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Surveillance Auto Mobile Service
111 E 220th St UNIT E, Carson, CA 90745, United States
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Surveillance Auto Mobile Service

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Mi
Review №1

I hired this business based on the outstanding Google reviews. I purchased everything they recommended, the installation was done, and everything worked great when they went over it all with me at my location (motorhome and trailer camera installation). I paid the bill and was very pleased by the professional service I had received. However, when I hit the road weeks later and actually used the system, it was then that I experienced issues, such as the camera flickering on and off, and another camera not working at all when my trailer was disconnected. No problem, I just called and asked if they would come out and fix the issues - even offering to pay them again because I was pleased with their work and know they already did a lot at a very good price. Things happen and some problems can be a surprise... I dont expect anyone to work for free. It was then that everything changed. They explained to me that they are too busy and their mobile installation service is on hold. They told me to go to some website and find a new installer. As a business owner myself, I understand being busy and to not take on additional work. But we never turn down existing customers - especially if they have a problem shortly after our work was completed. Honestly, Im just shocked a the situation. This is not a matter of money for me, as I never asked them to come out for free. Its a matter of business ethics. Im still baffled as I write this review. I gave one star because the guys are nice. Its the their policies that suck, as now Im back to ground zero.

Ma
Review №2

We have been clients of Surveillance Auto for the last three (3) years and greatly appreciate our relationship. Professional, friendly, and accommodating, they are reasonably priced and get the job done right and quickly! Highly recommended if you are looking for a quality installation service.

Ye
Review №3

Surveillance Auto has always been on time, fast, reliable, friendly, and just awesome to work with! They have been in this industry for many years and are experts at what they do. I have always been HAPPY with their service and prices. EXCELLENT!! THANK YOU

Mi
Review №4

I work for a truck finance company and Carina is always helping me on setting my installations fast. i will recommend this company and her customer service. they get it done fast and efficient. they are dedicated, responsible and take pride on what they do.

To
Review №5

Fast, reliable, and easy to work with. They take care of our GPS installations in a timely fashion with zero hassle. Having worked with them for several years now, I would highly recommend their services to anyone.

Fa
Review №6

We are a finance Company that takes serious who we work with, we have worked with Anario, Surveillance for almost 12 years, i would serious recommend this company is very responsible, and dedicated to what they do, I have been working with Carina shes always friendly and makes it easier even when I need to request same day installations. We dont worry if we need to locate any of our customers trucks or cars, Installations are always done very professional .Thanks a lot Surveillance for your professionalism.Betty, Allstate Finance/Fast Loans

Bo
Review №7

These folks are awesome -show up when they say they will- always on time- they get it right the first time and always very professional, courteous and highly I highly recommend them.

lu
Review №8

GREAT SERVICE ALWAYS ON TIME I HAVE BEEN DOING BUSINESS FOR YEARS WITH THEM.

Ro
Review №9

Very professional and gets the work done pretty fast highly recommended.

Ca
Review №10

One of the best installers ive dealt with super nice and patient.

Ab
Review №11

Jorge great customer services!!!! A+ ! Did a great job on my vehicles . I will recommend!!!👈🏽👍👌

Be
Review №12

Jorge excellent customer service did a great job

Ma
Review №13

Jorge was a great person and done the job on time and professional

Us
Review №14

Wow so cool and fast best installer in town!!!

Bi
Review №15

Great service experienced with Steven!

Ce
Review №16

This is an amazing company, very professionals and Great customer service!!!

Gw
Review №17

Friendly and very professional.

An
Review №18

Friendly and professional people!!!

Information
29 Photos
18 Comments
4.9 Rating
  • Address:111 E 220th St UNIT E, Carson, CA 90745, United States
  • Site:http://surveillanceauto.com/
  • Phone:+1 310-935-2910
Categories
  • Car stereo store
  • Auto electrical service
  • GPS supplier
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–4PM
Service options
  • Same-day delivery:Yes
Offerings
  • Repair services:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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