggy’s care and willingness to help with any service & situation. Buggy you delivered + 1 service. You are fantastic, thank you again for genuine service! Cheers
I LOVE this place!!!!!!!!!! I have been treated so great and am pleased to refer this company. What make’s this company so special are the people. I urge anyone needing storage to stop in and meet “LUCKY” Donny! You will be pampered! Also nothing against Boogie who is quite popular here and a sweetheart, Lucky Donny was my salesman. It’s extremely entertaining here and you won’t be sorry so stop in!
CAUTION!! ELEVATORS BREAK DOWN FREQUENTLY! Got stuck in the elevator twice, called their customer service (which is out of the country) and was placed on hold for thirty minutes. Rude staff, very unhelpful, no one there after 6:00 PM. Doors to the building are open, anyone can walk in and take your stuff. If you value your property, DONT TAKE IT TO THIS STORAGE. P.s. they are extremely efficient when it comes to billing you, but their service is terrible. Plenty of other storages in Cape Coral to choose from.
Very professional and clean. Place is kept in great conditions. Great pricing too. Donny attended me, very nice guy.
I am back for the third time. Its about the people and this mgr DONNIE. Knew him from my last stay snd if he was not behind the desk i would have gone to the new place down the street closer to me. But as i said IT’S ABOUT THE PEOPLE. Donnie is the best Thanks Donnie
Place is professional the staff very helpful especially the little bald man with glasses, he seems very knowledgeable about space issues, I will definitely rent more units when I need more space!!!!!
This place is second to none, the professionalism and courtesy rendered should be the epitome of storage facilities, the young man with glasses very knowledgeable and attentive kudos to the management that hired him!!!!
My man Donny was amazing, helped me out so much. Made this move extremely easy for me. Would recommend to anyone.
I have 3 units currently at iStorage and I couldnt be happier with their customer service! Danny & Boogie are amazing - the units are accessible 24/7 and very safe. They are professional, friendly and courteous and I would gladly recommend them to anyone looking for storage options!Hector Caldera
Donny is so helpful and made it super easy to rent a storage. He took care of my container arrived early and let the driver in and placed container close to the storage!
IStorage is a great self-storage company. Their units are accessible 24/7, the facility is secure, the units are clean, the location is convenient, and best of all, the staff is top notch. Boogie and Donnie are professionals and make me feel appreciated as a customer every time I see them. These gentlemen have been very helpful in my familys self-storage needs.
The guys on Chiquita in Cape Coral, are the best. When I reserved my first unit online they called me almost immediately to confirm my reservation, welcomed me aboard, and asked me what time I would be in to get everything going. When I showed up, things went very smooth. Unfortunately, I had a lot more stuff than I thought and filled the space. I rented another unit about a week later and the guys had everything ready when I showed up to do the contract and get the unit. Definitely a pleasure to work with.
Friendly, fast and efficient staff. Excellent storage condition.
This is my second time storing my belongings at IStorage. They made my rental experience a smooth one. Friendly and very helpful. Units are very clean with A/C. I highly recommend IStorage Self Storage. A+++
We moved here from New Jersey two months ago and they were super helpful and not overcharging us in finding the right unit size. Also helped us finish our contract in a timely manner and have exceptional customer service if we ever give up our shop will definitely use this place for storage hands down the best place in Cape coral
This is a very well maintained facility with great service. Came in late on a Friday and Donny was more than helpful. He quickly got me in and out and on my way. The next morning I was moving my stuff in and Donny walked by and asked how it was going. I told him think i had underestimated the amount of things i had to store. With that he showed me another unit around the corner and within 5 minutes I had a bigger unit to move into.Thanks for being there Donny. I got everything moved in before the rains hit.
Moving my trailer from Toledo OH to Cape Coral and could not find a place to put it. These guys were exceptional in helping get and secure a space in this location and were very helpful walking me through this from up North. They took the frustration out of this and made it a smooth landing and worry free. Definitely a go to place.
Great experience with Donny and Boogie at the iStorage located at 3300 Chiquita Blvd South, Cape Coral, Fl 33914! If you want to be treated like family, store your stuff here. Needed to make sure my kayak fit in the storage unit I rented so Donny took his tape measure and measured the storage unit for me to make sure it fit before I rented it. I also needed to make sure the kayak fit in the Uhaul I rented. Donny measured that for me as well! I can definitely say that this place gives you a guaranteed success experience. Thank you so much for all your assistance! I’ll be sending everyone your way!
It’s a one-stop shop. They have everything you need here from boxes to put your things in, to a truck to move them with and most importantly a clean safe place to store your items. Donnie and Boogie was very kind, helpful, and knowledgeable. The experience went smooth and easy.
Very helpful and concerned about my needs. They helped me consolidate my overflow from my first move in into a larger unit to accommodate me. Boogie is the greatest! He stays true to his words! Saved me money and time!. Thank you istorage!
Great, smooth experience. I requested online, about 15 minutes before pickup. When I arrived, the facility was super clean, and the rep was very friendly. My truck was already waiting at the front, gassed, cleaned and ready to go. It went so much smoother than the standard uhaul experience. I will go out of my way to use iStorage in the future. Thank you!!
Buggy and Donnie are the guys to go to if you need any storage needs. I strongly recommend these guys. They helped me out and cant thank them enough. Appreciate your help guys.
Our family just moved to the area and were in need of storage. The guys at the Cape Coral office went over and above to make sure our stuff was situated even before our arrival as our pod got there a week before we moved down there. They gave us a referral for movers and the whole process was painless despite having moved across the country. Thank you for the personalized professional care you took with assisting us. All the best to both of you gentlemen.
Seamless transaction, outstanding professionalism and customer service. Was provided with the best option for my needs. The place is well kept and highly secured.
Great facility and affordable! Donnie was super helpful and always friendly when I stop by to grab some stuff. Highly recommend 😊
Very pleasant experience getting a 10 by 10 storage unit. Donny was very helpful and findind me a unit that was close by the office.
Nice people & clean.. access around the clock.. a bit expensive but great deals on 1st mo.. easy access.. worth it
Fantastic experience!!! this was a very trying time for us and ISTORAGE was the only bright spot in our move. We Loved the facility and the Staff are considered friends now because of how we were treated
Boogie, the property manager, was extremely pleasant and professional.I traded in 2 small units for 1 larger one. They had different lease dates and he did the transfers and credits so easily. My new unit is in the exact location I wanted and Im very pleased. I highly recommend this facilityespecially for the great customer service.
Buggy & Donny were so helpful both over the phone setting things up and in person when getting my storage unit. They both went out of their way to make it smooth and easy. Their kindness was above and beyond. So glad I chose to store my things with them.
My wife and I utilized this location twice during our move from out of state before getting into an apartment, and then again in preparation for the move into our first home. Boogie and Donnie were professional and and made the transitions smooth. The price was very reasonable. Even though we were located on the second floor, the elevator was large enough to have 3 roll carts full of our stuff to make the moving faster. We felt that our items were secured at all times between the lock they provided when we signed up, and all of the security cameras on the interior and exterior of the building.
The staff made everything super easy and hassle free. Walked in and got a unit the same day. Donny was so helpful and really made moving in and out a breeze. Will definitely be recommending to friends and family.
Absolutely great service from the staff, who were friendly, informative, and helpful. The storage areas are clean, the property is well-lit and maintained. We cannot recommend this place highly enough.
Great place and friendly staff. Boogie was awesome and very attentive. Will definitely rent another U-Haul from there again!
The concept of storage is at a whole new level. A multi level storage concept is crazy. If you think moving hard try putting your stuff on a cart up an elevator down the halls to a room. No thanks. Never want to experience that again. To add I wasn’t the one to book a storage unit because I would not put myself nor anyone else in that crazy situation. It’s not like a motel you use a rack for luggage and go onto an elevator but these people are using that identical concept when they shouldn’t it’s a concept that shouldn’t exist.
Needed smaller storage unit while making the move to SW Fl. The guys here were efficient, professional and helped in every aspect in asking me what I was planning to store so they could get me the closest unit with less turns. Climate controlled and everything we needed. Highly recommended and great location.
I could not be more pleased with iStorage of Cape Coral! We had a construction emergency with our roof and needed to store an apartment full of furniture and belongings immediately. Donny, the manager, was helpful, understanding and went out of his way to make sure we could get a storage unit right away. He even suggested movers that could assist us on short notice. If you need a storage unit, I highly recommend iStorage of Cape Coral.
IStorage is the best. Customer service is amazing and the units are a good price. Boogie was the one that helped me out and he was amazing. I would recommend iStorage over any other storage facility.
Had a wonderful experience! Boogie was extremely helpful (Even on new years day!!!) and made our experience as efficient as possible. Thanks guys!
The staff was very nice and helpful! I look forward to storing my items at this location.
Boogie was awesome and they handled social distancing very well! Rented a uhaul and they went above and beyond! Will definitely return and recommend!
I have used this place 3 times now when moving and I have had nothing but great experiences every time. Great customer service and manager was very responsive when contacted. Will use again in the future. Safe and convenient facility with great service.
THANK YOU VERY MUCH!!!Donny and Boogie run the Cape Coral iStorage professionally and efficiently. The place is clean and their attention to detail is unmatched. They always go out of their way to make sure I have everything I need. This is why we do business there and will continue to do so.
Great service and wonderful management! This is the best storage facility I have been to. Thank you for all your help!
I went in on June 5 in the afternoon and rented a 10x15 storage area. He couldnt have been nicer and more helpful! The storage area was clean, the codes worked and everything went perfectly. Highly recommended.
Very clean and friendly. Setting up the account was painless and quick. Well lighted and secure
Great Service and very friendly people. Melisa and Mindy both worked with me to get what I needed and it made for a very smooth transaction. Both were very professional and the facility was clean and very well kept. I would HIGHLY recommend that if you are in need of some storage space dont hesitate to give Mindy or Melisa a call at iStorage. They both do their jobs very well. Thanks Again !
I have had a storage unit since the business was established & have only positive reports. They are always ready to help & we just went through a transition to a larger unit & with the help of Boogie it was easy.Everyone that works there makes every effort to make you happy.
The management at iStorage was very nice and helpful. It took 15 min from start to finish to rent a unit. Email billing and auto credit card make it extremely easy to rent. The location in SWCape has carts for your use to move belongings. Clean and efficient storage.
I eventually got the truck I reserved, but thus guy didnt seem to have a great connection to the uhaul system
I had a unit there last year, until November. Decided I would move my stuff out and back into my place. Thank god I did when I did. There were rats. Mind you I had a absolutely no food in my unit. Apparently someone decided to store dog food. Needless to say the rats destroyed my mattresses and entertainment system as well as deficated all over my furniture and electronics. Rat feces and urine on most of my boxes. It was horrible. I had the insurance and filed a claim. Made calls and nothing was done. This went on for months so yeah. The management seemed like they didn’t give a damn either at the time. Not helpful at all. I took pictures of all the damage and what not. Oh and the boxes that were salvageable at least I thought....that I moved back home with me...they had rats...that’s right the rats came back to my home. I exterminated them and documented everything. Still the stranger facility was no help. Anyway this place was not a good experience for me at all, will not rent from these guys again. Oh my unit was climate controlled and indoors..in case you are wondering.
This has been my first experience in renting a storage box. Donnie and Bogey are two of the most pleasant people to deal with. The facility is relatively new but is maintained as if it was brand new. Clean, well lit and refreshingly cool in the environmentally controlled units. Looking forward to doing business with them.
The friendliest and easiest to work with staff I have ever has the good fortune to rent from. I needed multiple sheds for my business and they were great to work with. A++
Super clean and amazing people! Donny is great! Helped with all my needs. Highly recommend!!
Awesome people, Donny and Boogie were the best. They went out of their way to accommodate my needs they went above and beyond. I work with many officers at my job and I will recommend IStorage in Cape Coral to all of my friends and coworkers. I also own a own watch service and I will definitely recommend IStorage of Cape Coral. Thank you Donny and Boogie!!!!👍😊😊😊
The facility is very clean and convenient. It was a joy to walk around and get a tour with our customer service agent Donny. We will recommend to friends.
The manager of this property is outstanding! Goes above and beyond. He was a great help. Even called someone for use to help move items from one storage unit to another. Thanks!
Best customer service EVAR! Thanks Boogie! And you too Donny! Y’all truly know how to take care of people. Thank you again.
I made a reservation and set this unit rental up over the phone with the guys at Cape Coral. In these trying times where inconvenience runs rampant I am glad to know I have storage set up if the need arises.I highly recommend this facility and also being prepared for the just in case.
Read your contract and BEWARE...We paid for climate controlled space. When we emptied or unit we had mold/fungus and RAT damage to everything. Almost $11,000,00 in storage and movers and total loss of $27,000.00 in stored furnishings. After submitting our damage they said theyre not responsible. We then had to hire an Attorney.Here are a few pics we have many more but very disgusting.Response from Rick.We had ALL FURNISHINGS for 2 years! Who the hell would store food for that time? Matter of fact who would store food for any period of time. What about the mold and fungus? I have pictures with water backing up to our door and weeds growing under the door into the unit our climate controlled storage unit... Nothing but Liars!
Its my 2nd time using iStorage, Very professional, made moving in very easy, explained everything I needed to know. I highly recommend iStorage.
I had the pleasure of upgrading my storage unit last week with ease ! Thank you to Donnie and Boogie for helping me out ! I’ve been a customer for 3 years and now I know why ! Thanks again
Bugy, did an OUTSTANDING job helping my niece with the whole process of the final closeout of Frank Edward Davis. Bugy is a tremendous asset to your company.
Paid for a climate controlled unit. After a year in storage and close to $4000. In cost, we lost furniture due to mold and spent 4 12 - 14 hours days trying to get the mildew smell out of our clothing. All bedding had to be discarded and replaced at our expense. We were told there were no issues with the unit and file a claim with our insurance. Would I recommend this facility, no wayAugust 27, 2019After responding to corporate email, I let them know exactly what transpired and was hoping for some sort of response. I can only assume they honestly don’t care about what happens to their customers merchandise, and we’re only one in the Many that used their facility. I am truly disappointed on how they handle this matter and will never recommend them or use them again. For all who consider using this facility you might want to do some research before you make any commitments.
Donny and Boogie were great with helping me turn in a uhaul and also helping me get back home since i am new to the area.i would recommend their establishment to anyone needing help..
The guys at the Cape Coral store were instrumental in my familys move going smoothly. From the UHaul rental to the storage, these guys went above and beyond to accommodate us. You just dont find this level of customer service anymore, so Thank You!
Clean great service and priced right. Boogie and Brad were super! Very knowledgeable and helpful. Showed me a couple of units to make sure I made the right choice. Price was right and service was awesome!
I recommend this iStorage faculty located on Chiquita Blvd, in Cape Coral if you are looking for a good, safe place to store your belongings. Their service representative, Boogie was most helpful from the initial introduction and throughout our move; and we appreciate his expertise! What great service and reasonable prices! Thanks! Sincerely, - Alison Seiz (a happy customer) :)
The manager was very accommodating. He went out of his way to get us another unit when we ran out of room. He made everything as easy as it could be for us.
This facility is awesome! The manager, Mindy, is extremely friendly and helpful. The facility is clean and bug free. I know my stuff is safe and secure at iStorage. Thanks for the great service! :-)
Customer service is amazing!! Boogie made it very easy for us with this move to FL!! The whole staff was very easy to work with. Thanks for giving us a worry-free experience!!!