My wife and I had a great experience while shopping for a new table and chairs. Candy had great reviews and we asked for her when we arrived. She was professional, friendly and a ton of fun during the entire process. She offered suggestions and made selecting the table and chairs easy. Every promise she made came true. The delivery people were friendly, prompt and showed up on time. The entire experience was the best. Go Candy and Leaders and keep up the good work.
Service was great at the store. The delivery was phenomenal they were masked up and placed a blanket outside my door. They took great care setting it up on my deck. The only thing I would highly suggest is buying covers when you buy this high quality furniture. The cushions are thick and even set on their sides to dry they take almost 24 hours to dry after a rainstorm, even in Florida sun. If you are looking for quality outdoor furniture this is the place to go.
Last year we were planning to redo our patio.We went to Leaders to check out what they had to offer.Oh my gosh!Their selection of furniture was amazing.Lucy was very kind and understanding, and worked with us.We decided to choose between 3 different tables as we got closer to our project.Well, 2 weeks ago we went back to Leaders and again Lucy helped us to make a decision.We chose the beautiful table that she showed us before.Not only did we buy the table, we bought 2 beautiful artistic pieces to decorate our patio walls.Today, were going back to Leaders to buy another cabinet that Lucy showed us.I have to tell you, we looked all over the place before we chose our furniture.Leaders had exactly what we wanted at very fair prices.What else can you ask for!
We went in just to look and compare prices. We left with the cutest octopus outdoor coffee table. Lucy helped us and she was fantastic! They have earned our business; we recently ordered seat cushions for our outdoor furniture and plan to buy bar chairs and a bar table.
Went to Leaders today and Paige Palmer was very helpful. I highly recommend her. She is awesome
Candy is amazing! We shopped for months looking for a specific look for our patio furniture. Not only did we find what weve been searching for, we found a forever patio store! This place is incredible with style and affordability!!
We stopped Saturday at Leaders in Cassleberry and we quickly realized our search was over. Theyve got an amazing selection and quality and a beautiful showroom. We had so many options it was hard to decide. Many color options and nautical themed outdoor furniture and accessories galore. We wont shop anywhere else. We know their furniture will last.
Was such a pleasure to work with PageShe was friendly and so very helpful
Exceptional customer service. Candy was a joy to work with, as she knew exactly what I was searching for and provided fabulous recommendations for a lovely lanai.
It was an absolute pleasure working with Candy. She was personable, knowledgeable and patient. Could not have asked for a more positive experience.
Candy has been very helpful and Leaders has a very nice selection at the store. The accessories are very nice.
I am highly disappointed at the customer service I received from this location’s Store Manager, Candy, during my purchase of patio furniture with custom cushions. I can definitively say this was THE worst customer service I have experienced. Simply put, after placing an order and waiting the five weeks, Candy called for full payment to facilitate delivery. Mere hours after paying in full, Candy informed me that part of my order was no longer available. She failed to offer any viable solutions and refused to take any accountability or apologize. As a result, I strongly recommend taking your business elsewhere.More specifically, as part of my order, I selected several furniture pieces, cushion fabrics, and two different sets of accent pillow fabrics (lets call them A and B). As an interior designer, I selected all three fabrics jointly as part of a cohesive design scheme. Five weeks after placing the order, I receive a call from Candy, the store manager, stating the order is ready to be delivered, with the exception of pillow fabric ‘A.’ Candy informed me that the fabric was delayed with an expected delivery in about two months time (disappointing, but not a deal breaker, as I understood there would be potential delays due to covid). During that same call, Candy requested that I pay the remaining 50% balance to facilitate the rest of delivery.Mere hours after Candy charged my credit card, I received a second call from Candy telling me that, contrary to what she told me hours ago, pillow fabric ‘A’ that was “delayed” a few hours earlier, is now no longer available. During our conversations, Candy never apologized for the misinformation nor did she offer any constructive solutions to make it right. I asked Candy to look into alternate fabric options with a similar design scheme. A full day goes by with no response. Finally, when I called Candy to follow up, she told me there arent any comparable alternative fabrics. Again, Candy never apologized or offered any solutions.At this time, Candy also told me the other accent pillow in fabric ‘B’ will be ready the following week. I specifically requested that she postpone the delivery of the furniture order to allow pillow fabric ‘B’ to be delivered with the rest of the order. Nevertheless, the following week when the furniture was delivered, pillow fabric ‘B’ was not included. I called Candy and expressed my frustration. She advised she would check in with the warehouse the following business day and would get back to me with an update. I requested these pillows be delivered to my address (since they should have been delivered with the furniture in the first place.) A full week goes by, and still no communication or update from Candy. Almost two weeks after the furniture was delivered, I was notified that the pillows were ready for pickup in the store. I called Candy and again requested the pillows be delivered to me. Candy advised she will drop them off over the weekend. Yet, Candy failed to follow through on her promise of delivering the pillows and I received no follow-up the following week (as a result, I just picked up the pillows in the store.)Due to the lack of communication and any lack of accountability (or even a simple apology) for failing to complete the order, I strongly recommend taking your business elsewhere. Based on my personal experience, there is no guarantee that you will receive what you have ordered. Additionally, the lack of communication to facilitate the remaining order was highly frustrating and unacceptable given the amount I spent on the order. (Google will not allow me to leave zero stars, so the one star on this review is for the awesome furniture delivery team, who were timely, professional, and friendly.)
My wife and I went to Leader’s today, 5/31. Candy greeted us and assisted us with our shopping. She was awesome! Candy explained all the different materials used and how to keep them looking beautiful and new. She listened to our ideas and and showed us all of their options. I would recommend anyone who is looking for patio furniture to give Leader’s a visit. Five stars from us
Lucy was a great to work with. Thank you!
We just purchased rattan furniture for our sun room from Candy Hodge at Leaders. She was awesome to work with - very knowledgeable, pleasant, professional. The store had many options to choose from as far as styles, finishes, and fabrics. Candy was very helpful in offering options, making suggestions and answering all of our questions in making our choice in what to purchase. We had a great experience from start to finish and highly recommend Candy at Leaders for your casual furniture needs.
Super nice sales guy and really nice outdoor furniture.
We have purchased furniture from Leaders in Casselberry on several occasions over the last three years. The experience is always the same. Excellent quality, fair prices, friendly staff, and delivery within the timeframe they state. Candy was particularly helpful when we ordered patio dining furniture today.Even after comparing prices with several other companies Leaders always comes out with the best quality and value. I highly recommend their aluminum dining and lounge furniture, and their composite/poly deck chairs. These chairs are heavy and won’t fly away in the wind like other items. We especially appreciate that because we live on a lake where winds get high. These deck chairs stay put!
Love my new outdoor table! We have purchased from Leaders several times and each time we are very satisfied with the quality of their furniture. I highly recommend Leaders for your outdoor living.
I wish I could give a zero. CONSUMER BUYERS BEWARE. My family and I have been shopping at leaders for 5 years and spent $10k plus furnishing our 2 patios. Recently, I went into our local Casselberry location with a damaged cushion, only to be told by the manager Candy that they could not help me. When inquiring about the consistently stained cushion, I was informed that the fabric protection does not prevent stains, only delays. My mom was sold this item by a former employee, who has since been fired for her dishonesty, that convinced my mother under false pretenses that these cushions come with a lifetime guarantee. Manager Candy informed me that the warranty is an extra $25 per item. Don’t you think we would have gladly paid $25 when spending these prices ?! The final resolution was to spend $40 on the repairing the broken strap which includes 3 stitches or purchasing yet another overpriced item from this store. I was offered no explanation or assistance. My mother called the corporate office to express her concerns and was treated with the same disregard. To sum it up, this store hires dishonest salespeople who believe in misleading their high paying customers into a sale. If you’re looking for overpriced, low quality patio furniture sold to you by a dishonest salesperson, I highly recommend this sad establishment.
My husband and I went to Leaders recently (June 2020) and were greeted at the door by Candy. She was very knowledgeable and helpful. We purchased furniture for our lanai and received a few days ago and couldnt be happier. Love the style and the color selection. Thank you!
My experience was wonderful. Candy was extremely helpful and professional. She took the time to actually see what we needed and the rest was easy. We have many more purchases and they will all be with Candy.Dont change a thing. The product was the quality we needed and the delivery was very friendly.Great job
Avoid this location at least. Before purchase told us we would have everything the same week. After swiping the credit card the story changed. Then delivered wrong cushions and broken table. On the 3rd delivery attempt for the same 1 order they left our fence open, letting out our 4 dogs into the streets. Manager Candy who sold me my patio set said she would report it and call us back but never called. Very unprofessional.
Nice outdoor and patio / sunroom furniture store. Staff friendly, knowledgeable and allow time to consider the offerings.
My husband and I shopped at this casual furniture store at the recommendation of the salesperson at a different furniture store. We felt welcomed and loved having the sales lady named Candy listen to our requests and desires of furniture for our back porch area.She was very helpful that day. We left without purchasing that day, however a couple days later after shopping at other stores returned to Leaders. With the help of Candy again, we purchased the dining set we needed and loved. Great quality, comfort and it looks beautiful! We highly recommend this place.
Candi was so terrific to work with and very patient. My second set of furniture purchased from this store. Very nice staff and very accommodating. Thank you!!!
Melissa was the best. She was very personable, and answered all my questions. She helped me look for what I needed and understood that I had a tight budget. The quality of the furniture sold here is really good, and I cant wait to get more pieces to match the table and chairs I got. I would recommend this place and Melissa 100%.
Excellent customer service. I had just recently moved here and needing to get furniture and determined to find light weight and very luxurious looking furniture at a most reasonable price and I couldnt have walked into a better store for my needs. I was immediately greeted and made to feel so at home and not pressured at all about having something sold to me. The staff is wonderful and candy was amazing on her knowledge of all her furniture and accessories. They not only have beautifully furniture at very reasonable prices but they also have tons of accessories for any room in any house. I highly recommend them to anyone that wants the best of the best for an awesome price.
We visited Leaders and found exactly what we were looking for in outdoor furniture. Only went in for a bar but came out with bar, 2 high back stools, 2 stools, and matching chairs. Melissa was very helpful is helping us find what we wanted and explaining options included color and texture. Hope we get delivery by September 21st now. Great store with great service.
Great Experience!
Called Leaders and spoke with Candy about recovering our 10 year old set. She was so helpful and told us that although our set is no longer available they do have our cushions on file so recovering is no problem! The furniture still looks brand new and even the cushions have held up extremely well but its time for redecorating the patio. We could not have been more impressed with all the assistance Candy and Melissa gave us in picking an excellent quality fabric. We are so thrilled with Leaders! If you are in the market you cant make a better purchase with people that are incredibly helpful and knowledgeable! Thank you Candy and Melissa! We cant wait to get our new cushions!
Lucy was very helpful, and pleasant to work with with our outdoor patio furniture. Her product knowledge and friendliness made our purchase a great experience!!! We highly recommend her!
Candi was great in helping us with our beautiful new furniture. She stayed late, called around to all the other stores to make sure we could get the entire collection we wanted. She was cheerful with measuring for us and adapting the order. She is wonderful to work with. Now we just cant wait to get it!
Lucy was very friendly sweet and very helpful she answered all my questions regarding my search for outdoor furniture. Thank you so much I highly recommend her. 😃
Candy helped us pick out the perfect patio furniture for our Florida room. She was knowledgeable and really listed to our needs. We will be back to purchase more items.
We recently purchased an outdoor dining set from the Casselberry store.The store is well stocked with a variety of dining and seating sets. All are attractively arranged with accent pieces to compliment each arrangement.The salespeople were very helpful but not pushy.We looked extensively at other retail outlets and online and this store far and above had the nicest selection!The delivery was quick and efficient. We would highly recommend shopping here for quality and variety.
Candy has a BEAUTIFUL selection of outdoor furniture! We shopped all over. They have the BEST prices & nicest showroom bar none!Not to mention AWESOME customer service.Tx for a great shopping experience!Our patio has never looked better.
Nice but price range was not affordable for the few pieces i needed
Have had great experiences shopping for patio furniture at Leaders! Not only do my husband and I like the awesome selection of furniture and high quality, we really appreciate Melissa! Shes extremely patient and helpful. She goes out of her way to satisfy customers.
Been shopping at Leaders Casual Furniture for many years. First, and only. place we think of when casual furniture and accessories are needed. Best quality. best selection, best service and excellent prices. Candy was friendly, helpful and most of all not pushy.
We came having an idea of what we wanted. After reviewing options with Lucy she showed us tons of items and furniture. She was a pleasure to work with.
We purchased furniture on Sunday and it was delivered Tuesday! We could not be more pleased with the way it looks! Candy was so patient with us and very knowledgeable regarding all aspects of the selection process! One more thing; the delivery men were fantastic! They were prompt and very helpful in setting up the furniture. Great experience and I definitely recommend Leaders to anyone looking for casual furniture!
I love Leaders. A couple years ago when we moved to Florida, I purchased furniture for our Florida room from the Casselberry store. It was such a positive experience that we recently returned to purchase more furniture for our new home. Candy was the absolute best person to work with. Their prices are very good. Sales make them better. I never hesitate to refer anyone to Leaders.
My husband and I were thinking about changing our patio furniture and we stopped by Leaders. Candy could not have been more helpful in pointing out pieces that might work for our patio. We even moved some cushions and pieces so we could get a better visual and could not have been happier with our choices and the wonderful help Candy gave us. She made shopping such a pleasure!!!
They have an excellent selection with many different colors and fabrics. Candy helped us out and was very patient with us while we were deciding what exactly we wanted for our new home. I recommend asking for her when you go.
Nice selection. Candy was very helpful. Leaders is our go to store for outdoor furnishings.
Candy Hodge was very helpful and friendly. She was also very knowledgeable and explained things to us. She was very patient as we made our choices!!!
Shopped several stores for outdoor furniture. After comparing selection, quality and price, Leaders is the place. I worked with Cindy who is ths store manager. She was knowledgeable and very helpful. Cindy was a great help with guuding me to my final selections. There was no high pressure sales tactics so I was comfortable shopping. I look forward to having my new dining set, carpet, umbrella and accessories delivered and set up on my pool deck.
I first visited Leaders several years ago and bought a nice two seat bistro set for a kitchen that weve been very happy with. So when we recently decided to replace our patio furniture this is the first shop we went to. Candy took care of us and helped us find a nice wicker set. There prices are very good and the store is a very cheerful place to wonder around in. Highly recommend.
Cancelled order again, went to local Longwood Patio store for furniture and other pieces.Ordered exterior table with another Leader location today, will see how this goes.
I am very happy with the entire experience and it was worth the trip. Alan and Candy were great to work with and the selection is outstanding. We will keep coming back here.
I visited the store about 10 times prior to making up my mind to purchase several pieces from the Island Way Collection. The salespeople were very helpful AND patient when assisting me! I absolutely love my new furniture and several people have already commented on its beauty and quality. I could have purchased something less expensive elsewhere, but I wanted GOOD furniture that would last for many years. I highly recommend Leaders for solid, stylish, high quality furniture!
Wanted to give a quick shout out to Melissa for the wonderful Customer Service. She really went above and beyond! Great knowledge, didnt try to force into buying anything, the way she treated us definitely made the sale! We will be back for more! - Gail Diamond
A big THANK YOU to Candy Hodge, the store Manager at the Casselberry store. Over the years I have purchased quite a few items from Leaders, including outdoor & indoor furniture, along with many accessories - all of which I have been very happy with. I recently had to replace the back wheels on an outdoor serving cart purchased 7 years ago, due to normal wear & exposure to rain/sun. When I received the wheels, I tried putting them on myself. However . . . I am definitely not a gadget person & could not figure out all the nuts & bolts & thing a ma jigs :) I called Candy - and as always - she was super helpful & made special arrangements thru the store to have the wheels put on for me. She also suggested that I put some Leaders Corrosion Block on my cart to bring the metal back to life. I took her advice & no kidding - my cart looks like new again even though it is 7 years old.
We were very pleased with our shopping experience at Leaders in Casselberry. We worked with two different salesmen; both were helpful but did not pressure us at all. They have a broad selection and their prices are good. Their prices saved us approximately $1,500 over another store, for identical items. Finally, our furniture was delivered within 2 weeks, and the delivery people were excellent. They unwrapped the pieces outside the house - no mess inside. They were careful not to scratch the furniture or bump the door/walls. They put everything in place quickly, and were very friendly and polite.
We purchased a Kitchen set, patio set and chaise lounge and were very please with the quality of the furniture and fabric that we could choose from. The sales manager Candy was friendly and knowledgeable and very helpful. I would also like to mention the friendly and courteous delivery personnel who were always on time. I would highly recommend Leaders casual Furniture if you are looking for quality furniture and friendly service.
My dad, Bill came in to pick order some furniture. The quality of the furniture seemed to be outstanding. Candy was great to work with and it was delivered faster than expected.
We replaced patio furniture recently and went straight to Leaders because furniture we purchased there 15 years ago was of the highest quality. Our experience at the Casselberry store was very positive. The order was delivered within days, and the employees who unloaded and set up could not have been more professional. We feel like the value for the price was superb and we are very happy with our purchase.
Just purchased the perfect patio set, went in with little information and unsure of what we really wanted. Candy was a joy to work with, she gave us space to browse but always seemed to be right there to answer questions. We love our new furniture and will definitely be repeat customers. Thank you Candy.
Purchased an excellent patio set from Leaders. Great quality and at a reasonable price.Needed service two years later swapped out chair and replaced table glides at no charge.
When we visited leaders casual furniture. We met Candy. Excellent service by Candy. Price is alittle more then we wanted to spend but the quality made us decide to buy. It Also, came with a 15 year warranty and they delivered exactly on time. Thanks Candy and Leaders. Mitch Rice.
We purchased 8 pieces (not counting cushions) of cast aluminum patio furniture from Leaders.When I went to pick up the furniture, at least 3 of the 8 pieces were not of acceptable quality. This surprised me greatly! Obviously no Leaders employee had bothered to inspect the merchandise prior to calling me to say it was ready for pick-up.I was promised by the store manager, Mr. Becker, as well as the regional manager, Eddy, that all 8 pieces would be delivered to me within 10 days directly from the warehouse & that great care would be taken to insure that they were in pristine condition.When the delivery truck finally arrived days later, 7 of the pieces were acceptable, (although not perfect), but on one chaise lounge the metal was actually broken completely through on the seat! I was stunned & outraged! How could this happen a second time? It caused me to question the quality of the furniture sold by Leaders & my decision to purchase from them.Eventually, we did get the final piece in acceptable condition.While the staff was pleasant & cooperative, I caution & warn buyers to be wary & VERY CAREFULLY INSPECT your merchandise before you accept delivery.
Candy from the Casselberry store was incredibly helpful. We are so happy with our purchase. Thanks, Candy! You are awesome!
Leaders Casual Furniture is definitely the place to shop for tropical decor. I have recently purchased a beautiful piece of art depicting two colorful parrots set in an array of tropical foliage. I also purchased a swivel rocker recliner that is perfect for my riverside townhouse den. The staff @ the Casselberry Leaders are very friendly and helpful and always have time for you no matter how long you take. Thank you all for making my townhouse look so beautiful.
We came in and looked around briefly and found what we wanted! Melissa was awesome she was very friendly and efficient, she even sent us a picture of our purchase as we forgot to snap one! Thank you for the awesome service Melissa 👍👍👍
The selection of patio furniture is wonderful--excellent quality and many different styles. Melissa was very helpful in finding just what we wanted. We are looking forward to many years of use for what we selected.
Great experience, my husband and I went to the Casselberry Location. customer service was wonderful Candy H was very helpful and patient with us. We cannot wait to enjoy our new patio set!
Great selection of patio furniture and Florida coastal accessories for the home, priced right. Wish we would have found this store much sooner! Purchased patio furniture and love it. Friendly staff. We will be back!
This has been a horrible experience. Buyers beware. Buying furniture was easy, and the local store staff was great. We bought two aluminum outdoor sets with the understanding that we could come back in the future and get the outdoor chairs reslung with new fabric. Over the past 4-5 years, the frames have held up as expected (they are aluminum and were not inexpensive), but the reslinging and refurbishment we initiated this year have been a nightmare. We spent $1,000 on getting 8 chairs redone. It took about 7 weeks, a long time, but not unexpected. However, the chairs came back with the fabric loose. We sent back four of them because the tension bars were falling out. (The other set did not have tension bars.) They came back with plastic washers in the tension bars, but without the fabric being restretched as expected. All fabric is still loose, but one still had a tension bar falling out. We took it back to avoid more delay, and said they would just replace the chair. That has been weeks ago, and today, the store tells us there is no status update. I didnt mention that a couple of the chairs came back with gouges in the finish. Ridiculous.
I purchased furniture at Leaders 10 years ago. It is all in great shape, but I moved and wanted to change out fabric. For a mere fraction of the cost it feels like a whole new room of furniture. Leaders has excellent customer service and quality merchandise, they will be around 10 years from now!
After 17 years our Tropitone patio furniture purchased at Leaders is still in great condition AND Leaders still has our order in their system to fully help us care for and expand with a new table and umbrella. We traveled from Michigan and met Melissa Dowling. She looked up our order and presented several options. Her excellent customer service was outstanding and very much appreciated. Several specialty questions, answered on the same day. She may be new to Leaders, but a true professional in every aspect. Thats why we return.
We recently purchased several pieces of outdoor furniture. The sales staff was very helpful and patient with our selection process. The product we choose had to be ordered, and came in the time frame promised.Delivery staff was professional and courteous and ON TIME delivery.
Candy was instrumental in helping us find the perfect patio set for our family. Her salesman ship is top notch!!
Beautiful store, great selection and staff was very friendly and informative.
Thanks Candy Hodge for all your help in finding all the pieces we needed to complete our outdoor furniture collection.We appreciate your great service and super friendly attitude.Thanks
I bought a nice set of outdoor furniture from the manager Candy. She was very knowledgeable about the different sets, which was extremely helpful when making my decision.
Great experience. Sales associate Melissa Rivera Dowling. Was knowledgeable and had a no pressure attitude. Took her time to describe the products and was most helpful.
Its a great store with quality merchandise. Final star might be given when Im able to pickup my order and its what I expect.
Customer service and products are quality! Delivery guys are friendly and efficient when setting up products. Thank you, George, for accommodating us with our cantilever umbrella order.
Had a wonderful experience from start to finish. First went to Leaders to just look for a few accessories. Then visited the Casselberry store and had to purchase some furniture. Loved the Whitewash Rattan and the lovely coastal patterns of material to choose from. Got a special order couch recliner and rocker all with coordinating colors. Fits beautifully in my coastal home. Looks like a Coastal Living magazine cover shot. Very Happy with Wandas gracious help and the delivery team of fun spirited, professional men. Great company with high customer service attitude. Thanks so much.
BAD, VERY BAD CUSTOMER SERVICE, PROMOSES ON DELIVERY, EXCUSES UP THE LADDER, MISLED AND REFUND ON CONFIRMED ORDER TAKES TOO LONG, EXCUSES AND NO ACCOUNTABILITY .REGRET WALKING IN DOOR
The best quality patio furniture around with the best price! We highly recommend Leaders! Very pleased with our purchase!
Visited the Casselberry Leader Casual Furniture Store ! We were thrilled with the amount of fabric choices and fabulous touches for our outdoor living space. Aside from wonderful finds we met Candy Hodge our salesperson ! She was informative, helpful and fun to work with ! She truly made our trip from The Villages well worth it ! Thank you Candy Hodge ! We cant wait to get our new furniture !
I ordered a sofa and loveseat which arrived early but the piping was the wrong color. Leaders gave us a loaner until our new set arrived. Our sales person Candy was great and very helpful. The reason for the 3 star is just because of the mix up with the piping, which had nothing to do with the Casselberry store.
I posted a disappointed review recently and was contacted by Tim Newton from Leaders. He, and his team, put a lot of work into a solution and I really appreciated it. Thats five stars to me.
Vast quantity of quality outdoor furniture of various styles. Customer service was and communication were excellent. Would use again.
After a disastrous experience with Ashley furniture, I stopped in at Leaders in Casselberry. Candy, the showroom manager, stepped in and saved the day. Not only was she extremely helpful, she had tons of information. We purchased beautiful patio furniture, delivered on time, and as described. Thank you, Candy! We love our new patio furniture!
Melissa did a great job helping us decide on our furnishings. Excellent selection and terrific service.
Great customer service! So welcoming and friendly. 10/10 would recommend.
We searched every local furniture store for family room furniture for our narrow family room. Returning from a local store on a whim we stopped at Leaders on 17-92 just to see if they had indoor furniture. We struck gold and bought a beautiful sofa, chair and ottoman that just fits perfectly in our room, is comfortable, high backed for watching TV and looks amazing because it matches our newly renovated adjoining kitchen cabinets. Salesperson Barbara did a great job of assisting us with no pressure to buy. We had a slight problem with the crushed velvet on the ottoman and Leaders corporate reviewed it and send a new cushion right out. When picking up the cushion at the store, we found a matching small side chair wed overlooked the first time, bought it and now our family room is complete. I know well enjoy this furniture for years to come (when the cushions wear out, well just replace them!).
Great store, great prices and great products!!! We have been in multiple times and every time the sales reps have gone out of their way to assist us.
Superb customer service, high quality product, and delivery upstairs. Vaileka even brought fabric samples to my home because I could not go into the store. A class act from start to delivery. I definitely recommend Leaders casual furniture. Ask for Vaileka she will take good care of you
We looked all around but finally found what we really wanted at Leaders in Casselberry. Alan and Candy were really helpful in showing us their great coastal furnishings and accessories.
When I first spoke to Candy at Leaders I knew her experience and willingness to help even after I told her my sling chairs were purchased in 1997. But she said no problem and we went to work. 1997!We work out everything over the phone. I sent pictures of what I had and told her which fabric I wanted to re-sling the chairs, lounger and ottoman. She gave the me the cost of the fabric and the cost to refurbish the chairs with the new slings.She kept me informed about the process along the way and the day she called to tell me the chairs were done I was a little worried how they would look. Arriving at the store I was pleasantly surprised. They were gorgeous!! When installing the new fabric they made the frames sparkle like new.Candy did tell me, when she sells these chairs she doesnt expect to see the purchaser again because that style lasts for ever. Thankfully, Leaders Casual Furniture (along with Tropitone) have been here in my area for a long time and theyre glad to help!Still lots to do in the back yard but those chairs were the most pressing and now we can move on to the real heavy lifting of creating a great backyard.Thank you again Candy! Hope to see you soon, because well need more furniture for that huge patio!Many, many thanks, Candy, Leaders Casual and Tropitone!Now Leaders Casual, give Candy a big raise!!Saralinda and Richard PottsAltamonte Springs, FL
We purchased a patio furniture set with the help of Wanda the beautiful sales associate at the Casselberry location. George the manager at the Casselberry location was phenomenal. Thank you Leaders Furniture for an excellent experience and our forever furniture.
We purchased our patio set and pool lounge chairs from the Casselberry Leaders Furniture Store. The store is packed full of great stuff - furniture and decor items for both indoor and out. The quality of the furniture is really great and the selection of stlyes and fabrics is outstanding. I cant wait to buy more stuff!
Melissa was very helpful and pleasant. I love this place
Excellent prices and selection. Candy was amazing to work with.
I have bought quite a few times from Leaders Casual and I have never been disappointed. Not in quality or delivery! I would highly recommend them!
Melissa and Candy were excellent in their customer service while choosing my furniture and accesories. It was just what I was looking and I got discounts!!