We needed some specialty replacement batteries for a power wheelchair, and we needed them quickly! The staff here was awesome, trying to organize the van hand-offs and everything in order to get the batteries to the right place for us in time.When we arrived, the staff member was extremely helpful in preparing the new batteries to go into the wheelchair, which was trickier than we had realized. It was nice having someone experienced there to assist!We even unexpectedly left with a great little multi-tool pocket knife, because they have a little bit more there than just batteries.We were really impressed with the helpful nature of this company overall, wish them all the best, and would highly recommend them!
They went above And beyond to help me with my car issues. Definitely recommend. The customer service was one of the best I had experience in a long time. I am very satisfied.
This location has amazing customer service. Explained my issue to Adam over the phone and instantly was trying his very best to help me. soon as i arrived to the location Adam also advised me on how to properly charge a particular deep cycle agm battery and provided the best customer service I have seen as I work in retail as well and know the difficult situations the employees go through. Definitely go to interstate for all your battery needs with the best service.
Great selection of quality batteries at a competitive price. The BIG counter guy was knowledgeable and helpful. He even carried my new battery to my vehicle.
Fast service bery good custmer service i am fealin like i am old customere thanks
With the recent cold weather and the lack of daily usage of my wifes suv, her car battery was low and was not starting. I contacted Adam at the store and he walked me through the possible reasons and suggested I come by the store to test the battery (battery was less than a year old). I stopped by today and Adam tested the battery and quickly determined that the battery should be replaced.This was one of the easiest and most customer friendly experiences in recent memory. Adams friendly demeanor and professionalism made this experience that much more pleasant. He is a real asset to this business.
Nice folks, excellent service. I had an interstate battery that failed prior to its warranty period. The guys at this shop took my car back, and not just replaced the battery but also cleaned the acid and corrosion in the battery pan from that failed battery, then sprayed an anticorrosive agent. They made it like new. I will definitely do business again with this store in the future.
Garrett and Adam are awesome! Didnt have the battery I needed in stock, so we special ordered it over the phone. Came in 2 days later. Highly recommend these guys!
Ladies and gentlemen,This is my one and only review, ever.Yesterday I was stranded in front of the nearby big box shopping store with a dead battery in my 20-year old truck. I did purchase an Interstate battery from this location a few years ago. I was out of town for several months this past summer, so I charged the battery when I got home, no problem, but it did need a jump start. A friend did rescue me and my truck and we drove right over to this location.Greg was working the store and I gave him the rundown. He had me drive my truck around back and he did the usual tests on the battery. It was holding a charge but just not enough. He said he could prorate a new battery since the 24-month warranty had passed, but still within the 5-year performance window. So we installed a new one.My friend offered to pay since I am out of work at the moment. Greg gave me a quote a few minutes earlier, but at the counter he worked some kind of magic on the register and low and behold the new quote was indeed incredibly lower! Awesome!Now, I cannot say if Greg is able to do this for every customer, but I am so grateful he was there. Yes, these are tough times for a lot of us, and I will pass on my good fortune from Greg to someone else that could use a helping hand. Karma is a real thing and Greg has some good things coming to him!Thank you very much, Greg at Interstate Batteries!
Great shop. Staff is very knowledgeable and friendly!
Great customer service. I left feeling like this company invests a lot in their employees education of batteries and battery systems and encourages them to impart their knowledge and passion to their customers. A manager here named Seymour explained to me how the battery, alternator, etc work and it helped me understand to the point that I didnt feel intimidated to work on my friends car on my own and got it running without having to purchase a new battery.I never felt like I was getting a sales pitch (considering I didnt end up needing to purchase a battery, but the knowledge I left with is invaluable in my life and impressed upon me more value in the brand). It was also valuable to learn about the difference in warranty and available services related to buying an Interstate Battery from Costco vs buying directly from Interstate!Considering purchasing a battery is not an activity most people do regularly, the experience and interaction I had w Interstate has been etched in my mind as one worth promoting their brand in any future instances where friends and acquaintances have to do anything related to their auto/marine/special/ etc batteries.
Although this was a contact free facility and I had to stay outside the store, they provided excellent customer service. They answered all of my questions and also provided a few tips. They helped me purchase the best battery for a reasonable price. I drove from DC to VA and will go back there for my next battery.
Great prices excellent service for all your battery needs
I have been coming here for a couple of years now and they have made me a customer for life. I usually deal with Dan, who is great, but anyone of their staff is excellent! You will get a great price and excellent service from this location!
I went here to get my batteries replaced after some issues with Olympus. They were able to get my batteries replaced quickly. I also was looking at a new portable jumper pack as mine was not performing well. Instead of trying to get me to buy a new pack they recommended i get a new battery for the one I have. They may not have made as much as they could have but I will definitely be buying my batteries only from them from now on. I hope that they continue to provide great customer service and people appreciate it. They have great batteries and a good warranty system but make sure you go to the distributor.
The whole team is a pleasure. We get batteries 2-4 times each month. They have made every effort to ensure we were able to help our customers. They have delivered multiple types of very expensive, similar batteries just to make sure I had the type required on hand. They have made same day deliveries when needed. My customers depend on their powerchairs and scooters. We are thankful Dan and crew have our backs.
Amazing service! Felt like I was at a 5 star hotel! Moving forward, this is the only place I will Batteries for our vehicles and will push friends, family and colleagues to do the same! Go there and thank me later. You will not find service like this anywhere! Thank you Dan for making my day!
Had a battery issue. It was taken care of with great service and speed. A very good experience.
The definite go to auto battery center to have your car battery changed. Nice people working here, Dan and Matt. Honest and dependable!
Easy replacement..of car battery..knowledgeable..fast..better price than dealership!! Found out they have all kinds of small batteries too..key fobs etc.
Great service and great people. Highly recommend!
Fast, friendly, knowledgeable customer service !Excellent retailer !
Superior service and quality!!!! my car battery was about to give upi called and was asked to bring the car in with out any questions they inspected and replaced my battery with no down time very thankful for this unequal customer service !!shout out to Dan and his employees Thank you !!
I been used car dealer for last 19 years, I dealt with so many battery seller and wholesaler . my experience with this company and more specifically Chantilly branch of Interstate been the best ever . I would definitely recommend these guys for any batt need . remote fob, vehicle batt, charger, jumper, you name it they have it. beside large selection and inventory, they best customer service, great attitude, friendly, professional, knowledgeable, .... try them out, then you will see what I am talking about . I met the manager Mr. Dan Lee few times, super nice gentleman. wish these guys best, God bless
The team provided outstanding service! Very knowledgeable and fast service. I would highly recommend them for your car batteries.
Great Customer Service, had my odd battery in stock, and I was able to get my forklift started...
Awesome customer service and support. They really went the extra mile! Highly recommend Interstate Battery of Chantilly!
Great customer service and fast affordable products.
Saima Zhighly recommend this place. great cust service,from front desk to the gentleman who installed battery are amazing. had such pleasent experince.
Dan was very helpful both on the phone and when I arrived. I was in and out in no time.
Fantastic customer service!
Staff was super helpful.
Very quick out the door waste no time
These are my go-to guys for all my Battery needs!
Nice peoples