Great people but need more checkers. 2 checkers vs 15 people in line. Counted. Thats okay but some of these Checkers to love to talk and slow down the process.
Good prices, nice staff, clean store. I keep going back.
I go to Lucky occasionally. I really dont like the vibe. The meat department smells like fish most of the time. It doesnt look very appetizing.
Always love this place used to work their years ago
Always friendly staff.The store manager is great very friendly shes always helpful, Lupe in the deli section is also great employee always helpful 👍🏼🇺🇸💪🏼
Not very helpful here, and some managers/cashiers are downright rude. Experienced this several times so I avoid this place generally.
Luckys is a great place to shop for groceries. Lots of local foods and name brands. You can count on them not running out of what you need, under normal conditions. Like all grocery stores now, theyve got more aisles for products in the same space as before. Results being the size of the aisles shrinking leaving just barely enough room for two shopping carts to pass each other. All the grocery chains have done this. It makes everything too packed and slow. Lucky markets are as good as markets get. Thank you
Small store but they have what Im looking for and very friendly employees.
They have cheetos they have chips and they are really good I so do like chips chips are great and they have chips so they are great however their bread is expensive but they sometimes have takis for two bags for 6 dollars thats good how fun lol I enjoy chips, chips are good
Very clean and friendly place to shop.
Narrow aisles, overall drab appearance, slow checkout. Store needs to be modernized, but at least decent selection and prices
Courteous., clean, easy access. My favorite store. Also, good meat
Friendly staff. Good prices
Great selection of products. Friendly staff!Store does need to be remodeled though.
Easy to find what I need. Good prices. Friendly staff
Big selection of produce and vegetables.Lots to choose from in the vegetarian isle.Good monday sales from meat to fruits not to mention French bread and bakery items.
I wish the clerks were taught how to install their store app. I had a hard time doing it. The clerks tried to help me. All the clerks were considerate and friendly. They reminded me of the Land Ends phone clerks. You know down home friendly folk Good sales.
Prices of items some good and some wore about the same at grocery outlet
Stocked with what I need. Workers are helpful and efficient.
I didnt go in
You will find what you need, along with some nice surprises.
Friendliest cashiers
Pretty much well-stocked Supermarket does locked sodium free items
Little slow check out
Lucky store is clean and efficient. You can always find somebody to help you if you need it. The aisles are wide enough if you are in a wheelchair. Ive been going to that store for quite a while now all the checkers are very personable.
Poor customer service, outdated food, very long lines, no locally made food,very high prices.The store is pretty dirty !!
Its ok its an easy location but always long lines and rude employees. Only go there in a pinch.
They need to have more checkers even if theyre from different departments. It doesnt matter what time of day usually only one main checker who Will call somebody finally....they are nice friendly store but come on 5 people in front of me 3/4 items each (like me)23mins I stood on line
This is not the biggest store in town, or the fanciest, but its a good mid-range grocery store where they have a meat counter and a deli counter that are both done well enough to satisfy most shoppers. I believe there are two things that make this store worthwhile. It has always had nice quality produce, and sometimes the best in town for certain things in season. They also sell a better grade of meat than Safeway, so I have confidence in the meat I buy, and often they have really good sales on their meant items.The best part of this store is the staff that works here. Always friendly and efficient, and willing to help you in any way.
A Little pricey and not the biggest selection
Usually it takes forever for me to get out of this store because they are overrun with business at 5pm during the week... -tonight was surprisingly quiet- and super fast checkout - casheers are always always always friendly... I almost always find what I want
The Hispanic staff is so nice I love them
I love shopping in Lucky.. lot of choices.. great value and good price specially fruit and vegetables.. and I love there homemade fried chicken
Super small store so not a huge selection but the people that work there are extremely nice & helpful
Lupe in the deli is so helpful and nice, I wouldnt go to any other deli
Most definitely wouldnt advise anybody to do their shopping there. I was shopping for steak and there was not just one but a bunch of steak that was already brown and smelly. I live just down the street and go there quiet often for miscellaneous things. Just not real shopping. Always long lines etc.
Good prices! They have everything we love the bolillos and roast chicken
Friendly staff, great selection. A regular neighborhood grocery store. Did I mention the staff are super friendly? I went with four stars due to finding expired baked goods with visible mold, and the bathrooms consistenly make a convenience store look clean.
Luckys, my favorite grocery store in santa cruz!! Janice is an awsome cashier, great customer service and quick and efficient!!
I will be going back to the store, because they are so nice, was going to buy avocados, but the guy was there working the display was throwing the avocados into the next display as to rotate but did not care if He bruised the avocados. So I did not get any, nothing like.bruised fruit.
The best cashiers in town. Always make you feel welcome!!!
Clean, well organized, cheerful & helpful customer service.
The store is a bit small, however the location is good if you live in the area west of the 1 hwy or in Capitola. Service is good store is stocked well with essentials. Great wine, produce and meat selections.
Everything you need food wise, in one place!! Staff is nice, and engaging. Quality and pretty good prices..
All went well on this visit. I was able to get what I needed with my children in tow. Not too crowded getting thru the check out. Fast friendly service.
A Lucky, what else to say except a great option for beach going families to save a bit by avoiding re$turant/take out prices. Directly adjacent to Santa Cruz Eastside beaches. Halfway between 41st St exit and the Point. Load up your coolers and party on. Friendly helpful staff.
Its a grocery store. It has reasonable prices and is open late, till midnight. It has a good selection of stuff.Im not sure what more I can say.
The staff is always friendly. You can find pretty much everything you need.
Great prices. Great selection. Friendly staff.
Love Lucky!! They have great selection in produce and meat!! We always get their carne asada and make bomb tacos!! They also have every bottle of alcohol/wine that u could possibly want!!
Been my local grocery store for years. Its not to large to be overwelming and not so small to run out of things. Butcheris great hes been there forever. Cashiers are always friendly.
Never been to this Safeway. Well stocked and staffed. Was helped by a really great young woman in the deli area. Only minus was the cashier kept shouting past me to have a personal conversation with another member of staff. Kinda irritating.
I go to this store if I need a quick run for an item or two because its closer to my home. I will never purchase any bakery items or meat items from the counter as, it smells really rancid all the time and Ive seen roaches in the bakery cases. Produce is iffy also.
The variety of foods is very good, usually always in stock, never past its due date. The cashiers and very nice and friendly.
Constant long lines. Sunday at 4pm and there are only two checkers.
Good people, clean and has everything you need.
Great...well stocked and easy checkout
Luckys is a pretty good store sometimes they have some great deals the help is always pleasant and helpful I wish they were a little cheaper on some of their items to
They have what you need but not to much of a variety of items the you looking for
The staff is always courteous.
Decent selection, good deals, friendly staff (if youre friendly to them). It aint Whole Foods or New Leaf, but if you just need the basics (including grits), they have what you need!
Very neat, everything looked fresh,friendly staff
Welp Lucky store here is now named Savemart, great parking, clean
This is my favourite grocery store for stocking up and saving money. For instance 5 for $5. Sales. The staff are very professional and friendly.
Necessity store,has not been updated,starting to smell like old grocery store, but still have butcher, I buy my pork shank there,price is less than Nob Hill.
I was very pleased that their prices were so reasonable!! The cashier was really very friendly and the store shelves were well stocked!!
Small overpriced grocery store. I was hoping for an actual change when they changed the name from savemart to their parent company lucky, but it seems that was the only thing that even happened... Just a name change.Too often I hear the clerks complaining about customers, the deli really sucks and they dont have bulk foods such as nuts, etc.This store has a very small selection of foods that is not very cheap and the store is not very clean either.I do not shop here anymore, unless I have no choice, even though I live across the street . I used to shop here all the time for a friend of mine that I took care of, but once he passed away that was the end of my patronage.The only reason for two stars is because they do have a bank of America atm which can be handy even though the B of A Branch is across the st
They had what I needed and was able to get in and out fast.
Im going surf and turf today got some porterhouse and crab Have a Salad with it And thats dinner Inch and a 1/2 Steak 2 pound crab
It was great
Only 2 cashiers for 2 lines of 9 people each!This place is very convenient, because it is very close from my house, but, I always think twice before shopping there!
The checkers are nice and quick and the wait isnt usually too long to check out.
I always have a pleasent experience!!
THEY DO NOT PULL EXPIRED ITEMS. I have been sold deli meat that expired the next day, expired marinades and creamer, freezer-burned ice cream, and produce that was 100% mold when i got it home! The one time I went in to exchange an expired item for a fresh one, the manager who followed me to the shelf acted like I was being hysterical and said oh people probably wouldnt get sick!! I am professionally trained in food safety, is it so weird of me to think a grocery store should follow the same rules a professional kitchen does??? To top it off this store never has enough staff and is obviously very much in need of updating. Its not dirty but its worn out if that makes sense. Im frustrated that I cant just get all my groceries at the Target and am forced to go here for certain items, because its really a terrible place to shop and Ive wasted a lot of money on SPOILED FOOD.
4 checkers in the front, 3 had CLOSED, 1 open. 3 day sale and no help. Same story over and over.
Good store. Understaffed. Youll be waiting
Old school supermarket.Cashier was nice.Good selection and clean.
Good spot if youre looking for exotic ingridients, i am a chef, so i know
Great prices, good selection, long lines at checkout needs more staff
Good store to shop at thats generally stocked well. Employees and cashiers are also generally friendly and helpful.
Good produce and meat selection for the price.
Reasonable prices, healthy fruits and vegetables, easy accessible parking for all
Great selection and people unfortunately they can’t seem to keep this place clean. It’s got a smell to it that doesn’t belong in a place where you purchase food
Very nice and clean
Good veggies, selection, and look very fresh
Their prices are amazing and the employees are always so nice and remember us when we come in!!!
Quick order, got my order correct, and pleasant staff 😎
Good, normaly the lines are long and only 1 cashier.
Had what we needed.
Not a huge place but it has what I usually need, the checkers remember you and its a helpful place.
Great grocery store. The employees get to know you and they have the cheapest prices in town.
Helpful staff, clean store, well stocked, decent prices.
Very clean and very nice people too.
Long lines. Employees seam pissed off.Decent store. Prices are ok
Good local market..good employees
First time here, their prices beat local Safeways.
I wont save as much money here as Safeway.. But, I go here cuz I can come in and out faster.
Small store so not a lot of variety. Store wasnt clean.
Helpful staff, good prices and specials, fast in and out, very convenient especally the deli if you want a quick meal
Great variety of beautiful cakes!!