The lady that works the front counter is extremely rude. These people have absolutely no care for their customers. What a terrible business. Literally all I did was ask for a part and the lady was extremely rude and got an insane attitude with me
Completely amazing, I bought a used 4 wheeler for my son for his birthday and when I was getting it clean up for him, it just shut off and wouldn’t start. After doing hours or research I found that the coil was bad and computer was shot.When I asked the owner his advice about if I was on the right track he asked me what I did and I explained what I have tested. He confirmed to me that was most likely the issue. Gave me the parts needed and showed me how to install them the correct way. Good service and with amazing company values. I’ve noticed that is hard to find but Phillips power equipment has it for sure.I would also like to add the cost for the parts needed was very reasonable and not over priced like other company’s I visited that day.Thanks guys you have helped me make a little boys dream a reality this birthday.
Only place to go if you own or want to buy a Toro! David knows his stuff!
A very professional businessman I highly recommend him.
I had this old basket case of a cub-cadet riding mower. Took it to David at the height of the season so the repairs took a little while. Also while repairing it he ran into unexpected problems with the mower. He was very fair on pricing and even brought mower over to me because of the delay. I would highly recommend them. Very professional and very courteous.
Horrible experience. Took in a chainsaw I bought for $50 to get it running, it would start but when it warmed up, it would stall. I asked that they look at it and give me a quote on the repair cost. For two months...not a word. I dropped by and he had no idea he had the thing...couldnt find the ticket and I had to go in the back and point it out and tell him that it was mine and what was wrong with it. Then he remembered that he was waiting for a part to come in but it was a simple fix, hell have it right to me, no worries. Yeah, right. Another month goes by and I stop by again. Guess what, no ticket, no idea who I was, and had to point it out again. Another month goes by and I get a call that its ready. $120. I went off on the poor lady there (since Dave was gone) and she dropped it to $100 even. I left. It starts now, but when it warms up, it still stalls. Dont bother.
Ive called half a dozen or more small engine repair places this morning, and have been effectively blown off by all of them. They tell me they are too busy and cant help right now. The lady at Phillips answered the phone promptly and tried to help. She said she wasnt sure they could do what I needed but, and heres the big thing, they were willing to look at it today and not ask me to wait for weeks. So already I am impressed with them because they didnt blow me off over the phone. I will update this review once we have actually gotten service completed (if they are able to help).
I have been thoroughly impressed by the care and service. I highly recommend working with Phillips Power Equipment with servicing your current unit and let them help when you are ready for an upgrade. They have been honest to their word without fail and are fair when it comes to pricing as well. You will not be disappointed.
I have a chinese 4wheeler that my grandsons love to ride. It quit turning over and I had no idea where to take it. Found this shop and although it was 55 miles away I took it there. Met David and he said let me take a quick look since you are so far away, maybe we can save you another trip. Jose and David had it fixed shortly and saved me another trip to pick it up. This shop is what CUSTOMER SERVICE is about. Havent seen anyone care about the customer like this in years.
I had to wait a couple of days before I got to use my mower due to rain, but when I did.... WOW! Started on the first pull, and cut beautifully. Best repair of this 7 yr old mower ever. I could not recommend Phillips more.
Customer service is outstanding! Reasonable prices and good quality work. I will definitely be back and will refer all my friends!! Thanks David for an outstanding job!!!
Outstanding service and quality work to pick up and repair my Scotts ride-on mower. It has been like having a new mower ever since. Price was very reasonable also.
Great customer service!!! Your greeted by Nicole who is very friendly and helpful. David will help you diagnosis your problem and help you to fix it. If its something you cant do, his prices are very low compared to other lawnmower repair shops.David quoted me a price to fix my lawnmower and called me after hours to tell me he had found the problem and was actually $80 LESS then he quoted. His honestly will keep them in business for years to come and word of mouth about his professionalism will too.
These guys are such a pleasure to do business with! Super friendly and fast, quality work with the most reasonable prices around! Highly recommended!!
David went above and beyond when it comes to customer service. Brought my mower in to have a deck belt replaced. David fixed it while I waited. Didn’t need to leave the mower. I would highly recommend Phillips Power Equipment for any mower issues.
Great place to take your mower. I only had a pressure washer that was acting up. He helped me in everyway possible. Good man. Knows what hes doing. I would recommend him to everyone i know.
Took a month to get a part and would not refund our money. Want order parts until he gets free shipping. When you need parts you need them them now not next month.
Very helpful they’ve always had what I need and always willing to talk to me and explain something I don’t understand great owners
Havent been there lately
I usually dont do reviews, but the outstanding customer service I received blew me away. First my lawnmower was picked up from my home, fixed and brought back the next day. He was so nice, a honest person and priced very reasonable. I would refer family, friends and co workers to them. Im greatful I came across this company. I will never use any one else!
Horrible customer service! I took my husbands lawn mower to this place based solely on the good reviews. Big mistake! Im not sure how their repair services are, because after over two weeks of the lawn mower sitting there, they couldnt tell me how much longer it was going to take. When my husband went to the shop to check on it, the lady at the front desk was extremely rude and replied, (I dont need this, I cant tell you how long it will take and advised my husband they didnt need his business and maybe he should just take it somewhere else!). He then had to load the lawn mower back on to his truck himself. I dont know about anyone else, but that doesnt sound like a very good way to run a business. How about if youre that far behind, either hire some help or at least let people know you are that behind before letting them drop off their mower! Unbelievable!
Asked me too wait a week, I did. I was getting a estement On gocart n mini bike repair at 25.00 ea. A week after drop off I called to ck on estement, I was told by David the repair on mini was done and it cost 45.00 to clean carb n adjust, upon asking about the estement and call to me about repair I was told JUST BRING ME 50.00 AND PICK THEM UP. AND HE SLAMED THE PHONE DOWN. WHAT A POS. He did nothing he said he would.Mini bike still the same, and get this HE SAID THE GOVERNER INSIDE THE MOTOR ON GO CART WAS BAF??? IT DONT HAVE GOVENER IN OR ON IT.NEITHER DOES THE MINI BIKE. IT WAS A TOTAL WAIST OF MY TIME GOING TO SEE THIS MAN.I WILL NEVER GO BACK AND WILL LET EVERYONE I KNOW HOW BAD THIS PLACE IS.
Fair priced and honest work done on my chainsaw. Thanks
The customer service here is the best !!!Great products also😊
Awesome service and they always seem to have all the parts Ive needed while other places in town didnt
Lawn mower, edger, and weed eater repaired/tuned up. Equipment is running great. Repaired correctly, quickly, and with appreciation for me as a customer.
Great friendly service and my blower was fixed in 2 DAYS!!! Thanks guys!!!
Fixed my mower and didnt charge an arm and leg.
Lied to me about work done. Unit was there a month, still has problem. Avoid this place like the plague.
Honest owner
David knows what he is doing and his prices are fair.
Very friendly and super helpful. I will continue to shop here for years to come!
Very respectful plus they do awesome work highly recommended thanks again David
When i have problems with my lawn equipment i always call phillips power equipment. Great company!
Fast and knowledgeable
Nice folks... Very knowledgeable
Very nice owner
Great Work!
Good Customer service.
Great