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Life Storage - Cedar Park
2440 W Whitestone Blvd, Cedar Park, TX 78613, United States
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Life Storage - Cedar Park
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Ki
Review №1

This place is well maintained and I have not had any issues whatsoever. I did switch from a 10 by 10 to a 10 by by 20 and the process was very easy and the guy at the front desk is awesome!

Sa
Review №2

Used this place to store stuff until we found a house. Everything was always clean. Terry and staff were really friendly and accommodating. If we ever need to rent space again we will surely come back.

CM
Review №3

Mr David is awesome and really funny! He made our rental the easiest! Paperwork and actually getting our unit was super simple. This location is great at communicating if there is anything wrong - my lock was unlocked and I got a call to let me know. The unit hallways are always clean and it’s easy to get in and out of there. I would definitely recommend renting a unit here!

Jo
Review №4

Great staff. They are friendly and very helpful. The facility is really clean and the climate controlled storage units were truly climate controlled!

Ro
Review №5

The staff and facilities at Life Storage on West Whitestone in Cedar Park are top notch. Terry Woods and the others do an excellent job with customer service. They are friendly, responsive, and very professional. The grounds are always clean. They go out of there way to say hello and make sure all is good. They are very understanding of my storage needs.

Ne
Review №6

I had a great experience signing up for a storage unit with Terry. She was incredibly helpful, answered all of my questions, and went above and beyond making sure that I understood the service and that I was happy with the storage facility. I highly recommend storing at their location on W Whitestone.

Wo
Review №7

I have used storage facilities of one kind or another for decades. Never have I experienced such a fantastic level of customer service as I have from Terry and David at Life Storage Cedar Park!!! They have bent over backwards to ensure that I was a very happy customer. If you can get a space with these guys, you will not be disappointed!

Ir
Review №8

Terry provided exceptional support and customer service to me. I was looking for 2 units to rent, but I needed them at flexible dates. Shes been extremely helpful, advised me on the options I had to make this happen and Ive left extremely happy. Great location too.

Ga
Review №9

Terry is such a sweetheart in getting us set up with our storage unit. Went out of the way to make sure we got everything from A to Z. I would recommend my friends and family.

Da
Review №10

Terry Woods was absolutely amazing and went above and beyond to help us! We bought a unit from auction and the gate continuously was malfunctioning (codes never worked) and she was always there to let us in, even provided her personal number to ensure we were able to be let in whenever we came to pick up our things. Not only was she extremely helpful and patient, she’s super friendly and welcoming!

W.
Review №11

Absolutely awesome experience!Terry took cate of me the moment I walked into the office. She personally took me to see various units and took time to allow me to consider what would work best for me. She even helped me set up the rental details and offered various suggestions that I found extremely valuable. The facility is very clean and I felt like family when I left! Cannot recommended more highly. Thanks Terry for the customer service that is not common anymore in our society.

Je
Review №12

This THE BEST storage facility I have ever had! The customer service is what sets them apart from the others. In a world where customer service is quickly dwindling, this business is stepping it up! I make my payments online, and Terri, who I believe is one of the owners, has helped me out on several occasions whenever the website is not working properly. She goes above and beyond by looking into the matter at hand, followed by calling me back when she says she will. She even remembers to call me the next day to make sure my payment went through. This is not something she has to do. As a matter of fact, a couple of times, if she wasnt helping me, my payment wouldve been late, resulting in late fees. I believe the late fees would result in her business to make more money, however, they would rather have happy customers. How refreshing!Really, if you need to pay for a storage unit, THIS location is the place to go!Thank You Terri at Life Storage!!!

Ko
Review №13

I have had tremendous customer service since being with lifestorage. Terry and David have both been very pleasant and helpful. I highly recommend their location on whitestone blvd. In cedar park. The units are clean.

Gl
Review №14

Your company was one of three storage places I called seeking to rent a unit. Your company was the only one that returned my call. I made arrangements to come finalize in person having the unit. Terry was the young lady that took care of all things when I arrived. All the paperwork, setting up the contract, purchasing the lock making sure the code she gave me was opening the gate. And then she drove me around the property to the building our unit was in. Terry made sure I knew everything about the rental process and about insurance before I signed any paperwork or made the first payment. The first day we moved belongings into our unit Terry came by and offered cold water for everyone that day. I had to come by the next weekend to purchase wardrobe boxes. Terry sold them to me with a discount that day. This has been a good experience for us in a stressful time. Thanks Terry!

De
Review №15

Terry was awesome! She stayed late to assist me with a storage. I appreciate her great customer service. Thank you again Terry!

Jo
Review №16

Terry and everyone up there are awesome! They are ALWAYS helpful and Very very nice. I cant imagine a better place for storage. Even though its close by, Id be willing to drive an extra 50 miles to come here if I had to.

Sa
Review №17

Today we went to Life Storage to get an estimate and have a look at the units. We were absolutely impressed by the customer service Terry offered to us. She was amazing! Thank you so much for your help.

K
Review №18

Terry was so helpful with selecting a storage unit. We had to reserve a unit quickly due to our home flooding. She helped us pick the right size for the right price. She even picked the perfect unit to avoid moisture related issues. Thank you so much for your help Terry, we really appreciate your kindness!

An
Review №19

Rented the utility van to move a washer, dryer and refridgerator. Great service from Terry! She was kind and cordial through the whole process and made sure I was good with the rental. Excellent service and useful van!

ju
Review №20

I would highly recommend this storage. This is the second time I have rented a storage unit and it exceeds my expectations. Terry is amazing and answered all my questions. Great customer service! As well as a very clean well light easy to access storage units.

Ma
Review №21

Terry was extremely helpful in arranging my storage space. I had selected the wrong type of space when I reserved it online and Terry called me to confirm my reservation and actually guided me to a space that was better suited for my needs. I have had to go back a few times and Terry has always remembered my name and helped with any currently needs I had. A great experience!

Mi
Review №22

Terry Woods was extremely helpful and professional. I was very pleased with my experience while in the office this morning. I would highly recommend using Life Storage!

Ll
Review №23

Terry was so good to us! Always trying to help with our storage and always offered us water. She is a credit to life storage!

Fa
Review №24

I had a great experience with this Life Storage location. Terry helped me get set up with multiple units. She was very helpful, very polite, and was very accommodating. A big reason why we went with this storage facility was because of how helpful she was. The units are very clean and easy to get in and out of. Theres enough driving space for a moving truck to get around easily as well. I will definitely continue to use this facility for whenever I need to put things in storage.

Pe
Review №25

Terry was amazing! Very knowledgeable and friendly! Thanks for all your help today Terry!

Ma
Review №26

Terry Woods was especially helpful, kind and professional. I will definitely recommend this location to anyone I know looking for storage. It is also clean and well managed.

Me
Review №27

Very nice lady that works there is always helpful. Storage is convenient and accessible. The facility is secured with proper fencing and access gates.

Ke
Review №28

I mostly work with Teri at this location and her service is top notch. She is very helpful and I recommend this location.

Jo
Review №29

I use life storage 2440 West Whitestone blvd in cedar park and I couldn’t be happier with the service and my storage unit and also the spot for my trailer. I will be using them for a long time. The prices are great and very helpful. I highly recommend them for all your storage needs. 5 stars!!!!

Ha
Review №30

David was awesome!! Clean and efficient place

Me
Review №31

Totally recommend this location if you need to store your items! Everyone in the office has always been so helpful and quick to respond. They go the extra mile and that was very much appreciated!

Ja
Review №32

We have used Life Storage in Cedar Park 2x now. Dealt with Terry each of those times, and I cant say enough about how great the place is run. She actually takes an interest in the customer, and is great to chat with. With what seems like a million choices for storage now, Terry has earned our business for whatever need may arise in the future. East to set up, easy to deal with, secure property and fantastic service. Much thanks to them! 🙏

Pe
Review №33

We have always been happy with the service there. Terry who is in the office there has been friendly, courteous and always helpful.

Aa
Review №34

Today my wife and me came in looking for a 10x15 unit, we had been to many places before and none had anyone like David Parker! He is amazing so kind, funny,and very informative. The facility is very nice and clean, prices are reasonable. Security was my big thing but they have many cameras and the security gate that you can only access with your code. But again what sold us was the nice staff, David Parker is amazing and needs a raise!!! Thank you so much David Parker!!!

Ch
Review №35

We love using Life Storage. Their customer service is amazing and is the reason why we continue to use this location. They are known for treating their military and vets very well and they do offer great discounts for their active duty military. I definitely recommend this location for all of your storing needs.

Ti
Review №36

Terri was SUPER nice and patient while I had to work out a few changes in regards to the rental van. It is always so easy and convenient!

Ju
Review №37

Working with David to secure storage for our boat was easy and painless. He was very kind and had a great sense of humor.

Ta
Review №38

Terry Woods was absolutely amazing! She was extremely personable and a wonderful caring person. Personified excellent customer service!

Ti
Review №39

Thanks David! I feel safe leaving my items here at Life Storage. David was able to answer all my questions. I’ll update as I go along. Thanks!

Ta
Review №40

We had a large unit here for 8yrs. We just changed units to a smaller one this week, and Terry Woods made the transition go very smoothly. She showed us the new unit and was very friendly and helpful in getting us settled. The paperwork went quickly and efficiently. She truly made the experience less taxing. We enjoyed working and doing business with her.Thanks Terry for all your help!!!😄😄😄

Co
Review №41

Have had two units here in the past year . It has been a great experience so far. Terry’s great, super kind, knowledgeable and always offer me a bottle a water! I wouldn’t go anywhere else to store and keep my items safe.

Le
Review №42

Terry was very helpful and very personable! She went out of her way to help! We really appreciated her!!!

Da
Review №43

A+ customer service. Terry is always willing to help.

Tr
Review №44

I have a condo in Lago Vista that was totally damaged during the freeze and will need to be completely redone, so I had to find a place to store what was salvageable of my belongings. Living 3 hours away I was very discouraged in trying to find a unit due to so many having the same issue as me in that area, and then I called Life Storage and spoke to Terry and she was the empathetic and kind person I needed to talk to at that moment. We talked for a bit and her friendliness and willingness to help made me feel like I already knew her. Terry was able to set me up in the perfect size unit with someone moving out that day, and when I met her in person on Saturday morning she was so nice and accomodating that I couldnt have been more appreciative. The move to the unit went great and I was relieved to be able to get that part of the condo mess taken care. I cant thank Terry enough for her incredible service and kindness! Terry is truly a gem!!

Ja
Review №45

Staff were friendly and helpful. Most especially Terry W. I had multiple occassions of seeing and interacting with Terry as she made her rounds and completing task around storage facility. She would always stop when I was at my unit and ask if I needed assistance. She always offered water. And went out of her way several times to make sure I had everything I needed to accomplish my task at the time. Terry is the main reason I would recommend Life Storage to anyone looking for a clean, secure property with excellent customer service. She is Top Hand! Im very grateful to her. Her enthusiasm and honest sincere personality goes a long way in creating a satisfied customer. As well as a Life Long advocate for Life Storage. Thank you Terry! Thank you Life Storage!

su
Review №46

Outstanding service from Terry and the guys. Terry was such a pleasure to speakto on the phone to help arrange our storage needs. She was able to find a unit that would be close to where our moving truck would be parked. When we needed to add climate controlled storage they were able fit us in a unit that was close to our other unit. We appreciate how quick they were to respond when we first reached out and only have had an excellent experience. We have noticed that Terry does go above and beyond, you will see her driving around the property and stops to ask if you need bottled water or if there is anything she can assist with. This was my first experience with a storage facility and she set the bar high.

K
Review №47

Always great service from Terry and Mark! They take great care of you and keep an eye out for you when you need a new or another unit. Great follow up and communication at all times!Thanks Guys!

J
Review №48

Highly recommended! This is the 2440 W Whitestone Cedar Park Location and Terry Woods is so helpful and great customer service. The facility is very secure and clean as well.

Fr
Review №49

Very clean, well-run storage facility with good security and climate controlled units available, conveniently located off 1431 in Cedar Park. Terry and David are very helpful and friendly and made the move-in process quick and easy. Including temporary placement of a PODS container in the secured area for move-in, an option that is not available at many storage units out there. Strongly recommended!

Jo
Review №50

The manager of Life storage #474 Terry Woods has been very helpful to me . She is one cool lady.

Mi
Review №51

A good place to store your belongings

Ku
Review №52

Life Storage is an excellent facility that is maintained in top condition. David and his team go way beyond to meet the needs of their customers. For example, I just received a call from the office asking if I was missing a small key. Turns out our mail box key was dropped on the ground and turned into the office. The staff called customers until they reached me. Kudos to Life Storage and their “go beyond” team!!

Da
Review №53

The best customer service!

Je
Review №54

Terry and Mike made the check in process seamless. Both were very friendly: family-like. I would highly recommend this storage facility.Update: Upon my late return to Austin, Terry was empathetic and very helpful in meeting my needs during the closing out of the unit. Both staff are extremely friendly, generous, and professional. I have recommended this facility to my friends and will use them again without hesitation.

Sc
Review №55

Good experience with this Life Storage location. The hallways and elevator were always very clean and well lit. Super easy access from 1431 and the entry/exit gates always worked flawlessly. Staff very helpful and friendly.

Ja
Review №56

We had a great experience at Life Storage on 1431 (Whitestone Blvd.) in Cedar Park. Terry W. was outstanding. We had never rented a storage unit and she made it super easy. I would highly recommend this location and I would give the whole experience 5 stars.

Am
Review №57

David was efficient and very helpful!

KN
Review №58

Locate is great for we need and staff was very helpful. I recommend this location.

Do
Review №59

The staff was friendly and the facilities clean, I would use again in the future

Be
Review №60

Customer service is second to none!

Kr
Review №61

Great folks... cant say enough for Terry Woods!!! She was so helpful as we were moving from a smaller to larger unit here. Dont look elsewhere!!!

Ac
Review №62

Terri is just wonderful. She is so helpful. And she has wonderful customer service!!!!

Ga
Review №63

Terry was very informative and very helpful:)

Ch
Review №64

Terry and Mark are fantastic. They have great attitudes and are always in great moods!

St
Review №65

I had the pleasure of meeting Tom Orozco. He graciously helped my friend move into a unit when I was unable to help her. He totally helped her unload her truck and move her stuff into a storage unit after recovering stolen items from an unwanted house guest in her deceased husbands home. This was a difficult time for my friend but Tom made this an amazing day for her. Thank you Tom! Thank you from the bottom of my heart!!

Me
Review №66

Life Storage #474 and specifically their associate Terry are absolutely FANTASTIC! Our business ships multiple products to our unit at this location weekly and Terry takes the time to accept the packages, take them to our unit and places them in it neatly and respectfully. This facility deserves a minimum of (5) stars and if there were a higher option I would select it. Thank you Terry and Life Storage #474 for your wonderful service.

Sh
Review №67

They were fast, friendly and efficient. Terry Woods in particular. I bought some boxes and she pointed out the starter package would get me more for my money.

Jo
Review №68

Terry was amazing in helping me orchestrate my storage experience while moving from out of state. I highly recommend them as terry and mark do an amazing job

Cr
Review №69

Great experience. Really good prices, and amazing employees

De
Review №70

Terry and David worked wonderfully as a duo helping me. David kindly showed me to my storage, and Terry was amazing in helping me get set up. She was very informational, and was very thorough in making sure everything was the way it needed to be for both parties. Pleasant experience to say the least, thank you.

Ki
Review №71

Ive had need to store various household items over the years. The people at Life Storage Cedar Park are friendly and professional. I highly recommend.

Vi
Review №72

Great, helpful people. Good prices. 👍👍

Ne
Review №73

Great service, very respectfully and helpful

Ka
Review №74

Really great storage facility. I always feel safe when out there, and the people who work at this location are lovely. Terry, especially, has wonderful customer service and has really come through for us with her problem solving skills. Very happy customers!

An
Review №75

We’ve had two units here fir years. Friendly, Nice, convenient and clean!

nw
Review №76

Amazing service from David every time!!

ve
Review №77

We have always done business with Life Storage because they are professional and efficient, not to mention convenient. We knew our personal items were secured in this location!

Ma
Review №78

I went to get moved in, Terry Woods was very nice and had amazing customer service!

Ra
Review №79

We had a great experience at Life Storage. The associate manager Terry Woods was super friendly and made the process easy. Definitely glad we chose this place for our storage unit.

An
Review №80

I love this Life Storage location! Its convenient & super clean plus the unit rates are affordable. But the best perk is that the manager Terry is extremely helpful and kind hearted! I always know that my stuff will be safe and secure. And if I ever need any help with anything or have questions, Terry is there for me. Thank you Life Storage & thank you Terry!

In
Review №81

Shady business. Shady management

Jo
Review №82

Excellent service by Miss Terry!

Th
Review №83

Manager David and Assistant Terry are terrific people. The storage industry isnt necessarily the first industry one thinks of when discussing customer service, but renting two units at their location has been one of the bright spots of our move. Thank you both sincerely!

Mi
Review №84

Terry Woods, associate manager at the Cedar Park location was fabulous to work with. Pleasant attitude during our hectic move from Houston to Lago Vista. She made the experience of getting our belongs into our storage unit easy and pleasurable. Thank u Terry!

Jo
Review №85

Terry and Mark were awesome!

ma
Review №86

So very friendly, helpful people. Clean sheds. Terry Woods is the best!!!

Ph
Review №87

Safe, well-lit, clean, pleasant staff. 5-year customer.

Ka
Review №88

We came in wanting information about renting a unit. Terry was the only person there at the time. She greeted us professionally and was very friendly. Terry was knowledgeable about the storage units. She helps us by teaching us things we didn’t even think about. We were happy to wait while she managed the phones and never skipped a beat or lost her professional attitude. We are so thankful for having her help us that day. Thanks to her we will be back when the time comes to rent a unit.

Pa
Review №89

Terry Woods is the number one reason I love Life Storage. She’s courteous, thoughtful, helpful... We have so many choices for storage, even less expensive places that are closer to our new home, but we chose Life Storage for their cleanliness and ease of use. We stay with this location because of Terry.

Al
Review №90

My husband and I have had a storage unit here for about a year now after moving for SC. Terry was so accommodating when we needed to downsize our unit. I will definitely let our friends and family know to come see Terry for their storage needs! Thank you again Terry!!

Gb
Review №91

Definitely more than a 5 Star experience. They are so helpful, friendly and patient. The facility is clean and neat. Would highly recommend to anyone. Terry is particularly awesome!

Z
Review №92

A must for storage company if your in the Leander/cedar park location!! Prices are fair, units are very clean and security is good!!! Management is totally awesome associate manager Ms. Terry Woods made sure I was well taken care of even offered bottled water and kind words!!! Please go checkout Life Storage at 2440 w. Whitestone!!!

El
Review №93

Tim Reed took care of my paperwork while signing up for a storage unit. He made sure that I understood all items in the contract and explained politely if I had a question. He took the time and was very thorough. He was very well prepared with all the paperwork and the options open to me to complete the transaction. His friendly personality made me feel very comfortable and trusting. I am very pleased with our initial meeting and am looking forward to the use of this facility to store my furniture. Thank you, Tim Reed and Life Storage.

my
Review №94

Every time Ive went to the location to make a payment or had questions Terry, has been amazing. She is always very motivated, and full of information, she definitely makes my whole experience fun and great. The store has the employee of the year in my opinion.

Ma
Review №95

We are selling our house and putting all our belongings into storage, we needed to figure out exactly what size units we needed and how many. Terry took the time to show us the units that were available and made every effort to ensure they were in the same building. Meanwhile, the flow of customers never stopped and she never skipped a beat helping not only us but all the other customers. Customer service and professionalism at its best. Thank you Terry!!

To
Review №96

Great location for me. Plenty of cameras and climate controlled units of all sizes. Terry showed me several units to choose from which helped a lot. Rates are fair. All in all a great place to rent a unit from!

Na
Review №97

I had a great experience. Terry was excellent and allowed me to look at the unit to make sure it would work before I rented it. Access is also really easy.

nc
Review №98

My storage unit had closed in another location, so I was advised to go to this location to rent another. They were very helpful. Terry help me with the paper work showed me a new unit, Even made sure my new unit was cleaned. I was able to move right away. I would recommend this place to my friends.

Ke
Review №99

Great customer service! Worked with Terry Woods with an issue I had with my truck being broken into and loosing my unit keys and access code. She was awesome in helping me out. Made a stressful situation for me simple and seamless! Thank you Terry

Ke
Review №100

So pleasant and welcoming they were. They showed me my space and made renting so easy. It was a delight to be welcomed by Terry Woods and the other manager there.

Information
21 Photos
100 Comments
4.7 Rating
  • Address:2440 W Whitestone Blvd, Cedar Park, TX 78613, United States
  • Site:https://lifestorage.com/storage-units/texas/austin/78613/474-in-cedar-park/?utm_source=google&utm_medium=maps&utm_campaign=GMB-TX-474&utm_content=website-link&howheard=IGB
  • Phone:+1 512-707-8141
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:8:30AM–5PM
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