I just purchased a SCAG Liberty Z from Taylor Outdoor Power. I have been looking for ZT Mower for 8-10 months. Hal has worked with me the entire time keeping me updated on the status due to low supply. He took the time whenever I called or emailed to answer all my many questions. I had decided early on to purchase from Hal due to his Customer Focus and honest answers. I plan to use Taylor Outdoor Power for any service I have with this mower due to the excellent service that was provided the whole time. Hal took the time after the purchase to go over the use of this mower. Delivery was set up for the following day and Clyde was 5 minutes early for the 10:00 delivery (excellent service) He also went over the operation of the ZT with me. Both Hal and Clyde make Taylor Outdoor Power the outstanding Company it is. I would highly recommend them.
I purchased a new Hustler Raptor XL at Taylor several months ago. First, I have been very happy with the tractor. There was one minor issue with the tractor and Taylor was very pleasant to deal with and very quick to react. They went out of their way to find a solution where I did not have to wait several weeks for the manufacturer to ship parts. I had my tractor back in action while I waited. They were helpful and knowledgable with other lawn care products as well. I would highly recommend Taylor Outdoor Power Equipment.
Nothing but good things to say about this place. Got me set up with a sweet zero turn mower. Turned an all day job into just a few hours. Staff are all friendly and very knowledgeable. I’ll be back soon for a weed eater and chainsaw. If you need any power equipment I highly recommend you stop at Taylor’s and let them take care of you. Thanks for the excellent service
I can not say enough nice things about this wonderful shop. The moment you walk in the door you are greeted by a friendly smile and a heartfelt hello. The product knowledge and available inventory is unmatched, and if they don’t have it they will go out of their way to make sure the customer is taken care of. I highly recommend Taylor Farm Supply!
Good place to go for your landscaping needs. They have good prices and customer service, we been doing business with them for many years always have a good experience.
Rather effective and efficient, got what you need a d the parts man the younger one with the dark beard is very knowledge able, and always take care of or needs, even opened the store back up after doors were locked, they sold us a critical part and it was off, he recognized me I had bag of Goodies, he knew something was not right a d went the extra step to service me correctly, one guy let a girl out a d immediately locked door back he gave me a nod and came to our, needs it was the week end we and all folks had trees down, so yea folks like the guy that came and reopened door.Is the only one that seems to care, yes more folk like him and they would a better place .Those who knew better and been at the other store will look over you to the larger players it was nice to be treated Equal & not be a dollar the bigger the better status that get you he cared I had a problem and solved it. The rest ignored my late request, they could care less it showed, thank you Taylors forgetting peoples people up front they needed it
Ive been going here for years, always have what I need and the employees are very friendly and helpful!!
I needed a reliable mower. I was looking for an Exmark, and found just what I needed at Taylor! The folks were great, and they really took care of me, right down to delivery and a quick tutorial! Overall, a very good large purchase experience👍🏿👍🏿👍🏿👍🏿
Purchased an eXmark Radius E Series ZT mower on Saturday 3-7-2020. I live out of town and saw Taylor Outdoor Power Equipment as we (me and my wife) were on our way to Home Depot to check out a John Deere ZT at HD since our local HD didnt have it in stock. We went to HD and decided to stop at Taylor Power Equipment that we had passed on our way to HD to see what they had that would be an upgrade from HD/Lowes type of offerings. I like to do my homework and know what I am buying - I was already familiar with eXmark as I see them frequently being used by professional lawn services and know they make quality equipment.I liked the John Deere, but wanted to check out a commercial option even though I am only a homeowner and not a lawn service pro. I subscribe to the buy once/cry once philosophy - buy good stuff, take care of it and it will take care of you. No price is higher than the price of regret if you dont do your homework and buy a substandard product. I stopped at Taylor Outdoor and as soon as I pulled in the parking lot I noticed they were putting mowers inside that had been out front of the store as they were closing. I spoke with Jeff the owner and said I didnt realize you were closing - just browsing real quick and I dont want to hold you up. Jeff would have none of that and essentially said - we are here for you and dont worry about the time (I dont remember his exact verbiage). I told Jeff what my intended use was and looked at the Quest series, but decided to bump up a level to the Radius series and the Radius E series with a 44 inch deck was a perfect choice - bought it and it was delivered the same day by the eXmark rep as they were having a sales event/dealer day and the rep said if I buy today he would personally deliver on his way home for free. Amazing!So in summary - stopped at a place I have never heard of when they were closing with no intention of buying a commercial mower that day and ended up having a super experience and buying a ZT mower due to the amazing service of not only Jeff, but everyone at the shop and the eXmark meeting my needs exactly and being just a better machine than the Deere. Jeff/eXmark threw in some accessories (oil change kit/replacement blades, jack to lift the front end (promotion that day as rep was at store) and delivered it 30 miles away in less than 1 1/2 hours after I purchased. The rep when he arrived gave me a t-shirt from Taylor equipment and an eXmark visor and said Jeff wanted you to have these and they forgot to give to you at the shop.I was stunned with the service and Jeff is a true professional and knows how to treat customers and make sure you get the right product and puts ZERO pressure on you to buy. He is simply an information provider and lets you make the decision and treats you with respect and appreciation for coming in. That type of service philosophy is so rare today and I have been to many many commercial equipment dealers and they wont give even acknowledge your existence. You wont experience that with Jeff and crew and that is why I bought a ZT mower with them and they will be my life long dealer going forward as they understand customer service. I have bought a lot of different things in my life and this whole interaction with Taylor Outdoor has to be in the top 2 buying experiences of all time. I wouldnt take the time to write this War and Peace length review if I wasnt blown away with the whole experience. Jeff and his team deserve this.Thanks Jeff for the amazing buying experience. You have a great crew and I will tell everyone I know who is in the market for power equipment what an amazing experience I had at Taylor Outdoor Power Equipment. Thank you for understanding what true customer service is. eXmark is lucky to have a person like you and your team representing their amazing products. Win Win for everyone.
Was there to have service done on our lawn tractor. Very friendly and accommodating.
Always professional and nice to deal with. Unfortunately I have a Scag mower so I DONT get to see them very often.
Nice Prices Great Store To Shop For Outdoors and everything 👍
Nice, helpful, knowledgeable people. I came in because my saw wouldnt start. I thought it was flooded but wasnt sure. I couldnt leave it because I was visiting from out of town and only had two days to get the work done. Darren took the time to carefully and thoroughly explain how to get a flooded engine going. Step by step. (He would be an excellent choice to do YouTube instructional videos for Taylor.)I bought a spark plug and oil. While checking out, Darren picked up my saw and walked outside. The young lady who was helping me at the register and I just looked at each other. A minute later I heard music to my ears. The saw was humming. Darren had gotten it started for me. If I ever need a replacement saw, Im driving up from Atlanta and buying it from Taylor.
Great customer service, need help with my riding lawnmower and they were there for me.
Got a great mower and the whole staff was friendly ! Thanks yall !!!
Taylor in Cartersville is the best place to buy your power equipment! Great people, great products, and great prices. My wife and I just purchased a new chainsaw from them, and Darren Gibson, the Sales Manager, treated us like family. We got a better deal on the chainsaw we purchased than we could have found at a big box store, and Darren made sure both of us were confident about using the tool before we left. This is where well be going from now on.
Dropped my riding mower off last week, just got a call saying it was good to go. So far so good.
I took my mowing equipment there a month or so ago and everything is working like brand new! I can vividly remember Hal taking wonderful care of me as soon as I stepped in the door. He made the process painless, and Andrew followed up with me in a timely manner to get my equipment back. Beyond satisfied with their work. I ever have any more problems, Taylors is the first place Im going to! 10/10 recommend in terms of value and customer service.
There always helpful and always easy to understand. They will all they can do to help you.
I was looking for a cub cadet lawn tractor, other places acted like they couldnt care less if you bought anything. Saw a couple of reviews on line for Taylor Outdoor and decided to make the 40 mile trip to see what they had. When I walked in, I was greeted by Hal Wormack and shown all the different models. He answered all my questions so I could make an informed decision. I decided what to buy and we made the deal. They loaded the tractor up for me and I was on my way home. I liked the fact that there was no pressure to buy and they took their time answering my questions and explaining the operation of the tractor. I definitely would recommend Taylor Outdoor Power Equipment.
Good knowledgeable staff. Helped me with several items I needed. Thanks.
Didnt have what I needed but got a part number
This owner went out of his way to sell me a mower. He beat the competition by a few hundred dollars but I had to drive roughly 30 minutes but whats that when you save hundreds? Give this place a chance. I already knew what specific model I wanted and he hooked me up. Ill definitely be back if I need any other equipment. Very nice guy to deal with. I was just joking about throwing a hat and tshirt in too and he kept his word. Now Ive got a new hat and shirt. This place is very professional. Thank you Keith.
Youll figure it out eventually. Con artists.
Stihl chainsaws. The best.
Did not have the part o needed, but very helpful. Some really cool tools used for decorations. Best part was the black pickup with President Trumps face and the saying welfare is not a carrier Love being in a conservative state, which believes in hard work.
Have had a great experience working with the staff! Would highly recommend!
I was in the middle of a job. My Stihl 55 trimmer broke down. Kelly gave me a great deal on a new Stihl 56 trimmer. She got me out the door and back to my job in a hurry. Thanks Kelly.
Great doing business with Jeff Felshaw and his staff. They had just what I was looking for in an eXmark mower and delivered it to me the next evening! Big selection to choose from also.
Great buying experience! Hal was wonderful. Loving my eXmark.
Great customer service.
One phone call with Andrew, and everything was on the counter waiting for me. I asked about 2 more parts, and he had them as well. Friendly, knowledgeable, and close by. I would recommend Taylors to anyone from the do it yourselfer, to someone purchasing any outdoor power equipment.
We have been very pleased with the service. We purchased a zero turn mower several years ago and use Taylor for the maintenance. They get the maintenance done in a timely manner and Jeff has gone out of his way to fix something that would normally not be included in routine maintenance. We will continue to come here.
Been buying chainsaws from them for a decade. If you havent been to the new store on Tennessee street give them a visit. Large selection of chainsaws and parts in the stihl dealership area. Ive only had to have a couple things ordered in. But were talking parts for a 088 and a 20 year old 038
Best place in North West Georgia to buy an Exmark lawn mower, Mr. Keith is a knowledgeable salesman, extremely patient and helpful at the financeing of my purchase. I have traded with Taylors for many years, them ppls are the best.
The staff is friendly the man who helped us get our lawn mower was absolutely amazing he took the time to call us and make sure we had everything we needed to get our financing done plus they delivered at no extra charge
People are awesome ..
A lot of know-how in one place. Has fixed my lawnmowers and will always advise on things you can do to keep your mowers running afterwards. Good showroom of new models.
Great place for shopping
Wow satyrs as totally upgraded to the most convenient very heavily traveled roads in downtown Cartersville. everybody knows where Taylors is anyway so when they move to Tennessee Street it might have been a surprise to you. they gave them so much more space and they dont have to wait for the dog gone train anymore. Steve is a wonderful businessman and Im sure everyone else in Bartow county if they were his own family. and Im sure honesty is his only policy For running business because he has really done well. Thank you commissioner what are you do for us and good luck with your new business where its located Im sure you will do well.
The staff is very friendly, professional, understanding, and patient! I was given their name by Cub Cadet for a warranty claim, and they were patient while I got everything sorted out with the warranty. They offer pick up and delivery service for the lawn mower, which is great, because we dont all have a truck. Your lawn mower is in good hands when Taylor Farm Supply is taking care of it.
I have been here a few times and every single time I encountered rude and unfriendly staff.
Awesome service . i always go to them for my lawn equipment
If you need anything for lawnmowers or outdoor equipment this place most likely will have it. They also work on lawn equipment.
Very helpful staff and easy to find products. I even found something to feed my hydroponic plants!
I’ve done a lot of business over the years with this place and typically had a decent experience. This past experience I had with them was horrible! They ordered the wrong part several times, wasting my time and money to go down there several times. Then wanted $80 for the correct part which was almost exactly the same. When I expressed my frustration in the matter all I got was a huge attitude from the parts guy. This is no way to treat your customers especially when they have worked with you for a long period of time to get the correct part on behalf of your goof ups. This was a zero star experience.
Great store, but very frustrating to go there when the hours on the door say they should be open, but they are not. Completely wasted trip.
I love going to this business. I went there on a Black Friday sale and Mr. David and Mr. Keith were so helpful with my questions and my needs. I bought 2 STIHLs chainsaws to meet my needs. These guys filled them with gas and ran them before I left the store. It was as if buying a new car. Awesome service. Let me tell you about my two saws. The 491 I bought for bigger jobs and the main core of the trees I have to cut down is a powerhouse. Along with the carbide blade I purchased, cuts a tree like its butter. The small 16 170 is my favorite saw. It is small but cranks the very first pull every time. It has a Napoleon Complex. It cuts as if it wants to cut more than it is capable of. It acts like it is on steroids. I love this saw. Taylor Farm Supply has been fantastic each and every time I visit this store. Thank you Taylor Farm Supply for your great customer service in meeting my demanding needs..Gil JamesFebruary 13, 2016
Ty was very pleasant to work with and found us a great mower for a great price. They have something for everyone!
Good home town people that know the products and show their customers honesty.
Got a new carburetor for my push mower. Once I got home and got it on the mower it fired right up! So far were batting a thousand!
Gosh great help, great stock of nothing but great products. They also repair mowers. SURPRISED.
A total rip off for repairs. Also, took way longer then the 2 weeks told it would take. Learned my lesson and will not return. Charged 600 to just replace a carb.
The “owner” was rude and told my boss that he didn’t want or need his business because my boss didn’t buy one of their over priced mowers. I would suggest elite stone across from the racetrac off of highway 41
Good-looking store friendly helpfull people
Always had good service over the years here. They treat you like a business should.
Ha! Need a part? Dont call and speak to DAVE; he obviously doesnt know what hes talking about!! Needs to go back to sweeping floors at Burger King.
Smart al-eck/Sassy type person...doesnt appear to be apeople person hesin his. 60s... and he will need a lot of practice to get my respect
Best chainsaw ever bought starts first pull great service Taylor farm supply
Good people. Confidence and trust.
I just purchased a new Cub Cadet XT1 LT42 from Taylors and absolutely love it. These guys are great and have a very well stocked store. Customer service is excellent.If youre in the market for a new Cub Cadet mower or accessories as well as any of the Stihl products, this is the place to go. They sell the same models the big box stores have as well as some models those other guys dont keep in stock and for the exact same price. Why not support your local store?No matter where you make your purchase this is the place you will be sent for any warranty work and where the Cub Cadet certified technicians can be found. For me it was a no-brainer and I now know it was the best decision for making my purchase. I highly recommend this place.
Awesome place. Very knowledgeable and quick turnaround times on repair.
Always great to work with. Very knowledgeable about products.
Everyone at this store is very friendly and helpful. I purchased my entire flock (10 birds) of buff orpington chicks last year from this store, and they ended up being THE BEST birds I couldve ever asked for. These large and very friendly birds have thrived happily and are now about 8 months old and laying between 6 and 9 eggs per day with zero problems. It would have been more. However, we prayed for a rooster, and low and behold, we accidentally ended up with one already in our flock. :-) We will be back soon to see about purchasing a flock of black australorps. Fingers crossed...
That guy Ty is the best salesman ever!
Taylor Outdoor Power Equipment & Supplies 912 North Tennessee St. Cartersville, Ga. Grand Re Opening today March 1st 2019
Tye is the best customer service rep!
Had what I was looking for
Great friendly place
I have been going to Taylors for years because I liked the family feel the place and they were always helpful. Recently took my very old XMark mower in for repairs. I noticed changes immediatley that made me a little uncomfortable, but they have new ownership so gave it a try. The gentleman that checked me in was pleasant and thorough. It did take about two weeks to finish but it was in the middle busy season so that was expected. when I picked up my mower Icouldnt believe it was my mower because it looked brand new and everything was repaired at a reasonable cost. Thanks for going above and beyond. I will definitely be back the next time mower needs service work
Great hometown service and sales.
Love them fantastic people and service
What happened to Andy? He is the best mechanic in Atlanta!!!
Quick and prompt service!
Very friendly people
Horrible service, horrible customer service..RUN>>>RUN away as fst as you can unless you like spending your money for nothing................................
Good folks good toys
Great Service....
Good attention