Best experience I’ve had buying a bike. Alex and Carlos were super helpful. I felt like I asked too many questions, but they were patient and had no problem answering all of them. I definitely will be back.

Bryce talked to me strait forward didnt charge me for things I didnt need. made good suggestions and had solutions for my issues . didnt over promise but definitely over delivered. I will be doing all my service with him from now onP.S. House in parts is super knowledgeable and helpful I order all my parts from him. and he is always a great source for knowledgeable information about my bike

I worked with Mandi and her team to purchase a bike from their used inventory, they made the whole process easy and quick. They were very friendly, took the time to show me around the dealership and also introduced me to people in each department. The whole staff there is great friendly and happy to answer any questions. Would defiantly recommend this dealership to anyone looking to buy a new or used Harley.

“Picked up this white chocolate beauty few days ago! This crew of workers are very professional and friendly! They constantly make you feel at home inside their dealer and hold a good (non BS) conversation!”Thank you H-D Chandler Employees!-Benny

Came in, got quick response, got the part, had a little chat, checked out, always a great experience. Sometimes wish i bought my bike through Chandler HD...regardless, you treat me as if i did...appreciate that!

I visited Chandler Harley Davidson several times before I bought my bike and several upgrades and clothing. The staff is very knowledgeable on what you may want and needs plus they are always there to answer your questions. I will be taking my business and have recommended them to my friends.

Ive wanted a Road King forever, my first bike was a Dyna Fat Bob. Mandi helped me and found me a new 2021 Road King on trade for my Fat Bob. She worked and pushed and wiggled until she found a deal I could afford, and then continued to work and push that deal to make it not only affordable, but irresistible. She had help from several other members of the staff to see it through, and I thank each of them as well. Josh in parts, Carl, sales manager, Daniel in finance, and a pleasant young gentleman whose name i cant remember but whose beard was fantastic, a newer member of the sales team shadowing Mandi to learn the sales game. There was actually a moment where the deal seemed dead and he noticed a different bike that would suit my needs and might save the day. It did, and Mandi seized the opportunity to get me on the two wheels that I wanted to leave on. This all happened on the day after one of the worst days Ive ever had, and gave me something to look forward to; turning my bone-stock 2021 Road King into the savage monster that will bring a smile of grim satisfaction to my face as I carve miles into the roads of the countryside. Many thanks to all, especially Mandi.

I love this place and everyone in it. Thank Mandy for all you help. We selected our dream bike and love it. You and everyone there is awesome. Cant say thanks enough.

Had a very positive experience dealing with Rick! He was very responsive and helpful, I would highly recommend!

“This is my first Harley purchase, I am not new to riding but its been awhile. I went in to look at bikes about 5 times and Mandi and Hunter were always so friendly and knowledgeable. I think I sat on every single bike and they were all a little bit to tall for me and I wasnt finding just what I wanted. Last time I went in I sat on my bike and it just felt right, Mandi and Hunter were really good at helping me pick the right bike that fit me and my budget. I am very impressed with the knowledgeable sales associates and most of all their professionalism. I am out riding now and loving life!! Thank you Chandler Harley ”

Very helpful. I told him I wanted to spend some money and he obliged.

“I have a medical problem with my wife so I cant wait for service. Chandler picked up the bike and did my 5000 maintenance. They brought the bike back as clean as it left. Charged a small fee for delivery but it was worth it. Will continue to use Chandler HD for all my bike needs. Bryce was very helpful and understanding.”

Good selection, nice staff💯 LETS GO BRANDEN 🤬💯💯

Chris, Josh and Daniel, I could not he happier with the knowledge base and service levels I have received thus far. The Chandler Harley Davidson team worked together to make sure my purchase was complete in every possible way. The ease of sourcing the perfect bike to offering customization and out of state delivery to my home. Thank you for everything CHD team - you are the best! Gary Carlson

I am very thankful to Chandler Harley for their help and support while trying to deal with the insurance company jerks... These guys knew what I wanted to do and held that line even when the INS jerks were trying to push a different direction... Its my bike, and its my decision! And these guys were there to help. My Road King is back home, it runs great and is looking good! RC.

Mandi and all of her team mates were great to work with. I told Mandi what I wanted and how much I expected from my trade in and she made it a GREAT experience. She was very knowledgeable and had answers for any and all of my questions. I never felt any pressure the make a decision nor did I ever feel that I needed to hurry up and make up my mind. This was a wonderful experience and I already feel like a member of the family. Kudos to all of the team members that I worked with at Chandler H-D.

RUDE SERVICE REPS. Purchased my RoadKing Classic in 2007 at Chandler Harley. I have used their service center many times with great professional service. The current crew is rude and makes you feel as tho you should go elsewhere, so I did, I now travel to Tempe for great friendly service.

This was my first visit to this Harley location. I was immediately greeted by a friendly staff member, and was asked if I needed assistance in every department I walked through. The best was was the inventory, they actually had lots of bikes in stock to look at!

My 2018 Electra Glide that my son has had a nail in it he contacted Chandler and they were able to schedule a time for pick up at his home-We have the tire program and there was a mix-up on claim submission upon paying for the repair out of pocket I was informed by Bryce that it was the dealerships fault and the entire process of a new tire cost would be refunded- So my son has his 18 Electra Glide back with a new tire and NO out of pocket expense- dont think any other dealership would have made it right to this extent! Thank You

I brought my first Harley here friendly people good service.

I highly recommend the service department. I always take my motorcycle there to get serviced. Im never disappointed! The rest of the staff is very knowledgeable. Ill be upgrading when the time is right to purchase my next Harley Davidson

“We received impeccable service from the first phone call with Rick until my husband rode off with his bike. The knowledge each staff member has in every department we visited was incredible. Its not only evident that they care about what they do, but they care about every customer too. A HUGE THANK YOU to Rick, Dan in finance, House, the wonderful girl who helped with the merchandise, and the kid who spent all the time he did on detailing the bike - it is Gorgeous!”

Walked in to talk numbers with Brett. He was super informative on what was what and didnt once try to persuade me. Walked out signed to a bike and just waiting for delivery of it now. It wasnt a high dollar purchase by any means and their still willing to work with me to pick up my trade and drop off my new bike. Thanks Brett for everything. Super excited about the bike and cant wait to ride

Great place just need to work on hold time on ph was on hold 20 minutes before I gave up and called right back and then got through otherwise great bunch had my parts and very helpful

Let me start by saying that the sales person Brett did a great job. How ever the sales manager Josh was completely inept. If you are looking for a straight up deal you wont get it here.After being lied to repeatedly I just moved on to another dealer where they care about every deal like it was there last. I wish I could leave negative stars these people dont care about your business.

My bike broke down during a 6,000 mile trip and the entire team there was incredibly helpful and invested in getting me back on the road, which they did. It seemed like someone from every department was doing what they could to get me going again. The entire staff was great - all friendly, saying hi and offering bottled water (it was 100F+) throughout the day. Great team at Chandler HD!

Absolutely love this place. Shakey and Josh were so helpful in helping us make a decision on what bike to purchase. They made the entire experience fun. We felt very welcome. They even welcomed our dog to come in and visit. All of the girls in the apparel department were very helpful and so sweet.We never once felt like we were pushed into something we didn’t want.They even gave our friend a gift card to spend for referring us to go there.Amazing staff, clean showroom, clean restrooms, & clean dressing rooms. Shakey even went out of his way to move one of the bikes we were looking at out in the sun so I could see the paint. I can’t say enough about this place.

Friendly group of people working there. They help me get the bike I wanted and were very courteous. If I buy another bike I’ll go back to them. I doubt that I will buy another bike though because the one I got is great! 😎

Bob Marley 2017 Ultra Classic Electra Glide there nice place in the people cool highly suggested

This guy called me all the time to see if I had sold my bike. Ive been coming to Chandler HD for about 15 years and this was my first purchased bike at your HD. I purchased about 4 bikes over the years at HD and this was the best experience by far. I will purchased future bikes from Alex. I never felt pressured at all which made me come from my 1st home Cali to AZ for my purchase. Thank you Alex.

Place was nice! Staff very friendly. Store was a little bit hot. Drinks was luke warm even the bottled water

I just bought a 2021 Sport glide from Harley Davidson in Chandler I love this bike they gave my a grate traded on my old 2012 883 Sportster They did a lot of work to try to get me into the financing Im happy with the financing I have they also worked with me because Im in over the road driver so took over a month cause I had to go out to work they did a follow up call to see how I like the bike And thay met all except one of my request for the bike and the 1 that they did not meet is an aftermarket item for this style bike which is a Set of speakers Or tunes for Music Which I will be purchasing at a later time

Great Harley shop with easy access and plenty of parking. Nice selection of Harley apparel and of course motorcycles. Very helpful and friendly staff.

I have a CVO Road Glide that was making a noise I couldnt identify. Passing through Phoenix while on a long trip across the country, it was critical to have it fixed. After 3 different licensed bike mechanics were unable to identify the problem, Herman from Chandler Harley diagnosed the problem in less than 2 minutes. On top of that, he went above and beyond to fix it (for a great price) and even took care of a couple of minor things that needed attention. To say I was impressed is an understatement! Highly recommend.

As a lady rider it was important to be comfortable at the dealership I would frequent. Alex and Josh have shown supurb customer service, no pressure sales, and understanding! After three trips to look at bikes, I chose this 2020 Softail to take home as mine! I am so excited to be riding after a 30 year hiatus. Thank you to Chandler Harley-Davidson for helping this dream come true!

My husband was concerned with his bike, and the service department came and picked it up right away. They asked him when he wanted it ready to ride by (what a concept!) - and it was ready on time! I cannot praise the staff and their customer service level enough at Chandler Harley Davidson.

This was my 2nd Harley purchase. They team at Chandler did a fantastic job.The purchase was smooth and the parts department got me what i wanted.. the motor clothes helped get coats and even got a free helmet. I heard something and had to see service and they took great care and checked it out quickly. If your looking for a place with good people and friendly environment this is the place. Thank you to everyone.

The salesman Wes was the very best I have ever dealt with,he was courteous,professional,and the most helpful person.Every body I was introduced to from the clothing dept to the service dept were kind polite and professional,and their knowledge of their respective products was fantastic.

Hey guys and gals, my wife and I live over an hour away from CHD. So why do we ride that far when we have dealerships a lot closer?This team, that suits up every day for CHD, is in my opinion the very best at what do!We worked 2 trike deals with Wes, Bret and Josh on the sales side, made this deal fun. NO PRESSURE what so ever. Kimberly in appear, OMG, blew us away with her knowledge of helmets. Wow thank you girl.We will not forget Willy on the service team. All we can say is, Thank you for everything you helped us with and all you did for us.Jeremy, you are the man! We thank you.SO if anyone is thinking about buying anything from CHANDLER HARLEY DAVIDSON,This team has you covered!!Thanks guys! Jay

I really let myself down trying to do business with these guys again, I didnt learn the last few times I guess... FYI, dont call me anymore... especially you Mandy. Im not buying, Im not selling, Im not servicing and Im sure as hell not buying merchandise.

HOUSE....I DONT SEE HIM IN YOUR LIST. HE SHOULD BE ON TOP ALONG WITH JAX AND DANIEL AND YOUR PARTS CASHIERS. GREAT SERVICE. TONS OF HELP ALWAYS A PLEASURE. YOUR NEWER GUYS NEED TO FOLLOW THERE CUSTOMER SERVICE ATTITUDE.

“I worked with Art House in Parts and it was a great experience. Very knowledgeable and helpful to make final decision and move forward with parts installation and purchase. Thanks, Randy ”

My husband and I came to the chandler location from the west valley after having no luck anywhere else. We got there and Hunter immediately knew how to help and within 10 minutes found us a bike we loved and at the exact price point we wanted. From there everyone we talked to was just as knowledgeable and nice. It felt like we were all friends and there was absolutely no stress involved in the entire process. We drove 50 miles on a whim for a bike and we are now customers for life!

“Mitch and the service dept was great. He kept good communication and let me know up front what they would be looking at for the initial service so it was no surprises. It was the fastest and easiest bike drop off/ check-in Ive done in years. He called to give me a run down of suggestions without hassling or being pushy. Bike was done in the time frame he claimed and was clean and running great. All in all very please with Chandler Service vs others I have used in the area. Will be my new home!!”

Mike the service manager took care of me and was very helpful and took care of my 2014 road king . The service they give at chandler Harley is amazing. I would highly recommend anyone to go here, from all the staff at chandler Harley they are amazing. They care about it what by oh want also also in service they even try to help you out as much as possible, thanks again to the service manager mike and all his employees in service for taking care of my 2014 road king

Very impressed with all the staff we dealt with. We will highly recommend your dealership to anyone looking for a new or used bike.

Brett helped me out big time! I killed my old Electra Glide and he had me on a 2018 Road Glide the very next day. Great staff! Great service!

“Went it to see if they have a tank bag for my recently purchased Sportster. Sharon was working the cashier position and she was great. Friendly, laughing and all around a pleasure to have been served by. Thanks Sharon and have a great day!!

Best parts and service department! People like Willy make it all worth driving the distance from Mesa. Thanks!

I had my Streetglide towed to CHD and Ryan in Service was so helpful.I initially thought it might be the battery, but Ryan went above and beyond checking batteries in my 2 FOB. Sire enough both were bad batteries and I am so Thankful for his attention to detail and along sure I was taken care of.Thank you Ryan!!!!

We were able to go shopping there, as this is an essential business.I came in to get a free poster. In the meantime they helped me surprise homey with a T-shirt, and he was shopping in the store also.Creative customer service, thinking outside the Box and an awesome product!Being a Milwaukee girl, I love HD...Every Harley Davidson store has consistency and great customer service. Chandler was outstanding! Thank you ladies for helping me get him a T-shirt, without his knowledge.

I bought a timer and derby cover that the MOCO said fit my 13 FLTRX. The derby cover didnt fit. Daniel and the parts crew confirmed the part was wrong and researched until they discovered the correct part in the MOCO inventory. It is on backorder until 2022! The guys went the extra mile to search and find the right cover in the CHD dealer network to bring to CHD so I could match my timer cover. Thats Rockin the Job! Thanks.

New to AZ area and decided to switch from two wheels to three. After searching for what we wanted and visiting a few HD dealerships, decided to go with Chandler HD. So glad we did! No high pressure sales, no bs, just great informative knowledgeable service!! So much we ended up trading in and buying his and hers. From the time we walked in the door to the time we walked out, excellent customer service. Thank you to Brett and Wes in sales, Kimberly in clothing (the girl knows her stuff;) and Willie in parts for your expertise and going above and beyond. Even though we have to drive further, we found our new HD family and home❣️

Very very helpful, lived their kindness and knowledge

“Everyone was very friendly. Art House was kind enough to give us a few ideas for tourist areas on the bikes including Bisbee, Tortilla Flats, and Tombstone and answer a few questions on my fathers bike. We liked his service so much, we decided to buy a bike! Our salesman lacked a little personality and character but Im sure his trainee will thrive in his new position. The manager there was very honest and took well to the questions he was asked. We will come back again whenever we are in the area!”

Great Harley Davidson store. Friendly and knowledgeable staff, all kind of motorcycles, products, parts, clothing and more. Service area with lounge and restrooms. Thank you Chandler Harley Davidson awesome huge layout and store.

While deciding on helmets my wife and I were assisted by Kimberly Ward. Both of us commented to each other after leaving the store that Kimberly was the friendliest, most patient, & helpful sales associate we had ever dealt with in nearly 20 years of visiting Harley dealerships. You are so lucky to have her working for you and we will be back for sure!!

Once again, no respect for customers privacy. Just received another marketing text!And I had updated my review to a positive one after I was promised that this wouldn’t happen again. Guess not!

My husband and I were very pleased with the customer assistance we received both during our visit and prior to our arrival. Joshs communications were always clear, prompt, and pleasant. He was very professional and pleasant to work with during our purchase process. Josh and everyone at Harley Davidson Chandler had a sense of customer needs and satisfaction far exceeded our expectations. Thank you again! :)

Took the Bike for an oil change $230.00 later they took for ever besides, this is one store We will never visit again. Thank you for nothing! Worst service and highest priced ever. Call and text that it is ready and still waited for 35 minutes. Wow.

The associates were very friendly and helpful. I was visiting from out of state. It was nice to have that kind of help.

Chandler Harley is by far the best dealer around. These guys uphold their 5 star reputation and attitude. I highly recommend chandler harley davidson. I worked with Alex and Josh was awesome as well.

Alex was quick to help and very prompt in our communication (text and calls). He helped ensure the sales process was transparent from start to finish. As far as a sales experience goes, it was probably the easiest Ive done.Definitely recommending him for anyone I know looking for a bike.

I asked for a quote for a replacement of inter tube and a rim strip 50 dollars in parts and the usual $75 hours for labor. Three days ago Total 140.00. Today I asked the same thing today, Total $240. I asked whats the additional cost. They said shop material. Lead weight, etc, etc. Dont go here to get your harley fixed. In fact dont buy anything from them. These ride now motor sport Harleys are always trying to gain the up hand.

First time in. Wife and I rode up for the 4x4 show from Tucson. We thoroughly enjoyed speaking with your Motorclothes Staff. Very polite and knowledgeable Ladies. We learned about the Cooling Vests and bought one for each of us, highly recommend!!! The place looked great! Everyone was more than friendly. Great experience. We will be back!!! Thanks!!!

Love the girls handling ordering parts. Wish The Show room had more Vintage bikes.

Easy buying process and great people.

They have a great store and put real great car and bike show. This one won best in the show

I wish I could put more stars. When I had to start looking for a new bike I was nervous. I went on Cycle Trader and sent out emails to a dozen dealers. I even called several and asked for help. Aaron Smith at Chandler was the only one that answered and replied. He walked me through the whole process and and never pushed me to commit. I drove 6 hours to buy a bike from this guy because he showed me some of the best customer service I have ever had. He didnt have the exact bike I wanted so he got it there the next day when I drove 5.5 hours to Chandler. I showed up and he put slip ons and docking hardware for our travels. We got a 2021 Road glide Special billiard teal and blacked out it my first brand new anything. I love it. I can not express my gratitude to Aaron and his team enough. Thanks Guys!!

The sales service and parts staff here and management are amazing The all of me me feel like family super friendly laid back fun place to shop and hang out

So going from desert wind Harley to chandler Harley, I must say chandler Harley took care of me, I went looking for what I wanted and they did everything possible to get me on the Harley I wanted . There sales team to there finance team was excellent. Then my Harley apes bars where to far forward so they adjusted to my comfort before leaving with my new Harley . From there sales to attire, parts, service and finance is amazing I highly recommend going there for a Harley at Harley chandler

“Mandi was awesome in helping me with my purchase. She is super knowledgeable and goes the extra mile. I was at ease throughout the sales process and she really made me feel at home. I highly recommend Mandi!!”

Working with Mandi was a pleasure! She is very groans extremely knowledgeable about the bikes. Thank you for a pleasant buying experience!

Our sales guy Alex is the reason we came back and are buying a bike at Chandler Harley Davidson because of the no pressure attitude. He helped us really enjoy the experience from start to finish. For me thats what its all about.

Joshua Clark was my service writer @ CHD. I called to see if I was able to get my bike in for its 10K service, Josh was the one to answer the phone, Josh said bring the bike in in about an hour. When I arrived he came out and greeted me as he introduced himself, I was impressed. He was very knowledgeable, attentive and explained what would take place and about how long the service was going to take then, got me right in! It was one of the best experiences that Ive had @ CHD and all have been great!

I had a fantastic experience here. Brett and Suzie were super helpful. The bike I was looking for was new and not available so they brought it in. I dont have a lot of time in my schedule to stop in and visit. They were able to do everything with me over the phone and via email until the deal was ready, including come to an agreement on price that I was very happy with. They dont drop the ball after the sale, they give you a tour of the place and introduce you to everyone youll be working with in the future. They also throw in some freebies to get you riding!

We received great help from the sales manager, although the outside festivities were a bit disturbing for seniors

Salesman or sales Woman, excuse me very aggressive, ... Thats a compliment. Can you imagine what its like to make a living right now selling bikes but they know their stuff I like that. I liked everyone in there I want to go buy some just because I got a good vibe. Unfortunately I just bought a gremlin Bell sorry people.Beautiful Im in charge beautiful store good barbecue across the street I could definitely make this a hanging place if I had nothing to do.

Alex was very helpful. No pressure. Dealership seems focused on an informed, enjoyable, game-free buyer experience.

Ryan and service dept. did a great job! Fixed and returned my bike ahead of schedule. Thx guys!!

Friendly employees appear to be knowledgeable Just stopped in to look havent had no work done

Really loved the people, prices are fairly good compared to other dealers,will go back

Excellent service done right the first time. Great parts easy to work with

Loved coming into the store. Tons of bikes on display and an awesome merchandise and parts section. Staff was incredibly friendly and helpful. I really enjoyed my experience and will continue going here in the future.

Worst service Ive ever received in 40 years of riding. Purchased my Street Glide at this location last year. Lost my foot peg on the freeway today so I stopped by this location to purchase a new set for my trip. After my purchase I found I did not have the proper size alan wrench to install my new pegs. When I asked the person at the service counter if I could use their alan wrench he stated we dont loan out tools! Are you kidding me? I bought my bike from them 7 months ago, my bike was 15 yards from their front door, and I just purchased my new pegs from them! And they cant help me out???? I will stop riding before I purchase another bike from them. It almost appears they enjoyed saying no to such a simple request.

GREAT CUSTOMER SERVICE PARTS

Willy was wonderful at service was able to get us in sooner than expected to drop my dads bike off for repair. Now we will see how long it takes service to do the repairs. But getting an appointment was fast and great service.

Great vintage car show and Harley Davidsons everywhere

Is there anything better than being on a Harley Davidson? I think not! Had to order a replacement key and these guys took care of it. Thanks!

I was very displeased with the way the Service Department handle the warranty on my Bike. And the way the service personnel took it upon himself to execute repairs that were not authorized. 🤐

Went in just looking and ended up buying. The entire team was easy to work with and make it a great experience. Have visited several Harley dealerships over the years and this one is definitely one of the top.

C.H.D. is a good place to get your shirts and other Harley stuff... As always, these places are ALWAYS over priced NO MATTER what Harley shop you go to, but here, C.H.D. have some of the best EEs I have talked with... They are not pushy like someplaces and are easy to talk with and very helpful... They even offer a real motorcycle learning device FOR FREE... Go check it out... Call and reserve a spot...

These guys are amazing! The best techs and an amazing sales team!!!

Dont be fooled just because it is a Harley dealership! Not all motor clothes are created equally. I recently bought a long sleeve T-shirt (pricey but we love them) and put it in the washer and it shrunk SUBSTANTIALLY and the sleeve began to unravel. Took it back and they said they couldnt do anything because we washed it! Who the hell buys anything and wears it without washing it??! These guys cut corners on quality to save a few pennies. Spend your coin elsewhere, I think!

Mercedes was amazing! Great customer service!

Reasons to not buy a Harley:Highly overpriced, inferior build quality, lacking customer service.I was charged $90 for a tested battery. Mind you Ive had my bike less than 3 years and could have gone to AutoZone for free, I figure my expensive extended warranty would be worth something since I had never used it once. Nope. $70 for a half hour of labor (a battery test) and nearly $20 for Misc. When I asked what that was, Mitch explains Its use and wear of the shop mechanics tools. Evidently they can charge you up to $50 for this and its NOT part of the labor charge!!!I even had a rattling gas cap from the moment I bought my bike and they still charged me $33 to replace it.A 2018 Harley Street Bob was my first motorcycle. I will never ride or talk well of a Harley again. My last ride was riding it up the trailer ramp today and its getting sold at my first opportunity.

Highly recommend Chandler Harley to others! So happy with my purchase of my 2021 Harley Davidson! Aaron and David were great to work with as well!

Bought my second Harley from them and they made it painless, they gave me what I wanted for my trade in as well as giving me a great payment and finance rate. But the best thing was they werent in your face trying to get you to buy. Big thanks to everyone that helped us out. 👍

Went in to get father in law birthday gifts. Not a motorcycle rider but found a great selection of gifts that anyone who enjoys HD will enjoy

Very large collection of Harley motorcycles, recently entered my car at a car show there.