“I am pleased with the way I was handled by Dr Kay Kochman. I look forward to seeing her again. I also recommend others for audiology services at Tri-City Audiology”
With a brief waiting time at the office, I met with audiologist. I had gone there to correct my hearing aids which was promptly done. I also asked for suggestings to keep behind the ear hearing aid from falling out when one takes out the mask. They showed me two alternatives that can help.I have been using this office for hearing solutions for past 10 years and have found them to be competent.
Friendly staff great services. They recently moved to a much larger space which makes it much easier to accommodate wheel chairs etc.
Excellent service by the team, just had audiology for my kid.
I was very pleased with the process and happy to hear I could use only 1 devise to aid my hearing in the left ear. I was fitted for an ITE device and happy that part of the costs covered some insurance. It was a pleasant experience with Kay
Hearing is important and this business knows how to give you back that gift. Excellent staff
Kay was great....She explained everything well with no push to buy hearing aids...no mention of pricing at all...I will definitely go back next year....Thanks....
I’ve been going here for about 24 years and I’ve always felt informed, safe and taken care of. Dr. Dave McBride has been the best to work with all these years. Two years ago, I moved out of state and I still come back to him because no one else compares. Thank you Dr. Dave for everything!
Ive worked with Kaye for years and appreciate her professionalism and patience. The company Phonak do not read her clear instructions/notes that she put on the paper she sends to them so leads us to have to send the hearing aids back. The office is clean and neat. Staff is friendly and acknowledges you right away with a smile. Thank you!!
Fast thorough friendly. would recommend.
My one year old aids have never worked better...Kay should have adjusted them in the first place...blue tooth is especially helpful...makes my cell phone useful!!
We were able to get a small microphone that connects to my husband’s hearing aides. I can wear it or it can be connected to his cell phone.Thanks to Kay for getting all these devices hooked up.
Great efficient service and listened to my requests.Very happy with my new hearing aids.
Dr.Kay, she is very friendly, patient and knowledgeable. Because of her, I can find the right hearing aids for me. She knows her stuff really well.Thank you so much.
I was very pleased with the comfortable testing and lengthy discussion about my hearing and possible solutions. Not a hard sell as extreme marketing sites.
Very friendly staff. Dr Kay was great, really knows her stuff. Went in for a hearing aid tuneup and cleaning. Very happy with the results. I’ll be using them again.
I was seen by Kay at Tri-City.My experience was a perfect one. I was due for a new hearing aid. I was tested and fitted for a new aid that contained all the latest technologies. The hearing aid was in before the promised date and I could not be happier.Thanks Kay and Tri-City for your fantastic service!
The most positive experience from the time that I called and spoke to Karen Wickens to make my appointment and her friendly assistance in walking to the court yard to find me as I was lost. Dr. Rachel Waite is an amazing professional very kind and honest.If I could rate them 10 Stars I would.
Drove 30 miles to my appointment and found out they double booked me. No one bothered to let me know and wanted me to rebook.
I have been going to Tri City for approx.. 15 years. I purchased a new pair of Phonak Virto bluetooth hearing aids. I got personalized service from Ashley, the staff and a great price. You cant beat that anywhere. CM🎣
I have been going to Tri-City for many, many years. Everyone I have dealt with over that time has been kind, knowledgeable and extremely helpful. I trust them to have my hearing as their top priority.
Dr. Kochman has provided wonderful care. I recently lost a hearing aid, she supplied me with a loaner, and the new came in quickly. I am so grateful for her attention and expertise. Office staff is excellent as well.
Tri-City Audiology is just a fantastic and friendly place to ensure yourhearing is squared away
Rachel explained everything about the testing and the hearing aid process so I felt very comfortable and understood everything. Very knowledgeable.
I make my living on hearing what is said. Kay did my hearing test and gave me the results back immediately in my first appointment. She worked with me personally and I highly recommend her.
Received detailed info on my hearing test. All questions were answered, gave me ample time to discuss results. Easy-going atmosphere with each step of process explained.
Excellent service for obtaining top quality hearing aids suited to fit my needs and budget. I have been helped by Kay Kochman, Doctor of Audiology, for my last two sets of hearing aids. She tailors my hearing aids to levels that are comfortable to my ears. I am always amazed at how well she does this. Totally satisfied.
I have been seen at Tri-City three times and it has been a great experience each time. Friendly, helpful front office staff. Rachel is extremely knowledgeable and made me feel so comfortable asking questions. This last time I met with David. He was so thorough and extremely nice.
Friendly staff and overall average/good experience. I was told to bring somebody with me to help with their assessment of me. I have been wearing hearing aids for a long time and have never been asked to bring a family member before. I was intrigued to find out what they would ask so I asked my husband to join me at the appointment per their suggestion. They did not ask him a single question so I really dont know why they suggested that I bring a family member along?? Nothing was stated to either of us regarding why he was never asked any questions or why he was requested to join me either. I also did not ask.
Rachel did a great job of explaining getting hearing aids now versus waiting until my hearing declines even more. She was very understanding of the cosmetic importance of the hearing aids for me.
Great people . Always take great care of you!Love Dr Kay!
Dr. Kochman was very thorough. She took the time to explain the process and how to use the new instruments.
I’ve experienced great service for several years, and a recent need for special, prompt service was handled expertly and promptly
Kay is always great! I always leave there better than when I came in!
I have been going to Tri-City Audiology for more than 10 years for treatment of my hearing loss. The hearing aids, service and yearly check ups are of the highest quality. I have always experienced professional consultation and treatment. I highly recommend Tri-city Audiology.
Great staff from check in to testing. Rachel Waite is excellent. Highly recommend Tri-City and Rachel!
The people at Tri-City Audiology are fantastic. Helped me to get exactly what I wanted in hearing aids, as well as helping me to reprogram them along the way.
My visit to the Chandler office was professional and pleasant. My needs were addressed and taken care of very well. I will continue to see them as needed.
Visit was excellent. See within 10 minutes of appointment scheduled. Hearing audiogram completed with no problems. Problems were detected by my audiologist. Aids to be returned to Starkey for repairs. Loaner aids were provided since both sides were returned to manufacturer. Even provided with a pair of replacement batteries since my battery supply is a different size. Awaiting return of my aids from Starkey and resetting with my phone. Loaner aids are a welcome touch.Still excellent even with all the pandemic complications. My Starkey aids still going strong after 5 years. Kay Kochman ran my annual audiogram and verified my hearing is not degrading. Another professional visit! Thanks to the staff also.
Easy to work with and quite efficient.
Tri-City Audiology is fanstastic. My hearing aid was not working and I thought it would be expensive to repair. When I called, the receptionist suggested that I have my hearing checked to save on a separate visit to repair the hearing aid. I am so glad I did! Kay Kochman is fantastic, extremely friendly and helpful, not anything like the audiologist I had seen two years prior that I did not like. Kay got my hearing aid working, (yay!!!) did my hearing assessment and made some great recommendations. She also made some adjustments to my hearing aid settings that the previous audiologist said were not possible. I highly recommend Tri-City Audiology!
A wonderful organization. I have really appreciated their professionalism and expertise. I would recommend 100% to anyone considering going there.
Best people and service. They treat you like fam3
I have been working with Kay for about 5 years. I have always been professionally assisted and I have found the office staff very helpful.
Very professional. They really do a great job of centering you.
Tried for over a week to get an appointment at this location for ear impressions. Submitted 3 requests via the online appt request tool on their web site and didnt receive a single call to actually schedule anything! Not a good way to treat perspective patients! Looking elsewhere.
We had a wonderful experiance here. My wife and I are blessed that we found Tri-city. Everyone there was so nice. Going out of their way for us. They work hard for getting our insurance. They got us the rechargeble ones that work so good.she can here birds and chimes when keying in her security code which she never heard before. We are blessed to have found Tri-City
Excellent facility, staff friendly and competent.
Mary Kay is a very knowledgeable and experienced audiologist. I was near completely deaf and thought I would need cholear or some other expensive ($150K+ for cholear) surgical implants. In less than 30 minutes she turned on the hearing aids determined by the audiogram results and it was as if I had been brought back to life! I had had hearing damage and wore a hearing aid since 1992 courtesy of the US Navy but now, with 2 I have binaural hearing for the first time in 25 years.
I have been seeing Kay Kochman for a number of years now and I am very confident with her diagnosis. There is no pressure to purchase any hearing devices.
Karen and the doctor very very kind, the doctor answered my questions in detail today I was very satisfied with your services E zamora