Awesome All AroundJust discovered this Chantilly location on a lark, let me just say they are fantastic. I stopped by for battery change and all systems go. People are friendly and told me exactly what the car needed. I guess honesty and good service is so few and far between that I felt the need to rate it. Thanks Guys for being Top Shelf.

5/5 highly recommend asking for justin for help! He was incredibly helpful with changing a light on my car that another location said they could not do. On top of that he showed me different features on my car with the lights that I didn’t even know about. You could tell he really wanted to help as much as he could with the tools and information he had. Great customer service will be back again!

Its an autozone. Clean well organized Is friendly helpful staff.

My car had engine check sign, and went for diagonsis. They were really very helpful and nice. I would go there in future for auto needs.

Wonderful customer service from Jake! My grandmother’s headlights keep going bad and Jake was extremely helpful in helping with the issue. We will definitely be returning to this AutoZone in the future.

Knowledgeable staff. Joshua went above & beyond for all customers in the store. Great customer service!

Jake was extremely helpful, friendly and professional! Wow! And he offered to change out my two headlight bulbs for FREE!! I was really blown away at the level of UNEXPECTED service!! Will definitely recommend to everyone!! Thank you Jake K. for a job very well done!! Rock on!!

Super place to shop great service. Jake is a great individual.

Jake was great. New car battery new key battery and new cut of switch. Im si sorry I took his time but he is wonderful Lee Jackson,Chantilly VAVery nice guys all very knowledgeable.

Great collection of auto parts and great customer service

Jean, Store Manager! thank you very much for going above and beyond again today. You always treat me like gold and it make a BIG difference.

Had what I came for, in & out fast!

I visited this Autozone and Jared was really helpful when it came to knowledge about my car and was able to get the right parts for my car. I would recommend if you go here talk to Jared.

Well organized and helpful staff.

Terrific, helpful employees with great attitudes. Its what anyone wants in a store.

Amazing staff! I had a wonderful experience here. They were very kind and helpful.

My car has just gone across the country and was in dire need of a oil change. I hadn’t gotten one yet and I felt funny about my car on the way to a birthday party for my sons friend. So I stopped to check the oil and from what I know it looked a little low (however I know nothing about cars, the hood fell on my head the first time I put it up haha). So I went into a gas station to buy some oil but they didn’t have the correct oil so I was like I’m just going to go home and wait until I get the oil change. My kids started crying and freaking out! So my friend suggested I go to autozone and I did. I came to the counter with a huge container of oil and the attendant there, Jake, asked if I needed any help or found everything ok. So I asked him, do I just pour this in there or what? He was so helpful. He cane out, checked the oil, got the correct size oil and poured the oil in for me. He saved the day! We went to the birthday party! Jake was awesome and so understanding and more than willing to go above and beyond. Thanks Jake!

Very helpful and friendly customer service.

One of the better automotive tools shopping experiences.

I went in today to purchase a battery charger for my car and the manager was so uninterested in helping. literally the manager stood around while we requested assistance and informed everyone else to not help us. Then requested that I go elsewhere to purchase what I needed. I definitely will and I recommend you do the same as well. Uninterested in helping we diagnose an issue or look for a solution. When your car has a problem with starting its the battery the starter or the alternator. If the manager doesnt know this he needs to find a new job. Isnt that 90% of your business, If the regional manager hired this Chantilly stores manager then they need to know they are losing a ton of money.

Very good service !!

It was great I dont even have a car and will come again

Best customer services I experienced so far and Mr. Seyf and Taylor very helpful. Thx so much guys

Eli C assisted me today and was extremely helpful! Such a nice guy and really cared about my car. He took a lot of care in cleaning it and replacing my battery for me and was also a pleasure to talk to. Thank you so much for your help, Eli!

Quick service, clean place. Got what I needed and was out the door within minutes. The really nice thing is the hours of operation, I can come here way after work and get what I need for my carEdit:Had a situation where I tried to order brake fluid on the mobile app for in store pickup, it wasnt working, and I wanted to use the 25% online coupon. I went to the store and Jake saw my phone through the whole process, and we both saw that there was no place to put the coupon code. I asked if I could do the discount in store, he and his manager refused. It amazes me that youd lose a customer over 5 dollars. Disappointed, I guess your experience here is a hit or miss

Cheapest sparesin town

Very helpful. They inspected my car for free, with no fuss, and even recommended affordable parts that wouldn’t necessarily be in inventory.

Excellent service!

Saif Always gets parts to me in a timely manner. A huge plus for a local shop. Would definally suggest talking to him there if you need anything.

The staff was patient and knew how to confirm that I was ordering the correct part for the model of my automobile.

Saif was awesome! He helped me out a great deal and made sure I had everything I needed!

The sales associate (Saif) was exceptionally friendly and helpful during my first visit to AutoZone. I needed an item quickly so that I could make an appointment nearby. Saif greeted me very warmly when I entered the store and immediately offered help and professional advice. He also installed the part on my car. He made this shopping experience very pleasant and I also know that I received a good value with this product. I will definitely return to this store for my future auto needs. And I hope that I can work with Saif again. Hes the best!

Friendly staff. I had a problem because of an employee error. Came in a couple days later. And they fixed with no problem. (Well stocked & clean.)

Saif provided excellent customer service with purchasing and installing a new battery. Very respectful through the whole process and went above and beyond with the install.

Great location. fast service. customer service on point. see Manny R. hes the best. tell him Steven sent you.

They have been unfailingly friendly but in 4 visits for rather mundane small items, they have never had them in stock.

Pleasant

Manager was working alone. Service was poor. The manager was slow witted. I bought 4 items and would have been out in no time with self check out. No problem with the company, just the service yesterday at 5 PM was horrible.

The person who attended me was very gently and helpful.

I was greeted with a smiling face and a nice lady helped me right away! I will definitely be back to this Auto Zone!

The clerk was very helpful

The manager has a serious hygiene issue. Somebody please tell this man to take a shower!

Great Place. The Staff is incredibly nice and helpful.

Great customer service. Very helpful

Great place for all your auto needs, including loaner tools.

They refuse to give any kind one of commercial deals.Got a price from the auto zone next to my shop and “manny” gave me a sticker price refused to give any kind of a deal and said in a rude way “go get it from the other store then, so I did”.Never shopping there again even though i pass the place every day!

Staff has always been helpful. They usually have everything I need.

Great service on the phone and in person. The associate, Shase, changed my battery and had me on my way in under 10 minutes and it was cheaper than Advance Auto Parts.

I almost broke down a public highway..which meant a costly tow, over me not having changed my coolant..upon breaking down in a parking lot, an AUTO ZONE showed up out of nowhere, and was aided by staff to get my car on the road again in the freezing cold..highly recommend this AUTO ZONE

They always have what I need

Worst place you can imagine. The store employee is very offensive and impolite. Everything even items on sale are very expensive too. No reason to go there.

Like any other place with a different rewards program.

Great service fast and friendly

They sell the item that’s got returned by other customer, and the item is missing pieces

Great customer service!

Its extremely good

Good one.

New store in this area. Like this store.

My first time came to Autozone at Chantilly. Very clean inside. Went there in a couple days ago to get a perfume for my car. Friendly staff.

Great staff!

Very helpful staff

Great customer service

Great service

Great service

It alright

Nice

Very good